Hotel - Rixos Downtown Antalya
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Rixos Downtown Antalya Hotel

4.5/5 1,340 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In
    • Late Check Out
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Snorkelling/Scuba diving center
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track
  • Snow Skiing

Catering

  • Breakfast
  • 3 restaurant(s)
  • 7 bar(s)

Business services

  • 15 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 360 rooms
  • 360 non-smoking rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Automatic temperature control
    • Telephone
    • Telephone in bathroom
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.1/5 AccorHotels Rating 447 reviews

Our guest reviews for Rixos Downtown Antalya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,340 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Helen Y. Couples - 07/11/2018 AccorHotels certified review
« Loved the hotel. Luxurious but comfortable with fabulous staff. »

All staff at the hotel were welcoming and knowledgeable from check in at reception where we were upgraded to a services room to housekeeping and restaurant staff. Bar staff remembered us each day and remembered what we drank. The building itself is stunning and well kept. The area the hotel is located in is handy for shopping, the beach and for taking a stroll in the evenings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen Janice Y., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lina Solo - 06/11/2018 AccorHotels certified review
« Beautiful hotel but cold »

I loved the nature around the hotel. The food was very good and well as service. The bad thing was cold in spa area - after coming out of hamam it was freezing there and maybe even cold air conditioning. Same cold in the room and lobby bar. I got back problem bec of cold and could not use spa facilities as much as i wanted. Finally, had to ask for the heater in the room. I stayed from 27 oct to 4 november.

Anna Couples - 02/11/2018 AccorHotels certified review
« Good »

It is good hotel, but room was old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rojin I. Business - 25/10/2018 AccorHotels certified review
« Good service »

In overall it is a good hotel with delicious food and great view. Kind of near the beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rojin I., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. Business - 21/10/2018 AccorHotels certified review
« GOOD »

THE SPA, BREAKFAST CHOICES VERY GOOD.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmad S. Couples - 20/10/2018 AccorHotels certified review
« Best hotel »

I really enjoyed staying at rixos downtown. And to be honest I had the best staying experience in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Larysa S. Business - 15/10/2018 AccorHotels certified review

I enjoyed my time in the hotel, would like to mentioned that the driver of the shuttle bus to the beach was very professional and on time. Variety of food for the breakfast was wide, but didn’t see fresh juices, there were only juices from the carton box. The Turkish tea was excellent, but unfortunately brewed coffee wasn’t so nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larysa S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tzar S. A. Families - 15/10/2018 AccorHotels certified review

Great staff . Atlahan made our stay enjoyable.thanks slot. Breakfast fantastic . Accommodation terrific.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaheer Ebrahim E., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Swaheed Couples - 15/10/2018 AccorHotels certified review
« Wonderful Hotel and stay »

Really enjoyed our all inclusive stay at Rixos Downtown. Service provided by Gokhan in the Front Reception to the hotel, the check-in Reception Staff (Athahan and Zeynab), and Guest relations (Ezgi and Merve) was wonderful. Really helpful and friendly. Especially when we had a few issues with our first room being dirty (carpets not cleaned on 3rd floor- room 345) so we were moved to 649 which was clean and had a great view (thanks to Ezgi). Service at the Panoramic restaurant needs to be improved as a lot of staff can't speak English and this leads to frustration as incorrect understanding of requirements (e.g. I wanted tea and got coffee??). Some staff in the pool area and in this restaurant were very unfriendly and seemed they didnt want to serve us- which was not good. Ahmed at the Shisha station was great!Bar staff are generally very helpful especially on the 1st floor (ground floor is not as good). I think this is again a language issue. Food was wonderful so compliments to the Chef and Team however the food was getting cold and that is something we already told the Duty Manager about. Also the all inclusive drinks menu is poor - other places we have stayed in Turkey all inclusive have a wider selection of cocktails and drinks. Something to think about improving please. Location of the hotel is great but it would be useful to provide a hotel map of where everything is e.g. gym/spa/pools and other bars etc. This should contain some useful tips e.g. back exit is quicker to take for the museum and tram. We would have liked to have used the spa but the massages are way too expensive!Over $100+ for treatments is not competitive so we went to a local hamam/spa instead which was good but shame for the hotel as it missed out on our business. The legends day trip was a great perk but we had to take a cab (organised by Merve) as the timings for the coach were reduced in October. We didnt know this on check-in otherwise could have arranged to go by coach - again information needs to be readily told to customers. The Ladies spa area for free steam/sauna/hamam was lovely - although the steam room had a gutter opened and so was very unpleasant smelling so couldn't stay for long.I did mention this to the staff at spa reception but nothing seemed to have been done. Room was very comfortable and had a magnificent view. The cleaning lady on the 6th floor was lovely and very helpful. Housekeeping were very good and very quick. May want to think about irons/ironing boards to be provided as standard in the rooms. Please also think about soap dishes in the bathrooms and tissue boxes as this is standard in other hotels of the same class (and for standard rooms). Overall wonderful stay and will recommend to friends and family and hope to come again. Last item is about wearing the all inclusive bands -these are made of material and not very convenient to wear and hard to take off (for showers and sleeping etc). There should be a better way of identifying guest rather than tagging them like this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waheed S., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

W. A. Couples - 14/10/2018 AccorHotels certified review
« It was okay »

Overall the experience was mediocre. We stayed at Rixos for three nights. Having stayed at Rixos Dubai before I was expecting the experience to be similar however it wasn't. The first day we went for breakfast the table had no cloth no napkins no forks and then there was literally no one available to help until someone came just to shove the pay cheque. On the second day we came down i put my hand bag on the table but when we came back the waiters had removed the table covers plates and everything else and were asking us if we removed the pay slip which we found so odd and then no one could understand what we were trying to say. However the land of legends experience was lovely. And the reception staff tried to help us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W.; First of all we would like to thank you for your comment on our page. Every comments from our guests has great importance for us and we always give directions to our route which is directly targeted to perfect service quality. According to your comment we are happy that you have enjoyed some facilities in our house. Also some other issues which you mentioned made us so sad. About all those issues we assure you that all of them will be handled as soon as possible. We wish you to come back again and we can make your stay much more enjoyable. We thank you again for taking your time and hope to see you soon. Kindest Regards;

Volkan U. Business - 14/10/2018 AccorHotels certified review
« Quality decreased »

Quality of foods were better, Rooms were cleaner, Hotel needs already renovation, Antalya city center needs better quality hotels. Rixos was good but after changing the owner quality decreased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Mike D. Business - 08/10/2018 AccorHotels certified review
« Marvellous »

excellent. Perfect in every way. A great hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael d., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ankit G. Couples - 05/10/2018 AccorHotels certified review
« "Perfect" is the word »

Beautiful Property, Beautiful People, Beautiful View, Beautifully Maintained :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ankit G., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John K. Couples - 02/10/2018 AccorHotels certified review
« Werry Nice hotel »

The staf were werry helpfull special manager ISA Kirimli

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr C. N. Couples - 01/10/2018 AccorHotels certified review
« Nice Hotel for relaxing vacation. »

Nice Hotel very clean ,staff welcoming and all very helpful. Very good a la carte restaurant. Main buffet a bit boring re the menu, but all well cooked. Once again very good service from waiters and waitresses. Lovely swimming pool area always sun loungers available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Campbell N., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hossam H. Families - 29/09/2018 AccorHotels certified review
« Poor furniture and housekeeping »

All furniture inside the rooms was poor and old moreover, the blankets cover was not changed in daily matter I got scratched on my skin from bed bugs The towels in the bathroom was so old and stinky I couldn’t used them. In the other side, you have good breakfast and room size was good I hope this comment will rectified. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassam Saleh H., Thank you for taking the time and trouble to complete a survey following your recent stay at Rixos. At Rixos we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We look forward to welcoming you again to Rixos Downtown Antalya in the near future. Yours sincerely,

Mohammed M. Families - 28/09/2018 AccorHotels certified review

Our experience was good our main concern was that too many cats around and even in the restaurants there were cats which is not hygienic at all and also my daughter who has severe learning difficulties had problems as she is scared of animals and was on edge every time she was in tears should definitely address this issue regarding the cats everywhere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Ali B. Couples - 27/09/2018 AccorHotels certified review
« Overall Good stay with some drawbacks »

Our stay was good except for non-direct access to the beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali B., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Beautiful turquish hotel »

Difficult to speak English with the staff, a majority no understand No activities at all No internet for 4 days We ask for all inclusive, the reception staff saied no all inclusive in this hotel, and we discover to quick they got all inclusive... why didn’t they offer the service to us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Ivan M. Couples - 24/09/2018 AccorHotels certified review
« Very mixed views on this hotel.... some aspects very good whilst others were poor »

I don’t think this hotel should be classed as five star - whilst the rooms were very good, the dining experience was poor to say the least. The buffet arrangement of food meant that the majority of hot dishes were actually barely warm and the dining room itself was in desperate need of redecoration, it was quite shabby in some areas. The pool area also was not five star, the sun beds were very basic, of a standard used in three star hotels and the cleanliness around the pool was not up to standard... I didn’t see this area scrubbed or cleaned in any way during our ten day stay. This, I’m sure contributed to the large number of flies around the pool area each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan M., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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