Hotel - Mercure Paris Pont de Levallois Neuilly Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Pont de Levallois Neuilly Hotel

4.5/5 27 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 17  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 195 reviews

Our guest reviews for Mercure Paris Pont de Levallois Neuilly Hotel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 27 reviews
Soufiane B. Couples - 01/03/2019 AccorHotels certified review
« Excellent »

It was a great stay, at hotel Mercure Levallois, first of all all the staff was very friendly and helpful and very welcoming. I felt like I was in my home. Room was very clean and quiet and tidy. Location also is very interesting with commercial facilities just nearby. I strongly recommend the hotel to all travelers. Soufiane

Steven Business - 22/02/2019 AccorHotels certified review
« Great »

...

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Diependale, Nous vous remercions mille fois d’avoir pris le temps de répondre à notre questionnaire. Votre fidélité compte beaucoup pour nous et nous prenons à chaque fois un grand plaisir de vous accueillir. A très bientôt dans notre Mercure Paris Pont de Levallois-Neuilly. Cordialement, Norine

Nicolas K. Business - 08/02/2019 AccorHotels certified review
« Simple and friendly »

Very nice welcome. Friendly, smiling and very positive staff. Excellent breakfast

Sonia M. Business - 02/02/2019 AccorHotels certified review
« Wonderful service »

The hotel has high level of service. The staff was so helpful and friendly that it was a pleasure to talk to them. The Hotel rooms are modern and well equpied. Everything is fresh and clean. Breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SONIA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Pont de Levallois Neuilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine NERFIE Duty Manager

Anonymous Business - 18/01/2019 AccorHotels certified review
« ok overall, but missing some amenities/ consumables »

+ clean room + comfortable bed and pillows + water in the fridge free of charge - no soap on second evening - napkin box falling from the wall

Jacqueline P. Business - 15/01/2019 AccorHotels certified review
« room is fine, however promises aren't kept »

I was charged an expensive breakfast upfront, without any validation whether I was going to take it or not. I noticed in the room an 8 euro brfst is also offered, no mention made. I was promised a reimbursement , but couldn't get the receptionist to do it on the spot. She told me to wait till next morning. Next morning, it still wasn't done, so I left without a bill, being promised it would be sent by email. I am still waiting !! Also, it would be good to clearly indicate which door is the entrance door is, it feels very unwelcoming to be in front of a closed door.

Clare C. Families - 14/01/2019 AccorHotels certified review
« Very good »

Comfortable room, if a little small, very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Clare, We thank you a lot for your comment about our hotel Mercure Paris Pont de Levallois-Neuilly! We were delighted to host you and your family during this holidays. We hope to have the chance to welcome you all again. Best regards, Norine

Isabelle L. Solo - 13/01/2019 AccorHotels certified review
« Call nice and clean hotel »

I have been upgraded staff is friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Lijoum, Thanks a lot for your sweet comment about our hotel Mercure Paris Pont de Levallois-Neuilly. We are always happy to upgrade our loyal client when possible. We hope to see you very soon ! Best Regards, Norine.

O. Business - 10/01/2019 AccorHotels certified review
« Very smooth and pleasant »

Enjoyed it - practical and warm environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., Thanks a lot for your nice comment about our hotel Mercure Paris Pont de Levallois- Neuilly. It is the best reward our staff can get ! Best Regards, Norine.

Anonymous Couples - 10/01/2019 AccorHotels certified review
« Céline Zöllig »

I liked the rooms. The 24-h service was perfect and it was always clean.

Derrick A. Couples - 04/01/2019 AccorHotels certified review
« Great service, Awesome staff, Walls very thin and neighbors often very noisy. »

My wife and I thoroughly enjoyed our visit to the hotel. The only complaint that we could come up with is that the neighbors tended to be noisy. The first night either a couple had a fight next door or some type of crazy love making. The other 2 nights the noise from the fan in the bathroom combined with the opening and closing of the neighbors doors was a little bothersome, but our stay is still rated as a 7 and we were quite happy overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We thank you for your review about your stay in our hotel Mercure Paris Pont de Levallois-Neuilly. Our staff is passionated about giving their best service to our guests. We apology for the inconvenience of the noise and we hope that this we can still count you as loyal customer of AccorHotels. Looking forward to hosting you on your next trip to Paris. Best Regards Norine, Quality Service

Anon Friends - 03/01/2019 AccorHotels certified review
« Excellent only issue shower wall was not clean »

Professional, friendly, helpful staff. Enjoyed our breakfast. Would definitely return.

Family - 02/01/2019 TripAdvisor review
« Great service! »

Great service with people engaged in a reconstructed environment with lightness and functionality. The box could have a whole door and thus offer more comfort. Its location in relation to the Subway is excellent and offers very good alternatives.

Cb Business - 21/11/2018 AccorHotels certified review
« Feeling welcome »

People = TOP - helpfull, kind, Professional, solution oriented, listening attitude Airco in room broken => too hot! Over 30° feeling temp (room 101)

Samuel Solo - 30/10/2018 AccorHotels certified review

The gentleman who was at the lobby was rude and unprofessional

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Pont de Levallois Neuilly. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your testimony is valuable to us, it is thanks to your eyes that we can make improvements to offer you a quality of service and service to meet your expectations. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine NERFIE Duty Manager

Zviad S. Couples - 22/10/2018 AccorHotels certified review
« Zviad »

Very nice hotel and very helpfull personnel

Rising S. Business - 10/10/2018 AccorHotels certified review
« Very Nice and organized hotel and a well breakfast »

Very Nice and organized hotel and a well breakfast. The staff was very well and helpfull.

Harry Business - 05/10/2018 AccorHotels certified review
« good location. »

the breakfast was very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Pont de Levallois Neuilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I consider such matters to be extremely important, your comments have therefore been shared with my team and together we are working on solving these issues so that our service will no longer disappoint in this area. I appreciate your sharing your concerns of the breakfast, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Sandrine NERFIE Duty Manager

Davida Business - 01/10/2018 AccorHotels certified review
« Wonderful »

The staff were helpful and happy. I will plan to stay there again for my next trip. :)

Henry J. Business - 18/09/2018 AccorHotels certified review
« Mr »

Very happy with the professionality of the staffs

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