Hotel - Grand Mercure Shanghai Century Park
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Shanghai Century Park

4.0/5 865 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Our rooms

All 362 spacious rooms and suites feature floor-to-ceiling windows, modular furniture, large plasma screen televisions and bathrooms with designer bathtubs and separate shower stalls.

  • 362 rooms
  • 265 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 715 reviews

Our guest reviews for Grand Mercure Shanghai Century Park

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 865 reviews
M. R. Couples - 17/07/2018 AccorHotels certified review
« The service was top rate!! »

The staff were very helpful, especially the lovely servers in the Club Lounge. All the staff went out of their way to make sure our first trip to China, was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. M., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Shen Front Office Manager

Catherine Business - 17/07/2018 AccorHotels certified review

good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pan X., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Front office manager

F. L. Business - 16/07/2018 AccorHotels certified review
« Nice hotel, well located. »

Nice hotel located in Putong, near the century park. Very convenient rooms. Very nice breakfast. Near a shopping area. Possible to eat in a lot of small shops here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L. F., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

Sunbather Couples - 16/07/2018 AccorHotels certified review
« Excellent staycation »

Living in SH we stayed at your hotel as a staycation where your outdoor pool was the main attraction to get away from the SH summer heat. On arrival we were upgraded to Premium Deluxe as Accor Gold members. We never stayed at your hotel before and were positively surprised by the large nice rooms with good amenities and nice view. Good and welcoming service. A few improvement comments on the pool and gym side of our stay. The wood deck and tables outside could be cleaned/flushed with water a bit more often as they were a bit dirty. Some of the ladies in the gym reception where you register for the pool/getting towels could be more clear what they want us as guests to go, and what they are supposed to do (like handing over a towel). Perhaps some more English training would be helpful for your employees in that section to be able to handle foreigners more easily. In the locker-rooms, it would likely be good with a bit more frequent toilet-floor cleaning, and replacement of empty toilet paper-rolls. There was a younger lady in the gym reception that was very helpful and communicative, but I unfortunatly forgot her name. Overall we had a great stay, very much enjoyed your hotel, the pool and your service, with the few mentioned improvement areas. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Fredrik B., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

N. N. Business - 15/07/2018 AccorHotels certified review
« Mr N. N. »

The staff at the reception was very helpful when I lost my IPhone. Particularly those people in service on 9 July 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.N. N., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

Arnulfo J. T. Business - 15/07/2018 AccorHotels certified review
« 1st Experience in Grand Mercure »

Though I am member of Le Accor my friend recommended that I stay at Grand Mercure. Hotel is conveniently located.. nice big rooms, very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jun T., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia GRM

Dirk Business - 15/07/2018 AccorHotels certified review
« Home away from home »

Good facilities. Helpful and courteous staff. Good rooms with nice beds and pillows. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Dirk, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Shen Front Office Manager

Lin, Y. Business - 13/07/2018 AccorHotels certified review
« Just ok »

No surprise, everything is just expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Lin Yu Feng, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia GRM

Alex G. Business - 13/07/2018 AccorHotels certified review
« Excellent stay »

Good, friendly staff; good lobby decor; rooms to my satisfaction

Our hotel has responded to the review
Our hotel has responded to the review

Dear Govindasamy G., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

J. T. Couples - 12/07/2018 AccorHotels certified review
« A nice place to stay for a good price »

When I arrived, I was greeted by front desk/Julia. She was extremely helpful and very personable. She assisted me through the check in process and ensured all questions were answered. Kudos to her! The room was very nice and spacious. I enjoyed the modernistic design of the hotel and was very comfortable. I'll definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T. J., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

Anonymous Solo - 11/07/2018 AccorHotels certified review

Nick hotel. quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAISAL BIN MOHAMAD F., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia GRM

Hung T. S. Business - 10/07/2018 AccorHotels certified review

Hotel location is quite convenience and many bars, restaurants surrondings, metro is not very close but I prefer to take taxi, hence it is fine for me. The room price is affordble, very cleaness. Front desk service is pretty good as all I need they can satisfy me very well. Certainly I will come back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUNG TSZ S., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Front office Manager

Bipin P. Business - 08/07/2018 AccorHotels certified review
« Hotel room nd customer service was excellent »

Well satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR.Bipin P., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Guest Relations Manager

C. P. Business - 08/07/2018 AccorHotels certified review
« Good »

Overall satisfy with the hotel. Room has a damp smell though whenever i enter the room, i had to open the door for 15 to 20 mins to air the room but to no avail. Breakfast had it for 1 day, would say it could have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Guest Relations Manager

C. Business - 04/07/2018 AccorHotels certified review

It’s good, good location,good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUNIE C., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Director of Rooms

Anonymous Business - 03/07/2018 AccorHotels certified review
« courteous staff and good location »

Very pleased. My room was well prepared. Staff at the front desk and club lounge were very friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Director of Rooms

Anonymous Business - 30/06/2018 AccorHotels certified review
« It was Ok »

Everything was OK except your exchange rate for changing currencies which was surprisingly high.

Yinghui L. Business - 25/06/2018 AccorHotels certified review
« Overnight stay in Grand Mercure Shanghai Century Park »

Satisified in general.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YingHui L., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Dennis Hu Director of Rooms

Kamran J. Business - 23/06/2018 AccorHotels certified review
« Kamran J. »

Excellent Rooms - Neat and Clean Good Breakfast Hotel should allow the breakfast boxes if requested by the guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kamran, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast boxes, we do allow guest to take but please tell our front desk to make the order first. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Dennis Hu Director of Rooms

Ray V. H. Business - 23/06/2018 AccorHotels certified review
« GREAT HOTEL, GREAT SERVICE AND VALUE FOR MONEY »

flexible and good service. breakfast was very good, rooms clean and light. staff friendly, All over a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMUNDUS VAN H., We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Dennis Hu Director of Rooms

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