Mercure Warwick Honiley Court Hotel 3 stars

TripAdvisor rating 3.0/5 949 reviews
Mercure Warwick Honiley Court Hotel
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Room 1

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Hotel extras

  • The Boot Restaurant features regional dishes

  • Converted 16th century farmhouse with original features

  • Fully-licensed wedding venue and reception

  • 5 meeting and conference rooms accommodating 180 guests

  • Kenilworth Castle and Warwick Castle located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BIRMINGHAM INTNLPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Warwick Honiley Court Hotel

Meer End Road
Honiley
CV81NP
warwick
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INT At 16km / 10 miles

  • By plane

    BIRMINGHAM INTNL At 17km / 11 miles - Shuttle paying

  • By train

    BHAM INTERNATIONAL At 17km / 11 miles

GPS :52.365081, -1.64411

Our accommodations

Standard Double

  • Max. number of persons: 4
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Family Room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Twin

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

THE BOOT RESTAURANT

Type of cuisine: Regional

Enjoy a modern dining experience at The Boot Restaurant, offering an extensive a la carte and three course Sunday lunch menu. Popular with locals and guests alike, the fine food is complemented by a selection of wines from around the world.

Dinner

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THE BOOT

Type of cuisine: null

Enjoy a meal or beverage in The Boot Restaurant which serves a varied international menu and world wine list. We also cater for vegetarian and gluten free options

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BOOT BAR

Photo non contractuelle / Strictly non binding

Guests can chill out and relax in the Boot Bar whilst enjoying a selection of light snacks. The informal atmosphere is ideal for business lunches or simply a refreshing drink.

Midday

  • Mon
  • Tue
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  • Sat
  • Sun

Evening

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BOOT BAR

Photo non contractuelle / Strictly non binding

Come and enjoy a drink or light snack in our bar open to residents 24 hours a day

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 127

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Warwick Honiley Court Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.6/5

324 reviews

tripadvisor

TripAdvisor Rating 3.0/5

949 reviews

Had a fantastic time

Customer review rating 3.6/5

Maureen Couples - 05/11/2019 Confirmed reviews AccorHotels

We had a lovely room and the meals were really nice. We had our dog with us and they could no do enough for us.

OK

Customer review rating 3.6/5

Roger R. Couples - 23/10/2019 Confirmed reviews AccorHotels

Comfortable room but the hotel is in an isolated location. Staff seemed a bit disinterested at times.

Nice reception very poor restaurant staff

Customer review rating 3.6/5

Peter W. Friends - 23/10/2019 Confirmed reviews AccorHotels

Arrived to find a nice receptionist who checked us in. Rooms were Ok and spacious (have stayed before) went to restaurant to be sat at our table. From this point on was downhill. were told as they have a wedding and coach party in we had to order from a set menu. The was only 3 mains, Fish and chips roast beef and a veggie option. 1 ordered fish 3 ordered beef. 40 mins later when we asked where our food was, then they brought the mains out, At this point we hadn't even received the starters, we asked for bread rolls whilst we waiting an was told no they for coach party only and a very rude man showed the set menu and said " where do you see bread rolls on the menu" eventually we had the starters ( the soup didn't even come with a bread roll) and then the mains, the fish portion was tiny, the roast beef was like chewing leather. the desert was fine. we stay here every year to meet up with friends but this year will be the last time we stay here. as for the hotel the location is good and rooms a good size. some bits are dated some windows have rotted to the point of some of the frame missing.

Dear PAULA W., Thank you for taking the time to tell us about your experience at the Mercure Warwick Honiley Court Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.6/5

Charlotte Families - 21/10/2019 Confirmed reviews AccorHotels

Staff extremely helpful and friendly. The place itself was overall a bit broken. Everywhere certain things were broken or chipped. Our bathroom door was broken but was fixed. Water marks all down the wall near our room. The bed was lovely and comfortable and it could be a beautiful hotel if it was fixed and maintained better.

Well below the standard I would have expected

Customer review rating 3.6/5

Bill E. Business - 18/10/2019 Confirmed reviews AccorHotels

Very poor

Honest Appraisal

Customer review rating 3.6/5

Guy O. Business - 17/10/2019 Confirmed reviews AccorHotels

Room was very basic but comfortable enough for two nights business stay

lovely quaint hotel full of charm and character

Customer review rating 3.6/5

Stephen J. Business - 16/10/2019 Confirmed reviews AccorHotels

great spacious room ,good food ,excellent staff,

Mr

Customer review rating 3.6/5

Alan M. Business - 14/10/2019 Confirmed reviews AccorHotels

I was very disappointed with the standard of the hotel, the cleanliness was below standard, the food was not good. The staff were very friendly.

Mrs

Customer review rating 3.6/5

Sally D. Couples - 13/10/2019 Confirmed reviews AccorHotels

Good reception, value for money accommodation, helpful staff

Excellent staff functional room

Customer review rating 3.6/5

Anonymous Business - 11/10/2019 Confirmed reviews AccorHotels

Staff are very friendly and professional. Comfortable bed and functional room. A little disappointed by the breakfast.

Customer review rating 3.6/5

Arthur C. Business - 11/10/2019 Confirmed reviews AccorHotels

Not at all good

Disappointing

Customer review rating 3.6/5

Christian Business - 11/10/2019 Confirmed reviews AccorHotels

The staff were friendly and helpful enough but the food was very poor quality at breakfast and dinner (microwaved). My TV was also broken which I reported to reception at 8pm and they did nothing. Not even a report as you why it couldn't be replaced or moved rooms.

No hot water and heating

Customer review rating 3.6/5

Anonymous Families - 08/10/2019 Confirmed reviews AccorHotels

Well with not being able to shower after a long journey my trip was completely spoilt plus it still wasn’t resolved in the morning, I was constantly speaking with staff like many guest were. Not how I planned my weekend break to be

OH DEAR! NO HOT WATER

Customer review rating 3.6/5

David Couples - 08/10/2019 Confirmed reviews AccorHotels

Overall the experience would have been good value for money. However, the lack of hot water for 50% of my stay was not acceptable

Chris R.

Customer review rating 3.6/5

Chris R. Business - 07/10/2019 Confirmed reviews AccorHotels

Friendly hotel good value good location

Overnight stay for interview

Customer review rating 3.6/5

Richard Couples - 06/10/2019 Confirmed reviews AccorHotels

We had booked the hotel as it was the closest mercure to where I had job interview, we had read the many poor reviews on the mercure site but decided that it would be ok for a one night stay to ho ahead with the booking. On arrival the hotel looked pleasant from the outside and the staff greeted us warmly and professionally so we started to think the reviews were inconsistent. We were booked into a normal double room which was huge and very clean again against the trend of the reviews, the staff had said on arrival that there may have been a problem with the hot water supply if there was a problem we would be moved, the room and water were ok so we decided to stay despite going up in the lift which seemed very slow and claustrophobic Our problems didnt really start until we went to the restaurant for evening meal, we have eaten in some excellent mercure and novotel restaurants and the food and service has always been exceptional well we encountered the WORST SERVICE , MENU AND FOOD WEVE EVER BEEN SERVED IN A MERCURE hotel, the menu was on a scrappy page of paper the choice was abysmal God forbid if you happened to be a vegetarian or fussy eater. After some thought I decided on the fish served with vegetables and my wife went for the open burger, when it was served my fish meal looked like a poor imitation of a badly cooked children's school dinner meal there was no presentation and it looked like it had just been thrown on the plate, worse was to come when my wife was served her burger well I'm no cook but burnt on one side and raw on the other even I knew it was going to be inedible, we complained about the raw burger and her meal was removed with the chef will reccook and it will be back soon they left my meal so rather than let mine go cold I started to eat my meal expecting hers to come back however the waiter reappeared after about 5 minutes and suggested the cook was redoing the burger however after another 15 minutes her meal still didnt appear so we complained and was informed them we had no intention of paying for the meals however we was told well you've eaten the fish so you will have to pay for that, we asked if we could have some cheese and biscuits to take to the room had I not had a drink beforehand I would have have WILLINGLY gone to the pub down the road to get some decent well cooked food. Luckily the cheese and biscuits were ok and well received in the room without paying the tray charge. Breakfast was surprisingly excellent well cooked and fresh for a full English breakfast. The last problem we encountered on checkout was despite having booked and payed online before the stay I was charged for the room again, on querying this I was told I'd only booked on line not paid, at this point I would have WILLINGLY had a shout but my wife calmly informed the receptionist that we had paid and would she please check the details again, luckily she realised her mistake but offered no apology for her mistake and deducted the room charge from the bill and removed the food and drinks costs from the evening meal. I have been a loyal silver member of Accor and especially mercure for a very long time but I WILL NEVER RETURN TO THIS SHAMBOLIC PLACE AND DISGUSTING FOOD EVER AGAIN, the website suggests that 5he locals regularly use the restaurant for meals I can confirm that locals do not use this hotel and suggest that not many other travellers do either. The staff were the only reason I did not give 1 star as they were helpful polite mainly and dealt with the criticism of the food very well.

Very poor in so many ways

Customer review rating 3.6/5

Paul B. Business - 05/10/2019 Confirmed reviews AccorHotels

My room key did not work, had to be given a actual key, my aircon had no remote so did not work, my bath mixer tap would not turn into a shower as the Tap was really hard to move. Breakfast was poor, no freshly prepared fruit, cold hot food, cold plates, worst I have experienced for ages. Not to Mercure standards

Comfortable with attentive staff.

Customer review rating 3.6/5

Anonymous Couples - 03/10/2019 Confirmed reviews AccorHotels

We arrived in the poring rain but we were greeted by two delightful ladies. We booked in and then went to see our friend living nearby. Steve, the night porter, was very helpful in many ways and a delightful character. Comfortable room and very pleased breakfast was served from 7.00 and we wanted to leave early to see our friend before going back to Dorset. The lady overseeing breakfast was also very helpful, we both had a delicious breakfast and I asked about the superb muesli which I was told was the chef's own recipe. If I lived closer I'd have to come for breakfast just for some more muesli!! (I'd like the receipe). As we were leaving the same lady who originally greeted us was on reception again and once more very helpful.

Hotel very shabby

Customer review rating 3.6/5

Anonymous Couples - 30/09/2019 Confirmed reviews AccorHotels

Hotel was very tired stair carpets were dirty not hoovered and had paint on.Bath panel was very scruffy and worn out curtain liners were full of holes and the duvet cover had a hole in it.The windows weren’t double glazed and had paint on them from a very shabby decorating job

Awful. Not worthy of calling itself a Mercure

Customer review rating 3.6/5

Paul R. Business - 30/09/2019 Confirmed reviews AccorHotels

Shabby. Dirty. Poor service and poor value. You pick a chain hotel and become part of its loyalty scheme for two reasons - consistency and occassional perks. This hotel delivers neither to the point that your left wondering how it has managed to be a Mercure hotel and why you'd bother being a member.

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