Hotel - Grand Windsor Hotel Auckland - MGallery by Sofitel
Mgallery Hotel Mgallery Hotel

Grand Windsor Hotel Auckland - MGallery by Sofitel

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4.5/5 15 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Jacuzzi
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AUCKLAND AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01-00:00
    • Opening hours : Week-end 00:01-00:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 79 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 71 reviews

Our guest reviews for Grand Windsor Hotel Auckland - MGallery by Sofitel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 15 reviews
TripAdvisor review
Business - 20/11/2017
« Grand Windsor gets an A++ from me »

This hotel is great, nice and quiet, quality fitments, nicely appointed, stylishly decorated, right down to the finer details. The reception, concierge, and bar staff are excellent. I'll be back in the near future for sure.

AccorHotels certified review
Paul Solo - 13/11/2017
« Great stay »

I'd stayed at the Hotel Grand Windsor previously and the stay was ok, but the Hotel has seriously upped their game since I last stayed. Checkin experience was great, really professional and welcoming. Much nicer sat down and checking in rather than in the previous office whilst building works were taking place. When I got to the room there were 2 welcome treats, plus some Devonport Chocolates - a nice touch and made me feel valued. The room itself was very nicely decorated and the bathroom was great, with really nice Although I didn't have time to visit the restaurant, it looks lovely and definitely somewhere I'd look to try next time I visit Auckland.

AccorHotels certified review
Jo R. Couples - 12/11/2017
« Jo R. »

Fabulous stay lovely room they staff were welcoming and friendly

AccorHotels certified review
Marty S. Couples - 12/11/2017
« very good experience »

very nice room and good service

AccorHotels certified review
J. B. Couples - 10/11/2017
« gorgeous decor but a few hiccups »

We arrived by vehicle and were a bit surprised that there was no onsite parking but pleased that the staff were able to valet park the vehicle as parking is quite a distance from the accomodation. We were checked in to a room that absolutely reeked of cigarette smoke and had to be moved to another room which thankfully was fresh and lovely.Another wee surprise is that there is no room service at this hotel.The hotel is beautiful and the rooms comfortable and we chose it instead of our usual Sofitel because it looked lovely but I think we will return to the Sofitel in future as it all seems a bit more convenient for a relaxing stay.

AccorHotels certified review
Anonymous Couples - 09/11/2017
« Comfortable »

I had a fall the second day in NZ. I was directed to a hospital and from that moment on, ALL the employees went above and beyond to make me comfortable. A wheelchair was provided that I might get out of the room and enjoy some fresh air and lunch.

AccorHotels certified review
George B. Business - 09/11/2017
« Lovely ammenities and great service »

The room was very nicely decorated! The bathroom & shower were new & clean. The staff were very polite, helpful and attentive! This is very important for a guest.

AccorHotels certified review
Antoinette A. T. Couples - 08/11/2017
« Extremely helpful and courteous staff to make our stay very satisfying. »

The hotel is situated in the heart of Queen Street with designer shopping around it. It can get a bit noisy on Friday and Saturday nights, however they are planning to change this issue with the Council etc. The staff will go out of their way to ensure this is not a major problem. The rooms are lovely. The one we had was really nice with all the amenities one needs. The breakfast is quite substantial too. It is well worth the stay especially if you are an Accor member.

AccorHotels certified review
Luise Solo - 06/11/2017
« Best experience ever. clean bright and comfy what a gorgeous room! »

Stayed two nights. very smooth check in, concierge was very polite and helpful. My room was beautiful and very well presented. never seen such a pretty tea set at any other hotels. So I did enjoyed my tea time. Gorgeous shower room good design mirror.

AccorHotels certified review
Madonna Business - 06/11/2017
« Fantastic location, friendly staff and lovely interiors. »

We really enjoyed our stay. The location was convenient and secured. We had a good rate for our room, so value for money. I was a bit apprehensive about making a booking after reading reviews in regards to noise. We stayed Saturday and Sunday night and there was no noise that bothered us. The decor was tastefully done. Maybe the only thing that I could say to improve my stay was the breakfast deal, we were told about it when we visited the restaurant the day after our stay and was told it was 50% off for guests, we took up the offer the following morning. A small study table is helpful too, as we had to work on our laptops on the bed or on the coffee table.

AccorHotels certified review
Ulyses E. Couples - 05/11/2017
« far from my last visit »

updated furnishing, clean rooms and bathrooms. check-in and check out process can be more sleeker

AccorHotels certified review
Julie P. Business - 05/11/2017
« Comfortable rooms, attentive and friendly staff. »

We arrived late due to an international flight, and the house staff was waiting and efficient, so that we got to our room quickly. Despite being on Queen Street, the rooms were very quiet and nicely appointed.

AccorHotels certified review
Jagrut L. Couples - 04/11/2017
« Amazing »

Lovely staff that really want to make your stay special - thank you.

AccorHotels certified review
Terina Business - 02/11/2017
« Fantastic Stay & Great Staff »

Very appreciative of the upgrade, thank you. The staff were very attentive and service was great. The room was very nice, would have liked a compendium in the room to explain a few things but the staff on the desk were more than helpful. Felt very safe and welcome at the hotel, also great that the staff were remembering my choice of beverages.

AccorHotels certified review
Jarrod Business - 01/11/2017
« Top Class Property and Fantastic Staff and Service »

Top quality hotel, fantastic location and the staff were fantastic. Only negative was no desk in room to work at

AccorHotels certified review
Harvi B. Couples - 01/11/2017
« Excellent service »

I commend Garradutta from front desk for his excellent customer service. I told him that my booking was cancelled by booking.com due to my international credit card declining the transaction. He was apologetic although it wasn't his fault. He was polite and expressed his willingness to help. He told me that I could've have advised when I booked that it was my birthday, they could've prepared something. His service was already impressive, couldn't find fault. Tessa who does the valet parking was also lovely. The staff from the restaurant were nice. I think Kavishka (somewhat like that) was the name who served us and she made an impression that she enjoys what she does. I'm a travel agent and I definitely would recommend Grand Windsor Hotel to our clients.

AccorHotels certified review
Jen Couples - 31/10/2017
« Divine decor »

A beautifully refurbished hotel in a fantastic location. Short walking distance to shopping, bars and restaurants. Staff were fantastic also. Would definitely stay there again and recommend.

AccorHotels certified review
Nobody Business - 30/10/2017
« good location good service good semll good hotel »

I stayed in this hotel for catch up next day early airplane. Very nice experience. Very kind staffs help me bring my luggage, and they found my missing camera lens cap even I didn't ignore I lose it. They are so kind to help you if you ask. I like pillows, it helps me have a nice sleep.

AccorHotels certified review
Elle Business - 30/10/2017
« Great experience and great staff »

Hreat experience and the staff were amazing. So helpful.

AccorHotels certified review
Richard Friends - 30/10/2017
« Absolutely fantastic »

From the moment we entered the building we were made to feel welcome and comfortable

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