Hotel - Rixos Downtown Antalya
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Rixos Downtown Antalya Hotel

4.5/5 1,295 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 123.00 EUR Non member rate
From 110.70 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In
    • Late Check Out
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Snorkelling/Scuba diving center
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track
  • Snow Skiing

Catering

  • Breakfast
  • 3 restaurant(s)
  • 7 bar(s)

Business services

  • 15 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 360 rooms
  • 360 non-smoking rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 287 reviews

Our guest reviews for Rixos Downtown Antalya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,295 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 16/09/2018 AccorHotels certified review

Hotel was extra ordinary. Just an excellent experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad M., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cansu E. Business - 15/09/2018 AccorHotels certified review
« Amazing breakfast and hospitality »

Other than the majority of tourists being families with children, i had not much of a problem. The staff were helpful and professional. Breakfast menu was rich and tasty. One thing was, there was a stainon my bathroom door which seemed unsanitary but the towels and the bed were spotlessly clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cansu Ersen B., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

B. T. C. Business - 13/09/2018 AccorHotels certified review

The hotel is nice. 5 stars for the facilities and 4 stars for the hotel. All the facilities are very good, except the bicycles - out of service and dangerous. The personnel is really welcoming and nice. The service from the swimming pool is poor, maybe because of the outnumbered personnel - sometimes, for a drink you need to wait 30 minutes or you need to get it from the bar by yourself. Outside of the main restaurant you can not stay and enjoy your meal because of the cats and the bad smell that is coming from them. You can see cats climbing the table and eating from your plate if you are not there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest; First of all we would like to thank you for your comment on our page. Every comments from our guests has great importance for us and we always give directions to our route which is directly targeted to perfect service quality. According to your comment we are happy that you have enjoyed some facilities in our house. Also some other issues which you mentioned made us so sad. About all those issues we assure you that all of them will be handled as soon as possible. We wish you to come back again and we can make your stay much more enjoyable. We thank you again for taking your time and hope to see you soon. Kindest Regards;

Teribus Couples - 13/09/2018 AccorHotels certified review
« First visit to Turkey and loved the experience of staying at your hotel. »

Hotel was immaculate which cannot be easy given the volumes of guests. We really enjoyed our stay. We do like more entertainment in the evening, after our meal and felt this could have been provided at the outside restaurant area leaving guests who did not wish to have this to enjoy the background music inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Med S. Families - 13/09/2018 AccorHotels certified review
« Bugs in room 388 »

The hotel was good..however one only minor problem make my stay horrible...there is lot of bugs un room 389..specially in the canape....and now.the bugs are inntje head of my daugther.. this is very very disappinting..please have a manager talk with me...

Harmeet S. Families - 11/09/2018 AccorHotels certified review
« Mr harmeet S. »

I really enjoyed a lot with my family in that hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harmeet S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 11/09/2018 AccorHotels certified review
« Very nice »

The perfect hotel in Antalya

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmad F. Families - 10/09/2018 AccorHotels certified review
« Great Hotel with amazing room services and cleaning »

Although so many hotels in Antalya claim that they are a 5 stars hotel but don't really deserve to be called a 5 star hotel, this hotel does satisfy the 5 stars rating (from service to room cleanness, to staff to everything really, even the food is fantastic despite the variety. Although this is a business hotel, but like myself and many other families we do like to see some water slides and play room for kids, as this hotel lack the availability of these services, and also, I noticed you need to increase the number of working staff at the restaurant during the busy days, like one night there were over 400 guests and not enough waitresses serving. Apart from that I will surely stay in this hotel next year with my family, as this was my second visit and totally loved it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad Ibrahem F., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shupe S. Families - 05/09/2018 AccorHotels certified review
« Horrible »

Starting from from reception staff at check in , rude no word of English. The rooms disgusting and smelly 99%of your staff no word of English, now how do you run a business like that. You should specify it in the booking that we only speak English. This was second time coming to this hotel, first time in 2015 , and the stafff were amazing from reception, restaurant, and housekeeping, always wearing a smile on their face, that’s why we decided to come back, my gosh waste of my money, not coming back, will not even dare to recommend it to anybody! Horrid! The moment you go to eat ask you your room number , before you even sit down on your chair the bill is there chucked on the table like wow! Really? Who does that? Every restaurant you finish eating that’s when you get your bill not before you start eating, disgusting manner. Am sure you guys are under new management from 2015, because this was a nightmare. The staff from 2015 was grand ✨✨ not this load of young kids you got working at your hotel with zero % no customer service. Only lady that a star was the lady checked us in to go to land of Legend can’t remember her name very understanding and very professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shupe S., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 02/09/2018 TripAdvisor review
« excellent location.. very good recognition to Le-Accor membrs »

The hotel in the middle of the city .. close to konyalti beach and from the other side the old town .. so it give access to every where . very good hotel ,, great pool and spa .. the services on the pool is very good despite the high season . the staff are very nice and welcoming .. special thanks to Ms. Demet from the front desk for her great welcoming and recognition . and I will not forget the wonderful team at the gust relation desk .. ( Ms. Zeynep and Ezgr ) these ladies are doing great job .. always smiling and ready to help without waiting to be thanks . Rooms are very clean and spacious .. bed is comfortable .Recognition and honor to Le-Accor members : 8/10 Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ebrahim A, Thank you for taking the time to share your feedback here on Tripadvisor. All feedbacks from our precious guests are so important and help us to improve our quality of service. It is our pleasure to read that you enjoyed every aspect of the recent holiday. We are glad to understand that, you have fully enjoyed with the fine services of our team members. Your compliments are surely a great motivation thus encourage us to strive for providing even better service every day. We are so happy to read that you were happy in Rixos Downtown Antalya during your stay. Kindest Regards

Anonymous Families - 30/08/2018 AccorHotels certified review
« Amazing »

It was so amazing. Hotel staff helpful and friendly Breakfast amazing and lot of varieties Room service and other things was perfect The only thing I suggest is that to allow swimming at night which most peopl3 will enjoy as most of the hotel visitors spend their night at the pool side having hooks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amin H., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mustafa E. Families - 30/08/2018 AccorHotels certified review
« Outstanding except soft drinks »

Rooms where perfect, food was outstanding and a variety of food was great. Service also perfect. But we booked for half board and during dinner the employee refused to serve us soft drinks because we are not full board except for money! Come on we've paid for half board and there's nothing at all to drink during dinner!!!! Its a shame for a hotel table Hard charge money for soft drinks. Hope you answer my request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mustapha E., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 28/08/2018 AccorHotels certified review

Very bad experience due to the followings: -Very slow service/process of checkin. -Very unfriendly staff at reception. -My booking was two double rooms and the hotel was insisting to accodate one person in each room. -My booking also was including one suite with breakfast and the hotel was insisting to give the room without breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamal A., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hamza Families - 27/08/2018 AccorHotels certified review
« Hospitable »

It was really nice to stay at Rixos hotel, the staff are really helpful and friendly. The only note that should be taken into consideration is the quality of food for lunch and dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamza S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Keyyum Families - 27/08/2018 AccorHotels certified review
« Very Bad experience »

I booked two rooms. One is for family deluxe room and another one is for the one adult and one child. but they arranged the room only with one bad. I ask them explanation, but their attitude is very bad. They told me the child can be sleep with parents.Come on i booked the room with two separate beds and telling that two adults and 11 years old child. And they told me child can sleep on Sofa. Which really annoyed me. I ask their manager, but the manager attitude was also bad, he said hotels was full. after 20 min fighting, finally they added one small bed for the child, and that is their solution. I will never stay this hotel anymore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abduwaki A., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Subhi Couples - 23/08/2018 AccorHotels certified review

Great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subhi A., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,

N. H. Families - 23/08/2018 AccorHotels certified review

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. N., Thank you for taking the time and trouble to complete a survey following your recent stay at Rixos Downtown Antalya. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Rixos Downtown Antalya in the near future. Yours sincerely,

Mr G. C. Business - 23/08/2018 AccorHotels certified review
« mr C. »

I really enjoyed my stay i was over working in Antalya so didn't get much chance to use the hotel facilities But the rooms the food and the overall experience was first class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geof C., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yazeed S. Families - 17/08/2018 AccorHotels certified review
« Captain »

Over all it was good ,good buffet , good facilities, poor receptionist training/ a guy works in concierge poor communication skills and etiquette

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Thamer A. Families - 15/08/2018 AccorHotels certified review
« Disappointed »

The stuff not helping us i booked three rooms and suit the AC not working for three days and no response from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jarrah A., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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