Hotel - Mercure Alice Springs Resort
Mercure Hotel Mercure Hotel

Mercure Alice Springs Resort

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4.0/5 1,285 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ASP AIRPORT
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Paying, Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:30-21:00
    • Opening hours : Week-end 11:30-21:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Relax and enjoy the space and comfort of a Standard or Superior room. Featuring a double or twin beds, natural lighting, shower, work desk, flat screen TV, free WiFi, tea and coffee making facilities, minibar and room service.

  • 139 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 293 reviews

Our guest reviews for Mercure Alice Springs Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,285 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Friends getaway - 24/05/2018
« Great Accommodation in Alice »

All the staff were very friendly and efficient. I ate breakfast and dinner in the restaurant and the food was very good and there was plenty of choice. I had a standard room and it was very comfortable. If I return to Alice Springs I would stay here again.

AccorHotels certified review
Foglamp Solo - 21/05/2018
« A Great Way to Experience The Outback »

My first night ever in the outback, I was not sure what to expect. It was a no-frills experience in a very nice resort-style property, delivered by exemplary staff. Based on my booking and arrival/departure experience, I would opine that perhaps the front office is under-staffed; but that did not detract too much from what was an enjoyable and comfortable experience. I would be happy to stay there again. Thank you!

AccorHotels certified review
Mrs G. H. Solo - 21/05/2018
« Very enjoyable »

Very convenient for Alice Springs and exploring the surrounding area. Comfortable room. Good breakfast.

AccorHotels certified review
Anonymous Couples - 21/05/2018
« A mixture of satisfaction with the friendly staff overall and dissatisfaction with the food quality, timeliness of cleaning and booking system. »

Staff were always helpful and friendly. Disappointed that the room did not have a microwave nor a directory to Alice Springs attractions including other places to eat etc. Unfortunately we were unable to rate most of our resort meals as more than adequate. The 'grilled' barramundi did not seem to have been grilled but boiled and my wife's piece had a fly crawl out of it. This was replaced. Other meals were adequate but were bland. The most tasty meal we had during the week was the Caesar Salad. Wet bath mats, washers etc left in the shower floor for replacement were not replaced and the quality of daily vacuuming/cleaning was patchy. There had been confusion about the last day of our booking which had to be clarified before we arrived by phoning the resort directly, then had to be clarified again at check in, then again on the day before we were due to leave. We discovered there was still an issue when we were unable to get back into our room after having been out for the mornng.

AccorHotels certified review
Guest Solo - 20/05/2018
« Lovely hotel, great location, staff friendly and helpful staff »

Exactly what I’d expect of an Accor hotel. Highly recommend staying here for a genuine Northern Territory welcome and clean, comfortable rooms.

AccorHotels certified review
Noel R. Couples - 19/05/2018
« Upstairs deluxe room was a great view; spacious and comfortable »

The food and service was great. I do feel though, explanation of how to get our bags upstairs was not the easiest way. We found out later that there was a luggage lift instead of walking right around upstairs.

AccorHotels certified review
Anonymous Friends - 19/05/2018
« Nice and clean . Hotel room a bit grotty . Service good »

stayed at the mercure Hotel in Perth and K Lmalaysia and my experience excellent but at this Hotel Resort just found it average . The Buffet breakfast wasnt as nice as the breakfast in Perth and Malaysia and also the service from the staff at the front desk could have been better .

AccorHotels certified review
Maureen Solo - 19/05/2018
« Rooms not clean beds looked unmade found pubic hair in one of the beds cases not carried to rooms carpets dirty would never stay again ridiculous for the price »

Dissatisfied first room not cleaned "upgraded" to another room no power overpriced pubic hairs on bathroom floor and in one of the beds YUCK!!!

AccorHotels certified review
Irca I. Business - 18/05/2018
« not good. only good thing was cleaners tidying up room. »

Unable to get I. on television channel. Waited four hours for the room to be available.

AccorHotels certified review
Dawn B. Business - 17/05/2018
« Eventful experience at Mercure Alice Springs. »

Always get what I expect with Mercure. Friendly helpful staff, clean and spacious rooms, good value for money. This time no exception. I was on my way to a 4 day outback trek followed by a trip to Bali when I inadvertently left my travel wallet with passport and travel docs as well as my iPad in the room safe. I was unable to contact anyone or be contacted during my trek. When I returned to the hotel after the trek the staff had found it and kept it safe for me with everything intact. So grateful and relieved!!!! Thank you so much to the staff there. Also my return after the trek was on Mothers Day and our group dined at the hotel. To celebrate all mothers dining at the hotel were offered a free dessert. How lovely!! Overall an eventful and awesome experience at Mercure Alice Springs!!

AccorHotels certified review
C. Business - 17/05/2018
« Average »

The staff are below average. The charges change each time until I have to correct it. There is no loyalty for repeat bookings, I might as well stay at double tree where u start Ted. I converted to you all because I felt taken care of, now there is no complimentary drink or ant special care. You guys need to think of the bigger picture.

AccorHotels certified review
Anonymous Couples - 16/05/2018
« Average accommodation »

Our stay was ok. We think you have the potential to provide a much better service but seem to cater to an "in and out" guest. We stayed 8 nights and don't think you accommodate longer stay customers overly well.

AccorHotels certified review
Lia J. Friends - 15/05/2018
« Relaxing and enjoyable.as we run our own Bnb »

As we run our own little BnB it was a pleasure to be looked after for a change. It was our wedding anniversary and Mother's Day all rolled into one lovely stay combined with a painting holiday with John Wilson. So it was a learning experience as well. It was lovely to get up, have a great breakfast. Paint all morning to mid afternoon, come back to clean up, shower, lots of shampoo etc, replenished everyday, room serviced, cookies and tea etc replaced, and then go out to eat barramundi, cooked differently every time. The chefs did a great job, much appreciated. The reception, restaurant staff were efficient and friendly, ready to fullfilll any request, slightly out of the ordinary with grace and efficency. The girls were so quick to clean up I had to hang onto my plate a couple of times. All up fabulous holiday.

AccorHotels certified review
Peter Solo - 15/05/2018
« A good place with a few drawbacks. »

The staff were friendly, helpful, but at times there weren't enough at the counter. I think they should think of being at counter as a priority, not wait somewhere out of sight. But I noticed this at a lot of hotels. My main complaint is for the bathroom fan which was noisy and could not be turned off.

AccorHotels certified review
J P. Business - 15/05/2018
« Good food, comfortable standard room, poor wifi. »

I enjoyed the stay; standard room was comfortable and room cleaning etc good. Lunch and dinner food was very good (though expensive). Breakfast was ok at best, and wifi was annoyingly poor.

AccorHotels certified review
Ted Business - 15/05/2018
« Stay in Alice Springs »

Lovely set up with the resort. A suggestion when the resort has major bookings for dinner from non guests, the guests are ask first if they will be dinning in that night so the resort can arrange for tables & extra staff I required,

AccorHotels certified review
Michael Solo - 15/05/2018
« A comfortable place to stay »

Enjoyable, comfortable

AccorHotels certified review
Warren M. Couples - 15/05/2018
« Nice place to stay But !! »

Enjoyed the resort and it's location in Alice Springs. Excellent meals at the Barra on Todd. However did not appreciate not having our room made up, taking 4 days and three complaints to have the towel rail fixed, and the service desk was going to have maintenance look at how to get the lights working over the bed - Never happened. The easy access ( disabled room) were very well set out for people with disabilities particularly the shower setup.

AccorHotels certified review
Esther J. Couples - 15/05/2018
« Wonderful »

Enjoyed the stat very much, but did find the beer and wine were expensive

AccorHotels certified review
Carol G. Families - 15/05/2018
« Helpful friendly staff . »

Hotel was in easy walk to town centre, good size rooms, nice gardens and pool. Breakfast too expensive. Toast and tea/coffee $12.00 when same breakfast at our hotel in Darwin was free.

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