Hotel - Rixos Sungate
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Rixos Sungate Hotel

4.1/5 519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 333.90 EUR Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access (Paying)
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In
    • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Indoor unheated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach (Paying)
    • Snorkelling/Scuba diving center

Catering

  • Breakfast
  • 20 restaurant(s)
  • 25 bar(s)

Business services

  • 20 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 1,094 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 519 reviews

Our guest reviews for Rixos Sungate

100% genuine reviews from our guests

Find out more
Anonymous Families - 10/07/2018 AccorHotels certified review
« The rest was wonderful. »

We came to the rest of the family. As for me, the most important factors on vacation are comfort (number, people who experience us), relative calmness, entertainment options. We got it. Thank you! Probably the only factor is the coastline.

Anne C. Families - 10/07/2018 AccorHotels certified review

Fabulous. Everything you would want to do is there. Lovely food. Lovely place.

Noreen. Families - 10/07/2018 AccorHotels certified review
« Absolutely perfect. »

Comfortable, amazing, the hotel was vast with plenty of activities and entertainment for ALL. Amazing food! Amazing pools! Amazing kids club!

Cathy Families - 09/07/2018 AccorHotels certified review
« A wonderful holiday hotel »

A very relaxing holiday with superb facilities available on site for all the family. Excellent food.

Anonymous Families - 09/07/2018 AccorHotels certified review
« awesome »

great services, great staff, good accommodation, great pools, nice time spent there !

Ivan M. Families - 09/07/2018 AccorHotels certified review
« Okay »

Dear Sirs,Our family Milenković, Radovanović, Zdravković who has 14 members has been your guest many times over the last few years so we can give a comparison as it was before and now.in Rikos Sungate 2013,2015,2018 yearsin Rikos Premium Tekirova 2014in the Rikos Premium Belek 2016 year.We traveled through agency Fibula, Serbia and told them that we were your permanent guests since 2013.Now we can say that there is bad staff and service. Now everything is on a lower level than before, starting from the staff (it does not know the English language in most cases, the maids and the room service do not supplement the regular mini bar, just by urgency, wanting to keep us in the room and if we did not clean the room , do not use tea for coffee, coffee never), all drinks are point and not spoken as before and all with lots of ice as in the hotels on a lower level but with a much larger price, the ice cream is poor quality, the rooms are of poor quality. Aqua park is bad. On the beach, without reason, at 16 o'clock, collecting dirt and other personal belongings without explanation and some personal things we did not even find though we were looking for them in the lost things. The only good impression left was the main restaurant with varied and high quality food and only the building and conception of the hotel, the nature in it. With a post, Ivan M.

Yavuz Families - 09/07/2018 AccorHotels certified review
« well located, clean, delicious meals »

Was very fine to stay with your hotel. Only the issue was asking extra payment for maxi bars equipments which 2 of 4 was not related with us. although we denied and declared that we didn't get anything from the drawers, the customer relation stuff regret that and we paid 4 of 4.

Ileana S. Families - 09/07/2018 AccorHotels certified review
« Relaxing, fun, happiness »

It was our second time in Rixos Sungate after the amazing experience of last year. We love the nature, the mountain, the pine wood, the smell of the flowers, .The room had an amazing mountain wiev. The temperature was perfect. The room very big, clean, the bed comfortable, although the pillow wasn t very good. I don t like also the shower gel and shampoo but it wasn-t such a big deal. The beach for me is perfect, the water clean, not too hot, not too cold. The food good, I love your spices and your way of cooking. You are not so good on cakes and sweets, sorry. The staff is friendly, altghough it might have been nice to talk english a lot. The pools are clean, the water slides nice for my kid and the staff from there are very careful So. it is a fine hotel, I enjoyed every day.

Matthew S. Families - 08/07/2018 AccorHotels certified review

Rooms were not what you call 5 star not even close to what we normally have at Rixos. Old tiles, broken curtains and broken bath/shower.

Andrius Families - 08/07/2018 AccorHotels certified review
« Everything was very good. »

Pluses. It was great experience. I've loved almost everything at your hotel. Very modern sport gym. Good and spacious rooms. Clean. Mini bar with beer. Helpful waiters. Luxury inside bars and interior. A lot of activities for adults and kids. Minuses. Lack of more luxury space for evening meal. Sometimes too loud music and even dubbing of music near pool and near sport gym. Different taste of cocktails near pool and in the bar (inside) near silence pool. Broken shower head in room. Too hard pillows.

Ebacher Families - 08/07/2018 AccorHotels certified review
« A very pleasant vacation »

Very friendly, professional staff and waiters. We appreciated the huge variety of food- in fact never seen such a variety in any other hotel in any other country. Facilities like gym, pool, children play areas were very clean.

Katie E. Families - 08/07/2018 AccorHotels certified review
« Good hotel, could do with a bit more imagination »

Hotel itself was in good condition. Staff were well managed and friendly. I would have preferred more imagination when it came to entertainment. We stayed for 6 night and we had girating girls dancing for 3 of the days. The evening entertainment area was far to small to accomodate everybody therefore the idea of bringing the entertainment (basically a pop up nightclub experience called the rixos party) and hence more of the dancing girls we’d seen at the daytime duck pool party seemed very unimaginative. Room service could have been better, upon arrival there was still confetti on the carpets from previous guests, towels were not replaced as they should have been, one day our three guest bedroom was left with only one towel having been replaced. The head of guest relations soon rectified this matter. In a similar way to what I said before, i didn’t feel we got the rixos experience - small details such as folding towels into different objects, little treats for the little ones etc could have been left in the rooms. It seems that Sungate is a Rixos Hotel but you only qualify for this experience when staying in one of the higher grade rooms where you are then entitled to the vip pier, and if you pay extra for the evening entertainment boxes. Overall the food was ok, the sutlac was merely a pudding without rice, the food was of good quality but again it didn’t reflect Rixos quality, merely another holiday village bulk caterer. Thankyou Rixos for the holiday but I think i’ll try Voyage or something similar for my next 5* holiday.

Ingrida Friends - 07/07/2018 AccorHotels certified review
« Nice place for youth and families with children »

Everything was fine, nice and big teritory, pool areas. Delicious and very fresh food. I liked that you think about the security a lot, as there were loads of tourists, late programmes in the night club, so we felt very safe even in the night. The area for kids was just great. In total the service was very good everywhere.

Carmen Families - 07/07/2018 AccorHotels certified review
« Very good »

All was excellent beside the quite old furniture in the room. The hotel needs outside renovation.

Andrei Families - 07/07/2018 AccorHotels certified review
« Good hotel »

Very beautiful and big area, a lot of bars and restaurants. Ideal for kids (Rixy Kingdom is perfect). Bad housekeeping.

Sabina H. Families - 07/07/2018 AccorHotels certified review
« Very good experience »

Service,clean all very good,

Oner C. Families - 07/07/2018 AccorHotels certified review
« Mr »

Its ok but not fab

Sajmir Families - 07/07/2018 AccorHotels certified review
« Good Rixus »

Every thing is very good but i think you can be excellent.

Bassel Families - 06/07/2018 AccorHotels certified review
« Good but not as expected »

The staff at the restaurant lack a lot of hospitality experience. The AC in my room was not working properly, I had the maintenance team come twice and still couldn’t fix it. I understand that your major client tell are Russian but you should still pay attention to other nationalities in terms of music, food, etc

Lee Couples - 06/07/2018 AccorHotels certified review
« fantastic break »

5* is an understatement

Our most recent 20 reviews
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