Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

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4.0/5 670 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 73 rooms
  • 73 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 63 reviews

Our guest reviews for Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 670 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ikoiko Business - 12/02/2018
« Rather small hotel in convinient location »

Good staff In the evening restaurant staff were not very friendly at one day

TripAdvisor review
Y3661FJigork Business - 12/02/2018
« Rather small hotel in good location »

Friendly staff at the reception The breakfast is normal but not excellent The lift is very small Location is in city center and in walking distnace from many attractions Rooms are not bigRoom keys are not elctronic so it is not very convinient

AccorHotels certified review
Anonymous Couples - 10/02/2018
« Easy and relaxing »

Really easy to check in and room was comfortable and what we needed.

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Nice location but on busy street »

Biggest negatives are the busy street and the doors in the room to the hallway and connecting rooms are paper thin! You can hear people breathing in the next room! Absolute no-go! The doors must be replaced to offer privacy.

AccorHotels certified review
Pawel Business - 08/02/2018

Perfect

AccorHotels certified review
Marko Business - 02/02/2018
« Perfect »

This was one of the best mercure hotels i have stayed in. Stuff profesional, rooms perfectly clean, restoran food and stuff perfect!

AccorHotels certified review
Iopo Business - 24/01/2018
« Really good placeto stay in Beograd. »

The hotel assures really good service and the staying is pleasant. Very helpful and friendly staff, teasty good cuisine, super clean rooms. Small (very!) minuses are: parking in a 5 minutes distance, few steps to the elevator (obstacle for handicappeds), Lenin's books as decoration of restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerzy O., Thank you so much for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

TripAdvisor review
francescopX6935QN Business - 22/01/2018
« brilliant location »

if you want to visit Belgrado, if you want an excellent accomodation, be sure: choose Mercure Belgrade Excelsior. The staff is really competent and polite, good english spoken. Morning breakfast, lunch and dinner rich and satisfying,

AccorHotels certified review
Tomasz Couples - 21/01/2018
« Perfect location for a Belgrade visit »

Second stay at this hotel. Very good location. Everything one needs to spend a few nights exploring Belgrade and meeting friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz Rudka, Thank you for your review. We are very happy to learn that you had another great stay with us and we are looking forward to your next visit to continue this tradition. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Vitor C. Solo - 08/01/2018
« Got everything i paid for »

The room was very nice, clean and tied. The check in was just an amazing experience, regretfully I can't remember the name of your receptionist but she was just out of this world, she spoke perfect English, she was efficient, professional and cordial. First impression in this case is a lasting one, "I will be back!"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor Conceicao, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to your next visit! Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Jj Solo - 28/12/2017

Excellent service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan Jarmeus, Thank you for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General manager

AccorHotels certified review
Wolfgang D. Business - 27/12/2017
« nice and convenient hotel »

We enjoyed the high quality of food in the evening two times.... the parking is a bit a Problem....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang Diewok, Thank you for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our Restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
N.i.t. Business - 19/12/2017
« Pleasant »

It was an easy going stay. Personnel is efficient and productive giving us great support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narcisa I., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Olgierd Friends - 19/12/2017
« Great hotel in the very center of Belgrade »

Perfectly located hotel with very nice and helpful personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olgierd C., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Alex Business - 18/12/2017
« Ok, but that's it »

Nice from the outside; lobby and reception area are super outdated - felt like 20 years ago. Elavator to the rooms had to be first accessed via stairs - not so comfy. Rooms ok. Front desk very nice and helpful - one minus: called to inquire about missing leClub points credit, but still not resolved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander Markus Bialek, Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the meantime the points you earned in our property should have been allocated to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Marion Couples - 13/12/2017
« Wonderful stay »

Super comfortable and clean room, very nice design refined with sand tons and some touch of local style including traditionnal carpets. In my room there was also a very lovely large bath and an incredible view on the parliament. Perfectly located to discover different areas of Belgrade, easy dor taxi to pick you up and next to the beautiful parliament! Don’t hesitate!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marion Juric, Thank you so much for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lapadaridis General Manager

TripAdvisor review
Friends getaway - 12/12/2017
« In the heart of Belgrade »

The hotel is located right next to the parlament building and close to a lot of atractions in the heart of the city. The staff is very welcoming and helpfull. The people at the reception showed us where to go and what to do and all of their suggestions were wonderful. The room was very clean and modern. I loved the mirrors in the bathroom. Overall a short but excellent stay.

AccorHotels certified review
Shaun S. Business - 08/12/2017
« Average - poor room design »

The room was clean and staff very friendly, but ! The toilet is separate from the bathroom and too small. You cannot sit on the toilet as the wall is too close ! I had to use the toilets in the restaurant ! Also the sink in the toilet had no soap which is unhygienic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun Smith, Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. I am sorry that the experience you had did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It saddens me that our facilities did not meet your needs and that we weren't able to accommodate you better, especially because we do have different types of rooms that also have different sized bathrooms that would certainly have been more suitable for you. Let me say once again that we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zafiris Lampadaridis General Manager

TripAdvisor review
pawel_c_lont Business - 05/12/2017
« Renovated building reminding of the old days - with very friendly staff »

The hotel is a renovated building that still reminds of the old times, having some furniture and equipment that reminds me of a time long ago. The key to the room is an actual key (i.e. not a magnetic card), so perhaps not very comfortable a solution for persons staying for longer periods. Staff is very nice and really tries hard to make your stay comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear pawel_c_lont, Thank you for the review of your stay with us. We are happy you had a good time and appreciated our service and the nostalgic details in our decor. Hopefully you will visit us soon again. Kind regards, Zafiris Lampadaridis General Manager

AccorHotels certified review
Luis Business - 04/12/2017
« Convenient »

Good, everything as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis Delgado Munoz, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Zafiris Lampadaridis General Manager

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