ibis Styles London Gloucester Road Hotel 3 stars

TripAdvisor rating 4.0/5 127 reviews
ibis Styles London Gloucester Road
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Hotel extras

  • Centrally located in the heart of Kensington

  • Fully renovated rooms inspired by the London Underground

  • Close to the V&A Museum and Natural History Museum

  • In-room temperature control

  • Continental buffet breakfast included in room price

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 bar(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES
london
united kingdom

Check-in from 14h00

Check out up to 12h00

  • BUS 74 :   74 COLLINGHAM ROAD

  • GLOUCESTER ROAD STATION :   CIRCLE DISTRICT

  • By plane

    HEATHROW At 22.53km / 14 miles

  • By plane

    LONDON HEATHROW At 16km / 9.94 miles

  • By train

    PADDINGTON At 4.83km / 3 miles

GPS :51.495113, -0.184307

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Double

  • Max. number of persons: 2
  • Wireless internet in your room

The Duet

  • Max. number of persons: 2
  • Wireless internet in your room

The Double Room with (and extra) view

  • Max. number of persons: 2

The Works

  • Max. number of persons: 3

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

LOBBY BAR SERVICE HANDLED BY RECEPTION SNACKS AND DRINKS SERVED THROUGHOUT THE DAY

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Gloucester Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,878 reviews

tripadvisor

TripAdvisor Rating 4.0/5

127 reviews

Overnight business trip

Customer review rating 4.1/5

Martin R. Business - 09/10/2019 AccorHotels review

Pleased to be given a room with balcony - the garden access rooms are really good here

Dear Martin R., It is a pleasure to receive your feedback following your most recent stay at our hotel. We are glad in this regard that the room lived up to the expectations. We look forward to your next visit. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Lovely surprise

Customer review rating 4.1/5

Mateja Couples - 09/10/2019 AccorHotels review

We booked a room and asked for a room with a large balcony because we do yoga every morning. When we return to the room in the evening, we found out a lovely surprise on the balcony. We found beautifully hung Yoga-related photos and yoga-related thoughts on the balcony fence. We have no words to describe how pleasant and lovely this was for us. We will never forget this in our lives! A great hotel is made by the people who work in it. Thanks to all the staff who gave us a sense of human warmth and kindness during our stay in this hotel. When we will be in London this it will be our only home from home.

Dear Mateja, We have to admit it... Your feedback made our day. We cannot express how happy we are reading your kind words about us. It was a pleasure looking after you and we are all delighted to know that you were touched by the small surprise. Feel more than welcome to consider us your London home :) Warm regards from the entire Ibis Styles London Gloucester Road Team. Hassani Abdulahi Mgoya Guest Experience Coordinator

Ibis Stay ; Sep 24-28 & Oct 05-06

TripAdvisor rating 4.0/5

Macfarlaine Couples - 09/10/2019 TripAdvisor review

The checkin staff were helpful friendly and fast. They do you provide. The room was clean and neat and tidy. I like the breakfast even though it was a continental type of breakfast. The location is excellent. Close to the Gloucester Road underground, restaurants, laundramat, bus stop etc. I did not like the lugging up to my room over a few flight of staircases with my heavy bags as your main elevator was out of order BOTH stay dates! I am a retired elderly senior citizen. It was very hard.

Dear Macfarlaine, Thank you for taking the time to share your thoughts. I am glad the staff were efficient upon check-in. We also appreciate the positive feedback regarding the cleanliness of the room and the continental breakfast. We appreciate the fact that our location is a plus for many different reasons. We regret, however, that the overall quality of your two stays was spoiled by the inconvenience with the lift. It is our hope to provide a better experience in the future. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Friendly staff

Customer review rating 4.1/5

Zoey T. Families - 08/10/2019 AccorHotels review

Small quirky hotel Very convenient for museums , friendly staff who quickly sorted out extra bedding and pillows all you need for a few days away. On the picky side the stair carpet was grubby when we arrived and was the same when we left !

Dear Zoey T., Thank you for taking the time to share your thoughts. Our hotel is on the small side but quirky indeed :) I am glad that the staff were able to sort out the extra bedding quickly enough for you. We also appreciate your feedback in regard to the carpet as it will allow us to improve the overall experience for our guests. We wish you a lovely day and look forward to your next time with us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Comfortable

Customer review rating 4.1/5

K S. D. Business - 08/10/2019 AccorHotels review

Great location for visit

Dear K s d., Thank you for your feedback. We are glad to know that you enjoyed your time with us. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great stay in great location.

Customer review rating 4.1/5

Sharlene Couples - 07/10/2019 AccorHotels review

We enjoyed staying at Glouster Rd Ibis Styles. Breakfast basic but good. Only one lift operating was the only problem.

Dear Sharlene, Thank you for sharing your review. We are glad that you enjoyed staying at our hotel! Apologies for the inconvenience caused by the non-operating lift. We hope to see you again soon. Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Excellent!

Customer review rating 4.1/5

Aleksandra G. Couples - 07/10/2019 AccorHotels review

Great customer experience, lovely venue, clean rooms, delicious breakfast. Thank you!!!

Dear Aleksandra G., We could not be any happier after receiving your feedback! It was a pleasure to have you here. We look forward to your next time with us :) Best regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Comfortable but difficult with 1 lift

Customer review rating 4.1/5

Anonymous Solo - 06/10/2019 AccorHotels review

Good hotel and generally good staff but one of The two lifts were broken for the duration of my stay. It is a rabbit warren to get to the second lift due to the one way doors. Thankfully the staff member on reception when I checked in helped carry my bags to the lift. Doors could be more soundproof with quieter closures as you could hear when other guests left their rooms due to the banging. The room itself was compact as is expected for London but nice and simply furnished and is intelligently designed with enough power points in useful places.

Dear guest, Thank your for taking the time to share your thoughts. We appreciate your positive comments about the staff, the room and its facilities. I would like to apologise for any inconvenience caused by the first lift out of service. We understand that, given the Victorian origin of the building, it can be challenging at times to find the way. In this regard, your feedback will certainly help us improve the quality of our guests experience. Thank you for booking at the Ibis Styles London Gloucester Road. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator

Cute and cozy

Customer review rating 4.1/5

Anonymous Friends - 05/10/2019 AccorHotels review

Very friendly staff. Cute and comfortable rooms. Excellent breakfast (specifically the cheese!) I very much liked the theming throughout. Some small issues with rooms cigarette smells/flooding across the hall (reported and we moved rooms) and broken shower head(reported but not fixed). But did not impact our stay negatively overall. Unbeatable location. Would definitely recommend to someone and would stay again.

Dear guest, A big thank you from all our staff for the kind words. It is great to know that you liked the room and the decor of the hotel. Our cheese is fully organic and locally made :) Even though it did not affect the overall quality of your stay, please allow me to apologise for the issue with the shower head. We always do our best to provide solutions in the shortest possible time. It is our hope to have you back with us soon. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great

Customer review rating 4.1/5

Tim Business - 04/10/2019 AccorHotels review

Pleasantly surprised. Decent sized room for London, newly refurbished, nice, clean, new fittings and furniture. Great!

Dear Tim, It is nothing short of a pleasure to positively surprise our guests. We hope we can be again your choice for your next stays in London. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Everything we expected.

Customer review rating 4.1/5

Anonymous Couples - 03/10/2019 AccorHotels review

Everthing was perfect.

Dear guest, It is lovely to read that you had a fantastic time with us. We wish a lovely day and hope to see you again soon. Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Excellent value

Customer review rating 4.1/5

Jamieg Families - 02/10/2019 AccorHotels review

Small but immaculate room, early check-in, decent breakfast, excellent price - very happy!

Dear JamieG, It is a pleasure to receive your feedback. We are pleased to know that the excellent value for money made your stay one to remember. We wish you a lovely day and hope to see you again soon. Kind regards, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Good experience overall, Breakfast could be improved

Customer review rating 4.1/5

Bogdan Couples - 01/10/2019 AccorHotels review

Very nice experience overall, nice clean room, good checkin And checkout process, but the Breakfast could be improved. We only had few Choices for Breakfast, some more diversity and maybe some hot choices (like scrambled egg) would be appreciated

Dear Bogdan, Thank you for letting us know about your recent experience with us. We appreciate your positive comments about the cleanliness of the room and the smoothness of check-in and check-out operations. We also thank you for your feedback regarding breakfast; it will certainly help us improve the service. Thank you again for taking the time to share your thoughts. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Fantastic as always !

Customer review rating 4.1/5

Finbarr Solo - 01/10/2019 AccorHotels review

As always my stay in this hotel was wonderful. Very friendly welcome from staff and even got to check in 3 hours early which I wasn’t expecting. Room spotlessly clean and had everything I need. The only negative I would point out is that there is only one small lift as the other lift has been out of service since my last two previous stays.

Dear Finbarr, What a pleasure to read your review about our hotel and staff! Allow me to apologise for the situation with one of the lifts which has been affecting the quality of your last stays with us. Please be assured that we are doing our best to get this sorted as soon as possible. Thank you for booking again with us. We look forward to having you back at the Ibis Styles London Gloucester Road. Sincerely, Hassani Abdulahi Mgoya Guest Experience Coordinator Ibis Styles London Gloucester Road

Great location and a comfortable stay

Customer review rating 4.1/5

Petra Business - 30/09/2019 AccorHotels review

It was a good stay. Small room but still comfortable. Very good locations connecting you to everything in the city.

Customer review rating 4.1/5

Jolene O. Couples - 28/09/2019 AccorHotels review

Convenient to subway station, clean room & easy breakfast.

Dear Jolene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta Palminteri Hotel Team Leader

Comfortable hotel in great location

Customer review rating 4.1/5

Bianca Solo - 27/09/2019 AccorHotels review

This is a nice little hotel just two minutes away from Gloucester Rd station. This means it’s so easy to go everywhere (especially to and from Heathrow) in London. The rooms aren’t the biggest (welcome to London) but they’re tastefully decorated, modern, clean and fresh. Breakfast is limited but tasty. The only thing to note is there was only one lift working when I visited (September 2019) and it wasn’t the quickest. If you can handle a few stairs though this is not a problem. I’d definitely recommend the hotel and plan to stay again.

Dear Bianca, Thank you very much for taking your time and sharing your review after your recent stay with us at the Ibis Styles London Gloucester Road. We are delighted to read that our location and the room decoration and cleanness left you with such a good impression. We look forward to welcoming you very soon. Sincerely, Roberta Palminteri Hotel Team Leader

Staff short of experience

Customer review rating 4.1/5

L. Families - 27/09/2019 AccorHotels review

Me and my mom arrived around 4pm. We got the room in basement but the lift was not working. Staff seems new and in training. He try to take us to room but got lost. The room is super super tiny. Even can’t move the suitcase around the bed.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Styles London Gloucester Road. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We have recently recruited new team members that are trying their best and getting to know our hotel structure. Regarding the room size, as per building structure, our rooms have different sizes but please be assured our team is available around the clock to assist, in this case they might have changed the room for you, if a bigger was available. If you are coming back to London, please do not hesitate to contact me on HB… and I can allocate you in advance one of our bigger rooms. Sincerely, Roberta Palminteri Hotel Team Leader

Great location, Friendly Staff

Customer review rating 4.1/5

Donna G. Business - 26/09/2019 AccorHotels review

Jeremy H. room had a broken window, it didn't close. Jeremy reported this to reception but nothing was done.

Dear Donna, Thank you for taking the time to review your stay in our hotel. I take note on your comments about the problem with the window in Mr. Jeremy's room, which have been finalized already. Please apologies if the issue was not sorted on time,your feedback is vital to us and will help us improve the quality of all the services for all our guests. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta Palminteri Hotel Team Leader
Customer review rating 4.1/5

Anonymous Couples - 26/09/2019 AccorHotels review

Very enjoyable.

Dear Jill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta Palminteri Hotel Team Leader
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