Hotel - Novotel Sarajevo Bristol
Novotel Hotel Novotel Hotel

Novotel Sarajevo Bristol Hotel

4.5/5 444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 82.80 EUR Non member rate
From 74.52 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SARAJEVO AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 117 reviews

Our guest reviews for Novotel Sarajevo Bristol

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mohammed A. R. Families - 08/08/2018 AccorHotels certified review
« Good one »

It was good. I like it. But the people in the reception wanted to give me deluxe room without sofa bed and I booked for one with sofa. They should have checked before doing this.

Graham Business - 06/08/2018 AccorHotels certified review
« Stay was ok but how come your staff don’t know points are deducted when you make the booking and then proceeded to take extra points from my account. They said they would put them back but no and they don’t answer emails. »

Ok it’s a hotel but we have the issue of loosing 80 euro of points as the check out persons didn’t know points deducted and they took extra points from my account. Second it needs to be made clear this hotel is non alcohol. Now I’m not the market, Dubai and other places seem to me are, based on my stay but frankly I expect to get beer or a wine at any hotel I stay at.

Raimondo Friends - 05/08/2018 AccorHotels certified review
« Tutto bene »

Nice esperience with personnel very kind in giving information and directions. Good breakfast but such a confusion with other guests that were that day. Maybe also for this lifts are very slow.

Gill L. Families - 22/07/2018 AccorHotels certified review
« Excellent stay »

Very polite and helpful staff. Lovely, well equipped room and fabulous bathroom. Amazing breakfast with so much choice to suit all tastes. Hotel is well located - it's a nice walk along the river into the old town or there is a good tram service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian L., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

S.furlan Business - 14/07/2018 AccorHotels certified review
« Smooth »

Easy, without any complaint regarding service or facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} B., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

B Friends - 05/07/2018 AccorHotels certified review
« Pleasant and comfortable room »

Everything was smooth. Rooms are comfortable with everythin you need for stay. Equipped with gym and swimming pool which are good for working out during a long trip. The only disappointment was that I didn’t receive any benefits as a Le Club Silver member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Ching L., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

Sonya G. Business - 02/07/2018 AccorHotels certified review
« Could be better »

There were few thnigs which made my experience not so good this time, as follows: - forgetting about my transfer from the airport. The good is that the hotel offered me another transfer free of charge; -the cleaners do not put the “Wet floor” sign on Saturday morning and i slept on the wet floor. It is good that my leg was not hurt. - on Friday morning at breakfast there were guests in towels which I find absolutely inappropriate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonya G., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback as well as the non-positive one. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

Dr. D. Solo - 30/06/2018 AccorHotels certified review
« Warm hospitality and competent personell »

VERY hospitable and helpful reception desk (especially, Mr. Mirza, Mr. Anes and Ms. Zlata), always ready to inform and accomodate. Impeccable cleanliness of rooms (hooray for the cleaning crew!). Restaurant was pleasant, overall atmosphere calm and elegant. Only minus to be given for the absence of valet parking and/or luggage ramp, from the garage to the lobby. A truly good value for money - highly reccomended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoran D., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Mangaer

Andrej Business - 29/06/2018 AccorHotels certified review
« satisfied »

satisfied

Barry. Solo - 21/06/2018 AccorHotels certified review
« Excellent stay in all respects »

Early check in was handled admirably. Well appointed room. All staff efficient and helpful.

Tony C. Business - 19/06/2018 AccorHotels certified review
« International Hotel with a no alcohol policy »

The room and the checkin/checkout experience were both fine, your staff were very helpful and courteous. But an International Hotel with a no alcohol policy is very bizarre, i won't be staying here again when i return to Bosnia later this month.

Antranig S. Friends - 26/05/2018 AccorHotels certified review
« Good »

Everything was great, especially the breakfast.

Khalfan A. A. Friends - 18/05/2018 AccorHotels certified review
« Mr »

It was quite and nice except the parking garaj I thing is expencive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalfan Ahmed Al A., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

K Friends - 07/05/2018 AccorHotels certified review
« Employee Mirza is GREAT!! »

Clean hotel with excellent breakfast. Keep in mind if visiting this hotel they make a reservation on your cc as a guarantee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalid Z., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

Anonymous Solo - 20/04/2018 AccorHotels certified review
« Dr »

Ok..good pleasure..br

Anonymous Couples - 19/04/2018 AccorHotels certified review
« A very nice hotel but a little bit away from the old town. »

The hotel facilities and rooms are excellent but, for tourists wishing to visit the old town, it is a little far away from the centre. A taxi or a tram are needed to move around.

Sebastian G. Business - 31/03/2018 AccorHotels certified review
« greta stay »

I can deffinitely recommend this hotel. Perfect, professional staff. Very good SPA, nice swimming pool and sauna. Good for by the breakfast and also in the restaurant. A little bit far away from the city centre but close to the shopping centre. Professional staff at the reception especially Andriana.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian G., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

Business - 28/03/2018 TripAdvisor review
« excellent hotel »

excellent hotel, professional staff, good food, good breakfast. Location a little bit far away fro the city centre but close to the shopping centre. Very nice SPA in the hotel. Sauna and swimming pool. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sebastiangG2786ED, Thank you very much for taking the time to share your kind review of your recent stay at Novotel Sarajevo Bristol. I would like to personally thank you for choosing our hotel. I am very glad to learn that you had an enjoyable stay and that our property and services have met your expectations. Thank you for pointing out the great effort of our team members for providing an excellent service. Please rest assured that I will share your valuable review with the entire staff. We all hope to have the pleasure of welcoming you back to Novotel Sarajevo Bristol very soon. Sincerely Andrijana Cvijanovic Front Office Manager

Goran Couples - 20/03/2018 AccorHotels certified review
« Nice, but not so luxury as advertized »

The Bristol is a traditional luxury Sarajevo hotel, but it seems that the new owners are trying their best to get away of that tradition. The Novotel brand is a step in a right direction, but it seems that the owner has more influence in the management than the Accor group management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran A., We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

Jadranka Friends - 26/02/2018 AccorHotels certified review
« Welcome drink »

Everything was right only your “Welcome drink” approach was disappointed. All Accor hotels are serving the welcome drinks for all gests coming in room, but your hotel does this for members only. This not a good reputation for you hotel and Accor Club, please give this drink to all or nobody, thanks.

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10.00P
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