Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

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4.0/5 1,283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 128.00 AUD Non member rate
From 128.00 AUD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Relax and enjoy the space and comfort of a Standard or Superior room. Featuring a double or twin beds, natural lighting, shower, work desk, flat screen TV, free WiFi, tea and coffee making facilities, minibar and room service.

  • 139 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 276 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,283 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Lia J. Friends - 15/05/2018
« Relaxing and we run our own Bnb »

As we run our own little BnB it was a pleasure to be looked after for a change. It was our wedding anniversary and Mother's Day all rolled into one lovely stay combined with a painting holiday with John Wilson. So it was a learning experience as well. It was lovely to get up, have a great breakfast. Paint all morning to mid afternoon, come back to clean up, shower, lots of shampoo etc, replenished everyday, room serviced, cookies and tea etc replaced, and then go out to eat barramundi, cooked differently every time. The chefs did a great job, much appreciated. The reception, restaurant staff were efficient and friendly, ready to fullfilll any request, slightly out of the ordinary with grace and efficency. The girls were so quick to clean up I had to hang onto my plate a couple of times. All up fabulous holiday.

AccorHotels certified review
Peter Solo - 15/05/2018
« A good place with a few drawbacks. »

The staff were friendly, helpful, but at times there weren't enough at the counter. I think they should think of being at counter as a priority, not wait somewhere out of sight. But I noticed this at a lot of hotels. My main complaint is for the bathroom fan which was noisy and could not be turned off.

AccorHotels certified review
J P. Business - 15/05/2018
« Good food, comfortable standard room, poor wifi. »

I enjoyed the stay; standard room was comfortable and room cleaning etc good. Lunch and dinner food was very good (though expensive). Breakfast was ok at best, and wifi was annoyingly poor.

AccorHotels certified review
Ted Business - 15/05/2018
« Stay in Alice Springs »

Lovely set up with the resort. A suggestion when the resort has major bookings for dinner from non guests, the guests are ask first if they will be dinning in that night so the resort can arrange for tables & extra staff I required,

AccorHotels certified review
Michael Solo - 15/05/2018
« A comfortable place to stay »

Enjoyable, comfortable

AccorHotels certified review
Warren M. Couples - 15/05/2018
« Nice place to stay But !! »

Enjoyed the resort and it's location in Alice Springs. Excellent meals at the Barra on Todd. However did not appreciate not having our room made up, taking 4 days and three complaints to have the towel rail fixed, and the service desk was going to have maintenance look at how to get the lights working over the bed - Never happened. The easy access ( disabled room) were very well set out for people with disabilities particularly the shower setup.

AccorHotels certified review
Esther J. Couples - 15/05/2018
« Wonderful »

Enjoyed the stat very much, but did find the beer and wine were expensive

AccorHotels certified review
Carol G. Families - 15/05/2018
« Helpful friendly staff . »

Hotel was in easy walk to town centre, good size rooms, nice gardens and pool. Breakfast too expensive. Toast and tea/coffee $12.00 when same breakfast at our hotel in Darwin was free.

AccorHotels certified review
Donald R. M. S. W. M. E. S. A. S. A. T. P. W. F. Business - 15/05/2018
« great work trip »

I had a very enjoyable and comfortable stay whilst I was in Alice Springs recently for work, staff were friendly and accommodating, your property manager went above and beyond.

AccorHotels certified review
Jenny &. K. Couples - 14/05/2018
« It was a nice stay »

Greeting by Grace in Reception very warm & friendly.

AccorHotels certified review
Rachel Families - 14/05/2018
« Good »

Good service. Clean room.

AccorHotels certified review
Sheree G. Families - 14/05/2018

We were very comfortable and enjoyed the breakfast.

AccorHotels certified review
Pranil Solo - 13/05/2018
« Perfect service »

All service was good but room servicing was very later in the afternoon,after returning to the hotel in the afternoon was not able to take a nap had to wait for staffs to service the room

AccorHotels certified review
Graham J. Business - 11/05/2018
« If I could have moved i would off. »

Food took too long to get to my room. 1 time over 1 1/2 hours. Food was over cooked, steak was like eating a shoe. Would not deliver any beers with room service. Bacon in the morning could stand by itself, eggs were good. Book out was the most painful experience.

AccorHotels certified review
Deb Solo - 11/05/2018
« Good service and welcoming »

Accommodation was excellent hot breakfast was dried out and tasteless. Paid for full only ate continental.

AccorHotels certified review
Eddie V. P. Couples - 10/05/2018
« Overall a comfortable stay, but a little below my expectations of an Accor Hotel experience. »

My experience at The Mercure is based on two separate one night stays, the first on my way to Uluru and the 2nd on my way back to Perth. On both occasions I was very happy with my interactions with staff throughout the hotel and with the restaurant and bar facilities. The restaurant staff were particularly friendly and helpful. However I encountered two items during my stays that I felt did not meet Accor Hotel standards: 1. There was no-one monitoring the Accor Members Check-In Desk and during my time queuing to check-in there did not appear to be any recognition being made of Accor Card Holders, plus there did not appear to enough persons on duty at the from desk during peak times so queues were very slow moving. 2. The room provided on my first stay, on my way to Uluru, was clearly in an older part of the building and whilst clean the fixtures, fitting and decor was 'tired' and not up to the standard I am used to with Accor Hotels. The room on my return trip was a significant improvement. This situation led me to think that since the first of my rooms was booked using an Accor Free Night and the 2nd was a paid night that this influenced the room provided. Whilst the above were disappointing we would still consider staying at The Mercure again as Accor Members.

AccorHotels certified review
Paul B. Business - 10/05/2018
« very good »

it was a very good experience and the only minor issues were that check in and check ut could have been a little quicker and the air conditioner was a little noisy

AccorHotels certified review
Cathy Couples - 10/05/2018

Staff very helpful. Great room. We liked i t so much that we are staying again on Tues 14th May on our way home from Uluru.

AccorHotels certified review
Dallas Business - 10/05/2018
« ineffective customer service to meet customer needs »

Along with two other work colleagues, I spent a total of 6 night stay at the venue in two blocks of three night (with two nights away in-between). The first three nights were a pleasant stay. Upon the second check-in for other three nights my two work colleagues were given free room upgrades and I was not. When I raised this issue with Customer Service they did nothing to remedy the situation or to make me feel just as valued as a customer. The room I was allocated had a dripping tap and broken cupboard door to which I informed Customer Service. Neither of my work colleagues were ACCOR members, I am an ACCOR member and had recommended the hotel as an ACCOR member. As a result of this experience I will not be recommending ACCOR in future.

AccorHotels certified review
Brian Couples - 10/05/2018
« Met most of our needs »

The hotel is perfectly placed within walking distance into Alice Springs . Check in was delayed by an hour due to a public holiday but we were given a drink voucher to compensate. The room was large with a balcony with a view of The Todd. It needed some work painting etc but was comfortable. The restaurant is excellent and we really enjoyed both meals we had! The staff are very friendly and really helpful. Enjoyed our stay and are staying again in tomorrow night!

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