Hotel - Mama Shelter Prague
Mama Shelter Hotel Mama Shelter Hotel

Mama Shelter Prague

4.5/5 100 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • AIRPORT PRAGUE
  • LATE CHECK-OUT

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
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Hotel location

Our rooms

Set down your bags, relax and enjoy the moment, Mama takes care of everything. From Mama Medium to Mama Penthouse, there is a room designed for your comfort and pleasure.

  • 238 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 311 reviews

Our guest reviews for Mama Shelter Prague

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 100 reviews
Anonymous Business - 04/12/2018 AccorHotels certified review
« Price quality satisfaction »

Predictable as I know the Paris branch very well, but reception staff was nor enthusiastic nor very helpful, they seemed uninterested in their job, the hotel or the client.

Eva Families - 03/12/2018 AccorHotels certified review
« Pretty satisfied »

You have a very nice renovated hotel with an amazing reception staff (especially I would like to praise Miss who was checking us in around 1AM on Saturday - she was the nicest).. The rooms were smaller than expected and I would have enjoyed two toiletries sets since there were two people staying in the room.. Otherwise, the bed was the most comfortable!

Jon Business - 30/11/2018 AccorHotels certified review
« Good value, basic bur comfotable room »

Meetimg space worked well, lunch ok, bedroom - bed was comfy, pillow good but otherwise a bit basic. Only real grip was i paid extra and ordered the hotel car to the airport at 5.30am and it was 15 minutes late. Not acceptable. Could have taken a taxi for half the cost.

Carlos Couples - 29/11/2018 AccorHotels certified review
« Excellent »

Nice breakfast, clean rooms, friendly staff! Would it be nice if you could offer room service

Paul Friends - 29/11/2018 AccorHotels certified review
« Below average »

Nice hotel and rooms are good’however we found the staff at reception and bar extremely poor with no hospitality skills The absence of a manager is clearly evident Probably wouldn’t return

Javier Business - 25/11/2018 AccorHotels certified review
« Fresh hotel experience »

I had stayed several times in this hotel when it was called Park Hotel. I think the new management has done a great job in the renovation. The things I like most in the room are the comfortable bed and the new "rain" shower. On the other hand the furniture is rather basic and I have missed a proper wardrobe to hang my clothes. The room isolation (acoustic) has unfortunatly not improved since the times of the Park Hotel. People at the corridor can be heard as if they were inside the room. Hopefully there wasn't many guests during my stay. I found the restaurant very good and practical for business travellers. Actually I had diner at the hotel the three nights of my stay. The breakfast was also very good. It is a pity that the music's volume in the saloon was too loud for me.

Dilek &. H. Couples - 20/11/2018 AccorHotels certified review
« Nice experience »

the staff were very friendly and helpful. we had a nice room and also a free upgrade :) we will recommend the hotel for sure.

Per Couples - 18/11/2018 AccorHotels certified review
« Nice hotel with excellent breakfast choices and friendly personnel »

Overall a very good experience. The only this, and this could be due to age(?), is that the early evening music was a little bit too high. It made it difficult to have a conversation - we had to move to the seats in front of the reception. Appreciated the pool table:)

S. Families - 14/11/2018 AccorHotels certified review
« Amazing breakfast. »

Great communal areas. Breakfast is top class. Deco is great.

Milan Business - 13/11/2018 AccorHotels certified review
« Good »

Good

Rene Business - 11/11/2018 AccorHotels certified review
« excellent »

clean, comfortable

Emma Business - 10/11/2018 AccorHotels certified review
« Friendly staff and a lovely room »

The staff were friendly and kind. I haven't given you 10/10 because for the price of the room, I would have expected the facilities to be better. There was no pen and paper in the room, no tea (only instant coffee), no bathrobes/slippers that sort of thing.

Andrew Couples - 08/11/2018 AccorHotels certified review
« Nice Property; Poor Staff »

Mama Shelter in Prague is a beautifully appointed property with a stunning reception area and quirky theme throughout. The decor in the rooms is to a high standard although it lacks a consistent unifying theme. The reason for the €13 novelty masks being placed in the rooms is not clear, and somewhat cheapens the experience. The reception, restaurant and bar areas are wonderfully designed. It is a pleasure to relax in the bar area with a drink. However, the hotel is let down by the staff. At all times there appear to be too many staff on duty. The staff will joke around and act in an unprofessional manner in front of guests. In one instance receptionists were playing pool and swearing in front of guests. This is not appropriate for a four star hotel and serves to cheapen the experience. The hotel is advertised as having a concierge service, yet there is no manned concierge desk.

A. Friends - 08/11/2018 AccorHotels certified review
« Okay experience »

I’ve stayed at several hotels of the Mama Shelter franchise and I must say that Prague was the most underwhelming so far. Don’t get me wrong, the staff was friendly and even gave us our room early. But the « Mama » vibe was missing: the usual fragrance that is present in every hotel was missing and the rooms were boringly plain. We had the Do Not Disturb sign on but room service knocked THREE times on our door during the morning just to check we really didn’t want to be disturbed. As for the heating, it was on full blast (at 26 degrees) and even though we couldn’t turn it down, it stayed at that temperature during our whole stay. As for check out, it took approximately 30 minutes as they were teaching a trainee...

Philipp Business - 23/10/2018 AccorHotels certified review
« What a great hotel »

I spend a long weekend at the hotel, first part business then leisure. Staff were super welcoming and open, very casual which I liked more than the corporate brand hotels. Rooms are nice, much bigger than I expected and crazy colourful. Great bed and great shower (pretty much all I care about...). Had lunch and dinner a few times in restaurant and on the terrace, very good food - some Czech dishes but mostly international. Loved the Pizza. Used both Uber and tram to get to the city - both work super well, affordable and easy.

Anonymous Couples - 17/10/2018 AccorHotels certified review

Nice hotel, rooms bit too hot as the aircon was not working properly but Apart from that all good

Bkoz Couples - 16/10/2018 AccorHotels certified review
« Very entertaining accomodatipn »

Nice and clean rooms, fantastic design of the hotel, very friendly and helpful staff, good location

Sevin W. Families - 15/10/2018 AccorHotels certified review
« Amazing »

We had an incredible experience with Mama Shelter. Afterwards, we decided to always check whether there is a Mama Shelter, which ever city we go on holiday. It's a brand new hotel, vibrant, bohemian and still very luxurious and chic, has a great bar and restaurant area, amazing staff and also very kid friendly environment. Our 8 year old daughter had a great time as well. Rooms are deluxe, super comfortable mattresses the bathroom are modern, great water pressure etc. Just amazing, one word.

Elsie U. Families - 14/10/2018 AccorHotels certified review
« Very happy in this hotel and have no hesitation in recommending it to others. »

Very pleasant and extremely satisfactory. The staff both at the reception and elsewhere very helpful and courteous. However, as we stayed seven nights we would have appreciated having a cupboard for our clothes and drawers for our belongings. Furthermore, as we are elderly we needed to spend some time in our room and would very much like to have two comfortable armchairs to have a rest after outings while watching TV.

R&h Couples - 14/10/2018 AccorHotels certified review
« The firtst time Prague »

It was a pleasure staying with you while the first time in Prague. I liked the style of Mama Shelter, it truly felt like coming home after a long day in the city. The bed was great, the room was clean, the breakfast was good... You could show with the breakfast also a bit more of the creativity, which could be find in so many details through the entire hotel. We loved staying with you and can definitely recommend it.

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