Hotel Grand Windsor Auckland - MGallery 5 stars

TripAdvisor rating 4.5/5 436 reviews
Hotel Grand Windsor Auckland - MGallery
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND AIRPORT
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
Business services
  • Copy/print service available

Hotel location

Hotel Grand Windsor Auckland - MGallery

58 60 Queen Street
Auckland Cbd
1010
auckland
new zealand

Tel: +6493099979

Fax: (+64)9/3099978

Contact email

Check-in from 14h00

Check out up to 11h00

  • SKY BUS :   SKY BUS BRITOMART

  • By plane

    AUCKLAND AIRPORT At 25km / 15.53 miles - Shuttle paying

  • By boat

    FERRIES At 0.1km / 0.06 miles

  • By train

    BRITOMART At 0.1km / 0.06 miles

  • By train

    BRITOMART At 0.1km / 0.06 miles

GPS :-36.845635, 174.766814

Our accommodations

CLASSIC ROOM, 1 QUEEN BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

CLASSIC ROOM, 1 KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, 1 QUEEN BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron

SUPERIOR ROOM, 1 KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

LUXURY ROOM, 1 CALIFORNIA KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

JUNIOR SUITE, 1 KING BED, HIGH FLOOR

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

THE DUCHESS 1 BEDROOM SUITE, 1 KING BED, HIGH FLOOR

  • Max. number of persons: 4
  • Area: From 41
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

THE WINDSOR 2 BEDROOM SUITE , 2 KING BEDS, HIGH FLOOR

  • Max. number of persons: 4
  • Area: From 51
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

COOKE'S RESTAURANT & BAR

Type of cuisine: International

Enjoy the very best cuisine made with ingredients from local & artisan produce, including sustainable meat & organic chicken, sustainably caught long-line caught fish, free-range eggs & organic milk, organic & biodynamic wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The bar serves organic and biodynamic wine, craft beer, cider, non-alcoholic drinks as well as the best tea and coffee selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COOKE'S BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Grand Windsor Auckland - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,574 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

436 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Noisey

Customer review rating 4.5/5

David Business - 07/08/2019 AccorHotels review

I had to move room on the second night due to noise from an adjacent club

Good. I would stay again

Customer review rating 4.5/5

Josh T. Business - 05/08/2019 AccorHotels review

Excellent location for my trip. The food is the standout. I have recommended and would stay again The only negative, when I checked in I was asked to leave $100 deposit a night, I feel this is excessive especially as the room had been pre paid

Nice room good location

Customer review rating 4.5/5

Stuart W. Business - 05/08/2019 AccorHotels review

Nice spacious room in very good location

Great stay

Customer review rating 4.5/5

Anonymous Couples - 05/08/2019 AccorHotels review

Concierge service great, the staff really make this place. Waiting time for check in is slow but they make you very comfortable and provide tea. The hotel design was beautiful, they have done a great job of making this place feel luxe and keep lots of character. The jacuzzi is lovely and I love that you have it to yourself. Our room layout was strange, there was less than a foot between the end of the bed and the wall, and there was a tv mounted on the wall, so you had to climb over the bed rather than walk around it. Also the window was left open a crack (it appeared closed when we looked) and we didn’t realise until 3am after being kept awake several hours by the noise outside.

Wonderful hotel and staff but with one request to improve please

Customer review rating 4.5/5

Anonymous Couples - 05/08/2019 AccorHotels review

The hotel is fabulous as ever. As frequent and returning guests we are always happy to be staying with you and your welcoming, efficient and very pleasant staff who all do a wonderful job to ensure guests have a memorable stay. In particular, Pablo the doorman is a delight and tirelessly welcoming and friendly to all he encounters. We have stayed in many rooms but on this occasion we noticed that the bed seemed much firmer than other rooms we had encountered previously. So much so that we requested a bed topper to assist with improving the comfort, which it did. However, we would recommend reviewing this bed as our experience was that it was too firm for comfort, even with the topper.

5 nights at Grand Windsor 30th July to 5th August.

Customer review rating 4.5/5

Seng M. W. Couples - 05/08/2019 AccorHotels review

All the staffs from front desk to kitchen are exceptionally friendly and helpful. The facilities are reasonable with the jacuzzi and gym that need to be upgraded. There is no toilet in jacuzzi and the gym equipment is very old.

Customer review rating 4.5/5

Anonymous Families - 04/08/2019 AccorHotels review

Parking issue. Might should mention when we make booking. Breakfast average.

Wonderful experience and exceptional staff.

Customer review rating 4.5/5

Emma Business - 04/08/2019 AccorHotels review

The staff at the Grand Windsor assisted us with a small shoot for a television show. I cannot say enough good things about the staff and the hotel facilities. Staff was extremely helpful and the property is beautiful.

I totally enjoyed my stay at the hotel.

Customer review rating 4.5/5

Vueti L. Business - 04/08/2019 AccorHotels review

The room was very comfortable, clean and cosy. The whole atmosphere of the hotel made me feel very welcomed.

The hotel was fantastic - beautiful rooms & excellent staff

Customer review rating 4.5/5

Carolyn C. Couples - 04/08/2019 AccorHotels review

We loved the ambience of the Hotel Every staff member we came across was very friendly & helpful The decor is fabulous & the food beautiful

wonderful location and service

Customer review rating 4.5/5

Julie H. Business - 04/08/2019 AccorHotels review

fabulous thank you

Possibly the best hotel I have stayed at anywhere

Customer review rating 4.5/5

Graeme G. Business - 02/08/2019 AccorHotels review

I was continually delighted by how good the service was and how comfortable and convenient the accommodation was. All hotel staff were accommodating, friendly and efficient - simply brilliant. As soon as I got home I said to my partner who wasn't with me "we must go and stay here, you will love it."

Always good.

Customer review rating 4.5/5

Rob Business - 02/08/2019 AccorHotels review

A good experience. Great rooms and staff. The two things I want in a hotel for overnight business stay.

We love this hotel. Good location and comfortable rooms

Customer review rating 4.5/5

Greg Couples - 31/07/2019 AccorHotels review

Staff were really friendly and the rooms are extremely comfortable.

Helpful staff and great location

Customer review rating 4.5/5

Jean Families - 31/07/2019 AccorHotels review

Hassle free check in and hotel staff are very helpful. The hotel is located in city center with many shops nearby. Room is clean and quiet.

Fantastic stay

Customer review rating 4.5/5

Melvin T. Couples - 31/07/2019 AccorHotels review

Thank you very much for a great experience. The staff from the concierge, the receptionist and the cleaning lady were all wonderful. The room is beautifully furnished and the bathroom is nice Thanks again

Our welcome and having a room made available early was fantastic. Really appreciated after a long flight.

Customer review rating 4.5/5

Gail Couples - 31/07/2019 AccorHotels review

Faultless. We will stay again.

Fantastic location with great decor made for a fabulous stay.

Customer review rating 4.5/5

Anonymous Business - 31/07/2019 AccorHotels review

Location - Great Decor - interesting Coffee Pods in the room - fabulous

Efficient

Customer review rating 4.5/5

Bruce W. Couples - 31/07/2019 AccorHotels review

From the excellent service by Pablo at the door through to reception and bar staff, all top notch

Noisy

Customer review rating 4.5/5

Sunshine Couples - 31/07/2019 AccorHotels review

Beautiful room and grateful for the upgrade to a suit but the room was very noisy. The music finished at 4am, then the yahooing started, finishing 4.30ish. After that there was loud bangs and crashes, not sure if it is the doors or plumbing. Can I suggest that when refurbishing new hotels silent doors are installed .

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