Hotel - Hotel Grand Windsor Auckland - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Grand Windsor Auckland - MGallery by Sofitel

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4.5/5 62 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 301.50 NZD Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Jacuzzi
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-00:00
    • Opening hours : Week-end 00:01-00:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 79 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 309 reviews

Our guest reviews for Hotel Grand Windsor Auckland - MGallery by Sofitel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 62 reviews
AccorHotels certified review
Tiffiney P. Couples - 18/02/2018
« Beautifully furnished and decorated hotel - lovely staff. Very pleasant »

We loved everything and cant wait for the lift to be fixed so we can visit the lobby without going the back route but this was fun anyway

AccorHotels certified review
Ben S. Business - 18/02/2018
« Great Service »

Hello, I would like to call out the service level from the night manager on the night I checked in, I am sorry I can't remember his name but he was about 6ft tall dark hair and an interesting accent. He had preciously worked at Ibis King Street Wharf in Sydney. His service was exemplary and is an asset to your premises, I arrived around 1am after a long long day and his helpful attitude and help was very welcoming. The property itself is great, I had to battle to get the right water temp in the shower when running at higher levels, so guess the hot water pressure may be a bit down. Also, minor thing, I don't generally watch TV at all, so having this turn on when walking into the room was quite annoying, especially as it would start free to air television which is usually juts garbage, definitely didn't match the plus fit out of the room itself. Welcome gift was lovely so thank you for that. Regards Ben S. (Accor Gold Member)

AccorHotels certified review
Wellington Couples - 18/02/2018

I had booked the room online 2 months earlier and received a confirmation email saying it was paid for. When I arrived at the hotel they said that was not the case and charged my credit card for the room plus $100. The next day when I went to check out (Feb 11) reception advised me that I had to pay AGAIN ion cash or pay a 2% charge if I used my credit card. At NO time was this charge disclosed prior to checkout. I paid cash but 7 days later, the other charge remains on my credit card. So I feel like this is a very unsatisfactory.

AccorHotels certified review
David L. Couples - 16/02/2018
« Great Staff, Great Suite, Great Hotel. »

Upgraded due to Accor Platinum Plus Card to seventh floor suite, was much appreciated with such a well appointed three roomed accommodation. Comfortable bed, (as expected always with MGallery/Sofitel Hotels), well appointed large bathroom with large shower area, large lounge area with two coffee tables, a dining table and very comfortable lounge suite and big screen television were very impressive. Room service was very quick and the food was excellent. Breakfast - choice of buffet style continental breakfast (very good and plenty) or a la carte in the ground floor restaurant with good service. Check-In very easy, very efficient, great staff. Only disappointments were the busy street access by car is very difficult for those not familiar with traffic conditions and no visible signage except for next door's Louis Vuitton. Thoroughly recommend this Hotel.

AccorHotels certified review
Mark Business - 16/02/2018
« Great Venue »

Convenient, good service, homely luxurious rooms. Will be back!

AccorHotels certified review
Sue Q. Business - 16/02/2018
« The Best Hotel! »

This hotel ticks all of the boxes, service is absolutely outstanding, location, rooms, food, it ticks all of the boxes. This will be my choice when I return on business soon.

AccorHotels certified review
Jason O. Business - 15/02/2018
« satisfying. »

Remi at concierge made me feel very important and welcomed me every time we saw each other. a great asset to the business.

AccorHotels certified review
Carrie Business - 15/02/2018
« Fantastic hotel in a great location »

very well appointed room, great staff, wish I could have stayed longer

AccorHotels certified review
Emma Business - 13/02/2018
« Exceptional service, welcoming, lovely big rooms and thoughtful amenities »

Very enjoyable from arrival to departure - exceptional front office staff and duty manager greeting on arrival. Great location for work or leisure, big spacious bright and airy room, large bathroom and well thoughout out layout and amenities. Delicious room service!

AccorHotels certified review
Anthony S. Couples - 12/02/2018
« Cosy and intimate »

Stayed one night and loved it. Checked in real late but team were friendly enough to make us feel welcomed.

AccorHotels certified review
Victoria Couples - 12/02/2018
« Lovely Art Deco building beautifully restored.. »

Pleasant place but lacking in amenity for the standard and cost.

AccorHotels certified review
Christina Couples - 12/02/2018

The staff were very welcoming. Thank you for letting us to check in early after a long haul flight. My only disappointment is the contour pillow ran out of stock. The breakfast is good.

AccorHotels certified review
Peter Couples - 12/02/2018
« Great 1st nights in NZ. »

Friendly helpful reception staff comfortable room obviously re furbished since website created, fortunately we thought for the better.

AccorHotels certified review
Richard E. Couples - 12/02/2018
« poor »

booked on Accor website and part paid with Accor points they couldn't process this on check in and had to re-do the booking not clear whether the point have been deducted or not

AccorHotels certified review
Davidd Couples - 12/02/2018
« Great location and perfect stay »

All was good on a very nice room . Quiet . Great position. Not noisy and good welcome from all staff

AccorHotels certified review
Nate E. Couples - 11/02/2018


AccorHotels certified review
Jovanna L. Solo - 11/02/2018
« Lovely room with nice amenities. »

Staff were very friendly and helpful - front desk, concierge and room service The room was lovely. I especially enjoyed the Nespresso coffee and beautiful rose tea set. Breakfast room service was very good (smashed avo) and surprisingly well priced. Would be the perfect setup for me if there was a bathtub as well as a shower! Also provide guests with a self checkout option (like through the TV). Having only two desk agents meant there was a bit of a long wait to checkout. I ended up just giving my keys to the concierge as I had to leave to make another appointment. All in all though, a really lovely stay.

AccorHotels certified review
Geoff A. J. H. Couples - 11/02/2018
« Luxury, Location and wonderful staff »

The Hotel Grand Windsor was an amazing stay for us. It was our first time staying in the city and the location could not have been any better - right in the heart of the city and close to everything we needed. From the minute we walked into the hotel, the staff couldn't have done more to help us. The concierge team were exceptional and the overall experience was absolutely five star. The room itself was so luxurious and the little touches like the Nespresso and the T2 tea set were the icing on the cake.

AccorHotels certified review
Kendra M. Couples - 11/02/2018
« Good location. Clean. Nice decor. Small room. »

It was a nice hotel but our room was quite noisy (301). We were told it was quiet but we could hear people in the room beside us and Queen St is quite noisy. Lovely staff and room decor. A bit small. Bathroom very spacious.

AccorHotels certified review
Teresa Friends - 10/02/2018
« Impeccable »

We have never stayed anywhere so beautiful. The staff were amazing and if we could’ve taken the bed home with us we would have!!

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