Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

4.0/5 1,353 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ASP AIRPORT
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, Foxtel channels, tea and coffee making facilities, room service and natural light.

  • 139 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 765 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,353 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Helen Business - 19/09/2018 AccorHotels certified review
« Prof »

I was happy with every aspect of my stay. Very friendly staff and really quiet, comfortable, clean room.

Mel Solo - 19/09/2018 AccorHotels certified review
« A great place to stay. »

I really enjoyed my brief stay at Mercure Alice Springs. The accommodation was well located and comfortable. The service and food were also great. I hope to visit again next year to see more of the region and will definitely stay here again.

Pamela M. Friends - 18/09/2018 AccorHotels certified review
« Very Satisfied with the overall experience. »

The staff were extremely pleasant and helpful. As we were single ladies we appreciated the help with our luggage to the room. We only stayed 1 night on our first visit however I returned for 3 nights at the end of the tour. The laundry facilities were excellent and much appreciated after 2 weeks remote travelling. The location was ideal as it was just a short walk into the town centre. We used the hop -on-hop-off bus which called into the hotel to safely transport us around to the tourist spots. We found the restaurant food was presented well, good size portions and delicious. Also the bar staff were pleasant and efficient. The grounds were well kept and tidy. Overall a good experience.

Vicki Business - 18/09/2018 AccorHotels certified review
« Really relaxing »

Staff were so busy but always had the time to help the guests when they needed help.

Patricia T. Couples - 17/09/2018 AccorHotels certified review
« Very comfortable »

We booked through website but should have checked with hotel as our first room had a broom cupboard size wardrobe which for 2 people for 8 days was not adequate. Also close to main noisy road that went past hotel. We asked to move and eventually hotel found a bigger room further down the complex away from road with big wardrobe coffee machine, and little balcony. This suited us perfected. The lesson learned is to check with hotel about room.

Brett Business - 17/09/2018 AccorHotels certified review
« was ok without being outstanding »

Staff extremely friendly and helpful. After my first room was not ready when I was checking in I was given an upgrade. I then had to be moved due to aircon not working. No information in room on how power worked ( had issues) or when breakfast started. Thought breakfast was a little overpriced.

Jane F. Families - 17/09/2018 AccorHotels certified review

A very brief stay and all was great thank you.

Anonymous Friends - 16/09/2018 AccorHotels certified review
« Comfortable room in a convenient location »

I was very happy with the room and the facilities. The only disappointment was not being able to open a window to allow fresh air into the room. The breakfast was very nice with a good selection of dishes. The gift shop also had a good selection at reasonable prices.

Josephine C. Business - 16/09/2018 AccorHotels certified review
« very friendly and helpful staff through out the hotel »

A stress free experience with friendly and accommodating staff. Particularly given that we needed to extend one day and were assisted without any under drama. Reception staff very helpful and the food is lovely. We enjoyed different meals on various days and also found the food to be fresh and enjoyable. Coffee is also good. Rooms are clean and fresh each day.

Anonymous Couples - 15/09/2018 AccorHotels certified review
« Breakfast »

Asked at reception for usual discount token and was told that it was now automatic that as residents we would get the discounted price. Following morning when asked to make payment at the kitchen, no discount had been allowed and I asked why. I was asked for the discount token that I had not been given the when I checked in. Didn’t like this.

Anonymous Friends - 15/09/2018 AccorHotels certified review
« Comfortable »

Clean,comfortable.Staff helpful and polite

Alex Couples - 15/09/2018 AccorHotels certified review
« Disgusting. Had to leave after checking 4 different rooms for a clean shower head. »

See above. Disgusting.

Anonymous Couples - 15/09/2018 AccorHotels certified review
« Pleasant stay »

Comfortable, clean and friendly staff

Amanda Solo - 15/09/2018 AccorHotels certified review
« Prompt check in and great customer service »

Reception staff were prompt and friendly.

Anonymous Business - 15/09/2018 AccorHotels certified review
« Very friendly and responsive »

Generally excellent. Just a few minor hitches with booking corporate breakfasts and guests being told it wasn't included on the first day.

Vanda Families - 14/09/2018 AccorHotels certified review
« It was great »

Comfortable. Quiet. Helpful staff. Very good. Mum is in a wheelchair and it was comfortable for her & the room was spacious enough to manipulate the chair around. Good having sit-up chairs in the room (some hotels just have lounge chairs which aren't comfortable for mum).

Norm W. Couples - 14/09/2018 AccorHotels certified review
« average »

Comfort was good but better customer assistance is needed

Caroline A. Business - 14/09/2018 AccorHotels certified review
« A relaxing, nurturing week stay. »

I found the staff very attentive, room service was spot on and the food was amazing!

Anne F. Families - 14/09/2018 AccorHotels certified review
« Relaxing family stay »

Lovely clean room , all the facilities we required., fabulous restaurant, friendly staff

Karen C. Couples - 14/09/2018 AccorHotels certified review
« Good, Always room for improvement. »

Car Parking a issue - not sufficient spaces for guest numbers. Laundry expensive compared to other accomodation in the area. Check in counter staff very good. Restaurant Menu great .

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