Mercure Kyiv Congress 4 stars

TripAdvisor rating 4.5/5 482 reviews
Mercure Kyiv Congress
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Hotel extras

  • Just 9 minutes walk to Shuliavska undeground station, direct line to the City Center

  • Cosmopolite Restaurant with own Brewery on site

  • Heated outdoor swimming pool, operating summer time

  • 24/7 Fitness center

  • Pillow menu

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kyiv Congress

Vadima Hetmana Street
6
3057
kyiv
ukraine

Check-in from 14h00

Check out up to 12h00

  • By plane

    BORYSPIL At 40km / 25 miles - Shuttle paying

  • By plane

    ZULYANY At 6km / 3 miles - Shuttle paying

  • By train

    CENTRAL At 9km / 5 miles

  • By train

    KYIV PASSENGER At 7km / 4 miles

GPS :50.45012, 30.443112

Our accommodations

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 King Size Bed and Sofa

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COSMOPOLITE

Type of cuisine: International

Cosmopolite restaurant with its open view brewery can suggest a wide variety of culinary choices for all tastes accompanied by live music or football match.

Lunch

08:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BRASSERIE

Type of cuisine: International

Restaurant for breakfast, group lunches and coffee breaks.

LOBBY BAR

Photo non contractuelle / Strictly non binding

After a day of meetings or sightseeing nothing beats a glass of good wine or coffee with light meals menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,000

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Mercure Kyiv Congress

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

438 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

482 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel

Customer review rating 4.4/5

Ezel C. Business - 15/08/2019 AccorHotels review

Nice hotel, good personnel eager to help guests. A bit far place from the city. The Mall and view of the hotel was depressing. Other than the mistake of having the hotel in that boring dark building the hotel and staff are good. I only blame the manager who decided for that address to have the hotel.

Good hotel

Customer review rating 4.4/5

Da Solo - 13/08/2019 AccorHotels review

Good

Overall great stay, some issues with policies

Customer review rating 4.4/5

Martin T. Couples - 07/08/2019 AccorHotels review

The only issue I had was the Gold Member welcome drink. Only one glass of wine was offered to us as a welcome drink. My partner who was sharing my room was not allowed a welcome drink. If we were silver members we would have both been offered a beer each. If we were silver members at an Ibis hotel we would both be offered at least one beer each as a welcome drink. The staff made it very hard for me to change my drink. I was told I couldnt change the offer, but after lengthly argument they changed it to two beers. On the flipside we had a wonderful welcome plate of fruit and sweets left in our room. Breakfast was excellent, facilites outstanding. Staff could be more flexible and perhaps smile and greet the customers more.

pleasant welcome in Kiev

Customer review rating 4.4/5

Rob Business - 31/07/2019 AccorHotels review

The welcome upon arrival was excellent - the team were professional, pleasant and knowledgeable. The check-in process was smooth and stress-free. Room was in excellent clean condition and spacious for work and rest. The food in the restaurants was very good and plentiful as well as tasty and varied. The service could be improved as on one occasion I had been sitting at the table and waited more than 15 minutes and no one came to even ask me if I wanted anything to drink

They deserve a 5th star

Customer review rating 4.4/5

Ronny G. Families - 13/07/2019 AccorHotels review

Our stay in Mercure Kyiv Congress wasn't fine, it was wonderful. Where to start? Having an intolerance for specific ingredients I emailed the hotel. It wasn't a problem, their breakfast had alternatives. Well, that was true: they even label all products of the buffet for every possible intolerance. Then the waitress at the breakfast brought, especially for me, even more alternatives. Even so much I couldn't eat them all. When our daughter forgot her additive at the breakfast table and didn't even notice until the staff brought it back to our table the next morning. Taking about caring for guests! They know how to and do it for every guest (we're no celebs, yet feel being treated like ones). This is not only true for the breakfast staff, but for the reception, restaurant, it's a common commendable attitude throughout the hotel. After a casual talk at reception, inquiring how we slept and we mentioned the bed was a tad too hard to our taste, they installed a second topper on the mattress, making it just right! The same attention to food intolerances and allergies you get at the breakfast, is there in the restaurant, where they even brew their own beer. The slogan of Mercure is "feel welcome", at Mercure Kyiv it should be "feel pampered", because that is what they do! They are rated by Accor at 4 stars, well they deserve 5 stars. The location is perfect for tourists. They have a Megamall within 25 meters, which has a supermarket with a choice so abundant, you won't know what to buy. The supermarket even has a bakery where you can indulge of an enormous choice in cakes or a small self service restaurant where you can grab a quick bite. The metro is less than a 5 minute walk away and the station is on the main line, so almost all attractions can be reached without a transfer. That the metro is dirt cheap at 8 UAH per ride (even with transfers) and runs at a very frequency, should more than compensate that it isn't brand new or noisy. The neighborhood is not in the center, which makes it less politic volatile than e.g. Maydan square. So IMO the perfect place to be as tourist. Is it perfect, no. They could improve on the quality of toilet paper. They could add a hot cocoa mix (then you could even prepare a green tea cocoa mix) to the lavish breakfast buffet. They could put the public pc on English as the standard language instead of Russian. It remains nitpicking on one of the best hotels of the Mercure brand I visited.

KYIV Mercure

Customer review rating 4.4/5

Phil J. Business - 11/07/2019 AccorHotels review

Nice hotel and staff. Yevhenii - night receptionist was excellent during check-in! Remarkable proffesional.

Good quality but ignoring client

Customer review rating 4.4/5

Andre Business - 08/07/2019 AccorHotels review

Overall hotel was ok. Not acceptable was communication in russian especially if all wss done in English or Ukrainian. Even on request to speak E or U, mainly to response and continued in russian. Is it the client appreciation? What are the official languages in Ukraine?!?!

nice hotel

Customer review rating 4.4/5

Rajagopalan Couples - 01/07/2019 AccorHotels review

very good. very helpful stay. could have provided creamer with coffee / tea. rest are all fine

nice new hotel

Customer review rating 4.4/5

David S. Couples - 27/06/2019 AccorHotels review

the hotel is new and quiet

High-quality service

Customer review rating 4.4/5

Mariia Business - 24/06/2019 AccorHotels review

It was very nice experience for me. Our room was clean and comfortable, staff members were welcoming, breakfasts were delicious. Thanks a lot for the high-quality service and good memories!

Comfortable short stay

Customer review rating 4.4/5

Pn Solo - 23/06/2019 AccorHotels review

Very comfortable

Perfect Accor Hotel Experience

Customer review rating 4.4/5

Stanislav S. Business - 15/06/2019 AccorHotels review

Met by very friendly staff, got double room upgrade and have been treated with some tasty pastry. This made my experience at Mercure Hotel in Kiev great again. Will definitely stay again at your great hotel in future.

Nice cousy place but with not good room service

Customer review rating 4.4/5

Viktor Couples - 10/06/2019 AccorHotels review

Tasty breakfast, clean room, responsive reception. Not happy with the room service: Ordered a soup with noodles - delivered soop without noodles. Ordered food several times and explicitly asked to cover meals with something - delivered cold and not covered meals :(

Average

Customer review rating 4.4/5

Jc Business - 08/06/2019 AccorHotels review

Room and facilities (gym) excellent Breakfast very poor in all respects quality and preparation.

Good rooms but dissapointing breakfast

Customer review rating 4.4/5

Xavier Business - 07/06/2019 AccorHotels review

Smooth check-in and check-out, confortables room exept the desk which is not usable to work because it is covered with the coffie machine and le tray with the tea/coffee. The most dissapointing part was the breakfast: dry croissants, fruit salad covered with strange seeds, unfresh cooked vegetables...

good service

Customer review rating 4.4/5

Amar A. Solo - 04/06/2019 AccorHotels review

nice hotel and very good service from the staff

Excelent, service and room

Customer review rating 4.4/5

Ivan J. Business - 02/06/2019 AccorHotels review

All was good

Pleasant stay in an elegant hotel

Customer review rating 4.4/5

Adam Business - 01/06/2019 AccorHotels review

I really enjoyed my stay in Mercure Kyiv Congress. The hotel is localized close to the metro station and the airport. Check-in and check-out is reasonably fast. The breakfasts were diverse and very tasty, and the gym had all the necessary equipment for the quick workout. All in all it is a great place for both short and longer stay in Kiev.

A Mercure hotel never disappoints

Customer review rating 4.4/5

Sam C. Solo - 26/05/2019 AccorHotels review

All perfect. The room was clean, the hotel was clean, the staff was friendly, great breakfast, convenient and safe parking. Road construction made for some difficulties navigating the area, but otherwise a super experience. Thanks.

Mercure

Customer review rating 4.4/5

Accorhotel Business - 21/05/2019 AccorHotels review

Nice hotel in a nice city. Professional staff

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