Hotel - Rixos Premium Dubai JBR
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Rixos Premium Dubai JBR Hotel

4.5/5 647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59

Business services

  • 11 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 443 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 837 reviews

Our guest reviews for Rixos Premium Dubai JBR

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 647 reviews
A S. Families - 09/08/2018 AccorHotels certified review
« not for family »

This hotel is great if you coming on your own or as a couple but i would not recommend for families. The hotel is just over a year old but already it looks a bit tired. I have stayed at many 5 star hotels in Dubai and the standard of quality is just not there. We had breakfast and dinner package. This was a buffet system and the food was average and nothing special. The soft drinks are extra and expensive. 40dirum which is £8! We felt that there was a staff shortage and this was confirmed with one of the waiters. The gym was nice but I had to wait 15mins to get a locker key as there was no one on the desk and I had to ask one of the bell boys who gave me the key. The pool was great but this is run by another company and the prices for drinks and food are expensive considering the quality. Our rooms were amazing and the view! Again it looked like it needed a upgrade as it didn't seem to only a year old. The reception desk staff were helpful.

AbdulAziz A Solo travel - 09/08/2018 TripAdvisor review
« Great place - Average Service »

The location of the hotel is right next to the beach, great design, great room but can't say the same about the service. They were normally late on almost everything I request, sometimes had to call multiple times to get something simple done. Asked for late checkout (which is free with Accor), they asked for 100 AED per hour?? Not cool.

M. R. Couples - 08/08/2018 AccorHotels certified review
« Very underwhelming »

Poor customer service from start to finish. Food in the buffet restaurant was below average

Mohammed Couples - 07/08/2018 AccorHotels certified review
« Perfect »

it was great

Farouk H. Couples - 06/08/2018 AccorHotels certified review
« Great, with a few with mainor inconveniences »

Everything was better than expected from room cleanes to amazing facilities such as the pool. However, the hotel is really lacking in the elevator department, the wait for the 6 elevator are unbearable, it took me about 10-15 mins to be at the lobby from the room or vice versa, please fix this even though I find it hard to fix, Fix it and my rating will be 11/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farouk H., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Kamal Solo - 06/08/2018 AccorHotels certified review

Outstanding, very excellent treatment from Ms. Eiman , she is amazing, star and special thanks to her for cooperation and support me during my stay.

Mohamed A. Friends - 05/08/2018 AccorHotels certified review
« My favourit hotel in Dubai »

I love your hotel. Specially I'm summer. I'm so happy that the supervisor (Pepin) help us last time when we the ac was hot he change the room immediately. And gave us late check out. Highly appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Amr Families - 05/08/2018 AccorHotels certified review
« Easy, Joy, and Luxury »

The Rixos hotel and staff gave us a great experience during our stay. The location is excellent, the welcoming is warm and the room is comfort. We had great time in the pool and beach. The GYM facility exceeded my expectation, fully equipped. House keeping were quite and available. Rixos is a great experience. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amr K., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Matteo Business - 03/08/2018 AccorHotels certified review
« Great experience, great staff throughout all areas of the premises, great food. »

In overall the experience has been great so I'll just focus on the negative which is the feedback you are after. Housekeeping --> they never replenish the fridge nor the coffee capsules despite they clean the cups. Very odd. Housekeeping --> no consistency in making the room i.e. different size of towels on different days Housekeeping --> the WC lid needs to be kept closed given the bad smell that comes up over the drain (poor construction) Infrastructure --> I was in the family junior suite corner type room with little living room, floor 33. There are no hangers for used towels in the bathroom, except the one for shower towels. Infrastructure - the A/C in the bed room is of poor quality and the fan blows very very loudly always. Not really acceptable for a 5* Hotel. INFRASTRUCTURE --> Too Many Led's (phones, etc.) that stay on at night. Infrastructure --> The lightning is not appropriate if you need to do some work on the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matteo B., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Yves Solo - 02/08/2018 AccorHotels certified review
« I had an amazing time »

The rooms were super clean and I had an amazing view to the pool and the sea. The breakfast and dinner was always really good. They had such amazing events such as the pool party.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yves L., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Lateefa Friends - 02/08/2018 AccorHotels certified review
« great »

i really liked the stay in your hotel but i have some comment for future improvment. since we have a limit time to check out from the hotel, and we still wanna enjoy our stay in the swimming pool we highly recommend to have showers in the changing area beside the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lateefa A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Abeer Friends - 01/08/2018 AccorHotels certified review
« Cleanliness , decoration and brand name »

Everything was amazing and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abeer A., We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David POHL Operations & Guest Relations Manager

Bashar S. Friends - 31/07/2018 AccorHotels certified review

It was amazing but the only thing bad i had was the check inn it was torrible i check inn at 2 pm but i received my room at 3:45 pm But it was worth it

Yasir R. Friends - 31/07/2018 AccorHotels certified review
« Best Location »

Wonderful.

Sella Couples - 31/07/2018 AccorHotels certified review
« Birthday treat for Husband »

We checkin at 4pm, the room wasn't ready, the Receptionist ask us to wait for 1 hour, there was no complimentary drink or offering a cup of coffee when the guest coming. We got the room at 4pm, as i expected for the new modern hotel, the room as in the website with awesome view. Everything was right except the AC. This is Dubai, we can not tolerate the heat, July was always reach above 40C. Maintenance came clean the filter (should be checked weekly) and after they called Cleaning Service but never show up until we had to leave the room for dinner. there is no choice i need to do it myself! Dinner buffet at Turquoise (serving breakfast and dinner) The restaurant was just very standard even for the breakfast. Do not buy Half-board package it was just a waist. Many recommended restaurants at the Walk (outside the Hotel). The pool was just like a pool-party, music to loud, you do not get relaxation. Pool was like fishing pond, a lot of people because the Hotel's pool also use as a Public-pool. Valet service need more space to avoid traffic and ding in the car when you open the door, driving to rough, do not let other people car scratches. Without sign/information at the Lobby that you should collect your car in the B1. Thank you for a small Birthday cake sent to our room. Need more improvement in all division. If you really work as a good Manager in this hotel please read & response do not just reply same format. Thank you.

Hend A. A. A. Couples - 31/07/2018 AccorHotels certified review
« 7/10 »

All is good

Monzir A. Families - 30/07/2018 AccorHotels certified review
« Brilliant »

The staff are nice, great hotel

Asma A. A. Friends - 30/07/2018 AccorHotels certified review
« Not satisfied »

First the booking was wrong by the employee, second the view was to bad i get upset by the construction view and not as we requested , when i reach and i told them the booking is wrong and i want to change they did not change the room du to the non availability, but its not my problem because i made the payment online and its my priority to have a good room, more over the room was dirty and air coditioner was hot they come to fix it for more than hour, and the room service took long time to come when requested,, ither wise the hotel facilities and lobby was great,

Reem Friends - 29/07/2018 AccorHotels certified review
« Perfect »

Good

Mishrs A. Families - 29/07/2018 AccorHotels certified review

Very good

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