Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

4.0/5 1,364 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ASP AIRPORT
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, Foxtel channels, tea and coffee making facilities, room service and natural light.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 877 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,364 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Angela M. Couples - 14/10/2018 AccorHotels certified review
« Caring and efficient »

Pleasant helpful staff. Nice big room. Food and service way above average. Personal touches and patience. Very relaxing place among palm trees. Homely and welcoming.

David R. Business - 14/10/2018 AccorHotels certified review
« Great Room »

Easy to check in & out friendly staff great room

Caroline L. Families - 13/10/2018 AccorHotels certified review
« Value for money »

The room satisfied our needs although I would have preferred a two bedroom apartment. I can't recall if there were none available or I chose to save the money by booking a motel style room. The balcony "with river views" was not a highlight at all as it upset me to look out and see the homeless people. I did not use the balcony/verandah for this reason. The bed was comfortable. I liked the separate shower to bath (although the cleaners missed a soap still in the bath.) We loved the restaurant so much we ate there every night. So happy to get a la carte as we knew we were headed for Yulara where the main restaurant was going to be buffet. The food at your restaurant was exceptional and the service outstanding.

Anonymous Business - 13/10/2018 AccorHotels certified review

Was a nice visit. Room meet my expectations and the staff was extremely helpful

Travel H. Solo - 12/10/2018 AccorHotels certified review
« Comfortable, clean, central »

I enjoyed my stay

Dirk M. M. Families - 11/10/2018 AccorHotels certified review
« Excellent »

The stay was outstanding, all staff are polite and helpful. Customer service is at at 5star level. Rooms are nice, clean and comfortable. Wish we stayed longer.

Peter W. Couples - 11/10/2018 AccorHotels certified review
« P W. »

Easy check in. Good room and bed. Lovely breakfast. Staff very personable. Good value.

Alice V. Couples - 11/10/2018 AccorHotels certified review
« Pleasant. »

Staff were all very helpful. We were rather surprised to be in a disabled room which even more puzzling was quite a way from reception but the room was clean and comfortable so not a problem.

Thomas S. Couples - 11/10/2018 AccorHotels certified review
« Great city hotel, spacious but old rooms, breakfast buffet needs a makeover »

Positive: Great location of the hotel, all the spots and the city are within reach. Negative: Our room and the property itself are old and used, major renovation needed, the breakfast buffet was a disappointment and not at par with a 4 star hotel, Asian trainees/students outnumber local employees, cleaning procedures in the room should be reviewed and properly monitored, the coffee box was full of sand.

Carol Solo - 10/10/2018 AccorHotels certified review
« What I expect when I pay with my hard earned money »

Very quiet, clean, close to town, friendly and helpful staff, clean pool.

Nic Couples - 10/10/2018 AccorHotels certified review
« Great facilities, friendly staff just needed a better bed »

Hotel facilities were great, room was modern, staff was friendly. Only recommendation I would have. The bed was only a double with plenty of room for a king and it was on wheels and rolled every time I sat on it.

Del R. Solo - 10/10/2018 AccorHotels certified review
« Perfect »

Thoroughly enjoyed my 4 day stay with you. My room was spacious, clean, quiet. Loved the pool and the restaurant and the fact that I could enjoy a drink by the pool. Although I had the use of a car the close proximity to the town is another plus. Staff friendly and helpful. Will be back.

John Couples - 09/10/2018 AccorHotels certified review
« Very nice »

Excellent. Great room, very quiet, close to town, top food, great value for money

Jada Solo - 09/10/2018 AccorHotels certified review
« Good »

Great

Charlotte Couples - 09/10/2018 AccorHotels certified review
« Cannot trust staff / ne peut pas faire confiance à l'équipe »

There was a confusion in my booking on whether breakfast was included for one or two adults. It was poorly managed by the staff as the reception initially told me it was included and I only heard about the issue when having breakfast - and ended almost eating nothing because if it. The restaurant manager told me not to worry and that it would be on them and I wouldn't have to pay anything. At check out again reception told me nothing had to be paid in extra. It is only when checking my account later than I saw that Mercure debited my account for one additional breakfast. I sent an email but didn't get any refund to date and they try to challenge ny bookibg details again which shouldn't be the point! I should be able to trust what the staff is telling me rather than always justify myself. I am deeply disappointed.

Anonymous Families - 09/10/2018 AccorHotels certified review
« Generally pretty good. »

The overall experience was good. Only minor issue was not having enough pool towels in our room for all the family and then also having none available at reception.

Nicole Couples - 08/10/2018 AccorHotels certified review
« Great service »

We would like to highly praise your staff member, Kara. She was friendly & extermely helpful. We were on holidays & as we are both self employed need a room to work & stay. She organised an early check in & late check out to assist. And then on the monring when I had a major issue to resolve, quickly organised another available room for us to move into effortlessly. Kara is a great assesst to your hotel.

Helen K. Families - 08/10/2018 AccorHotels certified review
« Great »

Only improvement would be to extend the food menu to a few more kid friendly options. Loved the ice machine in the corridor.

Jenny Families - 07/10/2018 AccorHotels certified review

Our experience with Mecure Alice Springs was good.

Nicole L. Business - 07/10/2018 AccorHotels certified review
« Friendly service, clean and welcoming environment »

Staff in the restaurant were very friendly, helpful and obliging. My room was situated next to the road and I was woken up both nights with people wandering past yelling.

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