Mercure Belgrade Excelsior 4 stars

TripAdvisor rating 4.5/5 816 reviews
Mercure Belgrade Excelsior
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000
belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Contact email

Check-in from 14h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :   A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS :44.809764, 20.465626

Our accommodations

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Deluxe rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 22
  • Views: Courtyard side, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 21
  • Views: Courtyard side, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Single Room

  • Max. number of persons: 1
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 33
  • Views: Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 Double Bed and Park View

  • Max. number of persons: 2
  • Area: From 56
  • Views: Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IVO

Type of cuisine: International

The restaurant's calm atmosphere, ideal for business lunches or intimate dinners, invites you to retreat from the busy streets of Belgrade. Our chefs are looking forward to catering to all your cullinary needs.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IVO

Photo non contractuelle / Strictly non binding

Warm atmosphere, complimented by the colorful interior and vintage stained glass windows invite you to relax and enjoy various coffees and refreshments.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

545 reviews

tripadvisor

TripAdvisor Rating 4.5/5

816 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

veryhotel hotel to sightseeing Belgrard during a business trip

TripAdvisor rating 4.5/5

SimoDam Business - 12/11/2019 TripAdvisor review

very good staying during a long business trip in Serbia. frieldly, cordial, helpful staff at the reception. confortable room. near the city center so you can enjoy it and have a good dinner of traditional food

Excellent stay at the Belgrade Mercure Excelsior!

TripAdvisor rating 4.5/5

Footprints290378 Friends getaway - 11/11/2019 TripAdvisor review

Very helpful and friendly staff. Easy check-in / out. Great location and very good value. Easy walking distance to city centre and attractions. Pleasant bar area. Room clean and well appointed but somewhat cramped. Breakfast decent.

example for the rest

TripAdvisor rating 4.5/5

Theo A Business - 06/11/2019 TripAdvisor review

please all Mercure hotels in france, go and visit Mercure Belgrade just to see how it should be done. Working Internet also in the evening. (not only working Wifi) Fabulous breakfast, beautiful rooms.

verygood

Customer review rating 4.6/5

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels

the service people are very kind and nice.give.me many help.

Dear Kai W., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafeirios Lampadaridis General Manager

Nice, relaxing atmosphere

Customer review rating 4.6/5

Marta Couples - 29/10/2019 Confirmed reviews AccorHotels

It was fantastic stay at the hotel. Everything organise in a single detail.

Great room, great view

TripAdvisor rating 4.5/5

lmurray866 Business - 28/10/2019 TripAdvisor review

Lovely room- I was lucky enough to get an upgrade which was amazing! The staff were both polite and helpful at check-in and departure. The hotel as centrally located which made it easy to get around the city.

Dear lmurray866, Thank you very much for your great review. It was our great pleasure to make your stay in Belgrade even more enjoyable and comfortable. I will make sure to spread your feedback among my team, and I am sure they will be thrilled. Looking forward to welcome you soon in our hotel. Kind regards, Zafeirios Lampadaridis, General Manager

Noise

Customer review rating 4.6/5

Meir A. Couples - 26/10/2019 Confirmed reviews AccorHotels

Evrything is ok beside heavy noise from street

Dear Meir A., Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zafeirios Lampadaridis General Manager

Mr

Customer review rating 4.6/5

Said M. M. Business - 21/10/2019 Confirmed reviews AccorHotels

Was nice

Mercure Excelsior, the place to stay in Belgrade

Customer review rating 4.6/5

Bernard Business - 15/10/2019 Confirmed reviews AccorHotels

Extremely professional and warm welcome, desk team is som great, making you feel at home with a high standard. Room are very comfortable, clean and well equiped. Breakfast impressive and so good, making you start your day with an enjoyable mood :) The breakfast team offers an exceptionnally high level and personnalized service. GREAT people! Thanks! CONGRATS for this perfect atmosphere and THANK YOU! Look forward to my next stay!

Dear Bernard, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafeirios Lampadaridis General Manager

Nice hotel in Belgrade

Customer review rating 4.6/5

Ray M. Business - 15/10/2019 Confirmed reviews AccorHotels

Nice pleasant hotel in Belgrade not too far away from the centre.

Dear ray m We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. We are really thankful for your loyalty to the brand and us and we feel terrible we didn't had the chance to upgrade your room this time. It brings us great pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of your travels. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant. Looking forward to see you again Sincerely,

Great location, great staff.

Customer review rating 4.6/5

Tanya Solo - 11/10/2019 Confirmed reviews AccorHotels

Everybody was very professional and helpful. The hotel is very clean. The whole stay there was wonderful.

Dear Tanya, Thank you so much for your wonderful review. I am very glad you enjoyed your stay with us. Our helpful and professional team is already looking forward to welcome you again. Sincerely, Zafiris Lampadaridis General Manager

ok

Customer review rating 4.6/5

Na Business - 11/10/2019 Confirmed reviews AccorHotels

fine

Dear na, thank you for your feedback. I am glad you enjoyed your stay with us once again and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

comfortable and convenient

Customer review rating 4.6/5

Eddie S. Families - 06/10/2019 Confirmed reviews AccorHotels

I am from Hong Kong and, together with my wife, traveled to Belgrade in early October 2019. Mercure Belgrade Excelsior has a very convenient location. It is within walking distance to Republic Square and the pedestrian street nearby, as well as the castle. There are also a number of tram stops in the vicinity, enabling you to travel around the city conveniently. The hotel is old but cozy, offering a very comfortable atmosphere for the guests. We are pleased to recommend the hotel to fellow travelers.

Dear Eddie S., thank you so much for your positive review. I am glad to read you enjoyed your stay and made the best out of our convenient central location. We are looking forward to welcome you back. Sincerely, Zafiris Lampadaridis General Manager

Convenient Location

TripAdvisor rating 4.5/5

eddiesiu01 Couples - 06/10/2019 TripAdvisor review

I am from Hong Kong. Together with my wife, I traveled to Belgrade in late Septemeber. Mercure Belgrade Excelsior has a very convenient location. You can easily walk to Republic Square and the pedestrian street next to it. Further down it is the Belgrade Castle. In the vicinity of the hotel, there are also many tram and bus stops from where you can travel to other parts of the city conveniently. Although the hotel building appears to be old, the facilities are nice and clean. Hotel staff are very friendly and helpful. We are very satisfied with the hotel and would like to recommend it to fellow travelers..

Dear eddiesiu01, Thank you very much for your wonderful and informative review.I am glad that you have enjoyed our central location, nice facilities and our helpful staff. Your feedback will be shared among the team and I am sure they will be thrilled.It was our great pleasure to have had a part in your memorble stay and already waiting to welcome you back soon! Warm regards regards, Zafiris Lampadaridis General Manager.

Satisfactory stay in a well located hotel

Customer review rating 4.6/5

Antonio Solo - 01/10/2019 Confirmed reviews AccorHotels

Really nice room

Dear Antonio, thank you for your positive review. I am glad you enjoyed your stay and liked our location and your room. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excellent

Customer review rating 4.6/5

Anonymous Families - 01/10/2019 Confirmed reviews AccorHotels

It was excellent accomadation and very helpful friendly service. We were made to feel most welcome and would certainly recommend it to others and return again. This is our fifth visit to this hotel and we were always made to feel most welcome. We stayed in 2014 15 16 18 previously. I would say this years experience was a big improvement on last years

Dear Guest, thank you so much for your wonderful review. I am glad that you enjoyed your stay with us and that after so many visits you still notice improvements in service. This means a lot to us. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Awesome!!!

TripAdvisor rating 4.5/5

Renato G Couples - 28/09/2019 TripAdvisor review

Very good hotel in city center, steps from parliament square and other interesting points of the city. We were upgraded for a wonderful suite with great view over the city. Staff very nice and helpful! Very recommended hotel.

Dear Renato G, thank you for your kind review and for recommending our hotel. We are already looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

A friendly hotel in central Belgrade

Customer review rating 4.6/5

Gt F. L. Business - 25/09/2019 Confirmed reviews AccorHotels

A pleasant hotel with friendly and helpful staff. Ideal.

Dear GT from L., thank you for your feedback! I am glad you enjoyed your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mr Christopher H.

Customer review rating 4.6/5

Chris H. Couples - 25/09/2019 Confirmed reviews AccorHotels

In general the experience was good. However at breakfast on the mornings of September 19th and 20th there were no menu cards on the tables whereupon you could order a hot breakfast option. Why was this please?

Dear Chris H, thank you so much for your feedback. I am glad you enjoyed your stay with us and wish to thank you for pointing out areas of improvement during breakfast. Rest assured that I will investigate further and that upon your next visit you will notice improvements. Sincerely, Zafiris Lampadaridis General Manager

Good place to stay for a couple of days

Customer review rating 4.6/5

Brendan C. Friends - 22/09/2019 Confirmed reviews AccorHotels

Overall very good. As an Accor member we were given a nice upgrade which gave us plenty of extra room. Good staff group who tried very hard to make our stay even better. Only issue was that the dinner in the hotel was not as we expected quality wise- satanic just said it might be better next day!

Dear Brendan C., than you so much for your review. I am glad you enjoyed your stay with us and happy my team contributed to the pleasant stay. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in belgrade