Hôtel Mercure Nantes Centre Passage Pommeraye 4 stars

TripAdvisor rating 4.5/5 699 reviews
Hôtel Mercure Nantes Centre Passage Pommeraye
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Hotel extras

  • In the heart of the city center of Nantes

  • A very warm team

  • 15 minutes from the train station by public transport

  • A 3 minute walk from the Royal Square

  • Paying public parking nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request

Hotel location

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000
nantes
france

Check-in from 14h00

Check out up to 12h00

  • ST NICOLAS :  

  • COMMERCE :   1-2-3

  • By plane

    NANTES ATLANTIQUE At 15km / 9 miles

  • By train

    GARE DE NANTES At 5km / 3 miles

  • By train

    GARE DE NANTES At 5km / 3 miles

GPS :47.214108, -1.560276

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with 1 double bed and 1 sofa-bed one person

  • Max. number of persons: 3
  • Area: From 25
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with 1 double bed and 1 two-person convertible sofa

  • Max. number of persons: 4
  • Area: From 29
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

2 bedrooms nearby

  • Max. number of persons: 4
  • Area: From 32
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

POMMERAYE

Photo non contractuelle / Strictly non binding

After a day of work or visiting Nantes, unwind in comfort in the hotel bar and enjoy your refreshment either alone, as a family, or with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Nantes Centre Passage Pommeraye

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,015 reviews

tripadvisor

TripAdvisor Rating 4.5/5

699 reviews

Customer review rating 4.3/5

Olivier Business - 06/09/2019 AccorHotels review

Good stay, comfy room, nice features, good breakfast, nice staff. The weak WiFi is the main negative note. Would have liked a TV channel guide, whether on the TV or printed.

Many thanks for your nice review Mr M.. See you soon ! All the team.

Always love staying here

Customer review rating 4.3/5

Jane C. Families - 02/09/2019 AccorHotels review

This was our third visit to this hotel - we have never been disappointed. It was nice before but after the renovations its even better. The staff are always friendly. The room was very comfortable, spacious and stylishly decorated as are the public areas. Its nice and clean and the Nespresso machine in the room and the mini fridge are a bonus. We had a special offer where breakfast was included. Breakfast was really good, but I would not pay 15€ for it. Its definitely our favourite hotel for a stop over in Nantes.

What a pleasure to read your comment Mrs C.. We are happy to hear that you are enjoying more and more your stays in our establishment. Thank you so much. See you soon ! The team of the Mercure Passage Pommeraye.

Friendly service in a city centre hotel

Customer review rating 4.3/5

P P. Families - 31/08/2019 AccorHotels review

We only stayed one night at the hotel, but the greeting was friendly and welcoming, and we loved our Junior Suite. The beds were very comfortable and the shower was fabulous. The added excitement of being in the city centre, with dual aspect balconies to look out onto the busy city streets enhanced our stay. Breakfast had a good variety of top quality food and served everything we needed. All in all, brilliant and would stay again.

Dear ROBERT P., Thank so much for this beautiful comment ! We are happy to know you enjoyed your stay in our hotel. See you soon ! All the team.

Wonderful reception and hotel room experience

Customer review rating 4.3/5

Hermann P. F. Families - 22/08/2019 AccorHotels review

We were all made to feel very welcome by Mlle Romy with a relaxed , non-formal style at reception.Rooms Amenity,facility were top of the Form. Hotel looks so smart,freshly refurbished.

A big thank you for this lovely comment. We are glad that you enjoyed the new decoration of our hotel. See you soon ! The team of the Mercure Passage Pommeraye.

Excellent boutique hotel

Customer review rating 4.3/5

Jonathan L. T. Couples - 21/08/2019 AccorHotels review

Well positioned, yet quiet and well appointed hotel for a short stay in Nantes.

Thank so much. See you next time. All the team.

Conveniently located hotel with friendly and helpful staff.

Customer review rating 4.3/5

Jane Couples - 19/07/2019 AccorHotels review

We were happy with facilities in our room and the quality of breakfast. The bed was comfortable and the foom was quiet, as was the effective air conditioning.

Thank you very much for your return following your visit to our beautiful hotel. See you soon ! The team of the Mercure Passage Pommeraye.

Good hotel, small, but comfortable

Customer review rating 4.3/5

Igor Families - 23/06/2019 AccorHotels review

As we arrived, front doors to the hotel were closed, possibly because of very crowded street during festival. Checkin was fast, efficient uncomplicated. Rooms are clean, comfortable. Receptionist forgot to give me welcome drinks vouchers and welcome present. Vouchers have been provided later. Checkout was w/o any problems. Everything gone well.

Thank you very much for your reply. See you soon ! The whole team.

Great

Customer review rating 4.3/5

Anonymous Business - 23/06/2019 AccorHotels review

Hotel experience was great

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Passage Pommeraye. All the team.

Just ok

Customer review rating 4.3/5

Kevin D. Couples - 21/06/2019 AccorHotels review

Lovely friendly staff. Slightly expensive for what you get. Toilet seperate to bathroom is like going back in time and inconvenient . Television channels poor for the British traveller.

Thank you very much for your reply. We take your remarks into account and would like to apologize for the inconvenience. Looking forward to welcoming you again soon. The team of the Mercure Passage Pommeraye.

Delphine is really professional

Customer review rating 4.3/5

Richard P. Business - 15/06/2019 AccorHotels review

Nothing to add , Delphine enlighten my stay at the hotel

Merci beaucoup pour ces compliments Monsieur P.. A bientôt ! Delphine et toute l'équipe de l'Hôtel Mercure Passage Pommeraye.

Excellent Stay

Customer review rating 4.3/5

Javier Couples - 08/06/2019 AccorHotels review

Hotel staff were very professional, the hotel is very well kept and located in an excellent area .

Thank so much for your review. See you soon. All the team.

The staff provides exceptional service and the hotel is tastefully decorated

Customer review rating 4.3/5

Alon Families - 27/05/2019 AccorHotels review

The hotel is decorated in the most charming way and there is a young and prestigious atmosphere combined together. Clean, cozy and above all - located in the best location in the city without a doubt. The staff is courteous, articulate, ready to assist in any field and really went out of their way to make our time pleasant. All our requests (not many) were filled quickly and efficiently. I had a problem with the airline tickets and the manager helped me solve it patiently and efficiently The hotel is highly recommended in every possible way !!!

What a pleasure to read your comment! We are happy to hear that you enjoyed your stay in our beautiful hotel. It was a real pleasure for all of our teams to have you with us. Looking forward to welcoming you again soon. Delphine and the whole team of the Hotel Mercure Passage Pommeraye.

Expensive port in a storm of booked out alternatives

Customer review rating 4.3/5

Ray Couples - 16/05/2019 AccorHotels review

Well located and clean premises. No storage for our 2 bicycles was not good, but thoughtful staff arranged a work around. Your publicity needs to note that there is no bike storage on site.

Dear RAY C., Thank you for taking the time to tell us about your experience at the Mercure Passage Pommeraye. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, All the team.

Boutique Hotel

Customer review rating 4.3/5

Thomas S. Couples - 07/05/2019 AccorHotels review

Very freindly, comfortable hotel in the heat of the town

Dear Mr S., thank for your review after your stay. Hope to see you again. Hôtel Mercure Passage Pommeraye team

Very good

Customer review rating 4.3/5

Anonymous Families - 29/04/2019 AccorHotels review

A new hotel,very nice stuff,good location,fine room

Thanks so much for your review. See you next time. Delphine and all the team
Customer review rating 4.3/5

Adi T. Couples - 22/04/2019 AccorHotels review

Great location. The room was nice and clean but a bit small.

Thank for your review about your stay at Mercure Passage Pommeraye ! See you next time. All the team

Excellent from service (warm welcome, very nice and efficient team) to room (cosy and very comfortable)

Customer review rating 4.3/5

J. R. Solo - 08/04/2019 AccorHotels review

Simple, discreet and very warm welcome. Immediately made me feel like "home". Efficient "fast check-in and check-out". Totally seamless. Due to on-going works (dust, material...), access to my room was a little "surprising" (yet totally understandable...). Maybe clients should be informed before being sent them to their room. My room (#215 on second floor) was very comfortable, cosy and very conducive to spending nice relaxing time. I like the fact of feeling being in a "boutique" hotel with intimate and homy feel. Love the choice of toiletries (Love Nuxe products) Unfortunately I've had an accident in the streets of Nantes (seriously fell and twisted my ankle) which forced me to come back to hotel for medical assistance. The night shift was VERY nice, very helpful and efficient (called SOS Medecins, followed-up before and after Doctors visit, gave me a "gel" to massage my ankle and ease my pain while waiting for night doctor). That same person came to me during breakfast to enquire about my situation. FANTASTIC personality and service. After check-out I had to go to ER for scan and XRays. Sebastien not only helped me in finding how to get there but then called me afterwards to know if everything went well and how I was feeling. AMAZING and VERY KIND follow-up. Please make sure to keep that FABULOUS TEAM! unforgettable first time in your hotel.

Monsieur R., quel plaisir de lire votre commentaire. Nous sommes ravis d'apprendre que vous avez adoré votre séjour dans notre bel hôtel, malgré quelques mésaventures. Ce fût un réel plaisir pour l'ensemble de nos équipes de vous accueillir. Nous espérons que votre cheville se remet petit à petit. Au plaisir de vous accueillir prochainement. Delphine et toute l'équipe de l'Hôtel Mercure Passage Pommeraye

great location

Customer review rating 4.3/5

Grj L. Couples - 29/03/2019 AccorHotels review

we enjoyed our stay here,hotel a l. bit dark and some work going on to improve,but it was,nt a problem.staff very friendly,rooms slightly small but it was very comfortable,there was gluten free cereal ,and rice cakes,location is perfect,we had a good time,thanks to the staff for being so friendly,plently of shops and bars just a short walk in any direction,we would stay here again

Dear GARETH RJ l., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre Passage Pommeraye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet hotel in a central location

Customer review rating 4.3/5

F. Solo - 05/01/2019 AccorHotels review

In spite of the renovations taking place in the hotel, my stay was not affected by them. The room and shower room were fresh and modern, although I would question the choice of black as the dominant colour. The bed was comfortable and I slept well. I would have appreciated it if a drinking glass had been provided. The staff at reception were welcoming and pleasant. I chose not to take breakfast in the hotel. The central location is very convenient for everything that Nantes has to offer.

Dear Mrs F., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. Anyway, we take a note of your suggestions in order to improve our facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Capucine Front Office Manager

Lovely Authentic Accommodation

Customer review rating 4.3/5

Nathan W. Couples - 30/12/2018 AccorHotels review

The hotel was lovely. Room with a nice view onto the streets and Passage Pommeraye. Superb breakfast. Friendly staff. Renovated room was dark but cosy.

Dear M W., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bests regards, Capucine Front Office Manager
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