Mercure Warwick Honiley Court Hotel 3 stars

TripAdvisor rating 3.0/5 932 reviews
Mercure Warwick Honiley Court Hotel
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Hotel extras

  • The Boot Restaurant features regional dishes

  • Converted 16th century farmhouse with original features

  • Fully-licensed wedding venue and reception

  • 5 meeting and conference rooms accommodating 180 guests

  • Kenilworth Castle and Warwick Castle located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • BIRMINGHAM INTNL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warwick Honiley Court Hotel

Meer End Road
Honiley
CV81NP
warwick
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INT At 16km / 10 miles

  • By plane

    BIRMINGHAM INTNL At 17km / 11 miles - Shuttle paying

  • By train

    BHAM INTERNATIONAL At 17km / 11 miles

GPS :52.365081, -1.64411

Our accommodations

Standard Double

  • Max. number of persons: 4
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Family Room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Twin

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

THE BOOT RESTAURANT

Type of cuisine: Regional

Enjoy a modern dining experience at The Boot Restaurant, offering an extensive a la carte and three course Sunday lunch menu. Popular with locals and guests alike, the fine food is complemented by a selection of wines from around the world.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BOOT

Type of cuisine: null

Enjoy a meal or beverage in The Boot Restaurant which serves a varied international menu and world wine list. We also cater for vegetarian and gluten free options

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BOOT BAR

Photo non contractuelle / Strictly non binding

Guests can chill out and relax in the Boot Bar whilst enjoying a selection of light snacks. The informal atmosphere is ideal for business lunches or simply a refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOOT BAR

Photo non contractuelle / Strictly non binding

Come and enjoy a drink or light snack in our bar open to residents 24 hours a day

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 127

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Warwick Honiley Court Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

266 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

932 reviews

saw some negative feedback, so was pleasantly surprised.

Customer review rating 3.7/5

Kate W. Families - 08/08/2019 AccorHotels review

Stayed for one night at this hotel. The staff were friendly, our room was spacious and had everything we needed for our stay. Would stay again if we were in the area.

Dear KATE W., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty Mananger

Generally ok with certain exceptions

Customer review rating 3.7/5

Anonymous Couples - 01/08/2019 AccorHotels review

Pleasant room and decent breakfast but the place needs quite a bit of TLC and unfortunately we were woken at 5am by a lot of guests getting up and leaving who were apparently part of a film crew.

Dear DAVID R., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duyu Manager

No Improvements on last stay

Customer review rating 3.7/5

G. Couples - 29/07/2019 AccorHotels review

the greeting wasn't the best! the lift, corridors and hallways have a bad odour and air fresheners and cleaning products could help with that. the bedroom was not the cleanest the bed linen was good. the bathroom was generally clean except for the shower head which my wife had to clean herself to remove the black deposits dripping from it. The curtains in the bedroom on arrival were detached from the rail. breakfast was fine good service and choice of food was good, all well prepared the price is about right for the standards. I feel a greeting with a smile would help not your early they will charge you £30 extra for early check in, so we left and came back later. The staff would really benefit from training how to meet and greet not to use their mobiles and perhaps make friends with the broom instead, they need a lot more confidence. the weather was extremely hot no offers of would you like a cool drink at the bar until your room is ready no offers of a fan for the room free or to hire? We only stayed for the night which is fine but your staff need help with customer relations its a great hotel needs some updating but wouldn't need a lot to get it on the right path.

Dear AITKEN G., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duty Manager
Customer review rating 3.7/5

C A. R. Couples - 24/07/2019 AccorHotels review

Bed was comfortable but room not super clean parts of hotel were quite shabby

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aarron Cyphus Duty Manager

Mrs

Customer review rating 3.7/5

Mel Families - 23/07/2019 AccorHotels review

My experience was ok, was a first for my daughter and I with our dog so wasn't sure what to expect. We were greeted fine and directions clear, How ever our room was basic, no fridge or phone to, order meals or extra towels etc. We asked for a evening menu to no avail, the outside had broken glass, cigarette butt's, rubbish lying everywhere with glasses and mugs. Not safe for a dog walk or children. Felt derelict un loved in need of an major overhall!

Dear MELISA B., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty manager

Our stay was acceptable fopr the price paid.

Customer review rating 3.7/5

Anonymous Families - 16/07/2019 AccorHotels review

The hotel could do ith a lick of paint but the service was very friendly. Maybe one or more bar/restaurant staff would have been good.

Dear NATHAN R., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duty Manger

Room disappointing - not up to usual Mercure standards

Customer review rating 3.7/5

P W. H. Business - 07/07/2019 AccorHotels review

Chest of drawers and desk had mirrors on drawers 2 of which were broken with sharp edges No hairdryer in room

Dear PETER H., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duty Manager

Miss

Customer review rating 3.7/5

Helen B. Families - 04/07/2019 AccorHotels review

Very comfy room. Massive bed. Great breakfast.

Dear HELAN B., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty Manger

Comfortable and friendly

Customer review rating 3.7/5

Robert Friends - 04/07/2019 AccorHotels review

Paula was very helpful. The meals were good. The room good with an excellent TV. It appeared short staffed as we had some problems when we wanted to ask reception for anything and also the bar was unmanned until we found Paula who sorted it.

Dear ROBERT W., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty Manager

Below Mercure brand’s high standard.

Customer review rating 3.7/5

Anonymous Families - 02/07/2019 AccorHotels review

First room we were given had damp patch on floor, smell of off milk or possibly someone having been sick in the room. Paint peeling off window frames, which need replacing. Bedside lamps not plugged in Nd had to move beds to do it ourselves. No air conditioning and no refrigerator which I always thought were standard with Mercure. Guy on desk however was very helpful and moved us to a privilege room which had air con and they managed to get a not very comfortable sofa bed for us as we had our daughter with us. I slept on it as it was very thin and could feel frame and springs through the very thin mattress.

Dear ROLAND F., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Aarron Cyphus Duty Manager

Spacious and relaxing hotel with fabulous parking

Customer review rating 3.7/5

Diana G. Couples - 01/07/2019 AccorHotels review

We always receive a friendly greeting and our room was clean and comfortable. Enjoyed a pleasant dinner and my husband gave his freshly cooked breakfast 10 out of 10! Thank you.

Dear DIANA G., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty Manager

Disappointing expensive experience

Customer review rating 3.7/5

Rew Business - 27/06/2019 AccorHotels review

I arrived about 7.30pm after an horrendous 5 hour journey. I registered, went to my room and then I went straight in to the bar ordering two beers, one to drink and the other to take in to the restaurant at 8.15pm. There were 5 people dining, two had finished, three were still waiting for desert. No member of staff was apparent. One member of staff eventually appeared but ignored me. I called for his attention and asked for a menu. None were available and after another 15 minutes one had been printed off for me. The waiter disappeared again. I ordered eventually at 8.40pm . I chose a medium rump steak, the most expensive item on the menu. After ANOTHER long delay he returned to ask whether I had ordered a medium or a rare steak. By this time both beers had been consumed and I went to the bar to get some wine for my meal. The meal arrived about 9.10pm. The plate was not a dinner plate, much smaller. The salad was extremely small, more a garnish, the onion rings and chips were tasteless and obviously deep frozen, and the steak was black. I left the restaurant immediately after 9.30 and went back to my room. The night was difficult and mainly sleepless as the constant noise from the main road was intrusive. I asked to see the manager the following morning, hoping to be constructive in my criticism but was told that the hotel did not have a manager and the receptionist/acting manager would not be in until Thursday......... I paid my prepared bill in full and left

Dear VALERIE W., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duty Manager

A lovely homely place to stay

Customer review rating 3.7/5

Michelle X. Couples - 26/06/2019 AccorHotels review

The lady on reception (Paula) was extremely helpful and really lovely. The room was clean and we had a great nights sleep. I thought the breakfast could have been cooked better (hence the 9) but my partner enjoyed it.

Dear MICHELLE B., We very much appreciate your comments regarding your stay at the Mercure Warwick Honiley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aarron Cyphus Duty Manager

Not the Mercure standard expected

Customer review rating 3.7/5

Rachael M. Families - 21/06/2019 AccorHotels review

Very disappointed. Booked 2 rooms and both were equally disappointing. Bathroom taps continually dripping, wallpaper peeling of walls, carpets covered in dust where vacuum doesn’t fit unless you use the nozzle. Drawers not cleaned out. Bathroom door didn’t close. Had our evening meal in the restaurant only one main course available for the price this was a really small portion. Took restaurant staff 30 mins to clear the empty plates but then didn’t return for offer deserts or coffee. Breakfast in the morning was no better. No staff to welcome us. Lot of elderly guests staying which needed assistance but no one offering especially when using the coffee machine. So I gave them the assistance required. Hot food kept running out. Coffee machine ran out of water but took two members of staff to work it out. Restaurant floor very uneven with some tiles even moving when walked on. I have received much better service at a B&B where the rooms are a fraction of the cost. When I checked out no food or drinks had been added to the bills. When I mentioned the state for the accommodation I received 50% off of one room and told all food was complimentary but still £243 for two rooms for one night was still more than double what the accommodation was worth in my view.

Let down by restaurant

Customer review rating 3.7/5

Evelyn W. Families - 20/06/2019 AccorHotels review

The room was very nice. Not much informatión about local places to go. We had brought our dog and, as she was not allowed in the restaurant, we had to eat in the next door TV lounge. We had to take cutlery from tables as there were no others available. On the weekend, it wasn't too bad to get our breakfast although there was no comfy place to eat in the TV room. On Monday morning, with fewer guests, there were no teabags out, and the coffee machine was clogged up, giving only hot chocolate and hot water. Again, we had to raid other tables for crockery, butter (no margeriñe) and jam We had to wait to find a waiter, & my husband had to ask at reception to get his order placed. There was no menu of choices and both my husband and another guest asked for things that weren't on offer. No consideration seemed to be given for guests with dogs. The breakfast service on Monday was very poor for all guests. A menu would help. Better arrangements for guests with dogs need to be put in place. Spoiled an otherwise nice stay.

great location

Customer review rating 3.7/5

Biztraveller Business - 20/06/2019 AccorHotels review

en route to the south of England, newly acquired Mercure property

Mr Simon w.

Customer review rating 3.7/5

Simon W. Business - 10/06/2019 AccorHotels review

When we arrived we were told no hot water so we went to our room where we found wall paper peeling off wall window wouldn’t shut was held shut by string

Dear SIMON W., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aarron Cyphus Duty Manager

Mrs Susan N.

Customer review rating 3.7/5

S N. Friends - 06/06/2019 AccorHotels review

Completely dissatisfied, the room was well below expectations for £79 per night.

Dear SUSAN N., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Aarron Cyphus Duty Manager

Mr

Customer review rating 3.7/5

Chris R. Business - 06/06/2019 AccorHotels review

I HAVE BEEN STAYING AT THE HOTEL MON-FRI FOR NEARLY 12 MONTHS ON THE UNDERSTANDING IF I WAS NOT GOING TO BE THERE i WOULD INFORM THE HOTEL. LAST WEEK I WAS TOLD THEY DO NOT HAVE A ROOM FOR ME GOING FORWARD, TO SAY I FIND THIS RATHER A POOR WAY TO TREAT A LOYAL CUSTOMER IS AN UNDERSTATEMENT.

Lovely hot, great service

Customer review rating 3.7/5

Michael Families - 05/06/2019 AccorHotels review

Great room, great service

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