Mercure Hotel Bielefeld Johannisberg 4 stars

Customer review rating (ALL Rating) 4.0/5 126 reviews

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Mercure Hotel Bielefeld Johannisberg - Image 1
Mercure Hotel Bielefeld Johannisberg - Image 2
Mercure Hotel Bielefeld Johannisberg - Image 3
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Am Johannisberg 5, 33615 BIELEFELD, Germany

Description

Hotel extras

  • In a quiet, central location in a park

  • PRIME Restaurant & Bar

  • Large car park at the hotel

  • Terrace with a view

  • 9 air-conditioned meeting rooms

Our accommodation(s)

Hotel location

Mercure Hotel Bielefeld Johannisberg

Am Johannisberg 5
33615 BIELEFELD
Germany

GPS:52.019163, 8.518584

Telephone
Fax +49 521 9238250

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

RESTAURANT

Restaurant and terrace with views over Bielefeld's skyline and Sparrenburg Castle. Regional and international cuisine, breakfast, lunch, dinner, à la carte, set meals and buffets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  126 reviews

TripAdvisor Rating  3.5/5  378 reviews

Nice location and great comforting stay

Customer review rating 5.0/5

Mark J. Business - Confirmed reviews ALL

Great room, beds, comfort...Enjoyed the location, overlook of the town, walking trail/park...Nice bar/lounge and breakfast area...Great breakfast selections...Wonderful Staff.

Dear Mark, Thank you for such a great review. It warms our hearts to learn that our location atop the Johannisberg provided you with such a memorable backdrop for your stay. The comfort of our guests is paramount, and we're thrilled that our rooms met your expectations for a restful visit. Our PRIME Restaurant takes great pride in offering a variety of breakfast selections, and it's gratifying to know that you started your day on a high note with us. We are also pleased that our commitment to cleanliness contributed to a pleasant atmosphere during your stay. Sustainability is a core value for us, and we're honored that our efforts resonated with you, particularly the patio renovation, which we hope you'll have the chance to enjoy more leisurely in the future. Our staff, from the receptionist who adeptly managed your reservation changes to the bartender's skillful preparation of your Whiskey sour, are dedicated to providing exceptional service, and your acknowledgment is greatly appreciated. Thank you once again for choosing Mercure Hotel Bielefeld Johannisberg, and for your kind words about our team and facilities. We look forward to a return visit from you in the future. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Never again

Customer review rating 1.0/5

Not R. F. Y. Business - Confirmed reviews ALL

Room was terribly smelling (cigarette smoke). Wi-Fi was very poor, Taxis were not available. Room was missing multiple things and was in general low quality for the price paid. Apart from that I had to change the entry card multiple times a day which is VERY annoying.

Dear Sir/Madam , Thank Y. for taking the time to share your review. We are truly sorry to hear about the discomfort caused by the odor in your room. Our rooms are designated non-smoking, and we strive to ensure that all guests adhere to this policy for everyone's comfort. We regret to learn that the Wi-Fi service did not meet your expectations. We aim to provide reliable internet access and will look into this matter. Concerning transportation, while we do not have a dedicated taxi service, our team is usually able to assist in arranging transportation as needed. We apologize for any inconvenience this may have caused. We are disheartened to hear that the room did not reflect the high standard we endeavor to uphold. Our goal is to offer accommodations that combine comfort and functionality and we regret that we fell short in this instance. Additionally, we understand the frustration that can arise from key card issues and we will review our system to prevent such occurrences in the future. Please rest assured that we value your feedback as it is integral to our ongoing efforts to provide our guests with a pleasant experience. Your comments have been shared with our team for internal review. We hope Y. will consider staying with us again in the future. Best regards, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Good stay in quietly located area

Customer review rating 4.0/5

Roserio Business - Confirmed reviews ALL

I spend one night at Mercure hotel during a business trip. The hotel is located is a quiet area and with a good view. Breakfast was great and just what we needed to start the day. I recommend it! Roserio V.

Dear Roserio, Thank you for this kind feedback concerning your visit. We're delighted to hear that the tranquility and views from our hotel added to the enjoyment of your visit. It is a pleasure to know that our breakfast offerings provided you with a great start to your day. Please be assured that our team at Mercure Hotel Bielefeld Johannisberg is committed to maintaining the high standards of service and hospitality that you experienced. Your recommendation is greatly appreciated and it serves as a wonderful endorsement for future guests. We look forward to welcoming you back. Best wishes, Ihr Team vom Mercure Hotel Bielefeld Johannisberg

Great experience!

Customer review rating 5.0/5

Goran M. Business - Confirmed reviews ALL

My one-night stay was brief, but everything was served quickly and with a smile! It was a pleasant experience overall.

Dear Goran, Thank you very much for your kind review. We are very pleased that you enjoyed your stay with us so much and that you felt completely at home. Please visit us again soon! We would be very happy to do so. Until then, we wish you a wonderful and pleasant time. Sincerely, Britta Groß General Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Decent hotel for the short trip. Free parking. Good breakfast.

Dear Sergey, We very much appreciate your comments regarding your stay at the Mercure Hotel Bielefeld Johannisberg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Britta Groß General Manager

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Other web-users rate our hotel

  • 267 reviews 9.3/10 Location
  • 468 reviews 5.4/10 Room
  • 309 reviews 8/10 Service
  • 26 reviews 4.3/10 WiFi
  • 284 reviews 2.8/10 Cleanliness
  • 205 reviews 8.7/10 Breakfast
  • 166 reviews 4.9/10 Vibe
  • 110 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.