Mercure Alice Springs Resort 4 stars

TripAdvisor rating 4.0/5 1,503 reviews
Mercure Alice Springs Resort
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Hotel extras

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • ASP AIRPORTPaying
  • Late Check OutPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Alice Springs Resort

34 Stott Terrace
0870
alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    ASP AIRPORT At 15km / 9.32 miles - Shuttle paying

  • By train

    A SRRINGS TRAIN STN At 2km / 1.24 miles

GPS :-23.702813, 133.886296

Our accommodations

Relax and enjoy the comfort of our guest rooms featuring double or twin bedding, ensuites with walk in showers, work desk, flat screen TV, free WiFi, in-room safe, tea and coffee making facilities, room service and natural light.

Standard Room with 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Standard Twin Room with 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: Mountain view, Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Superior Twin Room with 2 Double Sized Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: Garden side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Deluxe Room with 1 King Size Bed with Balcony and River or Garden Views

  • Max. number of persons: 2
  • Area: From 34
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Deluxe Room with 2 Queen Sized Beds with Balcony and River or Garden Views

  • Max. number of persons: 4
  • Area: From 34
  • Views: Garden side, River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Iron

Our restaurants and bars

BARRA ON TODD RESTAURANT AND BAR

Type of cuisine: International

Open for breakfast, lunch and dinner, the restaurant has established a reputation for quality food and friendly service within a picturesque natural setting. Guests enjoy a distinctive array of cuisine including local bush flavours and a select wine list.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BARRA BAR

Photo non contractuelle / Strictly non binding

The Barra Bar has an extensive list of fine wine, cocktails as well as Australian and imported beer. It provides the perfect setting for a morning meeting with an espresso, relaxing afternoon using free WiFi, pre dinner beverage or nightcap.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 345

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,060 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,503 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pretty good

Customer review rating 4.3/5

Michael D. Friends - 07/11/2019 Confirmed reviews AccorHotels

It was very good staying at the macure hotel because the room were very good

Very good, great facilities, friendly, helpful staff.

Customer review rating 4.3/5

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels

Our standard room was adequate and comfortable and the facilities (pool, laundry etc) were well maintained and positioned. The restaurant was excellent and we liked that we could get meals and a drink most times of the day. Staff at the front desk were cheerful and helpful and the hotel was a comfortable walk from the town centre.

great place to stay in Alice

Customer review rating 4.3/5

Steve Couples - 06/11/2019 Confirmed reviews AccorHotels

We had a couple of rooms to start our visit to the red center, the rooms were good and comfortable with a view of the garden. Hotel is well equipped and has a nice pool and is close enough to be able to walk to the center of town.

comfortable and stress free

Customer review rating 4.3/5

K J. A. Business - 06/11/2019 Confirmed reviews AccorHotels

relaxed and pretty much comfortable

Dear Kathleen A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

A trip of a lifetime

Customer review rating 4.3/5

Diana Couples - 06/11/2019 Confirmed reviews AccorHotels

We were with Goaway on a trip through Australia. It started in Sydney, the Indian Pacific to Adelaide and Kangaroo Island, The Ghan train to Alice Springs and Ayers Rock. It was amazing.

Always My First Choice In Alice Springs

Customer review rating 4.3/5

Dayle S. Solo - 05/11/2019 Confirmed reviews AccorHotels

From moment of check in to check out the service is friendly and welcoming. Great location with only short walk to town or up the Todd river to the Telegraph Station. Well appointed and clean rooms. A great pool to cool down in on the hot days. Bar facilities are excellent and although I didn't use this time the restaurant is a great place to eat

Dear Dayle S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Does not live up to expectations

Customer review rating 4.3/5

Love_to_travel Business - 05/11/2019 Confirmed reviews AccorHotels

The building, the rooms, the furnishings are tired-looking. They are in need of refurbishment urgently. Don't like the cheap Liptons tea bag.

Mrs

Customer review rating 4.3/5

Catherine G. Business - 05/11/2019 Confirmed reviews AccorHotels

Excellent facilities . very clean and convenient location.

Dear Catherine G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

WE LOVE MERCURE HOTEL

Customer review rating 4.3/5

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels

I HAVE BEEN STAYING AT THE HOTEL FOR 15 YEARS THIS TIME WAS EXTREMELY GOOD I WAS HAPPY WITH MY ROOM AND THE SERVICE.

Dear Cheryl W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Overall, good experience

Customer review rating 4.3/5

Anonymous Solo - 04/11/2019 Confirmed reviews AccorHotels

The location is good, close to the town within short walking distance. The room facility is reasonable. The attitude of staff was great generally, being helpful during my stay. The food in the restaurant was very good which I enjoyed; however, due to short of employees, the service was inefficient - had to wait a bit long to be seated and the food served exceeded the the amount of time I expected. The most upsetting thing was the water quality - during my stay, I never felt like I had been clean properly with the water supplied in the room - felt slippery on my skin after wash. The tab in the toilet was loose- dripping water 24/7.

Dear Vinny P., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. We are glad to hear that you had an overall pleasant stay with us. I am sorry to hear that the quality of water was below your expectation. Due to being extremely remote, all the water supplied in the Alice Springs region is from underground bore wells, therefore it tends to be very hard thereby reducing soap lather and causing scum. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

nice enough

Customer review rating 4.3/5

B. Couples - 03/11/2019 Confirmed reviews AccorHotels

great location, nice facilities. room needs a little love (refer maintenance card).

Dear Conyngham B. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will definitely take your feedback into consideration. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Room clean and quiet, staff pleasant and professional.

Customer review rating 4.3/5

Anonymous Business - 03/11/2019 Confirmed reviews AccorHotels

As above. All good, no issues.

Dear Inge C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

My stay met my expectations

Customer review rating 4.3/5

Mike S. Solo - 03/11/2019 Confirmed reviews AccorHotels

My first night was great, the room 226 was ideal. When I returned from my tour, I stayed in room 136. The room was fine except for the 15 or so mosquitos in the room

Dear Michael John S., Thank you for taking the time to tell us about your experience at the Mercure Alice Springs Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Mr

Customer review rating 4.3/5

Brian R. Friends - 03/11/2019 Confirmed reviews AccorHotels

Everything was fine. check-in was dealt with promptly and our room was comfortable. We especially enjoyed the provision of a do it yourself laundry and clotheslines We had room service both times we stayed and it was good.

Dear Brian & Margaret R. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Love the horn hate the restaurant

Customer review rating 4.3/5

Alan N. Couples - 03/11/2019 Confirmed reviews AccorHotels

Always enjoy the hotel but will not it at the restaurant again

Comfortable

Customer review rating 4.3/5

Dell Couples - 02/11/2019 Confirmed reviews AccorHotels

Staff were very helpful and went out of their way to assist.

Dear Lawrence & Dellwyn M., We very much appreciate your comments regarding your stay at the Mercure Alice Springs Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Quiet Oasis

Customer review rating 4.3/5

Anonymous Couples - 01/11/2019 Confirmed reviews AccorHotels

The welcoming reception staff member was very helpful and gave us useful information about the resort and Alice Springs. We found it a relaxing base for our tours and the restaurant was convenient for most of our meals.

Dear Janet & David P. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

Wonderful

Customer review rating 4.3/5

Denise G. Couples - 31/10/2019 Confirmed reviews AccorHotels

Very nice and all the staff we dealt with were very helpful. We ate at the hotel and the food was excellent.

Dear Erroll & Denise G. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

A three night stopover on the way back from the rock

Customer review rating 4.3/5

Mike Couples - 31/10/2019 Confirmed reviews AccorHotels

All staff were very friendly and helpful - restaurant was a ripper so we went there two nights with great options on barramundi. Lovely pool and good buffet breakfast. Just a 5 minute walk into town.

Dear Michael M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…

need a ramp up to reception for baggage and room a bit tired

Customer review rating 4.3/5

Helen S. Couples - 30/10/2019 Confirmed reviews AccorHotels

ok

Dear Christopher & Helen S., Thank you for taking the time to tell us about your experience at the Mercure Alice Springs Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bhushan Kulkarni Front Office Manager Mercure Alice Springs Resort Email: bh… Tel: +6…
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