Mama Shelter Prague 4 stars

TripAdvisor rating 4.5/5 243 reviews
Mama Shelter Prague
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Room 1

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Children's age
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Hotel extras

From EUR 69 Atypical and trenday rooms Affordable and comfortable rooms with 5 stars bedding

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AIRPORT PRAGUEPaying
  • LATE CHECK-OUTPaying
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 5 meeting room(s)

Hotel location

Mama Shelter Prague

Veletrzni 1502/20
170 00
praha 7- holesovice
czech republic

Tel: +420225117111

Fax: (+420)225117800

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AIRPORT PRAGUE At 15km / 9.32 miles - Shuttle paying

  • By train

    PRAGUE MAIN STATION At 2.5km / 1.55 miles

GPS :50.102356, 14.431385

Our accommodations

MEDIUM MAMA DOUBLE

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

LARGE MAMA DOUBLE

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

LARGE MAMA TWIN

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

XXL MAMA

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

MAMA PENTHOUSE

  • Max. number of persons: 4
  • Area: From 69
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

MAMA SHELTER RESTAURANT

Type of cuisine: Regional

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAMA SHELTER BAR

Photo non contractuelle / Strictly non binding

Enjoy our unique cocktails at our enormous island bar, relax, meet people, and share moments with your friends and loved ones while listening to live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 62

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mama Shelter Prague

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,221 reviews

tripadvisor

TripAdvisor Rating 4.5/5

243 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A charismatic and lively hotel

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

The overall experience was good. The location is good, the hotel appears clean and well maintained. The staff is very efficient, friendly and helpful. The outdoor terrace service experience in the evenings was very good and the food was also well prepared and presented. I would like to point out the following: 1. The traffic noise at level 9 (regardless if you are on one or the other side of the hotel) makes it impossible to have the window open. This makes the experience for me less comfortable as I prefer to have fresh air in my room rather than air conditioning. 2. A refill of body lotion and shower gel was only given on request. For a 4* hotel I would expect shower gel and body lotion to be replenished automatically when the cleaner sees it is used up. 3. I stayed five nights - two by myself and three with my husband. The sheets were not changed in five days. 4. The breakfast experience was rather chaotic and not enjoyable at all because of large crowds and noise levels. I recommend having two-three breakfast stations - perhaps partitioned off to give the sensation of smaller groups of people in the rooms. With more logical logistics where people are not in each other´s way gathering their breakfast and blocking the traffic the experience would already be better. It was hard for staff to keep up with refilling items - especially if you have a late breakfast.

Great place, great staff

Customer review rating 4.5/5

Victor Business - 09/09/2019 AccorHotels review

Place is great and rooms are very large, clean and bright. I highly recommand this place.

Cozy place

Customer review rating 4.5/5

Katerina Solo - 09/09/2019 AccorHotels review

Helpful and friendly staff, stylish hotel. Great breakfast. Highly recommended!

Great beds and breakfast. Lacking facilities.

Customer review rating 4.5/5

Georgie Couples - 08/09/2019 AccorHotels review

Room was comfortable if small. Comfiest hotel bed ever stayed in! Enjoyed the free films. Appreciated the air con. Lacking facilities to make a hot drink in the room (a kettle and some mugs would've been nice).

Mama loves you - and we love Mama

Customer review rating 4.5/5

Lisbeth &. M. Couples - 08/09/2019 AccorHotels review

Mama loves you - and we love Mama We had a fantastic time – everything from the design and the terrace and the many easygoing comforts, to the staff and the cleanliness everywhere, the tasty food and lovely cocktails were perfect, (we went once a day minimum) this is just a very well managed hotel (management is around at all times during the day/evening – very hard working group of great people), we loved every second of our stay thank you so much A special big thank you to Ted and Stefan for making us feel extra welcome – they were both so nice to us, we loved the way Stefan was caring and wonderful with both guests, and the team in the restaurant and bar department, everybody in his team were so much fun to be around and we enjoyed all the many talks we had with everybody during our stay – we can’t wait to our next visit. We also loved Holesovice which is a great part of the city to stay in – full of locals, and nice bars and restaurants, just outside Mama you can catch the Tram 17 that takes you to the Old town in 10 minutes, tickets can be purchased either in the lobby (have small changes ready) or with credit card in the tram – or take a walk through Letna Garden it will take you around 30 minutes. Last but not least we stayed in the most wonderful room ever – on the 8th floor with amazing views and the comfort of that room was just outstanding. Breakfast is great and busy which I always enjoy being a part of when traveling – the staff are great they keep a very high standard and food was constantly being refreshed

Pleasant stay

Customer review rating 4.5/5

Anonymous Couples - 05/09/2019 AccorHotels review

Really nice, we enjoyed the activities offered by the hotel (arcades, movies, pool) and the breakfast was great, a lot of choices.

my stay at Mama Shelter

Customer review rating 4.5/5

Anonymous Business - 04/09/2019 AccorHotels review

Always a hassle on reception for the registration

Relaxed, comfortable, enjoyable stay.

Customer review rating 4.5/5

Rupert V. Business - 03/09/2019 AccorHotels review

Efficient, professional, polite. A welcoming and warm visit.

Love Mama, Love Prague.

Customer review rating 4.5/5

Anonymous Friends - 03/09/2019 AccorHotels review

Great hotel and concept in a magical city.

Best part of the weekend was the hotel

Customer review rating 4.5/5

Deborah Couples - 03/09/2019 AccorHotels review

I can honestly say the most welcoming and kind staff I met during my trip to Prague was all in this hotel. Everybody was helpful and customer service was great. The food was amazing at the hotel and also the mixed styles and games is great fun. It was nice to stay at such a trendy hotel.

A very pleasant stay in a lovely environment with helpful staff.

Customer review rating 4.5/5

Eve Couples - 03/09/2019 AccorHotels review

Really loved the hotels playful style and my husband and I really enjoyed the terrace, dj's etc. The only down-side for me was that the bar closed at midnight leaving no access to food, drinks or even water. Also, I believe there was a gym in the hotel but on check in this was not communicated.

Comfortable

Customer review rating 4.5/5

Lenka Couples - 02/09/2019 AccorHotels review

Great hotel in a good location

Generally it was a satisfiying stay

Customer review rating 4.5/5

Anonymous Families - 02/09/2019 AccorHotels review

We liked the concept of Mama Shelter.Altough I have been a silver member of Accor Hotels, this is my first time in Mama Shelter hotel. We really liked the size of the room, restaurant, entertainmet in the lobby and cleanliness. I guess the location is the best part of the Mama Shelter Prague. We had 2 disappoinments; one is parking fee for the guests and the other one is reception. One of the receptionist was not really friendly and customer focus.Her name was Barbara and she spoilt our day by talking negatively without understanding customer problem and not coming closer to solve the problem.

Good just had a little bit of confusion during checking-in and checking out

Customer review rating 4.5/5

Anonymous Families - 02/09/2019 AccorHotels review

Checking-in = We're giving the receptionist our IDs but insisted on having our passports, then he asked for our visa but since we are diplomats we don't have one so he eventually asked for our ID in the end. Also, we are giving a copy of our booking but he said he didn't need it, however he said he can't find it so we gave him the copy of it in the end also. Checking out = somebody charged some food in our room which we didn't order. Good thing the receptionist just let it go. Overall, rooms and amenities are nice. Thank you.

OK

Customer review rating 4.5/5

D.f. Business - 01/09/2019 AccorHotels review

Some good things, some things need improvement

Great spot, design hotel, parking lot.

Customer review rating 4.5/5

Matus T. Business - 29/08/2019 AccorHotels review

- nice rooms - design areas of hotel - fine location towards center ( walking distance 20 min ) - food and drinks good

Ultra modern and very comfortable

Customer review rating 4.5/5

Jason K. Solo - 29/08/2019 AccorHotels review

Awesome hotel with very close proximity to old town and more. Very cool vibe , great rooms and balcony bar. Coll people working there and very polite and professional. Would recommend!

Satisfactory

Customer review rating 4.5/5

Dee Solo - 28/08/2019 AccorHotels review

The room was clean. Hotel was in a reasonably good location, easy to get public transport.

Mama Shelter and its lovely staff were icing on the cake of our mother daughter holiday in the dreamy Prague.

Customer review rating 4.5/5

Özlem Z. U. Families - 28/08/2019 AccorHotels review

From the check-in to check-out the staff has been very friendly and warm, processes fast and professional. The decor was very whimsical. Breakfast was perfect. The terrace made us want to return to the hotel and take our drinks at the swinging chairs. Rooms were clean, beds were very comfortable. The only drawback was the lack of a business center. A few laptops and a small corner would have been great as I had to do a few business stuff and did not carry my laptop. I had checked it on the internet and seen there was a business center. Unfortunately, Prague Mama Shelter is not among them.

Great place to stay, nice, cosy, maybe a bit expensive for Prague.

Customer review rating 4.5/5

Ivo G. Friends - 27/08/2019 AccorHotels review

We had a great time.

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