Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

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4.0/5 651 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Pet allowed 20  EUR
  • Breakfast
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • NIKOLA TESLA

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Pet allowed 20  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 73 rooms
  • 73 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 11 reviews

Our guest reviews for Mercure Belgrade Excelsior

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 651 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Friends - 16/11/2017
« Nice hotel, good location. »

Along with the good location, the front desk staff was very friendly and the rooms were spacious and nice. However, this is not a hotel that is conducive to sleeping as there was a tremendous amount of noise at the back of the hotel (which my room faced) all night long. Also, the curtains were smaller than the window opening, creating a lack of privacy and light in the room each morning.

TripAdvisor review
Family - 16/11/2017
« On the right way »

I’ve been informed that Accor turned the traditional Excelsior into a Mercure no more than a couple of months. Following Mercury standard, location is the strong characteristic but I had a few problems regarding absence of s plumber and lack of training. Feature to Jelena and Iva at the reception desk. Then goes a tip: the hotel must be prepared to receive Le Club guests. It was look like I would be there alone but I travelled with wife and son.

AccorHotels certified review
Tomasz Couples - 14/11/2017
« Comfortable stay in an excellent location »

Exploring Belgrade on foot is easy when you are located right beside the Parliament. This location only proved tricky at one point when a demonstration heading towards the Parliament resulted in the street being cut off by the police making it difficult to get a taxi to the airport. The hotel is located in a historic building, yet just went through a refresh as it re-opened under the Mercure brand. The decor reminded us somewhat of our childhood years (charming nostalgia if that's something one fancies), but the service is 100% modern and professional. We felt warmly welcome throughout our stay. The best testimonial will be to say that we immediately re-booked this hotel for our next stay in Belgrade. Looking forward to it.

AccorHotels certified review
Amol S. Business - 14/11/2017
« Best located great services. »

Excellent service and facilities available are also good and as per expectations. Location is at centre of Belgrade city. Great keep going.

AccorHotels certified review
A Business - 12/11/2017
« Good stay »

I had a nice experince at your hotel. Location is great, Breakfast Menu need a makeover. Cleanliness is good. Please do provide refills for Tea’s and coffee regularly; not satified with this. Reception, restaurent and housekeeping staff are very polite and cooperative.

AccorHotels certified review
Samy F. Couples - 05/11/2017
« Weekend in Belgrade @Mercure Excelsior »

The Staff was very nice and helpful, the room was clean, spacious and comfy. Thanks.

AccorHotels certified review
Anonymous Solo - 02/11/2017

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AccorHotels certified review
Zorica Business - 01/11/2017
« Excellent experience with hotel Excelsior. »

Excelent place, rooms , food and expecially employes . It would be great if the conference room is bigger

TripAdvisor review
Didier C Business - 30/10/2017
« Very nice room (702) but possible improvements on technology »

I stayed at the hotel last week and was very happy of the room I got (702, nice view on the city and nice setup). But despite this positive impression, there things which can be improved. THE WIFI IS NOT USABLE AT ALL (impossible to get a steady connection with decent speed), so it is impossible for professional travelers like me to work in the room (a pity in such a nice room). The lift has to be reviewed (more than 5' wait in the morning or evening to go up to and down from the room).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didier, Thank you for taking the time and writing a review of your stay in our hotel. It makes us happy that you liked your room and even more that you have suggestions on what can be improved. Guest feedback always gives us the best insight into possible improvements. You will be pleased to learn that we have already taken the necessary steps to improve the WiFi, so the next time you stay with us you will be able to work from your comfortable room. Kind regards, Zafiris Lampadaridis and your Mercure Belgrade Excelsior Team

TripAdvisor review
AussieBob47 Family - 25/10/2017
« Amazing Belgrade »

Belgrade is such a fascinating and amazing place to visit, and this hotel is right in the heart of it. Easy walking distance to all inner city attractions. It is right next to the Parliament House, the GPO, and two royal palaces from the 19th Century. One is now the Presidential Palace, and the other is the Town Hall. Plus lots of museums, galleries, theatres, restaurants, etc. Kalemegdan is also a must, and it is just 2 km away. Also very safe and relaxed. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AussieBob47, Thank you for the review of your recent stay in our hotel. It seems you have fallen in love with our beautiful city, so we are sure that we will soon have the chance to welcome you again. All the best until then! Kind regards, Zafiris Lampadaridis and your Mercure Belgrade Excelsior Team

TripAdvisor review
Business - 15/10/2017
« Definitely not a 4 star hotel »

Location: close to the center but on a high traffic boulevard. No parking: you need to go to a public parking close by All furniture, including air conditioning is old and dusty It's very noisy, you can hear all noise from boulevard (very bad quality windows) No hot water: the water is heated just to not be frozen. Overall, definitely not a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 381mariusp, Thank you for taking the time and reviewing your stay in our hotel. We are very sorry that noise was such an issue during your stay. There is always the opportunity to move our guests to rooms not facing the main street if available and upon their request. Thank you also for bringing hot water to our attention. We have fixed the issue in the meantime. Thank you once again for your valuable feedback, it means a lot to us. Kind regards, Zafiris Lampadaridis and your Mercure Belgrade Excelsior Team

TripAdvisor review
Couples - 19/09/2017
« A great hotel right in the city center »

I stayed here for a day only, but I highly recommend. Very helpful staff. Room with a king-size bed. Great buffet breakfast. The location of the hotel right in the centre and very close to the pedestrian zone and Skadarlija.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dimitrov66, Thank you for your review. We will make sure that your kind words reach all of our employees. Hopefully we will be able to welcome you again soon. Kind regards, Aleksandra Miric (Marketing Manager) and Your Mercure Belgrade Excelsior Team

TripAdvisor review
Family - 14/09/2017
« Great place - excellent service - very good location »

We stayed a couple of days with the family at the recently opened Mercure and it was a great experience. All major sights are within walking distance, the views on the park and the parliament are excellent. Some really nice touches remain from the 1920's especially in the dining room/bar. We were mostly impressed with the level of service of the staff and their commitment to help any problem we had - eg we travelled with two bicycles. Next time in Belgrade we are looking forward to stay at the Mercure again! Family De Decker - Brusselds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family De Decker, Thank you for such a wonderful review. It was a pleasure to have you as guests in our hotel and we are happy that we have been able to do everything to make you feel comfortable and relaxed while traveling. Looking forward to your next visit. Kind regards, Aleksandra Miric (Marketing Manager) and Your Mercure Belgrade Excelsior Team

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