Mercure Paris Pont de Levallois Neuilly Hotel

TripAdvisor rating 4.5/5 40 reviews
Mercure Paris Pont de Levallois Neuilly Hotel
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Room 1

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 17.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Paris Pont de Levallois Neuilly Hotel

19 Rue Paul Vaillant Couturier
92300
levallois perret
france

Tel: +33147571787

Fax: (+33)1/01010101

Contact email

Check-in from 12h00

Check out up to 12h00

  • STATION PONT DE LEVALLOIS :   275 53

  • PONT DE LEVALLOIS :   3

  • By plane

    ORLY At 26km / 16.16 miles

  • By plane

    ROISSY At 30km / 18.64 miles

  • By train

    SAINT LAZARE At 5km / 3.11 miles

GPS :48.894045, 2.278538

Our accommodations

Standard Single Room

  • Max. number of persons: ‌1
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 large bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM WITH TERRACE

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: Courtyard side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

Le Bar

Photo non contractuelle / Strictly non binding

Our guest reviews for
Mercure Paris Pont de Levallois Neuilly Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

307 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

40 reviews

Mme

Customer review rating 4.4/5

M. Solo - 17/06/2019 AccorHotels certified review

Excellent

booked room not available

Customer review rating 4.4/5

Raf G. Business - 09/06/2019 AccorHotels certified review

I booked 3 rooms with balcony but unlike the fact that we checked in very early, was appointed an inside room without any view. After complaining I got some explanation that the previous occupant did not check out etc... I in any case already paid for the room that i did not receive and any compensation was impossible because it was a prepay ?? ...Last but not least my room was extremely small and very humid - the whole carpet was totally wet. I have ~200 hotel nights a year and this was the worst stay in years.

EuroPCR 2019 May 21-23

Customer review rating 4.4/5

Chad T. Business - 29/05/2019 AccorHotels certified review

This was my first trip to Paris and I am very glad that I chose your hotel. Close to the Congrese de Paris and neighborhood was very nice, quiet with good restaurants nearby. Also gym was close also.

Very welcome!

Customer review rating 4.4/5

Joanne Families - 19/05/2019 AccorHotels certified review

Everyone was very welcoming towards us and did their best to make our stay a pleasant one! The room was clean and spacious and serviced every day! House keeping was excellent and the room service breakfast was delicious. I would highly recommend this establishment as the location was good not in the center but not far from all the sights.

Very comfortable and pleasant hotel with a fantastic Team.

Customer review rating 4.4/5

Ait E. C. Business - 25/04/2019 AccorHotels certified review

Small cosy Hotel. Clean and quiet. Vey good bedding. The Team is extremely professionnal, helpful, available and friendly. Breakfast is good enough for me.

limited

TripAdvisor rating 4.5/5

gsgsgs Business - 22/04/2019 TripAdvisor review

Staff was quite friendly, paid attention and was fast responding to questions. lobby was good to work/stay. the room was very small, the bed to short (i am average tall!), the small corner w the table is not comfortable nor well usable hence. bath (shower only) also small, normal design, clean.

Extremely disappointed by lack of response of Customer Service function of Accor Hotels Mercure

Customer review rating 4.4/5

Linda J. Business - 11/04/2019 AccorHotels certified review

I did not stay in you hotel. Have sent messages through 5 different channels to try to solve my problem. Only thing I get back from your organization are reminders to fill in surveys

Great

Customer review rating 4.4/5

N. Business - 24/03/2019 AccorHotels certified review

Terrific. Though my towels weren't recycled - I hung them on the hook as requested, but go fresh ones. I was trying to be environmentally conscious!

Dear Mrs N., Thanks a lot for this great note ! I will forward your comment about the towels to the Housekeeper so she can give a special attention to this next time. We are sorry about this matter. We hope to host you some other time in our hotel Mercure Paris Pont de Levallois-Neuilly. Best Regards, Norine, quality service

Excellent

Customer review rating 4.4/5

Soufiane B. Couples - 01/03/2019 AccorHotels certified review

It was a great stay, at hotel Mercure Levallois, first of all all the staff was very friendly and helpful and very welcoming. I felt like I was in my home. Room was very clean and quiet and tidy. Location also is very interesting with commercial facilities just nearby. I strongly recommend the hotel to all travelers. Soufiane

Great

Customer review rating 4.4/5

Steven Business - 22/02/2019 AccorHotels certified review

...

Cher Monsieur Diependale, Nous vous remercions mille fois d’avoir pris le temps de répondre à notre questionnaire. Votre fidélité compte beaucoup pour nous et nous prenons à chaque fois un grand plaisir de vous accueillir. A très bientôt dans notre Mercure Paris Pont de Levallois-Neuilly. Cordialement, Norine

Simple and friendly

Customer review rating 4.4/5

Nicolas K. Business - 08/02/2019 AccorHotels certified review

Very nice welcome. Friendly, smiling and very positive staff. Excellent breakfast

Wonderful service

Customer review rating 4.4/5

Sonia M. Business - 02/02/2019 AccorHotels certified review

The hotel has high level of service. The staff was so helpful and friendly that it was a pleasure to talk to them. The Hotel rooms are modern and well equpied. Everything is fresh and clean. Breakfast was delicious.

Dear SONIA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Pont de Levallois Neuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Duty Manager

ok overall, but missing some amenities/ consumables

Customer review rating 4.4/5

Anonymous Business - 18/01/2019 AccorHotels certified review

+ clean room + comfortable bed and pillows + water in the fridge free of charge - no soap on second evening - napkin box falling from the wall

room is fine, however promises aren't kept

Customer review rating 4.4/5

Jacqueline P. Business - 15/01/2019 AccorHotels certified review

I was charged an expensive breakfast upfront, without any validation whether I was going to take it or not. I noticed in the room an 8 euro brfst is also offered, no mention made. I was promised a reimbursement , but couldn't get the receptionist to do it on the spot. She told me to wait till next morning. Next morning, it still wasn't done, so I left without a bill, being promised it would be sent by email. I am still waiting !! Also, it would be good to clearly indicate which door is the entrance door is, it feels very unwelcoming to be in front of a closed door.

Very good

Customer review rating 4.4/5

Clare C. Families - 14/01/2019 AccorHotels certified review

Comfortable room, if a little small, very friendly and helpful staff.

Dear Mr Clare, We thank you a lot for your comment about our hotel Mercure Paris Pont de Levallois-Neuilly! We were delighted to host you and your family during this holidays. We hope to have the chance to welcome you all again. Best regards, Norine

Call nice and clean hotel

Customer review rating 4.4/5

Isabelle L. Solo - 13/01/2019 AccorHotels certified review

I have been upgraded staff is friendly

Dear Mrs Lijoum, Thanks a lot for your sweet comment about our hotel Mercure Paris Pont de Levallois-Neuilly. We are always happy to upgrade our loyal client when possible. We hope to see you very soon ! Best Regards, Norine.

Very smooth and pleasant

Customer review rating 4.4/5

O. Business - 10/01/2019 AccorHotels certified review

Enjoyed it - practical and warm environment

Dear Mrs O., Thanks a lot for your nice comment about our hotel Mercure Paris Pont de Levallois- Neuilly. It is the best reward our staff can get ! Best Regards, Norine.

Céline Zöllig

Customer review rating 4.4/5

Anonymous Couples - 10/01/2019 AccorHotels certified review

I liked the rooms. The 24-h service was perfect and it was always clean.

Great service, Awesome staff, Walls very thin and neighbors often very noisy.

Customer review rating 4.4/5

Derrick A. Couples - 04/01/2019 AccorHotels certified review

My wife and I thoroughly enjoyed our visit to the hotel. The only complaint that we could come up with is that the neighbors tended to be noisy. The first night either a couple had a fight next door or some type of crazy love making. The other 2 nights the noise from the fan in the bathroom combined with the opening and closing of the neighbors doors was a little bothersome, but our stay is still rated as a 7 and we were quite happy overall.

Dear Mr A., We thank you for your review about your stay in our hotel Mercure Paris Pont de Levallois-Neuilly. Our staff is passionated about giving their best service to our guests. We apology for the inconvenience of the noise and we hope that this we can still count you as loyal customer of AccorHotels. Looking forward to hosting you on your next trip to Paris. Best Regards Norine, Quality Service

Excellent only issue shower wall was not clean

Customer review rating 4.4/5

Anon Friends - 03/01/2019 AccorHotels certified review

Professional, friendly, helpful staff. Enjoyed our breakfast. Would definitely return.

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