Hotel - Novotel Sarajevo Bristol
Novotel Hotel Novotel Hotel

Novotel Sarajevo Bristol Hotel

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4.5/5 432 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 74.52 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SARAJEVO AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 90 reviews

Our guest reviews for Novotel Sarajevo Bristol

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 432 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Antranig S. Friends - 26/05/2018
« Good »

Everything was great, especially the breakfast.

AccorHotels certified review
Khalfan A. A. Friends - 18/05/2018
« Mr »

It was quite and nice except the parking garaj I thing is expencive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalfan Ahmed Al Ali, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

AccorHotels certified review
K Friends - 07/05/2018
« Employee Mirza is GREAT!! »

Clean hotel with excellent breakfast. Keep in mind if visiting this hotel they make a reservation on your cc as a guarantee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalid Zaruali, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

AccorHotels certified review
Anonymous Solo - 20/04/2018
« Dr »

Ok..good pleasure..br

AccorHotels certified review
Anonymous Couples - 19/04/2018
« A very nice hotel but a little bit away from the old town. »

The hotel facilities and rooms are excellent but, for tourists wishing to visit the old town, it is a little far away from the centre. A taxi or a tram are needed to move around.

AccorHotels certified review
Sebastian G. Business - 31/03/2018
« greta stay »

I can deffinitely recommend this hotel. Perfect, professional staff. Very good SPA, nice swimming pool and sauna. Good for by the breakfast and also in the restaurant. A little bit far away from the city centre but close to the shopping centre. Professional staff at the reception especially Andriana.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian Gryza, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

TripAdvisor review
Business - 28/03/2018
« excellent hotel »

excellent hotel, professional staff, good food, good breakfast. Location a little bit far away fro the city centre but close to the shopping centre. Very nice SPA in the hotel. Sauna and swimming pool. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sebastiangG2786ED, Thank you very much for taking the time to share your kind review of your recent stay at Novotel Sarajevo Bristol. I would like to personally thank you for choosing our hotel. I am very glad to learn that you had an enjoyable stay and that our property and services have met your expectations. Thank you for pointing out the great effort of our team members for providing an excellent service. Please rest assured that I will share your valuable review with the entire staff. We all hope to have the pleasure of welcoming you back to Novotel Sarajevo Bristol very soon. Sincerely Andrijana Cvijanovic Front Office Manager

AccorHotels certified review
Goran Couples - 20/03/2018
« Nice, but not so luxury as advertized »

The Bristol is a traditional luxury Sarajevo hotel, but it seems that the new owners are trying their best to get away of that tradition. The Novotel brand is a step in a right direction, but it seems that the owner has more influence in the management than the Accor group management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran Antonijevic, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrijana Cvijanovic Front Office Manager

AccorHotels certified review
Jadranka Friends - 26/02/2018
« Welcome drink »

Everything was right only your “Welcome drink” approach was disappointed. All Accor hotels are serving the welcome drinks for all gests coming in room, but your hotel does this for members only. This not a good reputation for you hotel and Accor Club, please give this drink to all or nobody, thanks.

AccorHotels certified review
Douglas W. Business - 25/02/2018
« Very easy stay and excellent service »

I was only there for a few days. Amin in the cafeteria was really kind and helpful. The gym and sauna were great. The room was mostly good but a bit strange shaped and made it hard to work at the desk.

AccorHotels certified review
B. Business - 09/02/2018
« very friendly and excellent service »

as above

AccorHotels certified review
Adrian Business - 08/02/2018
« Excellent Hospitality »

Kind and positive staff attitude adding value to a good property.

TripAdvisor review
Friends getaway - 01/02/2018
« Great place to stay »

We really liked what this hotel had to offer; the rooms are spacious and clean with comfortable beds. We had breakfast included in our room rate and it is worth every penny, with both international and regional specialities (do try the "umali"!). The breakfast staff were all really service-minded and friendly, they made omelettes, refilled your coffee before you had even noticed that the cup was empty, etc. The staff at the reception were also all friendly and efficient; all spoke good English. Add a lovely pool and a handy location, on the main road into the city centre from the airport with a tram stop just outside and you have, in short, a hotel worth every penny. The only thing that was not worth the cost was the hotel transfer from the airport, it costs more than double that of a normal taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magnus G, Thank you very much for taking the time to share your kind review of your recent stay at Novotel Sarajevo Bristol. I am very glad to learn that your stay was great and that you enjoyed our property and services. Thank you for mentioning our staff dedication and efficiency. Stay assured that I will share your valuable review with them. In regards of the price for transportation services please be informed that our prices are comparable to prices in other hotels in our city. We all hope to have the chance to welcome you back in not so distance future. Sincerely, Kenan Kumro Front Office Manager

AccorHotels certified review
Anonymous Business - 26/01/2018
« Pleasure. Comfort. Relaxing atmosphere. »

Polite staff. Superior comfort. Spa centar offers outstanding quality of services.

AccorHotels certified review
Zvonko K. Business - 25/01/2018
« very good »

its nice destination..crew is friendly and profesional..kindly..services are excelence

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zvonko Kremljak, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Andrew S. Business - 11/01/2018
« Extremely well received. »

I was welcomed and treated very nicely. Staff were very pleasant and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Sommerville, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Zoltan Friends - 10/01/2018
« Perfect stay on NYE »

Nice and well-kept hotel. The room was comfortable facing to the riverside. Restaurant was great, Breakfast selection is amazing. It wasn't the best that this is an alcohol-free hotel, especially on the New Year's eve. This night could be an exemption maybe. Spa area is big plus! I would stay here again without hesitation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoltan Lovas, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
V. Couples - 09/01/2018
« Great hotel and staff, but expensive parking. »

Great hotel and staff. Wery nice atmosphere, everyone are polite, and have a smile on their face. Amazing food and accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladika Marijan, We very much appreciate your comments regarding your stay at the Novotel Sarajevo Bristol. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Miloš Couples - 31/12/2017
« Very comfortable stay for a decent price »

Everything from the entrance, lobby, and hallways to the room and spa center is very clean, pleasant and polite staff, great food, great interior especially the Orient inspired part of the cafe...

AccorHotels certified review
Adnan H. Solo - 23/12/2017
« Best »

This is the beat hotel in the capital of Bosnia and Herzegovina. Great room, great service all good!! Thnak you for everything!

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