Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

4.0/5 1,342 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ASP AIRPORT
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, Foxtel channels, tea and coffee making facilities, room service and natural light.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 625 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,342 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Richard R. Couples - 14/08/2018 AccorHotels certified review
« Overall happy just a few small things that let it down »

Overall it was very good. Unfortunately the renovations being undertaken meant it didn’t look it’s best, and wasn’t inviting to relax at the bar. Apart from that the only negatives were that our towels were taken away one day and not replaced, which we didn’t notice till the next morning after our shower, and the following day only one towel was provided. The other negatives I thought was a lack of quality in the mini bar, no Diet Coke, and Boags beer is not a winner. Finally I thought the cost of the laundry was too expensive. I know it’s nit picking but it’s open and honest feedback. I still really enjoyed my stay.

Adam Couples - 14/08/2018 AccorHotels certified review
« Good accomodation for exploring Alice Spings and surrounds »

I had to wait for my room to be available but the room was nice and well equipped. It showed it's age but I was not expecting otherwise. The restaurant serves great dinners and the breakfast buffet was fine. All staff was very courteous and forthcoming.

Ross A. J. Couples - 14/08/2018 AccorHotels certified review
« A perfect staycation »

An amazing meal and a huge room. A great time to get away and relax while in town.

Sue M. Friends - 14/08/2018 AccorHotels certified review
« Room was spacious, clean inviting. »

Everything went well. Staff answered our queries & provided accurate advice.

Anonymous Families - 13/08/2018 AccorHotels certified review
« ripped off »

i was bitten all night and then when cleaning staff came the next day (Sophie and Sean) they took my daughters new facial wash and our toothbrushs (her a very good bamboo one) and toothpaste. bed linen was changed and i got the feelin they didnt believe me. they replaced the tooth brushs and paste with cologate ones and med bristles (we use soft so they hurt our teeth) and free breakfast.

Kerry D. Couples - 13/08/2018 AccorHotels certified review
« Very good »

Very good

Anonymous Couples - 13/08/2018 AccorHotels certified review
« Nice clean accomodation with friendly helpful staff »

Pleasant - had 2 stays one week apart. Enjoyed the experience apart from falling in the carpark and smashing my face, which was not the fault of the Mecure.

David Business - 13/08/2018 AccorHotels certified review
« Satisified however I was only there for business meetings so didnt use all the facilities »

I was only there for business meetings so didnt use all the facilities. Convenient location to be able to walk into town to cafes/restaurants. Would stay there if I was there on personal vacation with family it felt more like I would expect to find in Alice vs the Hilton

Anonymous Families - 12/08/2018 AccorHotels certified review
« Not Bad »

Overall I was happy with facilities and staff. I did however notice that my room had a distinct smell of cigarette smoke that when entering the room was quite overwhelming.

Linda Solo - 12/08/2018 AccorHotels certified review

Overall experience was good.Restaurant great.

Pat T. Families - 10/08/2018 AccorHotels certified review
« Disappointing »

The establishment is looking tired and out of date. Staff overall not friendly apart from one young lass at reception. Cleaning slap dash

Lynne Couples - 08/08/2018 AccorHotels certified review
« Good quality room, good breakfast. »

Good quality room, very comfortable bed, good breakfast.

Anonymous Families - 08/08/2018 AccorHotels certified review
« Mixed »

Overall the motel was very good. Very good sized room and facilities as advertised. Two unsatisfactory aspects were that we think the cleaning staff rinsed/cleaned the glasses etc in the bathroom basin rather than replace with clean utensils etc. We don't feel this is very hygenic. Secondly, we we both bitten by bed bugs; we didn't realise this until we were leaving and our schedule at the time didn't allow us to inform the staff

Robbie S. Families - 08/08/2018 AccorHotels certified review

Room was cleaned friday, Bed only made, not bathroom. Nothing done at all Friday afternoon we told them we would be out from 2.30. Nothing Sunday either until we had to ask for someone to service room, still only made bed and removed rubbish. Bathroom had hair throughout including walls of shower. This is how it was when we moved in

Lyn Business - 08/08/2018 AccorHotels certified review
« As a regular everyone is very welcoming. »

Food and service in general was fine. However there was ongoing issues with my room key forcing me to have to walk back to reception 3 times. While staff made every effort to fix it, I eventually gave up and went to bed and sleep knowing I had no room key. As a single female I was very uncomfortable.

Martin Couples - 06/08/2018 AccorHotels certified review
« comfortable and central »

as above, plus good food at Barra on Todd

Cas Couples - 06/08/2018 AccorHotels certified review
« Miss »

The room was great and the receptionists were helpful and lovely but no one had told us the pool was closed for construction and the pool was one of the reasons we booked to stay at the mercure

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Got what we paid for »

As expected

John Business - 06/08/2018 AccorHotels certified review
« Expensive »

The accommodation was fine but the pricing was way over the top especially compared to other options available in the town on reflection.

Margaret Solo - 06/08/2018 AccorHotels certified review
« OKAY »

I was disappointed the pool and outside seating area was closed off. I had come in 320km from the bush looking forward to relaxing outside with a good book. Had I known the area was still closed off I would have chosen a different place to stay.

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