Hotel - Mercure Mannheim Am Friedensplatz
Mercure Hotel Mercure Hotel

Mercure Mannheim Am Friedensplatz

3.5/5 364 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 180 rooms
  • 174 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 569 reviews

Our guest reviews for Mercure Mannheim Am Friedensplatz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 364 reviews
Business - 23/05/2018 TripAdvisor review
« I like it but there poor internet connectivity »

It a wonderful place to stay for holiday or business but the internet connectivity needs to be worked on because it is very very poor. The staff is very friendly, the food is good, its close to the amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we thank you for choosing our hotel for your stay and your positive comments but also for your advices concerning your experience about the internet connectivity. That helps us a lot to modify our procedures to improve our services. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Business - 06/06/2017 TripAdvisor review
« Excellent Hotel »

I liked the location. It is a brisk walk from the center of the city. I would stay at this hotel again. The hotel is neat and clean. The breakfast is great and the patio is nice to sit down and relax. Cannot walk to the train station. Taxi to the airport is 11 euros.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we thank you for choosing our hotel for your stay. We are very happy to experience, that you where very satisfied with our services. Best regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Business - 03/06/2017 TripAdvisor review
« Nice location but a lot of improvements needed »

It was my first visit after the hotel cheanged from Park Inn to Mercure. Hotel still in transition and unfortunately guests have to suffer from it. Reception seems not to be trained and I think I got room for smokers that was supposed to be fully cleaned up but it was not. Be careful and watch feedbacks from others if its improving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we thank you for choosing our hotel during your stay in Mannheim and thank you for your advices. They will help us to improve our services and to check the effectivity of our procedures. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Family - 31/05/2017 TripAdvisor review
« Mannheim Stay May 2017 »

Air conditioning was totally not working and there was no proper house keeping. Drainages in bathroom were not working properly and toilets are not very clean. It was really a terrible stay for me and my family. Hotel does not have good facility and staffs are really less to handle such a huge fraternity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we thank you for choosing our hotel during your stay in Mannheim and thank you for your advices. We are very sorry, that we where not successful in meeting all your expectations and are taking your comments concerning into account to convert our actual standards according to the needs of our customers. We would be very happy to welcome you again as our guest in Mannheim. Best Regards, Mercure Hotel Mannheim am Friedensplatz, The Management

Eric P. Solo - 06/10/2016 AccorHotels certified review
« Having a country feel in the city »

Would like to have high speed internet without having to pay extra. Also need to have bike racks outside especially in a country and city that has so much cycling as a mode of transportation. This is a must. Air conditioner made a annoying bleeping sound, but could turn it off and open window at this time of year. Otherwise fantastic hotel. Clean, spacious rooms. I will return....great relaxing location. free wifi was too slow . Hi speed wifi should be included in hotel price. sometimes there was too much for only one person at front desk Nice to have a fridge in room

Jb Business - 15/09/2016 AccorHotels certified review
« Friendly staff »

My low score was due to horrible wifi. Even the pay wifi was horrible. Next business trip, I'll definitely stay at another hotel. Worst wifi

Matthew S. 06/09/2016 AccorHotels certified review
« Great »

Spotlessly clean, great location, easy parking

Gabriele P. Solo - 03/07/2016 AccorHotels certified review
« A pleasant stay in a nice hotel »

I chose this hotel for its convenient location in Mannheim, centrally situated but yet in a quiet, green area, with own parking facilities in front of the door (free of charge!). The hotel staff at the reception and the restaurant was very friendly and helpful. It was particularly nice being able to take breakfast on the terrace in the morning. Good breakfast buffet. My room was quite spacious, very clean, and the bathroom offered all conveniences one can expect. As said before, a pleasant stay! Centrally located but yet in an green, calm area. Breakfast buffet was plentiful, I did not try the evening restaurant facilities Service was very good, at the reception as well as in the restaurant Nice, casual atmosphere, with the terrace as a plus.

Ing. H. K. Business - 20/06/2016 AccorHotels certified review
« A good stay »

My stay in your hotel was pleasant. A good atmosphere and good service!

Tatiana Families - 10/05/2016 AccorHotels certified review
« Great location, friendly staff, excellent breakfast »

The rooms were a bit small, no air conditioning and no fridge/mini bar. Breakfast was complete, hot and cold dishes. Also possibility to sit outside. Free wifi is very slow, but you can pay extra for faster wifi, but we didn't do that. Rooms are a little outdated, so is the bathroom. Everything was cleaned well, though. Close to the city centre with a lot of shops and restaurants. Across the street there's the lovely Luisenpark. Thumbs up for the chefs who prepared breakfast and dinner. Helpful and friendly staff. Correct service. A lot of people were sitting at the bar or outside to enjoy a drink in the evening. Very clean, a bit small, no fridge, no airco, outdated. Comfy bed, almost no storage room. Quiet rooms, but no air conditioning is not done this time of the year. There was a display to set the temperature, but nothing happened when it was set cooler.

Carlos A. Business - 07/12/2015 AccorHotels certified review
« Very pleasant »

The hotel was nice, organized and the personnel was professional. Public transportation is not

Kihal Couples - 01/09/2015 AccorHotels certified review

No air conditionner, it was too hot in the room to sleep well

Kris J. Business - 31/08/2015 AccorHotels certified review
« OK hotel for business but bathrooms could use an update »

The hotel was generally OK. Everything that needs to be there i available. Unfortunately, the toilet in my particular room (605) showed signs of a seat that was not completely clean and the bathroom itself is somewhat dated, does not feel "fresh". Other than that, everything was fine. These days, offering a connection far below 10 mbit/second is a big NO... A modern and fast connection should be available without the need for annoying sign in pages that constantly need to be signed in to. Perhaps a bit dated on the outside. The parking area was not very nice. Spaces for cars were to close together for modern day cars: this could lead to car doors bumping in to each other when entering or exiting the vehicle. It was standard for this type and class of hotels.

Abdullah A. Business - 25/08/2015 AccorHotels certified review
« Excellent »

Simply and in one word (was excellent hotel) very good Nice and modern Central and quite Excellent Proffesional Very Good Large and clean Nice location and helpfull staff

Chris Couples - 30/04/2015 AccorHotels certified review
« Would recommend this hotel »

The hotel was overall good. The receptionists where very knowledgeable and where very supportive. Maids did not bother to change all the towels and one day did not clean the room, however the receptionists took care of that. The location of the hotel is very convenient. The room had everything that we would need while staying there, for example, refrigerator, hair blower, safe, tv, air conditioning, coffee machine. The flowers next to the hotel entrance were not smelling well that was not appealing to us.

Tommy H. Friends - 13/04/2015 AccorHotels certified review
« Time Warp weekend »

Amazing hotel for the price! stayed here for 3 nights for a festival and could not have been happier. Staff was extremely helpful and friendly, lobby bar was a great area to relax with delicious food and the outdoor patio is great to relax on during nice weather. Only disappointing factor of this hotel is no onsite fitness center.

Anonymous Couples - 29/12/2014 AccorHotels certified review
« Etwas chaotische Organisation »

Charme eines 70 er Jahre Baus aufgrund Innenstadtlage / nähe Bahnhof sehr gut Chaotische Organisation erste Buchung lag angeblich nicht vor und wurde dann noch gefunden Trotz Nichtraucher Buchung erst mal in Raucherzimmer geschickt bei zweiter Buchung war das Zimmer nicht gerichtet - dann aber freudlicherweise kostenloses Upgrade Am Morgen wusste der Kollege bei Zahlen aber wieder nicht Bescheid und wollte vollen Preis Schlicht Sauberkeit lässt zu wünschen übrig. Badboden mit Flecken

Anonymous Business - 14/11/2014 AccorHotels certified review
« Business stay »

Quite old room which need to be refreshed. Bathroom outdated! Main hall, breakfast area and conference rooms good enough.

Nadine Friends - 11/11/2014 AccorHotels certified review
« Friendly and uncomplicated »

We only stayed overnight but the service personnel were very friendly and competent. The rooms suited our needs and had all the infrastructure required. The breakfast buffet was great with a good selection. a big block - but as shown in picture so ok was very near where I needed to go (Palazzo Mannheim) just had breakfast - was good very nice, freindly and competent A bit "cold" good facilities could have more character

Anonymous Business - 09/10/2014 AccorHotels certified review
« Single overnight stay - inconvenient service »

After a full days work I arrive late in the hotel in Mannheim. All I want is a shower and a quick meal and then of to bed. The last thing I want to do is run downstares to order my food and then 30 minutes later go back down again to pick it up and bring to my room. Eating alone in the restaurant is also not very pleasant. I went to bed tired, hungry and dissatisfied. For a 4-star hotel, this is UNACCEPTABLE !! No used it Expect its OK Rooms are very noisy. You can hear the TV and shower from your nabour Not pleasant to be faced with dirty linen cart when you want to use the elevator to go down for breakfast. very close to work meetings. I wouldn't know. Have not tasted the food, because no one wanted to bring me something to my room !!! No room service is simply NOT DONE !! Work meetings and overnight stay. No eating, obviously! basic. I could not work out how the coffee machine works and there was nothing in the minibar to eatr either. Noroomservice and no snacks in the minibar - I went very hungry - TOTALLY dissatisfied !! The room could not have been stripped further from any comfort. Why don't you take out the haridryer and put a coin slot in the TV while you're at it !!! That would really save you some bucks! 4-star hotel should have room service !!

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