Mercure Lyon Genas Eurexpo hotel 4 stars

TripAdvisor rating 4.0/5 177 reviews
Mercure Lyon Genas Eurexpo hotel
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Hotel extras

  • Located 5 minutes from Eurexpo and 10 minutes from Saint Exupéry Airport. Shuttle service.

  • Cozy setting with garden, terrace, fitness center and outdoor pool.

  • COTE restaurant with elegant seasonal cuisine. Le Barême bar lounge.

  • Covered car park

  • Spacious and extra-comfortable designer rooms. Free WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • LYON SAINT EXUPERY
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Lyon Genas Eurexpo hotel

36 Rue Antoine Pinay
69740
genas
france

Tel: +33478400202

Fax: (+33)4/78902353

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 10km / 6 miles - Shuttle paying

  • By train

    RHONE EXPRESS At 15km / 9 miles

  • By train

    SAINT EXUPERY At 10km / 6 miles

GPS :45.7293, 4.987568

Our accommodations

Enjoy our quiet, spacious rooms for 1 or 2 people, with a large double bed or twin beds, flat-screen TV, minibar, desk and fiber-optic WIFI. Our rooms have been fully renovated to offer the best in comfort and design. Experience our spacious design bedroom suites, with exclusive upscale Mercure bedding, Nespresso machine, tea and coffee making facilities with kettle, and other little touches that create the perfect environment for work or relaxation.

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 single Beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Suite with 1 double bed, sofa bed and balcony

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Suite with 1 double bed, sofa bed and terrace

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

COTE

Type of cuisine: Bistronomy

In a modern and cozy setting, discover our chef's cuisine made from fresh and seasonal produce. Our restaurant team will be happy to help you choose the right wine to best complement your meal.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAREME

Photo non contractuelle / Strictly non binding

Meet your friends or colleagues in a pleasant lounge area to have a coffee or enjoy one of our original cocktails or gourmet wines. In summer, relax and enjoy our comfortable terrace with a freshly made aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 70 m²

  • Maximum capacity: 70 people

Find out more

Our guest reviews for
Mercure Lyon Genas Eurexpo hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

907 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

177 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fine hotel

TripAdvisor rating 4.0/5

Wanderer300073 Couples - 05/06/2019 TripAdvisor review

Everything was fine. Easy incheck, fine room, bathroom clean and frech. Bar and resturang exelent service and meny. The food perfect made. Parking outsider and indoor garage. Good for cars whit holiday stoff.

Customer review rating 4.4/5

Alan M. Couples - 28/05/2019 AccorHotels certified review

Everything was great apart from lack of air-conditioning which was quite clearly stated on the confirmation that it was available. Had paid extra for a more expensive room. Unfortunately it had large glass windows which faced the sun and the room was very hot. There were no opening windows and the door to the balcony could not be left open because of high winds.

Dear ALAN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About our air conditionning, the problem is now fixed, we are sorry you had to support it. We hope that the next time you come with us, you will feel welcomed ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Nice environments, comfortable rooms, staff could be more friendly

Customer review rating 4.4/5

Michael K. Business - 17/05/2019 AccorHotels certified review

My comment "staff could be more friendly" relates to the service on the bar - poor support and understanding for not French-speaking people

Dear MICHAEL K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Genas Eurexpo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Short pleasant stay with warm welcome

Customer review rating 4.4/5

Anonymous Couples - 11/05/2019 AccorHotels certified review

No prior reservation made before arriving at the hotel. With the hotel being busy, no Privilege room was available. However, the Night shift staff did all he could to accommodate us & that is WHAT matters. Thank you!

Nice Hotel

Customer review rating 4.4/5

Anonymous Couples - 07/05/2019 AccorHotels certified review

Perfect for when we are on travel

OK mercure

Customer review rating 4.4/5

Hendrik Business - 27/04/2019 AccorHotels certified review

Everything ok

Good hotel close to the Airport

Customer review rating 4.4/5

Grant Couples - 10/04/2019 AccorHotels certified review

Brief stay, friendly receptionist. Room was adequate but disappointed did not receive Platinum upgrade.

Your booking system

Customer review rating 4.4/5

R. Families - 26/03/2019 AccorHotels certified review

Dear Madam, dear Sir, It is not acceptable to not properly inform your customers about your booking process. An amount (which does not match with the amount of the booked room) has been blocked on my credit card without any information and I had to pay my bill at check-out without knowing that. In total, it is like having paid twice! Now, I have to claim that pre-authorization amount back and have been informed that it can take several days. It is up to you to chose the right staff at the reception desk to inform about that kind of process or to mention it clearly on your website. Next time, I will book through Booking, something I wanted to avoid being aware they are taking a massive fee. I will not book online again. Best regards Helene R.

Good hotel to stay at

Customer review rating 4.4/5

David S. Couples - 18/03/2019 AccorHotels certified review

Clean and spacious room. Good evening meal. Polite staff

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Pleasant stay; appreciated the option to bypass daily housekeeping

Customer review rating 4.4/5

R. M. Business - 12/02/2019 AccorHotels certified review

I had a nice stay at your hotel. I appreciated the manager's efforts to let me check in on the Sunday night when the PSG football team was staying there before their match against Olympique Lyon. Also appreciated the shuttle service to and from the office. Dinner at Restaurant Cote was excellent; some of the best meals I've had in my travels - great tastes and presentation. Room service menu was very limited on Sunday night and the pre-packaged chocolate mousse was awful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Good Stay

Customer review rating 4.4/5

Thilak K. Business - 21/01/2019 AccorHotels certified review

The Stay was good. Staff was helpful and accommodating. Breakfast was good with lot of local produces.

Dear Mr. PERIYASAMY, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Corinne SAINRAT Directrice Générale | General Manager

Not good

Customer review rating 4.4/5

Anonymous Families - 11/01/2019 AccorHotels certified review

We booked two rooms, one twin and one double. We were given two doubles, had to go back and ask for a change. The substitute was roasting hot and had a broken A/C controller. The 3rd room for the kids was at the other end of the hotel. Our double room had an old bath and no shower. Medieval. It also had a constant sound of running water above. The carpets were re-bleached smeggy brown and unpleasant.

Great stay

Customer review rating 4.4/5

Andrew M. Families - 27/12/2018 AccorHotels certified review

Great stay and very welcome

Dear Mr. M., Thank you very much for taking the time to share such a positive feedback following your stay in your Mercure Genas Eurexpo. It is such a pleasure to read your enthusiasm and I hope that we will have the pleasure to count you as one of guest very soon again. Corinne SAINRAT Directrice Générale | General Manager

good service , bad night

Customer review rating 4.4/5

C. Business - 21/11/2018 AccorHotels certified review

Probleme of Fan balance on the FCU even in low spped , too noisy force to swith off the fuse at 04.00 AM.

Excellent stay

Customer review rating 4.4/5

Noel Families - 27/10/2018 AccorHotels certified review

Nice big room with a lovely bathroom. Staff were very kind and helpful. Overall very happy with our stay.

A nice, comfortable, recently refurbished and quiet hotel with a very good breakfast - but cold during the night (AC not working and no spare blanket available in the room) and no pressure in the shower

Customer review rating 4.4/5

Luc D. Couples - 24/10/2018 AccorHotels certified review

We would have had a very nice stay in your hotel, had we not suffered from the cold temperature during the night. In fact the AC system seemed to be out of order in our room, as it was impossible to restart it during the night. To answer your question in advance: no, we didn't actually call the reception in the middle of the night when we started feeling cold, because, as you can imagine, when you are half asleep, you don't find it easy to call and receive someone in your room at 3 o’clock am. At least would we have appreciated to find a spare blanket in the wardrobe. On the other way, the pressure of the shower was poor. Although the pressure at the tap of the bathtub was fine, when you switch it onto the shower position, it becomes weak – as if the switch remains blocked half way (despite efforts to press it further). A last thing to improve is the lighting. In fact the room was well refurbished in a modern style and pleasant to the eye. However, if there is a correct bedside lamp on the right side of the bed, the lamp on the left side is a floor lamp with only one foot-switch resting on the floor: not easy to switch it on/off when you are in the bed. If there was another switch for it, it was not enough obvious as we didn’t found it after a close inspection … A part of these inconveniences, we appreciated the hotel. The employees were homely, the breakfast was very good, and the overall refurbishment has been very well done with nice colours and furniture – and last but not least the bed was very comfortable. The location was also convenient: both close to our needs (airport and Lyon city) and quiet. Thanks for your consideration,

Customer review rating 4.4/5

Mélanie M. Business - 15/10/2018 AccorHotels certified review

business trip

Customer review rating 4.4/5

Trevor W. Couples - 07/10/2018 AccorHotels certified review

It was an enjoyable one night stopover. It was very easy to find the hotel, only 2/3 minutes from the Lyon Ring road. Our meal in the restaurant was very good and the staff there very friendly and helpful.

Customer review rating 4.4/5

Anonymous Business - 02/10/2018 AccorHotels certified review

Non eventful fairly standard

Excellent experience!

Customer review rating 4.4/5

Clairton Business - 14/09/2018 AccorHotels certified review

Friendly and professional staff, clean facilities and great internet connection.

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