Hotel - Novotel Sarajevo Bristol
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Novotel Sarajevo Bristol Hotel

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4.5/5 394 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 69.00 EUR Non member rate
From 69.00 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SARAJEVO AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Babysitting on request

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

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Your meetings and events

4.9/5 AccorHotels Rating Based on 7 reviews

Our guest reviews for Novotel Sarajevo Bristol

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 394 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Miso Families - 16/11/2017
« All great for all recommendations »

Junior Suite Excellent, view (Miljacka) nice Pool Excellent Food Excellent Location, close to the center of city

AccorHotels certified review
Anonymous Solo - 13/11/2017
« Everything was perfect »

Very nice hotel and totally recommended. Room was very quiet, clean, with amazing view and had everything that you need. Breakfast was great, very different options and delicious. Staff in the reception, pool and restaurant very friendly and polite. The experience was totally worth it!

TripAdvisor review
isak_nuhic Couples - 08/11/2017
« Bristol is just wonderful »

I travel a lot for work and have visited many hotels but Bristol Sarajevo definitely stands out. From the rooms to cleanliness and exceptional service. We have been there 2 times and will come back again as soon as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear isak_nuhic, Thank you very much for sharing your kind review of your recent stay at Novotel Sarajevo Bristol. It is great to learn that your stay was wonderful, and our property and services exceptional. Hope we will have a pleasure to welcome you back in not so far future. Kenan Kumro Front Office Manager

TripAdvisor review
Daniel M Solo travel - 17/09/2017
« A Solid Four Star, but Not Up to Speed on Accor Procedures »

This is a very solid 4-star hotel, but Accor members may be disappointed to find that their status rewards are not automatically granted, you have to ask for everything you are entitled to, even if you spelled it out in my booking. Hence, even though I booked a no-smoking standard room and requested a quiet room away from the elevators, expecting the usual Platinum member upgrade, I was placed in a standard SMOKING room. A asked to be changed and for them to honor my upgrade. They agreed, but only after I explained to them how to locate my status on the booking. They then upgraded me to a non-smoking room next to a very noisy elevator. I suffered through it assuming that they must be very full to have blatantly ignored my request, but when I asked to be moved the next day, I found out that there had actually been plenty of equivalent rooms in quiet locations, including one right next door, they just hadn't bothered to check. Very annoying. Otherwise, the staff was very friendly and eager to help, but not particularly efficient. The breakfast was not very good. The sliced fruit I had was old and slimy, I had to spit it out. I ended up sticking to the safer muesli and coffee. I wouldn't pay for breakfast next time. I also found that what I thought were cigarette burns on the toilet seat were actually dried urine. Not very nice for a 4-star. The hotel is a 45 minute walk from the old town which might be considered a minus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel M, Thank you very much for taking the time to share your review of your recent stay at Novotel Sarajevo Bristol. I would like to personally thank you for staying with us. Please accept my apologies for the various inconveniences you have faced during your stay, and be assured that all your points been taken with the utmost consideration and immediate corrective actions have been already taken, or in process to be implemented with concerned departments and colleagues. The entire team is providing incessant efforts to meet all our guests expectations, and I am sorry that it wasn’t the case on your recent visit and to know that the transition with Novotel brand hasn’t been an enjoyable one which impacted negatively on your experience. Despite this unfortunate situation, we all hope it will not keep you away from visiting us again during your next visit in Sarajevo. Sincerely, Kenan Kumro Front Office Manager

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