Hotel - Mercure Almaty City Center
Mercure Hotel Mercure Hotel

Mercure Almaty City Center

5.0/5 30 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 30780.00 KZT Non member rate
From 27702.00 KZT Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • ALMATY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The airconditioned 30 m² Standard Room, with one double bed or with two single beds, offers contemporary room design with features of ethnic style, wardrobe, mini-bar, LED TV, coffee and tea making facilities, WIFI, working area with a desk.The airconditioned 60 m² Superior Suite Room, with king size bed with a living room and a sofa offers wardrobe, walk-in closet, exclusive bathroom, mini-bar, two LED TVs, coffee and tea making facilities, WIFI and a working area with a desk.

  • 117 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Almaty City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 30 reviews
Bento2016 Solo travel - 20/08/2018 TripAdvisor review
« Great hotel, excellent staff but mediocre food »

The hotel is new (April 2018) and everything is nice, new and clean. The rooms are good, beds are nice and the staff speaks excellent english and is very friendly.The only (big) downside is the food, it's not that great. Regularly got overcooked chicken and burgers for example. Get a new chef and I would give this place 5 stars any day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bento2016, Let us thank you for choosing “Mercure Almaty City Center” and for taking time to share your impression of your recent stay. It is a great pleasure for us to find out that you appreciate our quality of service, as we always try providing our guests with perfect conditions for the rest. Positive feedback from a satisfied guest is our greatest reward. Thank you very much for comments about the food. We transferred it to Kitchen Department to improve the quality. We hope that you will choose “Mercure Almaty City Center” again during your next visit to Almaty and you will enjoy your rest with us! Best regards, Danilo Benne General Manager

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