Hotel - Hotel Grand Windsor Auckland - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Grand Windsor Auckland - MGallery by Sofitel

4.5/5 144 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Jacuzzi


  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-00:00
    • Opening hours : Week-end 00:01-00:00

Business services

  • Copy/print service available
See all services

Our rooms

  • 79 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 954 reviews

Our guest reviews for Hotel Grand Windsor Auckland - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 144 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
A W. Couples - 11/07/2018 AccorHotels certified review
« Good but not great »

I had a good time but honestly I was a bit disappointed. I booked this hotel because I wanted something extra special for my honeymoon. Not having an actual bathroom-and not a real toilet door-was not the kind of special that I had in mind. All the service personal was kind and polite but just too much. I would rather have had a larger choice of breakfast and more than two rashers of bacon. In addition, the room was not sound isolated at all and we basically couldn't sleep on the Saturday night because of people on the street only to be woken really early by trucks the morning after. Showering took half an hour because the water pressure was so low and the water cold. I could go on. Everything was luxurious and proper and the service impeccable. It just felt focused on the wrong things to make a stay pleasant.

Couples - 11/07/2018 TripAdvisor review
« Wonderful 1 night stay in Auckland »

The hotel was in a central spot near restaurants, cafes etc. The room was very stylish with a good size bathroom. The staff were extremely helpful and could not do enough for us. We really enjoyed the stay!

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Brookest13 Thank you so much for staying with us and for this wonderful review. Your comments will delight our team here who are so eager to please. They compliment this product beautifully. Thank you so much again and we look forward to welcoming you back to Hotel Grand Windsor in the near future. Warm Regards Nivzer Dadabhoy Front Office Manager

Mila Couples - 10/07/2018 AccorHotels certified review
« Excellent stay thanks to attentive staff »

Really loved it, the style and space. Was impressed by the fact someone really read my note in the booking and put a birthday cake and handwritten note on the table for me.

Jason W. Families - 09/07/2018 AccorHotels certified review
« A wonderful boutique hotel. »

A wonderful stay all in all the cleaning and service was magnificent and the restaurant served delicious food.

S. R. Couples - 09/07/2018 AccorHotels certified review
« Perfect location and very nice interior »

Extremely friendly and professional staff and a beautiful furnishing made our stay Perfect! Everything of interest was almost right outside the hotel enterance. If We come back to Auckland We will definitely stay here! Thank Jay and the rest of the crew for a Perfect stay!

B J. Business - 09/07/2018 AccorHotels certified review
« Best wee stay »

I just love love LOVE this hotel. The staff, the bed the relaxed but bougie vibe of the place. Big shout out to Pablo who is just the man, so accommodating. I have stayed in many a hotel around NZ and this is my favourite hands down. I will be back

Theresa M. Couples - 09/07/2018 AccorHotels certified review
« Outstanding Service, disappointing location. »

We were so very impressed with the staff and their manner, we were treated with such respect care and concern. We paid for an upgrade and the room was very small, so we were upgraded again to a larger room. Our concern was the street, local bar noise. Unfortunately we were kept awake for hours during the evening. If the hotel was in a different location with the same staff it would be near perfect.

Debbie Friends - 09/07/2018 AccorHotels certified review
« Superb »

Everything about our experience was superb - from the design, to attention to detail, to the care and professionalism from the staff, to the food.

May L. Business - 09/07/2018 AccorHotels certified review
« Amazing service »

I loved the staff care and attention to detail during our stay. Very friendly and accommodating. Well done.

Alexandra Couples - 09/07/2018 AccorHotels certified review
« Superb! »

My husband and I started off our honeymoon with 3 nights at the Grand Windsor Hotel in Auckland and we’re blown away by the level of attentiveness we received from the staff. From the time we entered the building to the time we left, we had the most amazing experience! Even had a couple of lovely and thoughtful surprises! We will definitely be staying here next time we come to Auckland. Needless to say, every other place we have visited since has not even begun to compare to the quality offered here. Thank you for the wonderful start to our honeymoon!

R M. Business - 09/07/2018 AccorHotels certified review
« Welcoming staff, beautiful room, delicious breakfast! »

Right from entry to the hotel the staff were warm and welcoming and so very helpful. The bed was comfortable and the room had everything I needed. I really enjoyed my stay and will definitely be back.

Catalina Business - 09/07/2018 AccorHotels certified review
« Excelent stay! »

The junior suite was very nice and comfortable. Everything was very clean and the staff was extremely helpful and polite.

Phillip C. Business - 06/07/2018 AccorHotels certified review
« Pleasant Oasis In Queenstreet »

Lost count of the number of times I’ve stayed at the Grand Windsor. My go to in Auckland that’s central to everything, and extremely comfortable. The staff are the best asset! Even the lady making up the rooms asked I enjoyed the stay. Breakfast is great, and reception is like nothing else!

Bevan Couples - 06/07/2018 AccorHotels certified review
« Lovely short stay »

Beautiful stay - lovely presented room and were made to feel special. Our stay was made extra special but the hotel acknowledging our anniversary.

Irwan Families - 05/07/2018 AccorHotels certified review
« Good place to spend with family »

Its strategic place and close to city just walking distant for any convinient things

Trish M. Business - 05/07/2018 AccorHotels certified review
« Great Central Location »

Nicely decorated but very small room. Hotel has been totally revamped and is looking very nice. Very professional staff lovely meal at night but breakfast was totally underwhelming with a very slim selection of food.

Nicole Couples - 04/07/2018 AccorHotels certified review
« Hotel Windsor staff were wonderful! »

We really enjoyed our stay in the Junior Suite. The staff were so helpful and friendly. Especially the staff member that was on at 4am on Monday 2nd who went above and beyond to help me get my hire car out of the parking station that I did not realise closed at midnight so I could catch my 6.30am flight. The rooms were clean and luxurious

Deborah P. Couples - 04/07/2018 AccorHotels certified review
« Perfect »

We loved the night at your hotel, perfect suite, location and dinner. Went over and above with arranging a small surprise cake for my Husbands birthday and everyone knowing and wishing him a Happy 60th. Would love to stay again for a few days

David Business - 04/07/2018 AccorHotels certified review
« Mixed experience »

Positive: Good location. Staff where very good. Rooms clean, nicely presented. Clear attempt to make building more sound proof which was good to see. Building beautifully restored Negatives: Didn't like the up sell on everything when we arrived. People want to get checkedin a soon as possible and into their room or onto the days activities. Booked through Accor Hotels. The description said 'City View' and we ended up in the middle of the building with frosted widows and NO natural light. This was a terrible room because it felt like a submarine. Spoke with management and they explained it was an issue with the Accor and their description. Therefore we would have to pay to upgrade to a better room. There was some back a forth, but in the end the hotel provided complimentary upgrade after we accepted to pay more for a better room. This should have happened in the beginning irrespective of issue between hotel and Accor. Poor or no fresh-air circulation. room very stuff upon returning from day out. Temperature control of the Aircon was variable... either too hot or too cold Beds too soft compared to other hotels City location very noisy... but nice to see hotel has tried to engineer this out.

Kevin S. Business - 03/07/2018 AccorHotels certified review
« Very pleasant »

The room was fantastic - overall experience and attentive personal was great

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