Hotel - Mercure Hotel Apartments Dubai Barsha Heights
Mercure Hotel Mercure Hotel

Mercure Hotel Apartments Dubai Barsha Heights

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3.9/5 177 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 460.00 AED Non member rate
From 414.00 AED Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • Breakfast
  • EARLY CHECK IN FROM 8AM
  • 1 restaurant(s)
  • 1 bar(s)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 607 rooms
  • 160 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Crib on request
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 177 reviews

Our guest reviews for Mercure Hotel Apartments Dubai Barsha Heights

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Zeljko M. Business - 16/11/2017
« Very good and quality service »

Good position of the hotel, good and quality service, nice people, amazing swimming pool, after one year I have had intention to continue with the new contract (because business reason I had to back in the Europe)

AccorHotels certified review
Sivakumar Business - 15/11/2017
« Could have been much better »

Not encouraging

AccorHotels certified review
Fiona P. Couples - 14/11/2017
« Very good »

Nice clean hotel. Had to call for toiletist to be replaced.

AccorHotels certified review
Pedram M. Friends - 14/11/2017
« really huge suites »

On one hand I was deeply satisfied of the hugeness of rooms which was very useful for us. On the other hand, my friends and I were disappointed of the huge amount of deposit we should pay. I wish it was mentioned in the hotel's website.

AccorHotels certified review
Matt R. W. Couples - 13/11/2017
« Dubai mercure »

The hotel breakfast was amazing, the hotel staff were really friendly and accommodating and the hotel was perfectly located to see and explore dubai

AccorHotels certified review
Anonymous Solo - 13/11/2017
« Not quality stay »

Too many issues since the beginning: 1. booking not correct, it took 45 minutes to do the check in 2. noisy room due to high speed street view 3. complex interaction with the staff, not very friendly 4. big problems with elevators, more than 10 minutes waiting 5. very old forniture in the room

AccorHotels certified review
Frank Business - 12/11/2017
« does not meet 4 stars hotel standard »

AC very cold even I switch it off poor towels charge 25 AED for Ice !! Internet very very slow :)

AccorHotels certified review
Hon Business - 12/11/2017
« Poor Facility »

The air conditioner setting is weird. Only the master bedroom can set the temperature but the other room have no right to set it.

AccorHotels certified review
Lee S. H. Business - 12/11/2017
« Just meet expectation and satisfaction level »

Generally, just meet expectation and satisfaction level. The elevators waiting time need to be enhance, especially few units had been out of service for quite a long time without further notice.

AccorHotels certified review
D. Solo - 10/11/2017
« Very comfortable and convenient. »

Very helpful staff and management

AccorHotels certified review
Sajad S. Solo - 10/11/2017

Hi n First of all, thank you for your comments to the guests of your hotel. NAlthough there are several criticisms of the hotel: n1- Unfortunately, breakfast was not diverse for different nationalities. N2- Lacking special attention to students and getting a lot of poses Thank you. NThanks. Student Doctor of Law.

AccorHotels certified review
Mr N. B. Business - 08/11/2017
« NBCE »

Check In Very Slow, Only 4 out of 10 lifts working, room good although shower pipe was leaking,breakfast very average, not the standard i expected form a Mercure Hotel

AccorHotels certified review
Turki A. Solo - 08/11/2017
« Comfortable, nice and lovely »

I had one of my best stays in Dubai at Mercury Dubai. It is a full package hotel with all the needed services to experience a wonderful and comfortable stay. I stayed for a week and it was worth it. I did not find out about the complementary stuff until the last night such as slippers, robes and etc. make sure you ask about the complementary stuff when you check in!! I was checked in and out by Mr. Hesham who made sure I have a great stay at the Mercury. With his kindness, he has made sure I choose Mercury for my next visit and I will definitely do!

AccorHotels certified review
Mr. S. Couples - 06/11/2017
« Lovely room and friendly staff »

The room was very tidy and comfortable. I was the guest of the day so I even received an upgrade!

AccorHotels certified review
Josue A. Business - 05/11/2017

Very good

AccorHotels certified review
Priit K. Families - 05/11/2017
« Great hotel near the sea »

Great

AccorHotels certified review
Mana Business - 04/11/2017
« not good »

the hotel out side nice.. but in side free different.. ibefor i thinck book in mercure in malysia.. but after you see your hotel in dubi cancle it..

AccorHotels certified review
Long Y. Solo - 04/11/2017
« some staffs' attitude need improve. »

As Mercure Hotel is an over-seaed hotel, your staffs should trained to provide service to all people equally. however, what made me disappointed was it seemed some of your staffs didn't provide the same service to Asian people and westerners.They said hello to westerners but didn't say anything and didn't a smile even to me. Luckily, I can speak English, can communicate with your staffs during staying at your hotel. I can't image if people can't speak English, whether the more obvious different service your staffs will provide beteween Asia people and westerners.

AccorHotels certified review
Ahmad Families - 04/11/2017
« Never again »

Very bad experience and will not come again.

AccorHotels certified review
Gustav Business - 04/11/2017
« Rooms were spacious but staff was acting smart »

The rooms were spacious , lobby looked impressive . But staff atitude when i checked out ruined my stay . I drove to dubai and the staff was asking me why was i driving in a sarcastic way . This would be my first and last time staying at a accor group hotel. Never in all my stays in hotels a staff was sarcastic to a guest.

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