Mercure Belgrade Excelsior 4 stars

TripAdvisor rating 4.0/5 792 reviews
Mercure Belgrade Excelsior
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Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000
belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Contact email

Check-in from 14h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :   A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS :44.809764, 20.465626

Our accommodations

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Deluxe rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Standard Room with 1 Double Bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Room with 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 21
  • Views: Courtyard side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Single Room

  • Max. number of persons: ‌1
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 Double Bed and Park View

  • Max. number of persons: ‌2
  • Area: From 56
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

IVO

Type of cuisine: International

The restaurant's calm atmosphere, ideal for business lunches or intimate dinners, invites you to retreat from the busy streets of Belgrade. Our chefs are looking forward to catering to all your cullinary needs.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IVO

Photo non contractuelle / Strictly non binding

Warm atmosphere, complimented by the colorful interior and vintage stained glass windows invite you to relax and enjoy various coffees and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

446 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

792 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice, totally value for money!

Customer review rating 4.6/5

Stephen Friends - 16/07/2019 AccorHotels certified review

Nice room, nice view and nice service from the hotel!

Dear Stephen, Thank you for your feedback. I am glad you enjoyed your stay with us and felt unique. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Perfect stay

Customer review rating 4.6/5

Grzegorz Families - 15/07/2019 AccorHotels certified review

It was our second stay at this hotel. Everything was excellent. The room we received due to Patinum card was ideal - thank you very much Miss Miona Milošević. Very elegant interior, pretty practical bathroom, it was especially emphasized by my wife and comfortable beds. Very responsive bartender in the bar, breakfast with local Balcan touch was so tasty. Hotel offers also own parking which is convenient for car travelers. Thank you once again.

Dear Grzegorz, Thank you for your loyalty and your wonderful feedback. I am glad you enjoyed your stay with us, the comfortable room and the tasty breakfast. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

I stay at this hotel very often. The restaurant staff remembers me and they upgraded my room- great service!

Customer review rating 4.6/5

Beth Business - 15/07/2019 AccorHotels certified review

Great customer service.

Dear Beth, Thank you for your feedback. I am glad you enjoyed your time with us and our dedication to great service. We are looking forward to you visiting us again soon. Sincerely, Zafiris Lampadaridis General Manager

Highly recommend this delightful accommodation

Customer review rating 4.6/5

Ann B. Couples - 13/07/2019 AccorHotels certified review

Helpful check in staff, secure parking available at 15 euros per day. Delightfully decorated hotel room with comfortable bed. Bathroom was well equipped although lacked tissues. Also showering a bit awkward in the bathtub. Excellent wifi. Did not eat in hotel so cannot comment on that. Glasses and mugs never cleaned or replaced during out three day stay.

Great location and helpful staff

Customer review rating 4.6/5

Shane C. Couples - 13/07/2019 AccorHotels certified review

A great experience with a team of staff members willing to be of great assistance?

Dear Shane C, Thank you for your feedback. I am glad you felt privileged during your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Perfection!

Customer review rating 4.6/5

Naida Business - 02/07/2019 AccorHotels certified review

It was amazing. Stuff at the reception is so kind, person who was my contact when I reserved rooms was very helpful and kind. I am really suprised with hotel, its clean but most of all, stuff is polite and kind.

Dear Naida, Thank you so much for your kind feedback. I am glad you felt amazing during your time with us and that we managed to surprise you. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excellent hotel with friendly staff

Customer review rating 4.6/5

James Solo - 02/07/2019 AccorHotels certified review

Room was very comfortable and clean, I was made to feel very welcome by the friendly staff. Really enjoyed my stay and would highly recommend this hotel.

Dear James, Thank you for your kind feedback. I am really glad you enjoyed your stay with us and felt comfortable. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Quite nice and enjoyable

Customer review rating 4.6/5

Anonymous Solo - 01/07/2019 AccorHotels certified review

The most important: Impeccably clean rooms and polite and helpful staff; also, a nice bed, a great choice of TV channels, and, of course, the new doors.

Dear Guest, Thank you for your feedback. I am glad you enjoyed your recent stay with us, the clean rooms and, of course, our new room doors. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Exceptional hotel with fantastic staff.

Customer review rating 4.6/5

Dr C. M. Couples - 29/06/2019 AccorHotels certified review

We stayed 9 nights so had plenty of time to experience the Excelsior. It is a real gem in the Accor Empire!

Dear Dr Chris M., thank you so much for such a lovely feedback. I am happy you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Belgrade visit

Customer review rating 4.6/5

Cristian T. Business - 24/06/2019 AccorHotels certified review

Nice hotel and very friendly and supportive staff, clean room, comfortable bed, good restaurant, good breakfast, parking available. The hotel is 5-10 minutes away by walk of the main pedestrian street and other attractions.

Customer review rating 4.6/5

Chitown M. Couples - 17/06/2019 AccorHotels certified review

Nice hotel however the air conditioning did not work in the room. Contacted the front desk a couple of times but they could not fix it. No compensation. The room temperature was 27.5 C and made sleeping difficult.

Dear Chitown m., thank you so much for your feedback. I am glad you liked our hotel and wish to thank you for bringing up the issue you had with the air condition. We are grateful when receiving insight from our guests as it helps us improve. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to your next visit and the opportunity to better serve you in the near future. Sincerely, Zafiris Lampadaridis General Manager

Not usual experience

Customer review rating 4.6/5

K. Families - 14/06/2019 AccorHotels certified review

when there is a problem in the room. Hotel or staff on shift was not ready or equipped to propose a satisfactory alternative. Sadly it happened on our last night of stay. Discussed the issue on the next morning with the front desk and case was shared with the manager in shift. Hope this hotel is prepared for future situations as such.

Dear K., Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to your next visit and the opportunity to better serve you in the near future. Sincerely, Zafiris Lampadaridis General Manager

Fine

Customer review rating 4.6/5

Anonymous Couples - 14/06/2019 AccorHotels certified review

Location rooms and staff were okey but the hotel was too crowded breakfasta were really a mess

Dear Guest, Thank you so much for your feedback. We are glad you enjoyed your stay with us. We are always grateful when our guests let us know what can be improved. Looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Central location, individual style

Customer review rating 4.6/5

Steven W. Business - 14/06/2019 AccorHotels certified review

Comfortable and pleasant - free upgraded room and a free drink (though I did not have time to take advantage of the drink). The downside of the hotel is the single small elevator struggling to keep up with the large number of tourists. But I turned it to a virtue and walked up and down to my 7th floor room. Friendly , helpful staff Not the best breakfast in the world but the scrambled egg was good. It could do with fresh fruit salad

Dear Steven W., Thank you so much for your review. I am glad you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Big room and hotel is a great location in the city

Customer review rating 4.6/5

Bryan W. Couples - 13/06/2019 AccorHotels certified review

Very efficient front desk staff for all our questions

Dear Bryan w., Thank you so much for your feedback. I am glad you enjoyed your stay with us, the big room and efficient team. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

nice and great staff

Customer review rating 4.6/5

Jpmdc Solo - 12/06/2019 AccorHotels certified review

nice and well located hotel very nice and helpful staff

Dear jpmdc, Thank you do much for your feedback. I am glad you enjoyed your stay with us, our central location and our nice and helpful staff. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mercure Belgrade Excelsior : the perfect hotel !

TripAdvisor rating 4.0/5

ROBERT D Couples - 08/06/2019 TripAdvisor review

With my wife we stayed three happy days in Belgrade. Mercure Belgrade Hotel is well located to discover the capital of Serbia. It offers all the services and it is my pleasure to draw the attention of the reader of this message to the great quality of the team and his kindness. The bar, the restaurant, the room are well decorated. Breakfast is ok. We are very satisfied !!!

Dear ROBERT D, thank you so much for your wonderful review. We are very happy you enjoyed your stay with us and are already looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

Excellent room, value and freindly staff. Breakfast could be better.

Customer review rating 4.6/5

Mike Couples - 05/06/2019 AccorHotels certified review

The room was fantastic, I appreciated our platinum status being recognised as well as the fruit that was left for us. During the stay the staff were always very friendly and helpful. The breakfast could have been better - we tried the salad leaves but they tasted like paper. The omlette and eggs benedict came with bacon in the menu but when it came it only had the tiniest portion.

Dear Mike, thank you for your feedback regarding your recent stay with us. I am glad you enjoyed your time in our hotel and would like to also thank you for the feedback regarding breakfast. Guest insight helps us become better. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

nice, relaxing stay

Customer review rating 4.6/5

Jeantine H. Couples - 01/06/2019 AccorHotels certified review

The room was nicely redecorated and the downstairs area is rather funky as it's an old building renovated to keep its character. Big beds and light room!

Dear Jeantine H., thank you for your wonderful review. I am glad you enjoyed your stay with us and we are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Best Mercure experience.

Customer review rating 4.6/5

R. T. Solo - 30/05/2019 AccorHotels certified review

I have stayed in other Mercure/Accor hotels around the world and this has got to be one of my best experiences yet. I stayed 2 nights - 1 night on my gold card and the other on my silver. Staff were simply great. Thanks for the wonderful Serbian hospitality.

Dear R. T., thank you so much for your wonderful feedback. We are glad you enjoyed your time with us and are looking forward to your next visit! Sincerely, Zafiris Lampadaridis General Manager
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