Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

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4.0/5 1,250 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 137.00 AUD Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Relax and enjoy the space and comfort of a Standard or Superior room. Featuring a double or twin beds, natural lighting, shower, work desk, flat screen TV, free WiFi, tea and coffee making facilities, minibar and room service.

  • 139 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 67 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,250 reviews
AccorHotels certified review
Jim T. Business - 15/03/2018
« Clean room. Nice food »

Fantastic- first visit and it was a memorable one.

AccorHotels certified review
Jaye S. Business - 15/03/2018
« Staff were lovely and the food was great »

It was a lovely experience - I was there for work, I would have like to of stayed longer. The staff were lovely and the food was great.. I'll definitely be back.

AccorHotels certified review
Anonymous Friends - 14/03/2018
« Very pleased with this hotel »

Rooms, proximity to town, parking, front desk staff, restaurant all excellent

AccorHotels certified review
Anonymous Business - 14/03/2018
« Great staff »

Excellent - friendly staff good food and has good feel

AccorHotels certified review
Anne C. Couples - 13/03/2018
« Very pleased with the accommodation. »

After travelling from South Australia, the pool was very welcoming. The room was spacious and well equipped, the only negative was the bed had casters instead of feet. This had the tendency for you to awake in the morning at a new location. My wife was impressed with the gift shop in reception area.

AccorHotels certified review
Peter J. Couples - 13/03/2018
« room was fantastic »

the outside door was very load when you opened it

AccorHotels certified review
Marguerite H. Business - 12/03/2018
« Comfortable, enjoyed the restaurant »


AccorHotels certified review
Perry Couples - 12/03/2018

Desert Gardens. Clean spacious facilities with mostly friendly staff. Front desk were very friendly but who were sometimes a bit vague. One occasion giving totally wrong time information leading to missed event. Catering staff who again were mostly firendly but either are undertrained or were under managed on the floor. The lack of attentive customer service seemed to be a result of staff standing and talking to each other or checking their phones. Quality of food was good and consistent, the range was also good. The dining areas are nicely spacious, comforyable and clean. As for evening tour departure onformation considering it happens every night the organisation and signage was below par. Better larger multi language signage would save the staff alot of time. Again staff were always happy to assist.

AccorHotels certified review
Colin M. Friends - 12/03/2018
« Poor communication! »

Called the hotel a few weeks before to cancel for compassionate reasons. One of our party (David Dulley) had been diagonosed with Prostate cancer and was required to start immediate treatment, forcing them to cancel their four week trip from England. I was told that someone would contact me and called again a couple of weeks later on 23rd February and received a call back from hotel reception to say that they were contacting head office and would contact me "after the weekend". To date have still not heard back. I have had to cancel accommodation and flights across three states and am disappointed, especially as an Accor Plus member of several years, that this was the only one to have not responded!

AccorHotels certified review
Andrei K. Business - 11/03/2018
« Delightful customer service »


AccorHotels certified review
Cris Business - 09/03/2018
« Clean, net facilities - great, friendly helpful staff »

Staff were great, facilities were clean, neat and tidy.

AccorHotels certified review
Ah Business - 08/03/2018
« Absolutely no recognition of being a Le Club member »

Hotel was fine, would stay again. I just find it odd that you have a loyalty program that may as well be non existent. I'm only a Silver member, but was not offered a complimentary drink, the Le Club "Priority" check-in was not manned etc...

AccorHotels certified review
Lars P. Couples - 08/03/2018
« Just terrific! »

No hazzle and pleasant, green vegetation

AccorHotels certified review
Scott Business - 08/03/2018
« Great location and place but thin walls. »

Had a great experience staying at the Mercure. Hotel was clean and the staff were fantastic. The only issue I had was the neighboring room were up very early to go on a day trip to Uluru and the noise carried through the walls.

AccorHotels certified review
Francis P. Couples - 07/03/2018
« Clean, well equipped room, excellent service in dining room. »

Thoroughly enjoyed the stay at Mercure Alice Springs Resort. Friendly staff and excellent service.

AccorHotels certified review
Daphne Couples - 07/03/2018
« Mercure is the way to go. »

My spouse and I enjoyed our stay here. This is the second Mercure we have stayed at. The first was in Nadi, Fiji. We enjoyed our stay there so much that when we saw there was a Mercure here, we didn't hesitate to book a room. We are happy we did. The hotel was great. The staff was wonderful. Our room had everything we needed.

AccorHotels certified review
Bel Business - 07/03/2018
« Food and Service was awesome Cleanliness was a little low - especially in Cardio room »

I really enjoyed my stay staff were friendly and helpful Just disappointed in the cardio room - aircon not working properly cleanliness down - even when I asked at the front desk if their was a gym they seemed a bit ashamed about the space "oh, we do have a cardio room"

AccorHotels certified review
Bernie Families - 07/03/2018

All good. Rooms clean. Restaurant nice food and service.

AccorHotels certified review
John Couples - 05/03/2018
« Frustrating »

Hotel Ok, although a long way to carry bags, had to move twice, had 3 different rooms. Finally although we gave credit card details and checked out on December 30, my visa was not debited to 2 months after, February 27, which was frustrating as I thought I'd paid for that trip. The restaurant although one of the better in Alice was still mediocre. If I am paying towards $50 for a meal do you think I deserve more than one tiny paper serviette?

AccorHotels certified review
Tina B. Business - 05/03/2018
« Staff friendly and helpful. Room serviced well. »

Felt comfortable at all times. Staff polite and responsive to all requests.

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