Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.0/5 1,549 reviews

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58 60 Queen Street, Auckland Cbd, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

Our accommodation(s)

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Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Telephone
Fax +64 9 309 9978

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,549 reviews

TripAdvisor Rating  4.5/5  1,095 reviews

Certificate of excellence 2023

Nice hotel breakfast terrible

TripAdvisor rating 4.0/5

wendybatch TripAdvisor review

I stayed here last night in two interconnecting rooms with family. The hotel is lovely and we appreciated the juice and brownies served on check in. The rooms are nice and we loved the tea service and teas provided. It was my son's birthday last week and my grandsons is this week. We were given room upgrades and a small cake for the birthday boys which was a nice touch. The staff were friendly and helpful and we were very happy with our stay until breakfast this morning. I love a good hotel breakfast but this just wasn't it. There was a very small selection of cold items on the buffet and a menu of 4 hot items to choose from. Despite there still being an hour of service left, some of the trays were empty and not replaced. Tea was included but you had to serve yourself and coffee was at extra charge. For a hotel of this standard that is disappointing. Even though we were one of two tables occupied we had to clear the table ourselves to make room for the hot breakfast while the waitress stood chatting at the bar. To make it even worse, my daughter told the member of staff that we were unhappy with breakfast and he apologised but didn't ask for details. I would not stay here again for this reason. Other hotels in Auckland offer much better options.

Wonderful

Customer review rating 3.5/5

Ali Couples - Confirmed reviews ALL

Perfect night away for my husband’s birthday. The luxury room was exactly that, dinner and breakfast were delicious, staff were very friendly and helpful. Highly recommend!

Dear Alexandra, We are absolutely thrilled to hear that your night away at Fable Auckland Hotel for your husband's birthday was nothing short of wonderful. It brings us immense joy to know that the luxury of the room lived up to your expectations and that both dinner and breakfast were to your liking. Our staff will be delighted to hear your kind words about their friendly and helpful service. It is our highest priority to ensure that every guest feels warmly welcomed and thoroughly cared for throughout their stay. Thank you for your high recommendation; it truly means the world to us. We look forward to the opportunity to host you again, perhaps for another special occasion or simply for another memorable getaway. Best Regards, Leo Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Elegant Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Small but beautiful: this heritage building in such a central location was perfect for a quick business trip. The entrance with glorious chandelier and all the carefully curated details really made my stay enjoyable. The staff were incredible upon arrival and really went out of their way to make sure everything was perfect. The Luxury King room was superb and the bed exceptionally comfy.

Dear Kirstin, Receiving a perfect score of 100 out of 100 from you is an honor that fills us with immense pride. Thank you for taking the time to share your "Elegant Stay" experience at Fable Auckland Hotel. We are thrilled to hear that our heritage building's charm and central location perfectly complemented your business trip. The attention to detail, from the glorious chandelier at the entrance to the carefully curated aspects of our decor, is a testament to our dedication to creating a unique and memorable experience for our guests. Your appreciation for these details is genuinely valued. We're especially pleased to know that our staff made a significant impact on your stay by ensuring everything was perfect. Our team takes great pride in going above and beyond for our guests, and your acknowledgment of their efforts is the highest reward they could receive. Thank you once again for your glowing review. We look forward to the pleasure of welcoming you back to Fable Auckland Hotel for another elegant stay, whether it's for business or leisure. Best Regards, Leo Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Good location

Customer review rating 2.5/5

Matthew S. Couples - Confirmed reviews ALL

We stayed last Saturday night, I am pretty sure on the 6th floor, checkin and checkout was great, in the morning there was lots of noticeable noise from the room right above us, possibly by the cleaners? This was really annoying when we had a late check out, but what was more annoying was when we had the room cleaners knock on our door 3 times wanting to come in and service the room when we had well organised a late checkout - which is generally don’t disturb

Dear Matthew, Thank you for choosing Fable Auckland Hotel for your recent stay and for taking the time to provide us with your valuable feedback. We're glad to hear that our location met your needs and that you found the check-in and check-out process to your satisfaction. However, we are truly sorry to hear about the disturbances you experienced due to noise and the oversight regarding your late checkout arrangement. Please accept our sincerest apologies for any inconvenience this caused. We strive to offer a peaceful and comfortable environment for all our guests, especially those who opt for extended relaxation time with a late checkout. Your feedback is essential in helping us improve our communication and processes to ensure that all guest preferences are accurately noted and respected. Rest assured, we will address this matter with our housekeeping team to prevent such occurrences in the future and ensure our guests’ requests are honored. We hope to have the opportunity to welcome you back and provide a more serene and flawless experience. Should you plan another visit, please do not hesitate to contact me directly for any arrangements or special requests. Best Regards, Leo Chief Concierge / Guest Experience Manager Fable Auckland Hotel

Great location, spacious room and friendly staff.

Customer review rating 5.0/5

Tom Couples - Confirmed reviews ALL

Our first visit to Auckland. The Fable was a convenient and comfortable base from which to explore downtown and the waterfront.

Dear Thomas, Thank you for your fantastic 100 out of 100 rating and for choosing The Fable as your base during your first visit to Auckland. We're delighted to hear that you found our location convenient for exploring downtown and the waterfront, and that our spacious rooms and friendly staff contributed to a comfortable and enjoyable stay. Our team takes great pride in offering warm hospitality and ensuring that all our guests have a memorable experience exploring the vibrant city of Auckland. It's wonderful to know we were able to make your first visit special. We hope you left with fond memories and experiences of Auckland, and we look forward to the opportunity to welcome you back in the future. Should you plan another visit, please don't hesitate to reach out if there's anything specific we can do to make your next stay even more enjoyable. Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

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Other web-users rate our hotel

  • 939 reviews 8.5/10 Location
  • 1,389 reviews 7.1/10 Room
  • 1,218 reviews 7.8/10 Service
  • 27 reviews 1.4/10 WiFi
  • 787 reviews 5.2/10 Comfort
  • 586 reviews 8.1/10 Vibe
  • 381 reviews 6.9/10 Breakfast
  • 323 reviews 5.8/10 Cleanliness

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