Hotel - Mercure Hotel Apartments Dubai Barsha Heights
Mercure Hotel Mercure Hotel

Mercure Hotel Apartments Dubai Barsha Heights

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5.0/5 81 reviews
All hotels in Dubai
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Reduced mobility rooms
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • EARLY CHECK IN FROM 8AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 607 rooms
  • 160 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Automatic air control
    • WiFi in your room
    • Crib on request
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 634 reviews

Our guest reviews for Mercure Hotel Apartments Dubai Barsha Heights

100% genuine reviews from our guests

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5.0/5 TripAdvisor Rating Based on 81 reviews
AccorHotels certified review
Anonymous Families - 16/02/2018

Everything was excellent: room service, the room itself, breakfast, and all other services were great. However, there were two slight problems. First, there was no information in the lobby of the hotel regarding the map of the city or the tourist areas of the city. Second, there was no page of information in the rooms about the hours of pool or breakfast. Besides these two little problems, everything else was perfect. Enjoyed a lot in staying in this hotel.

AccorHotels certified review
Sanjay G. Families - 16/02/2018
« I had a good time at the hotel »

It was a nice experience and the best part was the breakfast

AccorHotels certified review
Sen Families - 13/02/2018
« Sen »

It was a wonderful experience the price was on point also the staff is extremely friendly also the food was really great and I’m telling you this will not be the last time we book in your hotel Thank you

AccorHotels certified review
Luca R. Business - 13/02/2018
« Very sad hotel with poor decoration »

nothing bad, nothing good. I used the congress facilities that were not at the expected level: very poor audio and video equipment.

AccorHotels certified review
John W. Business - 12/02/2018
« Pleasant experience »

It was a good stay. I was upgraded on arrival to a suite. It was my birthday during my stay and the hotel kindly provided me with a cake.

AccorHotels certified review
Edita F. Business - 11/02/2018
« My overall stay can be described as convenient because of its location. »

Its a convenient place to stay for business travellers but the room i stayed in was close to the road and metro train so it was quite noisy especially at night when you want to sleep. There was also a lot of random noise on my first night which the guard and I couldn't identify the exact room where its coming from. The staff was not particularly friendly but they are efficient in attending to guests like me. However I was particularly disappointed about the toilet which doesn't seem to be cleaned well. There was some sticky stains on the walls by the shower. I was transferred on another room next day and i was glad i was able to have a good sleep. Overall the staff was pretty efficient in doing their job.

AccorHotels certified review
A. A. Couples - 11/02/2018
« Mr »

Please improve the first hand encounter at reception. Wasn’t very welcoming. Rooms can be cleaned better I think.

AccorHotels certified review
L. P. Business - 11/02/2018
« very convenient and comfortable »

well, I have been there for several times and all have wonderful experience。 best service and smell breakfast, you deserve a wonderful experience in Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pengchent L., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights and your loyalty as a repeated guest.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hany Samuel Director Of Rooms

AccorHotels certified review
Anonymous Solo - 11/02/2018
« Enjoy comfortable sleep and have a fun »

Only I stay for one day in the one bedroom apartment. I enjoy my stay and I slept like a baby. The breakfast worth it 60 AED , with international food Indian and healthy breakfast is my favorite, they don't have fresh juice . The coffee shop it is open 24 hours . My trip from airport I use metro cost me less than 25 AED , But by taxi maybe it will cost around 100

Our hotel has responded to the review
Our hotel has responded to the review

Dear Majedah M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hany Samuel Director Of Rooms

AccorHotels certified review
Feras Families - 10/02/2018
« Good but not perfect »

It was good at all, but I have some issue with early check in. I hope to make further option to early check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Feras A., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me if you can share your concerns regarding the early check in and the options given in order for us to enhance our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hany Samuel Director Of Rooms

TripAdvisor review
cairology Business - 10/02/2018
« Great budget hotel »

Excellent location. close to Mall of the emirates and metro station. lots of restaurants and bars around in the area Good service but not flexible in check in, checkout policy Clean rooms and all the facility in the room Uncomfortable beds. i couldn't sleep at all Pool is very nice and big. I love the Jacuzzi and the spa

AccorHotels certified review
Ahmad M. Business - 09/02/2018
« very noisy room »

too much noise from the street

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad M., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services like the noise level. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hany Samuel Director Of Rooms

AccorHotels certified review
M. H. Families - 09/02/2018
« Satisfied »

It was more than good, i liked the hotel’s location staff services cleaning A/C housekeeping facilities and decorations as well.But what I didn’t like was the breakfast,in the first day it was amazing,but I couldn’t imagine that it would be the same for each day , at least it should be substituted every other day, because we are talking about a four stars hotel here .other than that we as family liked all other details, and by the way thank you for your kindness and caring.

AccorHotels certified review
Anonymous Business - 08/02/2018
« poor management and badly trained staff »

poor management and badly trained staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alastair C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you, would be great if we can meet and talk in person as i know that you are staying with us as a long term guest. Sincerely, Hany Samuel Director Of Rooms

AccorHotels certified review
Julie Families - 07/02/2018
« Very comfortable with friendly, helpful staff. »

Good comfortable rooms cleaned to a high standard. Pool area could be more attractive but letter received during stay indicated renovation was imminent.

AccorHotels certified review
Shailendera Business - 04/02/2018
« Room Service »

Immaculate

AccorHotels certified review
Rameez N. Families - 04/02/2018
« Comfortable stay. »

Was ok but not WoW.

AccorHotels certified review
Muhammad K. Friends - 04/02/2018
« Mr. »

It was an amazing experiance that i would love to do again, and i will recommend it to every one Thank you so much

AccorHotels certified review
Khalid M. A. Families - 04/02/2018
« nice vacation in extraordinary place »

Quiet pleasant stay

AccorHotels certified review
Muhammad S. Business - 04/02/2018
« Good experience »

Comfortable, liked the cleaning service & reception etiquite .. disliked absence of smoking area inside the lobby.

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