Hotel - Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel

4.5/5 41 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AIRPORT SARAJEVO
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
    • Outdoor playground for children
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The cozy and spacious rooms connected to nature through large bay windows and balconies, are decorated with natural wood, wool and subtle touches of traditional Kilim patterns. Each room features free WIFI connection and eco-friendly amenities.Combining modern architecture with the character of a traditional village, the resort's villas feature three bedrooms with balcony, three bathrooms, living room with fire place, fully equipped kitchen and dining room area and offer free WIFI connection.

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 35 reviews

Our guest reviews for Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 41 reviews
Friends getaway - 10/08/2018 TripAdvisor review
« nice hotel in the forest for relax »

This is my second time here and both experiences were wonderful. It takes half hour to Sarajevo but the surrounding is very beautiful, actually we stayed in the hotel and nearby forest most of the time. All the people there are nice and very helpful. The Food quality is also very good. Although it's hot in the city but it's very comfortable here.

Adnan Solo - 30/07/2018 AccorHotels certified review
« Mr »

Excellent stay, decent staff, clean rooms, great swimming pool, great gardens and excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adnan A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

William Families - 27/07/2018 AccorHotels certified review
« Lovely hotel, extremely friendly service, will return. »

The hotel is beautifully designed and makes it easy to enjoy the forrest setting. The staff are extremely friendly and helpful. Breakfast buffet was very good. The dinner was good, but could still be further improved. Overall, we had a wonderful time at the hotel!

S. M. Solo - 11/07/2018 AccorHotels certified review
« MY OVERALL EXPERIENCE IS SATISFIED »

MY EXPERIENCE AT YOUR HOTEL IS : SO GOOD AND SATISFIED .

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. S., Thank you for taking the time to tell us about your experience at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edin Bajramovic General Manager

Ines K. Š. Couples - 10/07/2018 AccorHotels certified review
« Great service »

We had a great time. The only think we would like to add is that balcony would not be baby friendly place, and manu could be a bit richer. But those are small details

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edin Bajramovic General Manager

S_keme Business - 06/07/2018 AccorHotels certified review
« Everything was great. »

Everzthing was great. Very pleasent employers.

Buthaina A. F. Friends - 04/07/2018 AccorHotels certified review
« It was an amazing stay »

I loved everything about the hotel mostly the nature and its surroundings and the friendly staff and i felt like i was at home and I really enjoyed the forest hiking in addition the food was really tasty. I am looking forward to go back with my kids because I really think they will have they're times of there lives

Ines G. J. Business - 26/06/2018 AccorHotels certified review

Everything was very pleasant, except for the fact that I couldn't get a glass of wine at dinner time. The hotel is beautiful, staff very friendly and ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ines Gaspert J., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

Adnan A. N. Friends - 25/06/2018 AccorHotels certified review
« Mr »

Excellent stay, excellent treatment and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adnan A., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazovic Front Office Manager

Anonymous Business - 25/06/2018 AccorHotels certified review
« Hotel and personal high quity »

Extra

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marijana P., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazovic Front Office Manager

Irma Business - 19/06/2018 AccorHotels certified review
« Improvement is possible »

Beautiful spacious rooms, everything clean, spa center and pool are very good. The food was terrible. Not tasty at all. The service is also very slow so in order to get your order you wait quite a while and there even weren't so many guests. At the same time at the reception you have 4 people. It seems as not enough waiters and the kitchen really needs to improve significantly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Z., Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aldin Abazovic Front Office Manager

Edisa D. Business - 14/06/2018 AccorHotels certified review
« Beautiful !! »

Excellent .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edisa D., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edin Bajramovic General Manager

M. Business - 08/06/2018 AccorHotels certified review
« Simply - trumendous »

Extremely polite personnel. Beautiful and clean rooms. Tasty food. Atmosphere I have never experienced before. I will be recommending this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grabovac M., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazović Front Office Manager

Edin R. Couples - 29/05/2018 AccorHotels certified review
« Best Accor hotel experience ever »

Great and very kind staff ; brand new hotel with classy room and definitely will come back soon. Highly recommended if you like holidays within nature and forest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edin R., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazović Front Office Manager

Elma Business - 29/05/2018 AccorHotels certified review
« Top-quality hotel »

The staff were genuine, very welcoming and accommodating. Rooms spotless, a great base to explore nature. I will be staying there again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazovic Front Office Manager

Jurica P. Business - 22/05/2018 AccorHotels certified review
« The best hotel I visited »

Service was great, the choice of food (and the food) was also great. Really enjoyed the walk across the resort, the air and the silence, you can hear only birds :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazovic Front Office Manager

Dragan V. Business - 17/05/2018 AccorHotels certified review
« Kind staff »

Kind staff, excellent service, positive energy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort & Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazovic Front Office Manager

bekiranac Business - 13/05/2018 TripAdvisor review
« best accorhotel yet »

this was the best accorhotel i stayed till today. as the name says, middle in the forest with wonderful architecture and view to valley and mountains. room was very nice, large and with balcony. breakfast was a la carte and service was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for taking the time to post such a wonderful review about your stay with us. We hope to have the pleasure of welcoming you back soon at our resort! Sincerely, Anca Madalina Cristea

Azra Business - 16/04/2018 AccorHotels certified review
« A complete, wonderful service »

The hotel is very clean. The food was amazing! (Impressed by your banana bread, I have to try to bake my own and hope that it will taste just a little bit like yours :)) The most important thing are your employees. They where so kind and helpful... the service makes your hotel so special. I tried the spa. The water in the pool was ok, some people thought that it was cold, but I think it was on the point. I tried also the herbal sauna which was very clean and the temperature was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Azra K., We very much appreciate your comments regarding your stay at the Tarcin Forest Resort and Spa Sarajevo - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aldin Abazović Front Office Manager

Family - 08/01/2018 TripAdvisor review
« We are a bit confused »

We stay two days over new years evening, we just want more.......... but, NO Internet, NO TV, only halal food, no alcohol, I dont know what to say......... We booked and payed with International kitchen, there are just lying. We booked and payed with TV, there are just lying. We booked and payed with Wifi Internet, there are just lying. They get only three Points because it´s clean and almost new. But also the construction are not finished, electric cables are free in the bathroom and other life threatening things. But the panoramic view, oh good..... it´s better not go on the terrace, you just look on a village in the third world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you very much for your review and for your feedback, indeed we have experienced technical malfunctions which have been addressed in the meantime. We very much hope for a second chance with us, to prove our commtiment to hospitality. Sincerely yours, Anca Madalina Cristea

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