Mercure Belgrade Excelsior 4 stars

TripAdvisor rating 4.5/5 809 reviews
Mercure Belgrade Excelsior
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Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000
belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Contact email

Check-in from 14h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :   A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS :44.809764, 20.465626

Our accommodations

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Deluxe rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 22
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 21
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Single Room

  • Max. number of persons: 1
  • Area: From 19
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 33
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 Double Bed and Park View

  • Max. number of persons: 2
  • Area: From 56
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IVO

Type of cuisine: International

The restaurant's calm atmosphere, ideal for business lunches or intimate dinners, invites you to retreat from the busy streets of Belgrade. Our chefs are looking forward to catering to all your cullinary needs.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IVO

Photo non contractuelle / Strictly non binding

Warm atmosphere, complimented by the colorful interior and vintage stained glass windows invite you to relax and enjoy various coffees and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

521 reviews

tripadvisor

TripAdvisor Rating 4.5/5

809 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

comfortable and convenient

Customer review rating 4.6/5

Eddie S. Families - 06/10/2019 AccorHotels review

I am from Hong Kong and, together with my wife, traveled to Belgrade in early October 2019. Mercure Belgrade Excelsior has a very convenient location. It is within walking distance to Republic Square and the pedestrian street nearby, as well as the castle. There are also a number of tram stops in the vicinity, enabling you to travel around the city conveniently. The hotel is old but cozy, offering a very comfortable atmosphere for the guests. We are pleased to recommend the hotel to fellow travelers.

Dear Eddie S., thank you so much for your positive review. I am glad to read you enjoyed your stay and made the best out of our convenient central location. We are looking forward to welcome you back. Sincerely, Zafiris Lampadaridis General Manager

Convenient Location

TripAdvisor rating 4.5/5

eddiesiu01 Couples - 06/10/2019 TripAdvisor review

I am from Hong Kong. Together with my wife, I traveled to Belgrade in late Septemeber. Mercure Belgrade Excelsior has a very convenient location. You can easily walk to Republic Square and the pedestrian street next to it. Further down it is the Belgrade Castle. In the vicinity of the hotel, there are also many tram and bus stops from where you can travel to other parts of the city conveniently. Although the hotel building appears to be old, the facilities are nice and clean. Hotel staff are very friendly and helpful. We are very satisfied with the hotel and would like to recommend it to fellow travelers..

Satisfactory stay in a well located hotel

Customer review rating 4.6/5

Antonio Solo - 01/10/2019 AccorHotels review

Really nice room

Dear Antonio, thank you for your positive review. I am glad you enjoyed your stay and liked our location and your room. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excellent

Customer review rating 4.6/5

Anonymous Families - 01/10/2019 AccorHotels review

It was excellent accomadation and very helpful friendly service. We were made to feel most welcome and would certainly recommend it to others and return again. This is our fifth visit to this hotel and we were always made to feel most welcome. We stayed in 2014 15 16 18 previously. I would say this years experience was a big improvement on last years

Dear Guest, thank you so much for your wonderful review. I am glad that you enjoyed your stay with us and that after so many visits you still notice improvements in service. This means a lot to us. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Awesome!!!

TripAdvisor rating 4.5/5

Renato G Couples - 28/09/2019 TripAdvisor review

Very good hotel in city center, steps from parliament square and other interesting points of the city. We were upgraded for a wonderful suite with great view over the city. Staff very nice and helpful! Very recommended hotel.

Dear Renato G, thank you for your kind review and for recommending our hotel. We are already looking forward to your next visit. Kind regards, Zafiris Lampadaridis General Manager

A friendly hotel in central Belgrade

Customer review rating 4.6/5

Gt F. L. Business - 25/09/2019 AccorHotels review

A pleasant hotel with friendly and helpful staff. Ideal.

Dear GT from L., thank you for your feedback! I am glad you enjoyed your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Mr Christopher H.

Customer review rating 4.6/5

Chris H. Couples - 25/09/2019 AccorHotels review

In general the experience was good. However at breakfast on the mornings of September 19th and 20th there were no menu cards on the tables whereupon you could order a hot breakfast option. Why was this please?

Dear Chris H, thank you so much for your feedback. I am glad you enjoyed your stay with us and wish to thank you for pointing out areas of improvement during breakfast. Rest assured that I will investigate further and that upon your next visit you will notice improvements. Sincerely, Zafiris Lampadaridis General Manager

Good place to stay for a couple of days

Customer review rating 4.6/5

Brendan C. Friends - 22/09/2019 AccorHotels review

Overall very good. As an Accor member we were given a nice upgrade which gave us plenty of extra room. Good staff group who tried very hard to make our stay even better. Only issue was that the dinner in the hotel was not as we expected quality wise- satanic just said it might be better next day!

Dear Brendan C., than you so much for your review. I am glad you enjoyed your stay with us and happy my team contributed to the pleasant stay. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Extremely helpful staff

TripAdvisor rating 4.5/5

Andrew_Tambovski Business - 16/09/2019 TripAdvisor review

The staff could not have been more helpful or friendly, despite my asking numerous questions and for support with local travel. The breakfast and dinner was of a high quality, and again served by friendly staff. I also received a hand-written welcome as a member of the Accor loyalty programme.

Dear Andrew_Tambovski, thank you for such a positive feedback. We are always happy when our guests have a memorable stay with us and we are already looking forward to your next one. Kind regards, Zafiris Lampadaridis General Manager

nice hotel

Customer review rating 4.6/5

Marc Business - 02/09/2019 AccorHotels review

nice hotel, friendly staff, big and clean rooms, bathroom also clean no problem at all !! breakfast is ok, for check in and out very fast, correct and when you need information to visit you ask here and they will give you all you need .

Dear Marc, Thank you so much for your positive review. I am happy you enjoyed our hotel and glad that my team made your stay great. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Awesome

Customer review rating 4.6/5

Virginia F. Solo - 29/08/2019 AccorHotels review

Staff excellent. Comfortable rooms. Prime location for exploration. Breakfast was plenty. Highly recommended!!

Dear Virginia f, Thank you so much for your kind words. I am happy you enjoyed your stay with us. We are looking forward to your next stay. Sincerely, Zafiris Lampadaridis General Manager

Mrs Evgeniya G.

Customer review rating 4.6/5

Evgeniya Families - 28/08/2019 AccorHotels review

This is a lovely modern hotel in the historic building just in the heart of Belgrade. We liked absolutely everything and this is the best hotel among several Mercure hotels we stayed this year. Very welcoming personnel, very comfortable and convenient rooms, delicious food on a budget- we highly recommend this hotel!

Dear Evgeniya, Thank you so much for your wonderful review. I am happy you enjoyed every aspect of your stay with us and we are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Amazing city hotel in the heart of Belgrade

Customer review rating 4.6/5

Eldar Friends - 28/08/2019 AccorHotels review

We were delighted with our recent stay at Mercure Excelsior Belgrade. Helpful staff, clean rooms, comfortable beds, nice breakfast and very central location. Will definitely stay here again if in Belgrade.

Dear Eldar, Than you so much for your positive feedback. I am glad you enjoyed your stay with us and plan to return. We are looking forward to it. Sincerely, Zafiris Lampadaridis General Manager

Short stay in Belgrade Mercure Excelsior Hotel.

Customer review rating 4.6/5

Peter Families - 26/08/2019 AccorHotels review

Pleasant short stay in Belgrade Mercure Excelsior Hotel. Hotel is situated right in the city centre and is in a walking distance to basically most of the city attractions ,restauarants and shops.All forms of transport are also easily accessed. Staff are polite and helpful.Breakfast is good but could offer few more of local cusine specialities ( for instance Serbian yoghurt not just standard yoghurt ) to those already available. Hotel TV offers really good variety of programs in English and other languages. But overall hotel does not truly appear as 4 star hotel ( lots of features are old ,etc)

Dear Peter, Thank you so much for your feedback. I am glad you enjoyed your stay with us and liked our central location. Thank you for your insight on our breakfast offer. It will help us improve it in future. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Great location, wonderful staff

Customer review rating 4.6/5

Ernie H. Solo - 25/08/2019 AccorHotels review

One of the best locations in the city, with an attentive and friendly staff. The entire experience, from being welcomed at the front desk to chatting with the servers in the restaurant/bar was wonderful. Rooms are comfortable and spacious and everything you could possibly need is within a few blocks of the hotel.

Dear Ernie H, Thank you so much for your kind review. I am glad you enjoyed your stay with us and my team made you feel welcome. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Excellent stay in Mercure Belgrade Excelsior

Customer review rating 4.6/5

Costas Y. Couples - 23/08/2019 AccorHotels review

We stayed at Mercure Belgrade Excelsior from 13 August till 20 August with my wife and another couple and had a fantastic time. I can say without any reservation that it was the best vacation ever! Perfect hotel, excellent room service, very friendly and helpful reception staff, comfortable rooms, rich breakfast. A big thank you to Mr. Alexander and Mr. Nemonia for their willingness and valuable assistance in every way.

Dear COSTAS Y., Thank you so much for this wonderful review. I am happy that my team helped to make your stay with us and your vacation fantastic. I will make sure they and especially Nemanja and Aleksandar know how much you appreciated their efforts. It is always a huge pleasure to know our guests leave happy. And we are looking forward to your next fantastic visit. Sincerely, Zafiris Lampadaridis General Manager

EVERYTHING WAS PERFECT

Customer review rating 4.6/5

Adamos P. Friends - 23/08/2019 AccorHotels review

We stayed for a week and all was perfect. People are very friendly and helpful, breakfast very good, room comfortable and service very good. Especially Alexander in reception and Nemanian in breakfast and bar was more than helpful. Try to keep these two guys. Is asset for hotel

Dear Adamos P., Thank you so much for your wonderful review. I am happy to read you had a great stay with us and proud to know that my team has done everything to make you feel excellent while staying with us. Be sure I will let them know how much their effort is appreciated. We are already looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Friendly stuf, very clean, very good breakfast, very good located.

Customer review rating 4.6/5

Eugen D. Couples - 21/08/2019 AccorHotels review

The first room were we've been accommodated was very noisy because of poor quality of windows. I changed the room after the first night and it was good for the rest of our staying.

Dear Eugen D., Thank you so much for your feedback. I am glad you enjoyed your stay with us and happy that we were able to offer you a solution to the issue you encountered. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

A short vacation

Customer review rating 4.6/5

Pietro Families - 19/08/2019 AccorHotels review

The hotel is very good. Located just in the heart of the old town. My staying there was very satisfactory

Dear Pietro, Thank you so much for your positive feedback. I am glad you enjoyed your stay with us and liked the central location of our hotel. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager

Great location. Excellent staff. Very comfortable.

Customer review rating 4.6/5

Christian C. Couples - 10/08/2019 AccorHotels review

Charming and helpful front desk staff. Breakfast room staff very hard-working. Great location. Good value.

Dear Christian C., Thank you for your positive feedback and your kind words. I am glad you enjoyed your stay with us and recognize the hard work that goes into creating a great experience for our guests. We are looking forward to your next visit. Sincerely, Zafiris Lampadaridis General Manager
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