Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

4.0/5 1,389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ASP AIRPORT
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, Foxtel channels, tea and coffee making facilities, room service and natural light.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,042 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,389 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hon J. A. K. Couples - 05/12/2018 AccorHotels certified review
« One of the worst properties I have ver stayed at »

This property is truly inferior. It lacked such amenities as porters and i had to carry all my luggage severla buildings from the main location. Although it alleges a “face lift” in ‘17 it is not visible unless all the funds were sunk in the pool and restaurant. I am aware the location has suffered a loss in tourism but this property was trul “BAD”

Anonymous Business - 04/12/2018 AccorHotels certified review
« Uncomfortable »

When booked room ask for 2 double beds and checked in, was given a single room with one double bed, had to pay extra for room when quoted $165.00 per night after booking a deluxe room over the phone. Air con stopped working early in the morning and the lights worked on delay.

Sueaussie Couples - 03/12/2018 AccorHotels certified review
« Good location, friendly staff and comfortable stay »

My husband and I had two separate nights at the Mercure Alice Springs. The staff were very helpful and our room was quite comfortable. The buffet breakfast was excellent and the pool area was just the ticket after a hot day's travel. The walk into the Town Centre makes this the perfect location as it was only a short 7-8 minute easy stroll.

Nasreena W. Business - 03/12/2018 AccorHotels certified review
« I am an extremely happy costomer. »

The check in and check out was very quick and easy. The rooms were cleaned daily and the complementary services like coffee/tea and toiletries were replenished as needed. very friendly and respectful staff. The ambience is good too.

Judith Business - 03/12/2018 AccorHotels certified review
« Great »

Always good - close and convenient for work

Ian Business - 30/11/2018 AccorHotels certified review
« Very good facility »

My stay was work based and everything provided for was of great standard

Sam Solo - 30/11/2018 AccorHotels certified review
« Very bad & disturbing »

Poor customer service, cockroaches running in the restaurant, staff look sad & not looked after , the lady who served us meals had not eaten anything since morning ,

Zibeon F. Solo - 30/11/2018 AccorHotels certified review
« Marvellous »

Absolutely great hospitality

Bob S. Couples - 28/11/2018 AccorHotels certified review
« Poor rooms, poor security, broken promises »

We had to change rooms 3 times due to faulty air-conditioning and showers flooding the bathroom. My wife had her locked bike stolen from the premises and the response from management was below expectation with a continued string of broken assurances from staff. This matter is ongoing as the GM only lodged the police report on the Monday following the Friday night theft. We had to also lodge a police report on Saturday,after being consistently reassured Mecure management would handle it. My wife and I are now questioning the value of our Accor memberships in light of this experience.

Nicky L. Friends - 28/11/2018 AccorHotels certified review
« Great for business people working away »

Well looked after :)

Roger B. Couples - 26/11/2018 AccorHotels certified review
« Disastrous »

The hotel was “taken over” by 4 large functions, including the dining rooms, providing a completely unacceptable experience for hotel guests.

Rex S. Families - 25/11/2018 AccorHotels certified review
« Interesting »

Overall ok apart from being woken up so the guest next door could leave their room via our bedroom joining door waking up a five year old that did not want to go back to sleep for hours .

Anonymous Couples - 25/11/2018 AccorHotels certified review
« Over promised and under delivered »

On checking in we were told we would be notified as soon as a room was available and that we would be upgraded - neither happened. None of your staff seemed to understand your Accor rewards system. Rooms are very jaded and nothing matched.

Anonymous Couples - 25/11/2018 AccorHotels certified review
« Relaxing and quiet »

Staff were very polite and courteous at check in. Room was very clean and bed was comfortable.

S C. Couples - 23/11/2018 AccorHotels certified review
« Good location & restaurant but dated rooms »

We stayed in November, in our online specifically requested a room close to the pool due to a disability. Fine the Deluxe rooms are furthest away but no one thought to put us into a ground floor room. We had to use the stairs - not ideal for someone in leg splints. Hotel did not bother to prep room with aircon on a 35+ degree day. Aircon so old an inefficient- took hours to cool down, had to request a fan. The best part of the hotel is the restaurant and recently renovated pool. There are better rooms and amenities in Alice Springs...

Enrico Friends - 23/11/2018 AccorHotels certified review
« Short break »

Present

Anonymous Solo - 23/11/2018 AccorHotels certified review

The service was friendly, the room was clean and comfortable and well located to the centre of town

Piyush P. Couples - 23/11/2018 AccorHotels certified review
« Pleasant and enjoyable stay »

The staff was very helpful, especially SABINA. Good breakfast. The lady ASHNA made delicious omelette with a great smile.

Tristan H. Business - 22/11/2018 AccorHotels certified review
« Wet, soggy and under satisfied »

Room flooded, door jammed and carpet saturated meaning so were all my belongings

Alison Families - 22/11/2018 AccorHotels certified review
« Comfortable, great facilities, great location. »

We have stayed numerous times as our son lives in Alice. Very convenient location, great facilities.

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