Hotel - Mercure Belgrade Excelsior
Mercure Hotel Mercure Hotel

Mercure Belgrade Excelsior

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4.0/5 684 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NIKOLA TESLA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 73 rooms
  • 73 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 90 reviews

Our guest reviews for Mercure Belgrade Excelsior

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 684 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 14/04/2018
« Friendly staff, comfortable rooms »

Staff friendly and rooms comfortable. Reception was being refurbished at the time so that caused some disruption, but otherwise okay. Ate in the restaurant, service very good and food good, however decor and atmosphere of the restaurant itself could be improved, especially lighting.

AccorHotels certified review
Mourad I. Business - 03/04/2018
« Good hotel in good position »

Good hotel in good position

AccorHotels certified review
The H. I. V. E. A. T. L. I. V. N. T. R. A. V. C. A. T. S. A. V. E. E. T. H. R. S. I. V. C. A. W. C. B. A. A. -. I. Business - 24/03/2018

very Good hotel and very good staff

AccorHotels certified review
Guillermo L. Solo - 16/03/2018
« Trip of a lifetime »

The hospitality was astounding, simply remarkable. I enjoyed the welcoming group of girls and guys at the desk: Miona, Slavinca, Jelena, and Marko. Nikola at the lounge was astounding and very informative. The housekeepers were superb and attentive. Everyone was friendly, courteous, and always looking to serve. I truly appreciate everyone's part in making my stay a memorable one. I will visit Belgrade again in the near future and this will be my go to hotel. The bar for all Mecure hotels has been set up high to compete with the level of hospitality Excelsior has presented to me. Will highly recommended to all my friends. Thank you, Guillermo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guillermo, Thank you for your review. It is always a pleasure to receive positive feedback. Yours really made us feel wonderful. I will share your comments with our team, because I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Djf Business - 15/03/2018
« Very good hotel »

Friendly staff, comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Djf, Thank you for your feedback regarding your recent stay at our hotel. We are glad that everything was to your satisfaction and hope to welcome you back soon. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Anonymous Couples - 13/03/2018

Everything was good, clean, good smell and atmosphere. But very old doors with keys, door in bathroom didn't close.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback regarding your stay at the Mercure Belgrade Excelsior. We are happy that you liked the atmosphere in our hotel and hope that during your next visit you will find improvements in the facilities as well. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
R. A. Business - 27/02/2018
« Basic facilities but well located »

Definitely the location is good but the facilities are pretty basic - maybe a shade less to the Mercure category However the lady at the reception and also at breakfast was charming and helpful- full marks Only butter experience was that I found the 2 guys at the bar not so receptive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajiv Agarwal, Thank you for your feedback regarding your stay at the Mercure Belgrade Excelsior. We are pleased to read that you liked our location and service at the reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your insight and we hope that you will visit us again soon. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Leo Couples - 27/02/2018
« Very good hotel- above Average Mercure standards »

Hotel is placed on central city location near the parliament building. Although they do not have their own garage, hotel is offering discounted use of the public garage across the street. Hotel itself is building built in the beginning of the 20th century. Room has high ceiling and big high windows. Very nicely furnished. Interior is very pleasant. For the breakfast they offer standard Mercure choice in very nice restaurant. Stuff is very professional and attentive. All in all experience is above average Mercure standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leo, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to know that we have made our guests' stay wonderful and even surpassed their expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Moshe Business - 20/02/2018
« Excellent experience. »

Very warm welcome by Jelena at the reception. Very helpful with advice we needed. The room was beautiful. Great breakfast and extremely kind and helpful staff..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moshe, Thank you for the great feedback regarding your stay in our hotel. We are very happy that we were able to welcome you in the Accor-spirit and hope that you will visit us soon again. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Ikoiko Business - 12/02/2018
« Rather small hotel in convinient location »

Good staff In the evening restaurant staff were not very friendly at one day

Our hotel has responded to the review
Our hotel has responded to the review

Dear IkoIKo, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. Your feedback is very valuable to us and I would like to apologize to you for not delivering the excellent service you are accustomed to. We have already taken action as we strive to continuously improve the quality of our services and hope that your next visit will be much more pleasant. Sincerely, Zafiris Lampadaridis General Manager

TripAdvisor review
Y3661FJigork Business - 12/02/2018
« Rather small hotel in good location »

Friendly staff at the reception The breakfast is normal but not excellent The lift is very small Location is in city center and in walking distnace from many attractions Rooms are not bigRoom keys are not elctronic so it is not very convinient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y3661FJigork, Thank you for your review. We are glad you liked our location and enjoyed your stay in Belgrade. I have forwarded your compliments to the reception staff and we have already improved several things on the breakfast buffet, so I hope you will enjoy your next visit even more. Kind regards, Zafiris Lampadaridis General Manager

AccorHotels certified review
Anonymous Couples - 10/02/2018
« Easy and relaxing »

Really easy to check in and room was comfortable and what we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the feedback regarding our stay at the Mercure Belgrade Excelsior. We are happy to read that you felt comfortable and relaxed in our hotel and hope that we will welcome you back soon. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Nice location but on busy street »

Biggest negatives are the busy street and the doors in the room to the hallway and connecting rooms are paper thin! You can hear people breathing in the next room! Absolute no-go! The doors must be replaced to offer privacy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your feedback regarding the stay in our hotel. We value the insight we receive from our guests very much as it gives us opportunity to improve. We are very sorry and want to apologize for not fully meeting your expectations when it comes to accommodation. Nevertheless, we hope that in future we will have the chance to welcome you again. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Pawel Business - 08/02/2018

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawel, Thank you for the great review. We are happy you had a pleasant stay and hope to welcome you back soon! Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Marko Business - 02/02/2018
« Perfect »

This was one of the best mercure hotels i have stayed in. Stuff profesional, rooms perfectly clean, restoran food and stuff perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marko, Thank you so much for the review of your recent stay in Mercure Belgrade Excelsior. It is a pleasure to read that you had a wonderful stay and we hope to welcome you back soon. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Iopo Business - 24/01/2018
« Really good placeto stay in Beograd. »

The hotel assures really good service and the staying is pleasant. Very helpful and friendly staff, teasty good cuisine, super clean rooms. Small (very!) minuses are: parking in a 5 minutes distance, few steps to the elevator (obstacle for handicappeds), Lenin's books as decoration of restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerzy O., Thank you so much for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General Manager

TripAdvisor review
francescopX6935QN Business - 22/01/2018
« brilliant location »

if you want to visit Belgrado, if you want an excellent accomodation, be sure: choose Mercure Belgrade Excelsior. The staff is really competent and polite, good english spoken. Morning breakfast, lunch and dinner rich and satisfying,

Our hotel has responded to the review
Our hotel has responded to the review

Dear francescopX6935QN, Thank you for the wonderful review. We are looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

AccorHotels certified review
Tomasz Couples - 21/01/2018
« Perfect location for a Belgrade visit »

Second stay at this hotel. Very good location. Everything one needs to spend a few nights exploring Belgrade and meeting friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz Rudka, Thank you for your review. We are very happy to learn that you had another great stay with us and we are looking forward to your next visit to continue this tradition. Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Vitor C. Solo - 08/01/2018
« Got everything i paid for »

The room was very nice, clean and tied. The check in was just an amazing experience, regretfully I can't remember the name of your receptionist but she was just out of this world, she spoke perfect English, she was efficient, professional and cordial. First impression in this case is a lasting one, "I will be back!"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor Conceicao, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to your next visit! Sincerely, Zafiris Lampadaridis General Manager

AccorHotels certified review
Jj Solo - 28/12/2017

Excellent service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan Jarmeus, Thank you for your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Zafiris Lampadaridis General manager

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