Hotel - Mercure Sighisoara Binderbubi - Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sighisoara Binderbubi - Hotel & Spa

4.5/5 303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SIBIU
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 08:00-23:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 88 reviews

Our guest reviews for Mercure Sighisoara Binderbubi - Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 303 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jodene Solo - 15/08/2018 AccorHotels certified review

Lovely stay and appreciated the upgrade to the junior suite. I enjoyed the room however there was no air con and only airbflow coming out even thought it was on the coldest setting which made the room extremely stuffy warm.

Tba Families - 14/08/2018 AccorHotels certified review
« Excellent »

Excellent.

Ana Couples - 12/08/2018 AccorHotels certified review
« I Will Come back, very nice hotel »

Was perfect. Nice room very spacious and nice decoration. The bed was big and confortable. The decoration of the hotel was very beautiful. Free parking and quiet area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana B., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback concerning the decoration of our hotel and the room. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Good Business - 11/08/2018 AccorHotels certified review
« Good »

So nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norio I., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Couples - 06/08/2018 TripAdvisor review
« Near the old town »

Nice hotel with friendly staff. We had a large quiet and nice room. The only drawback was that the TV and the coffee machine didn't work, and due to lack of staff, they could not fix it. I guess that this was a temporarily problem, so I hope there's no problem for the next guests. Wifi worked out fine. The breakfast was a little basic. If they hade fixed the mentioned problems, I should rate it as a 4.

C., S. F. Solo - 30/07/2018 AccorHotels certified review
« Excellent Facilities in this Marvelous Medieval Sighisoara »

The hotel is situated a block away from the main entrance to the medieval Sighisoara, perfect location! This location has both 2-min walking access to the entrance of Sighisoara, the perfect quiet moment and full privacy outside the entrance point, and a perfect place to relax and overlooking the beautiful tower from hotel room window. The hotel has perfect wifi, spa, whirlpool, dining, drinking, and friendliest staff. I stayed for a night but would come back again. The hotel window overlooks the Tower and spa facilities are great, including the big whirlpool. Food is also very generous! One should also book its Junior Suite and Presidential Suite, with very spacious area for the entire family of four. The hotel property is so close to the medieval Sighisoara, that I visit old town three times in an evening and in the morning, so that I could enjoy the street light (from the street flooring) as well as opening hour to climb the Tower.

Mariana Couples - 26/06/2018 AccorHotels certified review

Very nice hotel close to downtown

Martin Couples - 27/05/2018 AccorHotels certified review

Having found the hotel the previous day and liked what I saw, I booked online. We were given the presidential suite, a magnificent room, probably on the basis of my gold card status. All facilities were to a very high standard and everything was immaculately clean. The only slight concern was that bar and reception service was sometimes rather haphazard. However, it didn't cause any real difficulties and at most times there were adequate staff for all purposes.

Z. E. Friends - 20/05/2018 AccorHotels certified review
« So so »

We pre-paid for the hotel via your website directly - at least this is what was indicated in the invoice i received. The guy at the reception charged us + 8 euro per room more than what was indicate in the invoice, when I asked to refund me, he was not able to do so although it was clear that it’s a mistake. Also, he request us to pay at th hotel, although in the invoice it was indicated that the balance is 0. Again you should be more clear about it l.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. Z., Thank you for taking the time to tell us about your experience at the Mercure Sighisoara Binderbubi - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be informed that you have to receive the refund for 16Euro. We appreciate your sharing your concerns, and hope to see you soon in our hotel! Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Seb Business - 07/05/2018 AccorHotels certified review
« Fabulos stay »

Best sleep in ages ,perfect room and the staff was amazing

F. C. T. Families - 02/05/2018 AccorHotels certified review
« Extremely satisfied by the accommodation conditions »

The rooms are spacious, clean, cozy and at the hotel it is available a beautiful SPA with Jacuzzi and sauna. Hotel is located in a quiet area and very close to the town center of medieval city Sighisoara. The only issue encountered was that the light-bulb at apartment entry was broken.

Anonymous Families - 01/05/2018 AccorHotels certified review
« Hard night »

we had a hard night because of the noise, smell and heat. Cause of the air conditioning in my room was out of service. The problem is I got a room in the first floor above the restaurant (outdoor). I heard people talked and smell the cigarette. So I explained these problems to reception, she told me that the hotel can do nothing for me for the problem of air conditioning because all of air conditioning of the hotel are also out of service and the technicians can’t come because they are on holiday. So she suggested to accept the problem and keep windows opening. She hope that the people in restaurant won’t finish the dinner not very late. My first time bad experience with AccorHotels

Annie S. Solo - 15/04/2018 AccorHotels certified review
« I loved everything about this hotel »

The staff was friendly and helpful, and my room was clean, spacious, and comfortable. The location is perfect, it’s on a quiet street right around the corner from the city center.

Radulescu A. Families - 11/04/2018 AccorHotels certified review

Excellent!

Iván G. Couples - 03/04/2018 AccorHotels certified review
« Didn’t get a 4 stars service »

Hotel was clean however the staff do not have experience in hospitality. The woman at the reception on the check in didn’t really know much on how to welcome a guess. The breakfast was the worst I ever had in a hotel, had better one in b&b’s . First day Gad to wait 20 minutes to get jus a pastry. The savoury selection was appalling. Second day was even worst, the water didn’t turn on the hot water boiler. No hot milk and the toaster wasn’t toasting( due to the waiter not knowing how to turn it on) after telling him he is giving us lukewarm bread, touching both sides with his bare hands telling us that is not toasted but hot. We had to tell him to ask the kitchen. Also no butter around. The whole hot savoury selection was cold too as he didn’t turn the dishes on either. That was a joke. Really?? 4 stars??? But the worst was that there was not hot water due to technical problems so we had to check out without showering. We got the superior suite as it was our 10th anniversary and Chose a hotel in Accor hotel as we always had a fantastic experience but no this time. After this two nights I’m Not sure what to expect anymore from Accor hotel and I am Afraid that I will have to think twice before booking another hotel with Accor hotel as I shouldn’t have to checks reviews prior to book with you as you should have some standards

Letea M. M. Business - 02/04/2018 AccorHotels certified review
« Very good experience, welcoming and receptive hosts to our needs »

The rooms in which we stayed were extremely beautiful and the host responded quickly and affirmatively to all our requests. The food was good and our stay very pleasant. The city tour organized by the hotel was greatly enjoyable. Ms. Livia and Mr. Suciu made us feel Sighisoara in all its beauty. We will come back with love!

Daniela C. Friends - 02/03/2018 AccorHotels certified review
« Excellent accommodation »

Excellent accommodation; felt like home, the most beautiful room I've stayed up to now, nice staff, very well organized, rich and varied breakfast

Alina G. S. Business - 19/02/2018 AccorHotels certified review

perfect

Laurentiu Business - 16/02/2018 AccorHotels certified review
« Great »

Very nice. Very good service and amazing hotel design.

Ema Couples - 11/02/2018 AccorHotels certified review
« I doubt I will ever come back to this hotel »

Where should I begin? We were 2 couples who paid in advance two rooms at this hotel. When we arrived at the check-in, the lady at the reception told us we did not have breakfast included, although we had vouchers with us. Then I found that not all rooms are "5 stars". Mold in the bathroom and on the bathtub, plus a deafening sound when you turned on the shower. The hair dryer didn’t really work, the sink was clogged and it had a strong smell of sewage. In the closet we found a pair of men's paierd of leggings torned between the legs ... the cleanliness leaves it desirable! Moisture in the room and the room itself very, very small, unlike the one of the other couple that seemed to be okay. Then when I wanted to talk to the lady at the reception, I was totally ignored because she was talking on the phone, so I let it go. Professionalism 0 for a so-called 5-star hotel. Breakfast was too a great disappointment. Even though the program was from 8:00 to 10:30, at about 9 o'clock we found cold leftovers and you had To look for some staff all over the place to ask them to refill what was missing. No natural juice, just some sweet water ... What can I say? During the day, there are no staff at the spa! In the evening, a lot of people want to join and relax but there is just one Jacuzzi! There are parents who let their children jump into the water and splash without worrying about people around. The wet sauna was faulty as well... I do not think I will ever come back here again and I will not recommend this place to any of my friends.

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