Mercure Belgrade Excelsior 4 stars

TripAdvisor rating 4.0/5 770 reviews
Mercure Belgrade Excelsior
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Room 1

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Hotel extras

  • The hotel features 73 smartly furnished rooms and suites.

  • Special features such as coffee and tea making facilities.

  • All rooms have minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000
belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Contact email

Check-in from 14h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :   A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11.18 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0.62 miles

GPS :44.809764, 20.465626

Our accommodations

Standard Room with 1 Double Bed

  • Max. number of persons: x2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Twin Room with 2 Single Beds

  • Max. number of persons: x2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Single Room

  • Max. number of persons: x1
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: x2
  • Area: From 33
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with 1 Double Bed and Park View

  • Max. number of persons: x2
  • Area: From 56
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

IVO

Type of cuisine: International

The restaurant's calm atmosphere, ideal for business lunches or intimate dinners, invites you to retreat from the busy streets of Belgrade. Our chefs are looking forward to catering to all your cullinary needs.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IVO

Photo non contractuelle / Strictly non binding

Warm atmosphere, complimented by the colorful interior and vintage stained glass windows invite you to relax and enjoy various coffees and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more
Mercure Belgrade Excelsior Meeting Room

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

335 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

770 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.6/5

Anonymous Couples - 14/04/2019 AccorHotels certified review

Room was warm and stuffy, only way to cool it was to open the window which then allowed noise from the street in.

Dear Guest, Thank you for sharing your feedback with us. We appreciate information we receive from our guests as they allow us to improve. Our wish is to make all our guests feel privileged and that is what we will be aiming for during your next visit. Sincerely, Zafiris Lampadaridis General Manager
Customer review rating 4.6/5

Nich Solo - 11/04/2019 AccorHotels certified review

Very enjoyable. Thoroughly pleased with the room. The hotel restaurant was decent and the bar was well-stocked.

Dear Nich, Thank you so much for your feedback. I am glad you enjoyed our hotel and felt privileged during your stay with us. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excellent!

TripAdvisor rating 4.0/5

adamkru Solo travel - 09/04/2019 TripAdvisor review

Excellent room (I was upgraded to the apartment on my gold status) Beautiful view from the window on the 7th floor. Very tasty and well prepared breakfast... everything was perfect! :-) I highly recommend this hotel.

Dear adamkru, thank you so much for your wonderful review and the recommendation. I am glad you enjoyed every moment of your stay with us, especially your room and the breakfast. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Amazing view from 7th floor

TripAdvisor rating 4.0/5

F689FFclaudiag Solo travel - 09/04/2019 TripAdvisor review

My 1st time in Belgrade and it was super my stay in this hotel. I arrived at almost 12 PM and I could go to a supermarket a walking distance from the hotel. The view from my room was fantastic, a nice welcome in Belgrade.

Dear F689FFclaudiag, Thank you for your wonderful review. I am glad your first stay with us and in Belgrade was a success. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Excellent service

Customer review rating 4.6/5

J Couples - 01/04/2019 AccorHotels certified review

Service was great, very friendly and help staff. However, there's a few issues with the room we stayed - room 109. The toilet was not stable - you really need to use it to know the problem, i.e. to sit on it and stand up - it needed to be fixed asap. The safety deposit box was not working. And we'd need a bigger desk in the room.

Dear J, Thank you for your review. I am glad you enjoyed your stay and liked the friendliness of our staff. Thank you also for directing our attention towards the bathroom of the room you were staying in. We were able to quickly fix the issue because of your feedback. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager
Customer review rating 4.6/5

Armin Solo - 26/03/2019 AccorHotels certified review

It was a very friendly welcome and the check-in was done within minutes + I was also informed about the breakfast +where it will be taken. The whole stay was perfect with a nice spacious room

Dear Armin, Thank you so much for your feedback and review. I am glad you enjoyed your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Awesome :)

Customer review rating 4.6/5

Guven C. Friends - 21/03/2019 AccorHotels certified review

First special thanks to Miona for arranging the airport pick up and sending a map for transportation. Great assistance! Then special thanks to Jelena for very warm welcoming check in. She has recommended nice places and we really enjoyed. Super Heartist :) I wish a good luck to all the team and cant wait for my next trip to Belgrade.

Dear Guven C., Thank you so much for the wonderful review. I am more than glad that you enjoyed your stay with us and that our team made you feel privileged. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Old hotel, poor finishes, not very pleasant

Customer review rating 4.6/5

Virginie S. Business - 18/03/2019 AccorHotels certified review

Was a disappointing stay. Old facilities and not in good condition. Poor lighting in room. Bad sewage smell in bathroom. Service was inconsistent and sometimes poor too.

Dear Virginie S., Thank you for sharing your feedback. The information we receive from our guests is very valuable to us as it helps us improve our services. We would have loved to hear your concerns while you were in the hotel still, so we could have acted upon your feedback, assigned you another room or contributed to the positive experience of your stay otherwise. Rest assured that we will nevertheless translate your feedback into actions, as we aim to improve our services in order to make all our guests happy. We are sure that your next stay will be enjoyable. Best Regards, Zafiris Lampadaridis General Manager

Excellent

Customer review rating 4.6/5

Yan Families - 12/03/2019 AccorHotels certified review

Very good location, easy to get anywhere by public transport. Very kind reception. Bigger room and bathroom. No shower gel provided, the shampoo would make hair a bit dry after shower.

Dear Yan, Thank you for your review. I am glad you enjoyed our central location and the kindness of our team. Thank you for focusing our attention on the bathroom experience. We are looking forward to exceed your expectations on your next visit. Sincerely, Zafiris Lampadaridis General Manager

Great!

Customer review rating 4.6/5

H. Business - 22/02/2019 AccorHotels certified review

Great location. Great service and good value

Dear H., Thank you so much for your wonderful feedback. I am very happy to read you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

very satisfying stay in your hotel

Customer review rating 4.6/5

Herman Business - 21/02/2019 AccorHotels certified review

I was there for business and felt very welcome and well attended to at all levels

Dear herman, Thank you so much for your positive review. I am glad you enjoyed your stay with us and would recommend our hotel. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Great hotel in a perfect location.

Customer review rating 4.6/5

Jim S. Couples - 21/02/2019 AccorHotels certified review

Overall, we enjoyed our stay at the hotel. The staff was very kind and helpful. Unfortunately, we had an issue with the shower. The drain was backing up and we ended up with a lot of water on the bathroom floor. The shower base did not seem very stable and probably needs an upgrade.

Dear Jim S, Thank you so much for your review. I am glad you enjoyed your stay with us. Thank you also for pointing out the problems you had with your bathroom. I am very sorry we were not able to solve it right away and hope it has not diminished the joy of your stay too much. We have been able to solve the issue in the meantime, so thank you again for pointing it out. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

A weekend in Belgrade

Customer review rating 4.6/5

Martin Solo - 19/02/2019 AccorHotels certified review

Very warm and friendly welcome! Early check-in was no problem, helpfull and very friendly staff, beautiful room, modern, nice and quiet! Comfortable bed, good breakfast (please change the quality of orange juice, then it would be perfect)! Capucino was great! Free baggage storage! Thanks for a wonderful stay!

Dear Martin, Thank you so much for your great feedback. It is always a pleasure to read that our guests had a wonderful time with us and leave happy. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Very welcoming atmosphere, great room and pleasant Platinum member surprise

Customer review rating 4.6/5

Tom Solo - 19/02/2019 AccorHotels certified review

Very welcoming atmosphere, great room and pleasant Platinum member surprise

Dear Tom, Thank you so much for your very positive feedback. We are glad you enjoyed your stay with us and it makes us especially proud that we managed to make you feel privileged. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

an example

Customer review rating 4.6/5

Theo Business - 08/02/2019 AccorHotels certified review

Accord France: have a look here and see what is peosible

Dear Theo, Thank you so much for your wonderful feedback. I am glad you enjoyed your time with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excelsior Belgrade

Customer review rating 4.6/5

Mjm Solo - 04/01/2019 AccorHotels certified review

Another pleasant stay at Excelsior Belgrade. Great location, comfortable and clean room, helpful, pleasant and beautiful personnel are making Excelsior my preferred Belgrade hotel.

Dear MJM, Thank you so much for your positive feedback. I am always happy to hear when our guests have a great stay with us. Hopefully your next visit is not too far away. Sincerely, Zafiris Lampadaridis General Manager

great

Customer review rating 4.6/5

Cr Families - 02/01/2019 AccorHotels certified review

Nice clean hotel in a great location in Belgrade

Dear CR, Thank you so much for your feedback. I am happy you enjoyed your stay with us and hope you will visit us again soon. Sincerely, Zafiris Lampadaridis General Manager

perfect

Customer review rating 4.6/5

Borko Families - 27/12/2018 AccorHotels certified review

Great room, beautiful view on the city. Great service.

Dear Borko, Thank you so much for your wonderful feedback. We are happy you enjoyed your stay with us and hope you will visit us again soon. Sincerely, Zafiris Lampadaridis General Manager

Cozy Stay and Wonderful Holiday

Customer review rating 4.6/5

Lucient Solo - 25/12/2018 AccorHotels certified review

- Beautiful Lobby - Nice Staff - Conformable Bed - Amazing BF - Great Room

Dear Lucient, Thank you so much for your wonderful review. It fills us with great pleasure to know that we made your stay a great experience. Hopefully you will visit us again soon. Sincerely, Zafiris Lampadaridis General Manager

Mr.

Customer review rating 4.6/5

Goran J. Friends - 18/12/2018 AccorHotels certified review

Great service and very pleasant staff

Dear Goran J., Thank you so much for your review. I am happy you enjoyed your stay with us and hope you will visit us again soon. Sincerely, Zafiris Lampadaridis General Manager
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