Mercure Hotel Apartments Dubai Barsha Heights 4 stars

TripAdvisor rating 4.5/5 438 reviews
Mercure Hotel Apartments Dubai Barsha Heights
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Hotel extras

  • Free WiFi

  • Private indoor car park

  • Rooms for hearing impaired guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Shoe shine machine
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

Mercure Hotel Apartments Dubai Barsha Heights

Sheikh Zayed Road
Dubai Barsha Heights Area
Po Box 500300
500300
dubai
united arab emirates

Tel: +97143818888

Fax: (+971)4/3818840

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 30km / 18 miles

  • By train

    DUBAI INTERNET CITY At 0.1km / 0.06 miles

GPS :25.101158, 55.173058

Currently, close to our hotel

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 3.3 km

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 15 km

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 18 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 18 km

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 18 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 23 km

Our accommodations

Family One Bedroom Apartment with King size bed, City View

  • Max. number of persons: ‌3
  • Area: From 61
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family One Bedroom Apartment with 2 single beds, City View

  • Max. number of persons: ‌3
  • Area: From 61
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family One Bedroom Apartment with King size bed, Skyline View

  • Max. number of persons: ‌3
  • Area: From 61
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family One Bedroom Apartment with 2 single beds, Skyline View

  • Max. number of persons: ‌3
  • Area: From 61
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Two Bedroom Apartment with a king size bed and 2 single beds, City View

  • Max. number of persons: ‌4
  • Area: From 105
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Two Bedroom Apartment with a kingsize bed and 2 single beds, Skyline View.

  • Max. number of persons: ‌4
  • Area: From 105
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

DAY & NIGHT

Type of cuisine: International

Enjoy a delightful meal at The Avenue, ideal for business lunches or quality time with family and friends. Relax indoors or step out onto the outdoor terrace for an al fresco experience and savor international flavors for breakfast, lunch or dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CORNER 8 - POOL BAR

Photo non contractuelle / Strictly non binding

Unwind at the outdoor swimming pool and indulge in refreshments and light stacks at the pool bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 300 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Hotel Apartments Dubai Barsha Heights

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,670 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

438 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very nice stay

TripAdvisor rating 4.5/5

Giovanka_W Couples - 28/05/2019 TripAdvisor review

Location great, the entrance to the subway is very close. A spacious apartment with a balcony, with a beautiful view. Clean room, very comfortable bed. Breakfasts varied and appetizing. Each of the staff is very polite. 1 note: our check in took a very long time and there were no other guests at the reception at the moment ... (about 15-20 minutes, and we did online check-in earlier)

Dear Giovanka, Thank you for choosing to stay with us on your recent visit to Dubai. We truly appreciate your highlight on our cleanliness standards and appetizing breakfast, we are happy to read that you were satisfied with the space and comfort of the apartments and enjoyed the lovely view of the city. It's a delight to read that your stay with us was a memorable one. However, regret any inconvenience caused to you in any regard. We are always pleased to be a second home on your return to the city and look forward to welcome you soon. Sincerely, The Management

One of the best Hotel Appartment in Barsha Heights

TripAdvisor rating 4.5/5

Nasrat R Business - 06/05/2019 TripAdvisor review

Very nice hotel apartment with the nearest access to the Metro station, smiley team ,very professional , small market inside the hotel all fitness facility are available nice view from balcony I enjoyed

Dear Nasrat, Thank you for taking the time to post a brief yet lovely feedback following your stay with us. We are happy to hear that our staff and service met your needs and expectations and truly appreciate your kind words about our ever smiling and professional team. It's definitely a boost for us every time we hear positive reviews such as this. We are fortunate to have a property in the heart of Dubai city, this strategic location brings our guest just a few steps away from must-see attractions and modern-day conveniences. We look forward to welcome you once again with family and friends are always pleased to be your second home when you return to Dubai. Sincerely, The Management

Great short vacation in the city

TripAdvisor rating 4.5/5

Soniasolv Family - 18/04/2019 TripAdvisor review

It was a very nice stay in Mercure hotel. Rooms are comfortable, very spacious and well equipped. Location of the hotel is super comfortable for those who are using metro or taxi, you can reach any place in Dubai easily. Shuttle to the beach is a nice bonus:) thanks to ALL the staff of the hotel!!

Dear Valued Guest, Thank you for giving us a perfect rating and for recommending Mercure Hotel Suites & Apartments - Dubai Barsha Heights to other travelers. Our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay and we truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We also feel fortunate to have a property in the heart of Dubai city as this strategic location brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope to welcome you back once again in the near future. Sincerely, The Management

Great Stay and staff

TripAdvisor rating 4.5/5

Odyssey1235 Couples - 05/04/2019 TripAdvisor review

An excellent one bed room apartment .Ver comfortable.TV could with more international channels which is limited Reza at the font desk was excellent and most helpful.A great ass et to the hotel.All the staaff were very good as well.Breakfast could do with some improvement

Dear Odyssey, Thank you for taking the time to share a review following your stay with us. We are happy that our team at the front desk were welcoming and accommodating and that you enjoyed the space and comfort of our apartments. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We hope your next stay is just around the corner and it will be a pleasure to welcoming you back soon. Sincerely, The Management

A Nice Family Vacation in this Huge Mercure Hotel

TripAdvisor rating 4.5/5

DrZafer Family - 09/03/2019 TripAdvisor review

Nice quiet 2-Bedroom Appartment in the 20th floor with a big balcony - Skyline view (Many lightened huge towers). Polite really helpful & welcoming receptionnists , housekeeping team & restaurant hostesses , manager & waiters. Delicious Breakfast Buffet. Nice swimming pool , spa & gym. Kids liked the kids club room in the 8th floor where they played and coloured for a couple of hours everyday. Thank you for such a wonderful place. We will definitely come back once we have the opportunity to visit Dubai again

Dear Valued guest, We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that all our products and services made a great impression on you and you would stay with us once again on a future visit to Dubai. We look forward to welcoming you back again soon. Sincerely, The Management

Value for money

TripAdvisor rating 4.5/5

alan d Business - 07/03/2019 TripAdvisor review

Very good apartments with every facility required. Yes the ongoing refurb can be a little disconcerting upon arrival as the main entrance is now at the side and when arriving by car at 1am this is a pain. Parking is also a hassle with only floors 4 and above having lift access to get to your room. After getting it sussed it was ok.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. Here at Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us as it help us improve our product & service quality. Renovation and rebranding of our hotel as the largest Mercure in the world is set to be completed by end March 2019. Offering new Suites, lobby, Authentic lebanese restaurant and Sportsbar. We hope that you will be able to experience these new changes on your next visit. Sincerely, The Management
Customer review rating 4.1/5

R. E. Families - 02/03/2019 AccorHotels certified review

Apartments are a good size , excellent for our family of 4. Location was great - we didn’t use many of the facilities as we were out most of the day. Swimming pool is adequate for a city hotel not many sun beds . Once refurbishments are complete the hotel will improve , as the reception area is small & lifts very slow. Valet parking was excellent.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights and thank you for your recommendation of our spacious apartments, location, family friendly atmosphere and valet services. It is always a pleasure to receive feedback.It is worthy to note that Renovation completion for most of our suites, the lobby and public areas is expected to be handed over by end of 1st quarter 2019. We thank you for your suggestion on ways to improve our guests experience regarding the sunbeds. We hope on your next visit, you will be able to experience the new developments. Sincerely, The Management

Good with a lot of noise

Customer review rating 4.1/5

Hassan Couples - 01/03/2019 AccorHotels certified review

The stay is good but due to some construction in upper level it was noisy and as couple in honeymoon we were bothered by that .

Dear Mr. Hassan A., Thank you for choosing to stay with us on such a special occasion. We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. Rest assured that our valued guests satisfaction is our utmost priority. We regret any inconvenience that was caused due to the observed noise. We hoped that you had reported this concern to any of our team member or the Duty manager. As we could have moved you to another room at same time, we always strive to resolve any concerns of our valued guests at a timely manner. We hope that you would reallow us to serve you once again, as we could serve you better the next visit. We look forward to welcoming you back again soon. Sincerely, The Management

Great hotel

Customer review rating 4.1/5

Denis Families - 28/02/2019 AccorHotels certified review

I really liked hotel. The service was really good, everyone was friendly and helpful!

Dear Mr. Dzianis S., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. These serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

invoice

Customer review rating 4.1/5

Anonymous Families - 28/02/2019 AccorHotels certified review

I had to call 10 times torch ur reception, I asked for invoice but until now nothing!!!! Is it difficult to send????

Dear Mr. Maurer A., Thank you for staying with us us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights.We regret the unintentional circumstances that happened. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We have immediately checked and investigated this concern, we are happy to inform and we hoped that you had received it last February 28 around 10pm, sent by one of our associate to two of your registered email address. Also, we are in process of upgrading our telephone lines for efficient service to our valued guest and a address these problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Not happy with our stay

Customer review rating 4.1/5

Rebecca L. S. Couples - 27/02/2019 AccorHotels certified review

Arrived the early hours of the morning to find half the hotel was closed having stay there 10 months ago I went back thinking facilities would be ok, 1st morning fire alarms went off (were not warned there would be a fire drill they were going for about 45 minutes) the view from the hotel was a building site on arrival I was advised the hotel was not busy why didn’t they allocate a room at other side as there was a pulley constantly going up & down that side of building. As there was only 1 set of lifts working why were we not located nearer the functioning lifts. I was very disappointed with my stay.

Dear Ms.Rebecca Lesley s., Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. We regret the inconveniences that was caused to you and we would like to offer you a complimentary upgrade to the next higher room category on a future visit. Kindly reserve with us directly and send this email to HA… At Mercure, we strive to provide a superior service experience for every customer and each and every guest feedback is very important to us as it help us improve our service quality. Please rest assured that we had already taken the appropriate measures to address the problem of communication with our associates and coaching is in place. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Mr Michel Z.

Customer review rating 4.1/5

Michel Z. Business - 26/02/2019 AccorHotels certified review

I felt like home A great hosting experience where you can enjoy relaxing time and the great services It combines between the leisure of a hotel and the privacy of an appartment

Dear Mr. Michel Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We are happy that our efforts to make your stay a memorable one is a success. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Brilliant value for money, highly recommended for families as the rooms are very large.

Customer review rating 4.1/5

Mark W. Families - 25/02/2019 AccorHotels certified review

The staff members were all great - very professional and friendly, always willing to help. The food in the restaurant was excellent. The two bedroom apartment we stayed in was much larger than we expected and really comfortable. The metro station is a few steps away, so all round a good choice for families. I certainly will stay there again.

Dear Mr. Mark W., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. We are more than happy to read that you and your family's expecations were met. Thank you again for sharing your positive experiences and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Above average

Customer review rating 4.1/5

Arslan A. Business - 25/02/2019 AccorHotels certified review

It was pleasant stay with mercure. Only dinning area need to checked. Pesticides control shall be increased. Seats are a bit low than the table height.

Dear Mr. Arslan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Thank you for your suggestions and comments, here at Mercure, we value each feedback as it help us improve the quality of our services. We are in process of rebranding from previously Yassat Gloria hotel, and now to Mercure hotel by Accor. Hopefully on a future visit, you will be able to experience the exciting new developments, new Suites with lighter & more modern look with new furnitures. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management
Customer review rating 4.1/5

Anonymous Couples - 24/02/2019 AccorHotels certified review

Umar and cherry joy were very helpful

Dear Ms. Rofida A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Your comments with our team were happily shared.These serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Mr

Customer review rating 4.1/5

Bernard M. Business - 24/02/2019 AccorHotels certified review

Every trip I'm still n the Mercure hotel and its in a great location and easy access to the Metro and buses around Dubai.

Dear Mr. Bernard M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Brilliant

Customer review rating 4.1/5

Badrish T. Families - 23/02/2019 AccorHotels certified review

Very friedly and co-operative staff , service is quick.

Dear Mr. Badrish T., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great stay

Customer review rating 4.1/5

S. S. Families - 22/02/2019 AccorHotels certified review

Extremely satisfying experience. Friendly, professional and helpfull staff made our stay very enjoyable. Front desk staff were always on point.

Dear Mr. S. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We are certain that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

yes it was great, but having said that not worth that much what i paid.

Customer review rating 4.1/5

Dr A. T. Families - 21/02/2019 AccorHotels certified review

yes it was great, but having said that not worth that much what i paid. had to call for room services time and again for such small things which other hotels providing already. like shaving kit.. iron.. tooth paste kit.. and so on. otherwise it was good. for staff have to give 10/10. very friendly staff indeed.

Dear Dr. Asfandyar T., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback about our professional and friendly services. It is worthy to note that items mentioned are given as per request only, however we respond very efficiently to our guest requests as we always aspire to give the very best in service. While most of our guests liked the variety of our buffet, we are constantly upgrading all our Menus based on our guests feedback. We would like to know which items you would want to be included in our variety? Thank you in advance. We look forward to welcoming you back again soon. Sincerely, The Management

Mrs

Customer review rating 4.1/5

Sufia M. Couples - 20/02/2019 AccorHotels certified review

Pleasant Staff and a busy Hotel. Sadly the room i was given was near a construction lift that kept buzzing past the room in the evening and was disturbing whilst sleeping. Checked out of the hotel a night early ! Fantastic Housekeeping Staff and Excellent Breakfast

Dear Ms. Sufia M., Thank you for taking the time to tell us about your experiences at the Mercure Hotel Apartments Dubai Barsha Heights. At Mercure, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We regret the inconvenience caused and we acknowledged that our reception had moved you to another room which is upgraded and with better view. Rest assured that the renovation of our lobby is very soon, it will be completed by end of 1st quarter 2019, feauturing new Suites and public areas with exciting modern styled reception desks with sufficient counters and staffing. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management
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