Hotel - Hotel Grand Windsor Auckland - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Grand Windsor Auckland - MGallery by Sofitel

4.5/5 205 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Jacuzzi


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-00:00
    • Opening hours : Week-end 00:01-00:00

Business services

  • Copy/print service available
See all services

Our rooms

  • 79 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,246 reviews

Our guest reviews for Hotel Grand Windsor Auckland - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 205 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Craig Couples - 11/09/2018 AccorHotels certified review
« Always pleasant »

Friendly, welcoming, quality, one of favourites.

Janette C. Business - 11/09/2018 AccorHotels certified review
« Great staff, great location, great room. »

I was in Auckland for a 4 day business conference and found the hotel was perfect for my needs, that is the location to Sky City was just a short walk away and were restaurants etc

Business - 11/09/2018 TripAdvisor review
« Comfortable and well located »

I stayed for 5 nights in business. The hotel was comfortable and well located to get around Auckland CBD. Breakfast was excellent. The staff were friendly and helpful. My kind room was comfortable but had no desk/table so I had to work downstairs on a couple of occasions. The only slight issue was noise from the adjacent nightclub in two nights. Ask for a room on the northern side rather than harbour side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you very much for taking the time to write us a review. We appreciate the feedback and hope to have you staying with us again soon. We took notes on your request for a desk and will make sure to allocate you in a room with one for your next stay at the Grand Windsor. Kind regards, Carol Mendes Front Office Manager Hotel Grand Windsor

Mk Couples - 10/09/2018 AccorHotels certified review
« Great, relaxing stay in the middle of Auckland. »

Really enjoyed my stay at Grand Windsor, room was spacious and well appointed. Occasionally could hear people from the street, but was overall quiet given its location on the main street in Auckland. No complaints on the service or the amenities provided at the hotel. Met my expectations for its price-point.

Carol W. Friends - 10/09/2018 AccorHotels certified review
« Ideally located hotel for events at Spark Arena and shopping »

Really enjoyed the excellent service and pleasant staff att this hotel. Ideally located in the middle of everything and nothing was too much trouble.

Anonymous Friends - 10/09/2018 AccorHotels certified review
« Was fantastic »

Nothing to improve on from my point as we enjoyed our stay and where happy with all the help we had or needed.

L Business - 10/09/2018 AccorHotels certified review
« Hold on credit card was charged at $3310 »

The service during my stay was fine, however my credit card hasn't worked since because the hold put on my card was charged at $3310 which is over my limit. My stay was only $235.62

Paul Business - 10/09/2018 AccorHotels certified review
« Not great hotel for Business travellers »

I stayed in room 502. the walls are so thin at 4am in the morning when the guest next door decided to have a small party I could hear every conversion and every room, only to find my room didn't have a phone so I had to go all the way down and complain in person.

Nat Friends - 10/09/2018 AccorHotels certified review
« Location is great »

A great looking hotel with a well decent size room, in a great location of the city for ease of getting around to the venues that we traveled to Auckland for. Staff were very kind and helpful.

Anonymous Couples - 09/09/2018 AccorHotels certified review
« Fantastic. The staff were brilliant and the room was just as good. Great comfortable bed - can't ask for more than that. »

From the moment we arrived until check out - the staff were attentive and friendly. Nothing seemed to be a problem. Great service and a great location.

Emma Business - 09/09/2018 AccorHotels certified review
« Great stay »

So nice to be looked after, greeted end know that nothing is a problem. Lovely room, beautiful hotel and friendly and professional staff. So nice to have a Nespresso coffee each morning too.

Karen Business - 09/09/2018 AccorHotels certified review
« Old Luxury in the center of Auckland »

Beautifully renovated old hotel. A high standard throughout with excellent service to match. Small but well appointed rooms. Big enough for a great stay and very comfortable beds with luxury linens.

Tricia Business - 09/09/2018 AccorHotels certified review
« Placed in a noisy and handicap room »

Cons - Specifically asked for a quiet room but was placed on the first floor thus could hear music till the wee hours of the morning. Was also placed in a handicap room which has a shower curtain and when I showered, the whole bathroom was wet. Pros - Breakfast was very good! Scrambled eggs done so well.

Amanda Couples - 09/09/2018 AccorHotels certified review
« Stunning luxury »

An amazing experience from the moment you walk in the door. Stunning rooms and hotel. Welcoming,friendly and helpful staff.

Cbre Business - 09/09/2018 AccorHotels certified review
« Good »


O. Business - 09/09/2018 AccorHotels certified review
« Very good service overall »

Only one problem which was rectified immediately and well

Ronelle L. Couples - 07/09/2018 AccorHotels certified review
« Excellent Location & Service »

From the moment we arrived we were very impressed. Service Excellent & nothing was a problem. Service staff from our Greeting at arrival to our Reception & the cleaning staff were A1.. This is why we stay at Accor.. thank you team Windsor Auckland.

Andrew M. Couples - 07/09/2018 AccorHotels certified review
« Lovely boutique hotel »

Very enjoyable stay. Comfortable bed. Nice welcome gift of fruit plate and personal note.

Robert R. Business - 06/09/2018 AccorHotels certified review
« The Staff,The service »

Great staff who welcome you and provide excellent service to accomodate a clean comfortable room

Mr S. W. Couples - 06/09/2018 AccorHotels certified review
« Great experience »

The staff were welcoming and always attentive to the needs of the guest

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