Hotel - Mercure Hotel Apartments Dubai Barsha Heights
Mercure Hotel Mercure Hotel

Mercure Hotel Apartments Dubai Barsha Heights

4.5/5 310 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 295.00 AED Non member rate
From 265.50 AED Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Room for hearing impaired guests

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Our rooms

  • 607 rooms
  • 160 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,481 reviews

Our guest reviews for Mercure Hotel Apartments Dubai Barsha Heights

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 310 reviews
Nitin R. Business - 09/12/2018 AccorHotels certified review
« Amazing but did not received the invoice for Tourism Dhiram of AED 80 »

Amazing but did not received the invoice for Tourism Dhiram of AED 80 on my email I'd ( ni… )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nitin R., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Chris M. Business - 09/12/2018 AccorHotels certified review
« Nice hotel in great location »

Staff friendly, rooms clean & comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Waleed Alwohaib, We very much appreciate your compliments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We look forward to your next visit. Sincerely, The management

U. S. Business - 09/12/2018 AccorHotels certified review
« Feel at home »

Good service, nice and friendly employees. I stay since 3 years in the Hotel and feel at home

Maged A. Business - 08/12/2018 AccorHotels certified review
« Mr. »

The staff and the hospitality procedure are satisfactory . Thanks for the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Majed A., We very much appreciate your comments regarding your stay and I am delighted to read how happy you were with the room and from the service quality experienced. It is always a pleasure to receive positive feedback from our valued guests. Thank you for your recommendations. We look forward to your next visit. Sincerely, The management

Abdul M. Families - 08/12/2018 AccorHotels certified review
« Very friendly and cooperative staff! »

I stayed with my kids and family, and we felt well looked after by the staff. Rooms were very nice and clean, with the best city view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdul M., We very much appreciate your comments regarding your stay and I am delighted to read how happy you were with your experiences here in our hotel. It is always a pleasure to receive positive feedback from our valued guests. Thank you for your recommendations. We look forward to your next visit. Sincerely, The management

Faheem J. K. Business - 07/12/2018 AccorHotels certified review
« OUTSTANDING »

One of the worlds best stay ever. Extremely good staff from bell boy to managers.. Extremely clean ambiance....... Could not have words ti explain how Mr Rana and Mr Omer entertained me during this stay... The only thing to improve is wifi..

Avdulla A. Families - 07/12/2018 AccorHotels certified review
« Very good place »

Good place and excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Avdulla a., Thank you for commenting regarding your stay. Thank you for your recommendation to other travelers. It is a pleasure to read that we had met all your expectations. Your compliments were already shared to the team. We look forward to welcoming you back again soon. Sincerely, The Management

Leah Friends - 05/12/2018 AccorHotels certified review
« Exceptional Experience »

My friends and i decided to stay in town rather than to go out of town, and we are really hoping that the hotel we got will complete our short break! surprisingly from the staffs not to forgot to mentioned the beautiful and accommodating 2 women in the reception Roda and Aileen thank you so much, you guys are amazing. I will definitely recommend this place, they have a nice view where you can see Burj Khalifa and Burj al Arab, Im hoping i can get the best rate on new year as they have a good spot where you can see the fireworks on new year. We liked everything about this hotel, it is very special, starting with the view outside and rooms are nice, spacious and decorated with taste, the location, the pools, very friendly staff, perfect! We definitely like to come back again the place is perfect to relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Leah Lyn S., Thank you for commenting regarding your stay. Thank you for your recommendation to other travelers. It is a pleasure to read that we had met all your expectations. Your compliments were already shared to the team. We look forward to welcoming you back again soon. Sincerely, The Management

Alaa Families - 04/12/2018 AccorHotels certified review
« Guest »

I feel that the team changed with all the changes and it’s not the same service as before unfortunately..

Nitin T. Friends - 03/12/2018 AccorHotels certified review
« Brilliant. »

Mr Umer at the front desk was very welcoming and catered to all our requests and helped us through a speedy check in. The rooms were spacious and our stay was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nitin T., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. Such compliments inspire us and were shared to the whole team. We look forward to your next visit. Sincerely, The management

Rajan V. Business - 03/12/2018 AccorHotels certified review
« Mr Paras Bhasin is fantastic Manager »

Extremely helpful front office staff special mention of Rana and Paras Bhasin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rajan V., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Paul Families - 02/12/2018 AccorHotels certified review
« Good value during off season. Over valued in high season »

. Staff are in general very nice . Rooms need improvement . Parking is not good as you need to park at 4th and 5th floors.. so it takes lot driving up and down . Food is acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bashar M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. We regret to hear that we have not met all of your expectations and rest assured that our only aim is to provide you a memorable experience. At Mercure, we strive to enhance the stay experience for every customer. the hotel has renovation works in order for us to convert all Suites look and feel to a more modern touch. We do have valet services as well in order for you not to be hassled by parking. As we do have the dedicated parking slots for cars given to valet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Naseer T. Thodi General Manager

Azam Families - 02/12/2018 AccorHotels certified review
« Excellent serviced apartment in a brilliant location. Close to the Metro and very easy to get to places »

Overall an excellent experience with a brilliant gym and pool facility. The breakfast was great also. The services apartment rooms are large and provide ample living space with kitchen, washroom etc. Highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for you detailed & positive comments and for recommending us to business travelers.We are glad that your expectations are met and we look forward to providing you the same if not better experience on your next visit. Sincerely, The Management

Ali Families - 01/12/2018 AccorHotels certified review
« Good »

Good stay and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ali A., Thank you for your positive comments and for recommending us to other travelers.We are glad that your expectations are met and we look forward to providing you the same if not better experience on your next visit. Sincerely, The Management

Bernard M. Business - 29/11/2018 AccorHotels certified review
« Working holiday »

Its been another great trip staying in the hotel. Thestaff have just been wonderful taking care of all my requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. We will share your comments with our team.Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management

Hesham A. Couples - 27/11/2018 AccorHotels certified review
« Extremely dissatisfied customer with horrible experience. »

The hotel sheathing the customer by not mentioning the noise of construction and listed under very good category. Very strong noise, fuel (diesel) smell, mold smell with visible green bacteria all way around couch table blocked wash basin, blocked wash basin at the bathroom. It was a horrible experience day & night without good sleep, difficult breathing specially with my wife asthma breathing. I need my money back or I will file lawsuit case. Hesham A.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hesham A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please we would like your good self to send us the pictures that you have (as discussed with my colleague over the phone) in order to have a better understanding on the below complaint, also I've checked personally the rooms as both rooms are occupied and couldn't find any trace. We appreciate your sharing your concerns, and looking forward to hear from you. Sincerely, Hany Samuel Director Of Operations

Duaa A. Friends - 25/11/2018 AccorHotels certified review
« It was amazing »

I got to the hotel, the receptionist, Raza was very polite and helpful. He upgraded me to two bedroom apartment for a great deal. The apartment was very clean, and the furniture was very tasteful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Duaa A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management

Kamlesh M. Families - 24/11/2018 AccorHotels certified review
« Attentive service »

Seamless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamlesh m., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management

Rahul M. Families - 23/11/2018 AccorHotels certified review

Very nice hotel apartment with excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahul M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management

Georgina F. Families - 23/11/2018 AccorHotels certified review
« Excellent hotel in Dubai »

We stayed for 5 nighst at Hotel Mercure Dubai Barsha Heights where we had a great experience. Clean and big rooms, excellent breakfast, fantastic service and 1 minute walk to the metro. The staff was really nice and helpful. Special mention to Mr. Raza at the reception who always gave us good tips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgina F. Destefano, We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naseer T. Thodi General Manager

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