Hotel - Hotel Grand Windsor Auckland - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Grand Windsor Auckland - MGallery by Sofitel

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4.5/5 61 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Jacuzzi
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-00:00
    • Opening hours : Week-end 00:01-00:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 79 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 295 reviews

Our guest reviews for Hotel Grand Windsor Auckland - MGallery by Sofitel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 61 reviews
AccorHotels certified review
Anthony S. Couples - 12/02/2018
« Cosy and intimate »

Stayed one night and loved it. Checked in real late but team were friendly enough to make us feel welcomed.

AccorHotels certified review
Victoria Couples - 12/02/2018
« Lovely Art Deco building beautifully restored.. »

Pleasant place but lacking in amenity for the standard and cost.

AccorHotels certified review
Christina Couples - 12/02/2018

The staff were very welcoming. Thank you for letting us to check in early after a long haul flight. My only disappointment is the contour pillow ran out of stock. The breakfast is good.

AccorHotels certified review
Peter Couples - 12/02/2018
« Great 1st nights in NZ. »

Friendly helpful reception staff comfortable room obviously re furbished since website created, fortunately we thought for the better.

AccorHotels certified review
Richard E. Couples - 12/02/2018
« poor »

booked on Accor website and part paid with Accor points they couldn't process this on check in and had to re-do the booking not clear whether the point have been deducted or not

AccorHotels certified review
Nate E. Couples - 11/02/2018


AccorHotels certified review
Jovanna L. Solo - 11/02/2018
« Lovely room with nice amenities. »

Staff were very friendly and helpful - front desk, concierge and room service The room was lovely. I especially enjoyed the Nespresso coffee and beautiful rose tea set. Breakfast room service was very good (smashed avo) and surprisingly well priced. Would be the perfect setup for me if there was a bathtub as well as a shower! Also provide guests with a self checkout option (like through the TV). Having only two desk agents meant there was a bit of a long wait to checkout. I ended up just giving my keys to the concierge as I had to leave to make another appointment. All in all though, a really lovely stay.

AccorHotels certified review
Geoff A. J. H. Couples - 11/02/2018
« Luxury, Location and wonderful staff »

The Hotel Grand Windsor was an amazing stay for us. It was our first time staying in the city and the location could not have been any better - right in the heart of the city and close to everything we needed. From the minute we walked into the hotel, the staff couldn't have done more to help us. The concierge team were exceptional and the overall experience was absolutely five star. The room itself was so luxurious and the little touches like the Nespresso and the T2 tea set were the icing on the cake.

AccorHotels certified review
Kendra M. Couples - 11/02/2018
« Good location. Clean. Nice decor. Small room. »

It was a nice hotel but our room was quite noisy (301). We were told it was quiet but we could hear people in the room beside us and Queen St is quite noisy. Lovely staff and room decor. A bit small. Bathroom very spacious.

AccorHotels certified review
Teresa Friends - 10/02/2018
« Impeccable »

We have never stayed anywhere so beautiful. The staff were amazing and if we could’ve taken the bed home with us we would have!!

AccorHotels certified review
Tom S. Business - 10/02/2018
« No view, noise from nightclub till early hours of the morning »

No view, noise from nightclub till early hours of the morning.

AccorHotels certified review
James H. Business - 10/02/2018
« Nicely considered, central boutique hotel in Auckland »

It was a short visit but reception was helpful, room was nice and breakfast was nice.

AccorHotels certified review
Jessica Couples - 10/02/2018
« Wonderful shower and wonderful service »

We had a wonderful experience after spending 4 nights on Waiheke in a shak! It was so nice to come across to the mainland and be upgraded to the larger room and have a nice shower in their premium room. The amenities were wonderful and I was very impressed with the service once we got to the hotel. There is plenty to see and do walking distance to the hotel.

AccorHotels certified review
Justine H. Business - 08/02/2018
« I was impressed with the decor and the polite staff, and the bed was very comfortable! »

Overall a wonderful experience, didn't spend much time in the hotel this time but would be sure to recommend it to friends and also stay there again

AccorHotels certified review
Jvz Business - 07/02/2018
« Staying in the hearth of Auckland »

I made my first trip to New Zealand for business and choose the Grand Windsor Hotel based on location and price. In general the hotel met my expectations. The rooms were good although somewhat small. I am not a fan of soft beds and tons of pillows which have to be removed before to sleep. So that was a minus. The location was in the CBD area and easily accessible by bus (from the airport) saving exorbitant taxi fares. In walking distance from the hotel there are good facilities for wining and dining.

AccorHotels certified review
John U. Business - 07/02/2018
« Very pleasantly surprised by the attention to detail! »

I have started seeing out the M-Gallery hotels for my travels and this is the first time I chose this hotel for a stay in Auckland... it will now become my hotel of choice for this city! keep up the good work.

AccorHotels certified review
Muzz Business - 07/02/2018

Wasn’t aware of the hotel prior to it being booked for me but was extremely pleased with all aspects of it including the freshness and cleanliness of the rooms

AccorHotels certified review
Eric O. Business - 07/02/2018
« Best in Auckland! »

Fantastic hotel right in the heart of downtown Auckland. The room was recently renovated, and all the staff are extremely welcoming and helpful. Our luggage did not arrive and the concierges, Stephen Nega and Remy Nassab went out of their way to help us call the airline and get the luggage delivered, which took two days. Front office staff Manipreet Singh also helped. In particular, Stephen was able to contact the airline operations manager who pushed to get the luggage through customs. The hotel's restaurant is also a gem -- all organic ingredients excellently prepared. Definitely would stay here again!

AccorHotels certified review
Kelvin Couples - 07/02/2018
« Great staff & location room was too small for the price. TV mounted on the wrong wall »

Great welcome from the porters & check in staff - very impressed. Slightly disappointing when we got to our room with the size, even though we knew it was not going to be that large. The TV was mounted on the side wall to the bed which made for awkward view when lying on the bed (there was on extra room to sit anywhere as the bed occupied the entire space). The hotel had run out of standard English breakfast tea, when we asked for some to be brought to our room... We dined in the Restaurant for breakfast on our departure day and the surroundings, staff & food was very good and reasonably good value (we had the continental breakfast) Coffee was also great!! We would think twice about staying here again when compared to other hotels we have stayed in around the Auckland CBD, would have been nicer to have a bigger room but don't think the extra cost is worth it again when compared to say "The Pullman"

AccorHotels certified review
Monique Couples - 06/02/2018
« Good location for cruise port »

The room was well appointed but too small for us and 2 cases pre cruise. We had 2 breakfasts but second was of poorer quality. Staff pleasant.

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