Grand Mercure Guangzhou Zhujiang New Town 5 stars

TripAdvisor rating 5.0/5 65 reviews
Grand Mercure Guangzhou Zhujiang New Town
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Grand Mercure Guangzhou Zhujiang New Town

62 Jin Sui Rd
Zhujiang New Town
Tianhe District
510627
guangzhou
china

Tel: +862028306688

Fax: (+86)20/28306689

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BAIYUN INTL AIRPORT At 40km / 24.85 miles

  • By plane

    BAIYUN INTL AIRPORT At 40km / 24.85 miles

  • By boat

    GUANGZHOU FERRY At 60km / 37.28 miles

  • By car

    HUANAN HIGHWAY At 3.6km / 2.24 miles

  • By train

    GUANGZHOU EAST At 6km / 3.73 miles

  • By train

    ZHUJIANG NEW TOWN At 0.45km / 0.28 miles

GPS :23.1236529, 113.320868

Our accommodations

Classic Room with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior room with 2 single bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Executive Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 89
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

HUACHENGYUAN

Type of cuisine: Gourmet

Located on level 5, Huachengyuan offers exquisite Cantonese cuisine including breakfast in an elegant Chinese setting. The restaurant offers 180 seats and 6 private rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE BAR

Photo non contractuelle / Strictly non binding

Located on level 5, our Lobby Bar features French windows and is the ideal place to savour authentic French wines and local delicacies, while admiring the city views. Able to host events of up to 50 guests.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 230

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Grand Mercure Guangzhou Zhujiang New Town

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

179 reviews

tripadvisor

TripAdvisor Rating 5.0/5

65 reviews

Good location, new hotel

TripAdvisor rating 5.0/5

GregoryG1674 Business - 09/11/2019 TripAdvisor review

The hotel lobby is on the 5th floor and the rooms on the 6th to 10th floor. There is a lounge with 24h soft drinks included for all guests and beer/wine in the late afternoon/evening. The design of the room is modern but there was some misconception in my room especially in the bathroom area (doors opening in the wrong direction making the access difficult and water outside the shower area dropping with the door). In the hotel corridor, there are carpets which doesn't ease the transport of your luggage. Breakfast was OK.

Great hotel.

Customer review rating 4.5/5

A. S. Business - 05/11/2019 Confirmed reviews AccorHotels

Excellent rooms. Good location. Excellent shower.

Pretty Good

Customer review rating 4.5/5

Xiaoyu L. Solo - 02/11/2019 Confirmed reviews AccorHotels

Very good location, close to Huacheng Square. Have a good memory in Grand Mercure.

good hardware, so-so service

Customer review rating 4.5/5

Wendy T. Business - 01/11/2019 Confirmed reviews AccorHotels

good hardware, so-so service, no concierge service, no luggage rack!

Great Location

Customer review rating 4.5/5

C. Business - 31/10/2019 Confirmed reviews AccorHotels

In the same building there was: a German beer bar, cafe, craft beer bar...... bank across the road, great walking locations...... APM ‘subway’ line...

Hotel is very comfortable and at great location.

Customer review rating 4.5/5

Summerdh Couples - 30/10/2019 Confirmed reviews AccorHotels

Hotel room is large, new and clean. Wood floor is a plus. Lounge with complimentary coffee/tea/juices, hot finger food and desserts, beer and wines. Close to subway and a huge food court nearby.

New hotel but needs better maintenance.

TripAdvisor rating 5.0/5

richardhC1035VH Business - 28/10/2019 TripAdvisor review

The hotel is very nice & in a good location, the open bar near reception is a great idea. Free parking was a plus too as Guangzhou can be expensive. The room was very large with a separate hall area with dressing area which 2 doors led off to the toilet & the shower. The toilet was the type you get that originated in Japan……heated seat, water washing & drying! It had a complimentary mini bar which had a small selection of water, soft drinks & beer. I paid for breakfast having had many in accor hotels but this breakfast was a disappointment for me, I would save your money and visit a café/restaurant nearby or even Starbucks…. The hotel is new so it seems to have its teething troubles, my room master power switch did not work. I did inform the front desk before i headed out to dinner and they said i needed another key & would get it double checked. After returning late in the evening the power still did not work so i went to the front desk again & someone came to my room to help & said maintenance could come and fix it now but it was very late & i wanted to sleep. On checkout i mentioned my problems again so hopefully the room could be fixed for the next guest. I did also think there would be some offer of compensation for the inconvenience (maybe refund of the breakfast) but it was just an apology which i don't think really was sufficient based on the price of the stay & my platinum status with accor. The hotel staff were friendly and helpful but there didn't seem to be any appreciation of the fact that having no lighting working in your room was a major issue.

Best sleep I ever had in a hotel

Customer review rating 4.5/5

Riad A. Business - 22/10/2019 Confirmed reviews AccorHotels

Extremely comfortable bed and linens. Beautiful decorations and color in the room and throughout the hotel areas. Great staff. Decent sports equipment. Good food. Great lounge-Bar area with good food and beverage offering free. great location. TV does not have english channels.

very good

Customer review rating 4.5/5

Very C. A. N. S. Business - 20/10/2019 Confirmed reviews AccorHotels

The hotels location was great, the facilities were great, they had complimentary bar and minibar in the room was complimentary as well))) enjoyed my stay

My Oct Trip

Customer review rating 4.5/5

A. K. Business - 15/10/2019 Confirmed reviews AccorHotels

Spent 3 nights in this hotel again for my Oct trip to Guangzhou. Service at the reception was good when I checkes in mid night. I was a bit hungry and took some porridge in the lounge before I go to bed. It is always feel comfy as I like the mattress quality and pillow. The room were clean and my room was upgraded to a room with a washing machine and big freez for home use. Design is almost the same but layout is different. I always enjoy myself with plenty of fruits in the lounge and a glass of red wine during evening time before I go to shower. There are all free for room guest. Certainly I will be back again for my next trip to Guangzhou.

Grand mercure Guangzhou very amazing

Customer review rating 4.5/5

Honggo A. Business - 05/10/2019 Confirmed reviews AccorHotels

Unforgetable moment while we stay at Grand mercureGuangzhou

Nice

Customer review rating 4.5/5

Ziyan Solo - 03/10/2019 Confirmed reviews AccorHotels

The room is clean. Stuffs are friendly.

Magnifique!

Customer review rating 4.5/5

N. Business - 02/10/2019 Confirmed reviews AccorHotels

Wonderful service, beautiful rooms, excellent food. Would stay here again in a heartbeat. Our oasis while traveling for business. Very relaxing and spent my off time lounging around enjoying the hotel. Delicious breakfasts, very lovely staff. Thank you to Jungl, the lady in charge of dining staff, Rainn, and other helpful hotel staff that made our stay that much more pleasant.

Superb

Customer review rating 4.5/5

Tianny G. Business - 21/09/2019 Confirmed reviews AccorHotels

Hotel is very new. Good facilities and free flow drinks from fridge and lounge. But suggest hotel to allow 快递小哥 to enter the hotel and wait at level one of the lobby for hotel guests to pick up our 外卖.

Mr

Customer review rating 4.5/5

Ivan Couples - 08/09/2019 Confirmed reviews AccorHotels

It was generally very pleasant, the design of the hotel and the hotel room was very nice. However it was slight inconvenient to get to the hotel room as I had to switch elevators on the 5th floor. Another thing is that the rubber water proof sealing at the shower room came off which made it impossible to close the shower door fully, this was rather surprising when I saw it as this is a very new hotel. On the good side the service from the hotel staff was amazing, I was always treated nicely with a warm welcome.

Awesome

Customer review rating 4.5/5

Lt Business - 02/09/2019 Confirmed reviews AccorHotels

Nice environment and excellent location

Good experience

Customer review rating 4.5/5

Jiajia Business - 17/08/2019 Confirmed reviews AccorHotels

Everything is good. Just didn’t finished the fix at the hotel. I understand this hotel is new.

Everything is hood but there are still something that is able to be improved

Customer review rating 4.5/5

Michael L. Couples - 12/08/2019 Confirmed reviews AccorHotels

As I stated in google review, hardware is pretty good as we all know that it was just opened in May this year, facilities are being maitained very well, room size is fair big enough according to its pricing (I have tried two types of rooms which are executive room and gerneral king size). I love the mini bar at leverl 5, which enables me to enjoy the snacks and drinks all the time. I have to say some issues that i believe they can be improved. First, I hope the staff can enable the lobby more organised and keep the order more better. secondly, I was supposed to get some benefits from my Accor Plus membership as I was told that I can enjoy the fast check–in and check–out services, which I also saw the membership special service counter. Please keep the visitors away from the hotel guest areas, I think more and more people is coming for just taking photos instead of enjoying the services. Keep everything in good orders in order to ensure the guests' living experiences. Finally, staff is professional and welcomed, environment is great except the annoying visitors matters. keep doing well in the future. I like this hotel generally.

New but rooms for improvement

Customer review rating 4.5/5

William Business - 12/08/2019 Confirmed reviews AccorHotels

We have a smooth checking in , but staffs is unfamiliar with le club membership benefits. Eg upgrades of rooms , benefit for restaurants dining. But I can understand as you are newly open. Many people were taking photos in the hotels but we are ok . Free drinks and food is a great addition features for the guests. But I have to say not all the guests are aware. The rooms cleaning are not perfect, as our 2 x bottles of water are not refilled the next day. We also noticed there is a empty can drink in the refrigerator !!! But as I say it is newly open n rooms of improvement. We notice some guests still smoke in the lobby or rooms , so more notice has to inform the guests in advance. We have stayed on 14-15 July , we just got ur survey this 2 weeks abit too late.

A Wonderful Hotel

Customer review rating 4.5/5

L., K. T. Business - 07/08/2019 Confirmed reviews AccorHotels

A very wonderful hotel within walking distance to shopping mall that have a lot of eateries. Most important, it is less than 10 minutes walking distance to Guangzhou Subways Line 2 and 5. Staffs are very helpful and friendly who are very willing to extend their assistance anytime when needed. Good job to the team of Grand Mercure Guangzhou Zhujiang New Town. Will 100% return when I come back to Guangzhou.

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