Mercure Sighisoara Binderbubi - Hotel & Spa 4 stars

TripAdvisor rating 4.5/5 364 reviews
Mercure Sighisoara Binderbubi - Hotel & Spa
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Hotel extras

  • Hotel services WIFI - free of charge

  • slipers

  • amenites

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SIBIUPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on request
  • Bicycles rental
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Sighisoara Binderbubi - Hotel & Spa

Nicolae Balcescu Street No 8
545400
sighisoara
romania

Tel: +40372088888

Fax: (+40)372088801

Contact email

Check-in from 14h00

Check out up to 12h00

  • 2 4 :   2 4 POSTA VECHE

  • By plane

    SIBIU At 96km / 59 miles - Shuttle paying

  • By train

    SIGHISOARA At 10km / 6 miles

GPS :46.215719, 24.793848

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Junior Suite

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 3
  • Area: From 71
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Presidential Suite with 2 kingsize beds

  • Max. number of persons: 4
  • Area: From 83
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

LA PASTORELLA

Type of cuisine: International

La Pastorella wine cellar welcomes you in the Saxon good old times

Lunch

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Dinner

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LORELEI

Type of cuisine: International

Either you want to dine alone or together with your guests or organize an event it is the perfect place for those with refined tastes.

Lunch

  • Mon
  • Tue
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Dinner

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LORELEI

Type of cuisine: International

Either you want to dine alone or together with your guests or organize an event, it is the perfect place for those with refined tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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ZARA

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
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Dinner

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  • Tue
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LA PASTORELLA

Photo non contractuelle / Strictly non binding

La Pastorella Bar distinguishes itself by perfect harmonization and architectonical framing in the middle of an area full of history.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Sighisoara Binderbubi - Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

286 reviews

tripadvisor

TripAdvisor Rating 4.5/5

364 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Probably the best value for money in Sighisoara

Customer review rating 4.6/5

C. Couples - 04/09/2019 AccorHotels review

Excellent service, very nice rooms, hotel is like brand new, very well located (300 meters from the medieval city), and extremely quiet. Good restaurant too with good mocal meals and great breakfast.

Customer review rating 4.6/5

S. R. Couples - 03/09/2019 AccorHotels review

All was the best.Tks.

Excellent !!!

Customer review rating 4.6/5

Florin C. Families - 02/09/2019 AccorHotels review

Great hotel, great personal :)

Excellent

Customer review rating 4.6/5

L. L. Friends - 19/08/2019 AccorHotels review

Comfortable clean hotel, excellent breakfast and very good location. Probably, a box of tissue in the room and a dustbin would be better.

The best accomodation

Customer review rating 4.6/5

Alin Families - 16/08/2019 AccorHotels review

The stuff is kind and polite, the room is fantastic.

Frustrating

Customer review rating 4.6/5

Patty Families - 15/08/2019 AccorHotels review

The hotel itself and our room were nicely appointed and clean. However, the experience was not pleasant. We went to the restaurant for dinner. It was completely empty and my son had to go look for an employee who acted very put out that we wanted dinner. Ultimately we went elsewhere to eat and had a nice meal. The air conditioner in our room ran constantly but the room was so hot that it was difficult to sleep. Then in the morning there was no water (I realize that you were not made aware that this was going to happen), but it was still frustrating to be unable to take a shower. The only reason I have rated our experience a 5 instead of lower is the lovely lady at the desk when I checked out (mature, blond hair, name started with M). I told her that our room was hot and without water. She was very polite and friendly, asked me to wait and ran (literally) and got a bag with a bottle of wine and a bottle of apple juice. This woman is the entire reason that I would consider staying at your hotel again. I run a business and I recognize this woman as a gem!

Nice place, good breakfast

Customer review rating 4.6/5

Denisq Couples - 14/08/2019 AccorHotels review

The only thing that was not as expected, was the fact that the elevator made big noise during the evening until midnight

Much did not work

Customer review rating 4.6/5

Anonymous Couples - 10/08/2019 AccorHotels review

Air conditioning was ineffective. Room safe was inoperable. Check in was slow.

A satisfying two night stay.

Customer review rating 4.6/5

Herbeiu V. Families - 29/07/2019 AccorHotels review

First of all, we felt really welcome at your hotel. The breakfast was amazing and the hotel looks great. Unfortunately, the spa didn't live up to the expectations and in room 103 was a constant food smell which was a bit disturbing. Other than that, we were pretty pleased by the experience and we might come back.

Dear Herbeiu V., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager

short stay in cozy hotel

Customer review rating 4.6/5

Vasily M. Families - 28/07/2019 AccorHotels review

Choosing the Binderbubi hotel to stay is the perfect choice. I initially booked a standard room but it was upgraded to junior suite during check-in. This was very pleasant surprise. Hotel is just a couple of minutes walking from old town which is very picturesque. After you have sightseeing you can enjoy wellness in the hotel. Breakfast is good enough but it is the same as you find in Ibis or Novotel hotels. The only drawback is odor nuisance in bathroom. It seems that trap in drain pipes is not working as it used to.

Dear Vasiliy M., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for the feedback concerning the pipes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager
Customer review rating 4.6/5

А. Families - 26/07/2019 AccorHotels review

Яндекс the welcome drink was not offered. after the reminder was given a card for one person, not for everyone who was registered in the room. Stuff does not add dishes that are over at breakfast

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Livia Hoffman General Manager

Perfect hotel in a great location

Customer review rating 4.6/5

Tomasz Families - 22/07/2019 AccorHotels review

Very comfortable hotel, great spacious presidential suite. Spa very comfortable, breakfast very tasty. Very good location, just couple of minutes to historical centre. Totally recommend!

Dear Tomasz W., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Nice hotel

Customer review rating 4.6/5

Alina Friends - 20/06/2019 AccorHotels review

Mercure Hotel Sighisoara was the perfect choice for our trip. Hotel exceeded my expectation, very close to the city center and all the restaurants and terraces but in a quite area. Rooms were big and very clean. Staff was friendly and very well informed about the nearby attractions. breakfast was tasty and plenty of choices.

Dear Dobre I., Thank you very much for this great feedback! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are waiting you at your next visit in Sighisoara! Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Warm and welcoming

Customer review rating 4.6/5

Alex C. Families - 19/06/2019 AccorHotels review

We really felt welcomed and well taken care of by very attentive staff and management.

Dear ALEX C., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. Thank you very much for this great feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Exceptional

Customer review rating 4.6/5

Catalin Families - 19/06/2019 AccorHotels review

We’ve been impressed by the upgrade to presidential suit that is amazing. The hotel is quite original. Location is great, not too closed, not too far to the city center. Large car parking. We enjoyed a very good breakfast in the morning. Personnel was very nice and helpful. Definitely we’ll come back.

Dear Catalin-Gabriel C., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

pleasent stay

Customer review rating 4.6/5

Ht Solo - 19/06/2019 AccorHotels review

nice spacious room, kind staff, courtyard cafe bar for chill out ( best lemonade in town ), beautiful colonial style decor...overall nice atmosphere

Dear Hideko T., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa! It is always a pleasure to receive this kind of feedback! We are very happy because you enjoyed our fresh lemonade! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Very nice!

Customer review rating 4.6/5

Anonymous Couples - 18/06/2019 AccorHotels review

Lovely hotel. Could not get the AC to work and the room was a little too warm until we opened the window. Otherwise very comfortable!

Dear Elizabeth Rousos D., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

Excellent overall

Customer review rating 4.6/5

Ovidiu M. Families - 16/06/2019 AccorHotels review

Beautiful amenities, great service, incredible city.

Dear Ovidiu M., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi Hotel and Spa

EXCELENT

Customer review rating 4.6/5

Geany Couples - 11/06/2019 AccorHotels review

It was a nice holiday . We finding an ideal family and friendly hotel,helpful front desk staff.The rooms are big,clean ...

Dear Miron G., Thank you very much for this great feedback! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Sighisoara Binderbubi Hotel and Spa Team

Not the best

Customer review rating 4.6/5

Mark H. Couples - 18/05/2019 AccorHotels review

Arrived at the hotel, checked in and went to the room. Room was fine apart from the lack of power outlets in sensible locations. e.g coffee machine and kettle were on a built in cabinet but no power outlets near, had to connect it to one near the door to the room. We went down to the restaurant for early evening meal and had to ask THREE members of staff if we could get a meal. Third time eventually lucky. Although a large tour party arrived a while later and we had a long wait to get the bill to sign. The server eventually came over to us and just took our room number and we left the restaurant. The following day we went for breakfast to find the tour group were already in place and not much food on the plates to select. On getting a coffee the machine was saying "coffee not available" as no beans in it, I asked one waitress who was busy texting on her phone if she could fill it up and I got a huff from her and she went to get some more beans. After we left the restaurant we went to the reception and asked to speak to the manager to make a complaint, the receptionist just looked at us, did a "goldfish" impersonation and then asked us again what we wanted! A female staff member (think the duty manager) then came out of the office and asked what we wanted. We explained about the poor staff attitude in the restaurant and she agreed with us, apologised to us and said she would have a word with them. She later came to our room with a bottle of wine to apologise a second time. (also deducted the meal charge from the bill). The second day we went to the spa in the basement to find no staff attending the area. I went to the reception and was advised that we should change into the bathrobes provided there and take the lift down to the spa again and just use the facilities as the staff member was doing a massage with a client. Whilst in the Jacuzzi another member of public kept using his mobile phone to take photographs of us, I asked him to stop using his phone in the spa and eventually he turned the camera away from us. I feel that there should be notices up to stop the use of mobile phones in a spa as it should be considered a restricted area! Unfortunately this was the first visit for many years to one of the hotels in your group and probably will be lower on consideration when we book future hotel stays.

Dear Mr. Mark H., Thank you for sharing your feedback with us. We are very sorry to hear that the breakfast & the staff attitude from the restaurant did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Livia Hoffman General Manager
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