Bandara International Hotel - Managed by AccorHotels 5 stars

TripAdvisor rating 3.5/5 788 reviews
Bandara International Hotel - Managed by AccorHotels
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Hotel extras

  • Complimentary 24 hours Airport Shuttle with every 30 minutes interval

  • Free Wi-Fi in all hotel rooms and area

  • 2 restaurants, 1 bar and 1 lobby lounge with the tropical resort ambiance

  • Spacious 208 rooms and suites, start from 36 Sqm - 144 Sqm

  • Free access to Club Bandara (Gym, Sauna, Steam, Hot and Cold Jaccuzy) and 4 swimming pools

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Bandara International Hotel - Managed by AccorHotels

Soekarno Hatta Airport Complex
Jl Tol Prof Dr Ir Sedyatmo Km2
19110
jakarta
indonesia

Tel: +62215597777

Fax: (+62)21/5597701

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   SOEKARNO HATTA

  • By plane

    SOEKARNO HATTA At 3km / 1.86 miles - Shuttle free

GPS :-6.12106, 106.678871

Our accommodations

Our 208 rooms combine an international décor with contemporary Indonesian design elements. Complimentary high-speed internet, dual-line phones and generous workspaces are available in all rooms.

Deluxe Room with 1 kingsize bed

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 kingsize bed, Lake View

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds, Lake View

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 kingsize bed, Balcony

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds, Balcony

  • Max. number of persons: ‌3
  • Area: From 36
  • Views: Lake side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with 1 kingsize bed.

  • Max. number of persons: ‌3
  • Area: From 72
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Suite with 1 kingsize bed

  • Max. number of persons: ‌4
  • Area: From 108
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Presidential Suite with 1 kingsize bed

  • Max. number of persons: ‌4
  • Area: From 144
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

BUMBU RESTAURANT

Type of cuisine: Regional

Bumbu Restaurant provides an unforgettable experience with wonderful views of the lake. Choose from a variety of Asian dishes including Indonesian, Chinese and Thai cuisines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINJANI

Type of cuisine: International

Linjani restaurant offers a relaxing atmosphere facing the pool and lake. It features an extensive buffet selection of international and Indonesian cuisine as well as an a la carte menu.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SAMBAL TAPAS

Photo non contractuelle / Strictly non binding

With gorgeous skyline and lake views from the rooftop, Sambal Tapas serves scrumptious Spanish and Indonesian small plates, plus cool cocktails. A live DJ performs from 5pm to 9pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAXIS LOUNGE

Photo non contractuelle / Strictly non binding

Maxis Lounge is an ideal rendezvous point, offering drinks and lights snacks. Perfect for those who are looking for small bites. Enjoy delectable afternoon teas and live music until 10pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 258 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Bandara International Hotel - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

382 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

788 reviews

Superb

Customer review rating 3.9/5

Agusman S. Business - 06/07/2019 AccorHotels certified review

The staff are friendly and hotel ambient is very nice with garden view.

Dear Bapak Agusman s., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you and we looking forward for your next stay. Kind Regards, Stephane Fagez General Manager

nice meal

Customer review rating 3.9/5

Reksa N. Business - 06/07/2019 AccorHotels certified review

overall was good, specially for the meal and restaurant staff'swhich are really help full.

Dear Reksa n., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we looking forward for your next stay. Kind Regards, Stephane Fagez General Manager

It was a very nice last couple of days in jakarta

Customer review rating 3.9/5

Aditia S. Families - 06/07/2019 AccorHotels certified review

Overall, i enjoyed my stay very much at the bandara internasional hotel. The service was great, they were quick and very friendly. I do know that the occupancy wasn't that high but I hope that they can keep up their good work even in busy period. Just a bit of feedback I had a lunch buffet at the restaurant and funny thing, they didn't include drinking water within the buffet. For me it's not about the money but I think drinking water water is more necessary than a free flow tea or coffee? Just a feed back,,, but other than that, keep up the good work..

Dear Aditia S., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Stephane Fagez General Manager

An experience I wont forget

Customer review rating 3.9/5

Ian F. Families - 05/07/2019 AccorHotels certified review

Everything was taken care. Most satisfied with the courtesy of the staff. They were polite and helpful. Well done keep up the good work

Dear Ian Dudley F., Thank you for choosing Bandara International Hotel - managed by AccorHotels . It is always a pleasure to receive your satisfied feedback during your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Room interior is too old and maintenance is not good

Customer review rating 3.9/5

K. S. W. Business - 04/07/2019 AccorHotels certified review

If the room interior is old, at least maintenance should be good. But, cleanness was really poor.

Dear Seong K., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Stephane Fagez General Manager

Close to airport made this our top choice

Customer review rating 3.9/5

Maureen D. Families - 03/07/2019 AccorHotels certified review

Room had a musty smell. Beds were uncomfortable. Road was under construction. Staff was very nice and accommodating.

Dear Maureen D., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not fully meet your expectations; please allow me to express our sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Stephane Fagez General Manager

Transit for on going holiday

TripAdvisor rating 3.5/5

gc-jc-36 Friends getaway - 03/07/2019 TripAdvisor review

Clean rooms, not too noisy. Close to the airport for ease of transfer to continue on your travels. Staff were friendly and helpful. Value for short stop over. Would recommend this Accor Hotel to friends and family.

Dear Guest, Many thanks for your kind words. It is always nice to read satisfied customer reviews. We look forward to welcoming you back. Kind regards Stephane Fagez General Manager

Good service and big room

Customer review rating 3.9/5

Hendra Y. Couples - 02/07/2019 AccorHotels certified review

Good reception and housekeeping service Big room with many pillow to choose Thank you for the cake platter compliment

Dear Hendra y., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your concerns about old furniture are very much considered, and renovations have become part of our plans in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

The Banda international Hotel

Customer review rating 3.9/5

C. K. L. Business - 02/07/2019 AccorHotels certified review

Hotel is located at a convenient location to the airport, but it is probably one of the oldest Accor Hotel I have ever stayed, it is time to do some upgrading! Also, the front counter checked in staff are not well trained, making a lot of mistake!

Dear Mr. Kang C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards Stephane Fagez General Manager

I really enjoyed the accommodations and friendliness of the staff.

Customer review rating 3.9/5

Dr. J. P. C. Business - 01/07/2019 AccorHotels certified review

This was my first trip to Indonesia. Spent time in Jakarta and Bogor. Your hotel exceeded my expectations.

Dear James C., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Reasonable choice for early flight transit on next day

Customer review rating 3.9/5

Anonymous Business - 27/06/2019 AccorHotels certified review

With the well reputable traffic situation in Jakarta that even there would be jam at the very early morning (6am), it is a reasonable choice to stay and no need to wake up at mid-night to catch the flight. The hotel is only 10mins drive from the airport and ~1 hr drive from downtown.

Dear Mankit C., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Great service but hotel is old

Customer review rating 3.9/5

James A. Business - 25/06/2019 AccorHotels certified review

The hotel staff are very professional and polite. I felt taken care of. The room is clean but just a little old. Maybe it's time for a little renovation

Dear Meng A. Choon, We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your concern regarding old building are very well noted, and renovation is already part of our plan in the future. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Stephane Fagez General Manager

Amazing Hotel

Customer review rating 3.9/5

Dave Business - 24/06/2019 AccorHotels certified review

The hotel campus was beautiful, rooms are large, accommodating, and clean, and the staff is very friendly. The pool and surrounding area is well kept, and the fitness center was well-stocked. The restaurant was delicious, and the breakfast buffet had many items to choose from. The price was very reasonable, and the 24-hour shuttle to and from the airport was another huge positive. Overall, I would definitely recommend staying at this hotel.

Dear David Jay M., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Transit

Customer review rating 3.9/5

Anonymous Business - 23/06/2019 AccorHotels certified review

Show stay for transit

Dear Xiang Bin T., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephane Fagez General Manager

Patrick L.

Customer review rating 3.9/5

Patrick L. Families - 23/06/2019 AccorHotels certified review

Overall is good. My son left his slipper in the hotel or at the pool. Please kindly keep for us or email us if you found it at su…

Dear Patrick L., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your son's slipper we will check with our Lost and Found Department and will get back to you as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Great but short stay.

Customer review rating 3.9/5

Ian G. Business - 22/06/2019 AccorHotels certified review

A very pleasant stay.

Dear Ian G., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also would like to apology regarding the door lock not function during your stay, rest assure we have taken immediate action to rectify the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Great Room; Great Service.

Customer review rating 3.9/5

Wade Families - 21/06/2019 AccorHotels certified review

The room was clean, the bed was very comfortable, and the staff was extremely friendly. The grounds are also very nicely maintained. We love this hotel and enjoy staying here whenever flying to and from Jakarta.

Dear Wade S., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager

Nothing special

Customer review rating 3.9/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Hotel premises looking old. Rooms need work with simple things. Vents have mould, shower heads are loose and won't stay in position. No USB outlets in room. Simple aspects missed. Pool area is old and dirty. Tiles and coping tiles missing, pathway to pool uneven and dangerous. Stainless Steel pool handles broken away from Pool. The music in the pool area was extremely load and finally unbearable. Breakfast OK

Dear Kyle C., Thank you for taking the time to tell us about your experience at the Bandara International Hotel - Managed by AccorHotels. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are aware of the need to renovate and we are planning this for the future. Should you wish to change the music played at the pool next time you stay with us, please just tell us your personnal preferences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Stephane Fagez General Manager

4hr stopover between flights, managed a couple hours sleep

Customer review rating 3.9/5

Rob Business - 12/06/2019 AccorHotels certified review

A/C was noisy, bathroom was clean although old and in need of repair.

Dear Robert B., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. It is always a pleasure to receive feedback from our valued guest, to help us monitor the services and products that we provide. Your comments had been shared to our team to avoid the similar problem re-occurrence in the future. Thank you again for sharing your experience, and we hope your next visit will be much better then the previous one. Sincerely, Stephane Fagez General Manager

Enjoyfull

Customer review rating 3.9/5

Rudy Families - 11/06/2019 AccorHotels certified review

Kinda old hotel but still well maintained, the lift should be more than 1, and really hot cuz no air con in the lift. Its not nice to go to floor 4 like in sauna. But the room it self its quite nice and spacie so its very pleasant place to relax and unwind after the long trip by plane

Dear Bapak Rudi H., We very much appreciate your comments regarding your stay at the Bandara International Hotel - Managed by AccorHotels. Thank you very much for your comments and constructive feedback, these really help us to monitor the quality of services and products that we present to our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephane Fagez General Manager
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