Hotel - Mercure Lyon Genas Eurexpo hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Genas Eurexpo hotel

4.5/5 137 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • LYON SAINT EXUPERY
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design.Experience our spacious design bedroom suites, with exclusive upscale Mercure bedding, Nespresso machine, tea and coffee making facilities with kettle, and other little touches that create the perfect environment for work or relaxation.

  • 84 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV Bouquet beIN Sports
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 578 reviews

Our guest reviews for Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 137 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Noel Families - 27/10/2018 AccorHotels certified review
« Excellent stay »

Nice big room with a lovely bathroom. Staff were very kind and helpful. Overall very happy with our stay.

Luc D. Couples - 24/10/2018 AccorHotels certified review
« A nice, comfortable, recently refurbished and quiet hotel with a very good breakfast - but cold during the night (AC not working and no spare blanket available in the room) and no pressure in the shower »

We would have had a very nice stay in your hotel, had we not suffered from the cold temperature during the night. In fact the AC system seemed to be out of order in our room, as it was impossible to restart it during the night. To answer your question in advance: no, we didn't actually call the reception in the middle of the night when we started feeling cold, because, as you can imagine, when you are half asleep, you don't find it easy to call and receive someone in your room at 3 o’clock am. At least would we have appreciated to find a spare blanket in the wardrobe. On the other way, the pressure of the shower was poor. Although the pressure at the tap of the bathtub was fine, when you switch it onto the shower position, it becomes weak – as if the switch remains blocked half way (despite efforts to press it further). A last thing to improve is the lighting. In fact the room was well refurbished in a modern style and pleasant to the eye. However, if there is a correct bedside lamp on the right side of the bed, the lamp on the left side is a floor lamp with only one foot-switch resting on the floor: not easy to switch it on/off when you are in the bed. If there was another switch for it, it was not enough obvious as we didn’t found it after a close inspection … A part of these inconveniences, we appreciated the hotel. The employees were homely, the breakfast was very good, and the overall refurbishment has been very well done with nice colours and furniture – and last but not least the bed was very comfortable. The location was also convenient: both close to our needs (airport and Lyon city) and quiet. Thanks for your consideration,

Mélanie M. Business - 15/10/2018 AccorHotels certified review

business trip

Trevor W. Couples - 07/10/2018 AccorHotels certified review

It was an enjoyable one night stopover. It was very easy to find the hotel, only 2/3 minutes from the Lyon Ring road. Our meal in the restaurant was very good and the staff there very friendly and helpful.

Anonymous Business - 02/10/2018 AccorHotels certified review

Non eventful fairly standard

Clairton Business - 14/09/2018 AccorHotels certified review
« Excellent experience! »

Friendly and professional staff, clean facilities and great internet connection.

Anonymous Families - 08/09/2018 AccorHotels certified review
« good hotel medium- service »

we asked for extra blaket for our small daughter and the answer was there are no extra linen or blankets in the hotel. at the end she got an extra linen to have as a blanket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADDIE M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Manager

Jo Couples - 29/08/2018 AccorHotels certified review
« Great stay »

Hotel exceeded expectations. Standard room was large and well equipped and bed very comfortable. Ate dinner and food very satisfactory. Excellent breakfast choice. Will recommend and would stay again.

Anonymous Solo - 29/08/2018 AccorHotels certified review
« Satisfaite »

Correcte

Mark Business - 24/08/2018 AccorHotels certified review
« Modern hotel with new spacious rooms »

Very fonctionel recently refurbished hotel with nice rooms. Breakfast was correct. I arrived late so did not eat in the restaurant or use the bar area. I would definitely come again when on business in the area. It is disappointing however when the hotel is half empty and I have a platinum card that no upgrade is offered. This is now happening very often with Le CLUBACCOR

Anonymous Families - 24/08/2018 AccorHotels certified review
« Better than expected »

We stayed a single night, very good value. Rooms better than expected. Lovely reception area let down by staff - not bad just indifferent. Liked the dining area - but too little service and two out of four meals were dreadful - toughest/oldest steak I have ever eaten. The other two meals were good

Keith I. Couples - 20/08/2018 AccorHotels certified review
« One night stopover »

We stopped over for 1 night on a trip from Edinburgh, Scotland to Aix-en-Provence.

Jules Families - 11/08/2018 AccorHotels certified review
« Beautiful hotel »

Beautiful hotel very helpful staff , room amazing only complaint was breakfast in the morning , there were no plates dishes cups , when asked for them they would bring out one or two , which could be a bit frustrating with other people requiring the same items and having 4 people in our group. Otherwise can not fault an excellent hotel very helpful staff , thank you

D. B. Families - 02/08/2018 AccorHotels certified review
« Will stay again »

Fantastic

Duncan J. Solo - 01/08/2018 AccorHotels certified review
« Great hotel with excellent restaurant at the door step of Lyon Airport »

Superb. Excellent restaurant with delicious dishes. Rooms are clean, welcoming and of great design. Will definitely stay again.

Josep B. Business - 31/07/2018 AccorHotels certified review
« satisfactoria »

agradable tranquila

Grant Business - 28/07/2018 AccorHotels certified review
« Great modern 4 star hotel close to St Exupery »

Upgraded to huge privilege room with large balcony. Super bathroom with bath and walk in shower and separate toilet. Small gym and pool but great to dip into with the hot weather. Dinner choice was small but friendly hard working staff. Only problem was the 1 lift was out of order on checking out and we had to carry our luggage down 4 flights of stairs when we were rushing for our flight.

FrancoPhile17 Couples - 19/07/2018 TripAdvisor review
« Weekend stopover in a Business Hotel »

Recently built, this is an excellent hotel in the business district with weekday prices to match which makes it an excellent hotel for a good value weekend leisure stopover for this retired couple. Reception on both occasions that we stopped over were very courteous and pleasant. The public areas feel spacious through reception and bar to a restful restaurant/breakfast room. Rooms are stylish and practical apart from the shower which defies logic. Windows open with a great view of Lyon on the South side and aircon works well. Did not sample supper, but breakfast was plentiful, varied and enjoyable. Very accessible from junction 8 on the Lyon Peripherique with secure parking, it is a convenient half mile from the motorway so we slept very soundly on comfortable beds. Will be delighted to make another weekend return.

B. Families - 07/07/2018 AccorHotels certified review
« Excellent »

Calme-gentillesse

Paul S. Solo - 23/06/2018 AccorHotels certified review
« Fantastic »

Stayed one night and could not have asked for more. Friendly staff, great rooms and a very easy check in. Could not fault anything.

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