Hotel Majapahit Surabaya - Managed by AccorHotels 5 stars

TripAdvisor rating 4.5/5 1,068 reviews
Hotel Majapahit Surabaya - Managed by AccorHotels
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Hotel extras

  • Exceptional character mixing classical colonial architecture with peaceful oasis of well being

  • Best location at city center, near Business District, biggest malls and conference centers.

  • Beautiful gardens, outdoor swimming, award-winning spa, and historical tours.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • JUANDA INTL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Majapahit Surabaya - Managed by AccorHotels

Jalan Tunjungan 65
Kec Genteng
60275
60275
surabaya
indonesia

Tel: +62315454333

Fax: (+62)31/5454111

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUNGURASIH STATION :   BUNGURASIH

  • By plane

    JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying

  • By train

    PASAR TURI At 2.4km / 1.49 miles

GPS :-7.259726, 112.740077

Our accommodations

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

CLASSIC ROOM, 1 King size Bed

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

CLASSIC ROOM, 2 Twin Beds

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

HERITAGE SUITE, 1 King size Bed

  • Max. number of persons: ‌3
  • Area: From 57
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

HERITAGE SUITE, 2 Twin Beds

  • Max. number of persons: ‌3
  • Area: From 57
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

MAJAPAHIT LEGENDARY SUITE, 1 King size Bed

  • Max. number of persons: ‌3
  • Area: From 97
  • Views: Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

PRESIDENTIAL SUITE, 1 King size Bed and 2 Twin Beds

  • Max. number of persons: ‌5
  • Area: From 806
  • Views: Garden side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

SARKIES

Type of cuisine: null

Enjoy Chinese fine dining as our master chefs surprise you with their authentic and creative specialties. The 1930s ambience makes Sarkies a truly memorable experience.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INDIGO RESTAURANT

Type of cuisine: International

Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE MAJ PUB AND DINE

Photo non contractuelle / Strictly non binding

Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy our art deco surroundings while sipping on an afternoon tea or evening cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 435 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Hotel Majapahit Surabaya - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

639 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,068 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice cosy hotel with a specific spirit

Customer review rating 4.5/5

Anonymous Business - 02/07/2019 AccorHotels certified review

Helpful staff and nice surroundings

location of the hotel near by shopping mall. cleaness of the hotel.

Customer review rating 4.5/5

Yohnny M. Couples - 02/07/2019 AccorHotels certified review

1. Courtesy of the staff. 2. Quality of your breakfast provided. 3. Cleanliness of your hotel. 4. Facilities of Sauna and swimming pool

very nice experience...love it.

Customer review rating 4.5/5

Nila S. Families - 01/07/2019 AccorHotels certified review

Never thought the Majapahit has a such beautiful garden. Really like vintage vibes all around the hotel. The hotel location is very strategic.

Marvellous

Customer review rating 4.5/5

Wong K. E. Couples - 01/07/2019 AccorHotels certified review

Although it was just a one night stay, we have the chance to explore the surroundings - the gardens, the lovely corridors, the coloniel architecture and the overall ambience. The location is also very convenient for us to get to the shopping mall. However, we did notice there's no lift closer to our room and also lack of wheelchair-friendly facilities in and around the premises. Overall, it was a great experience and will defintely returning when visiting Surabaya again.

Heritage Staying

Customer review rating 4.5/5

Nurina A. Families - 30/06/2019 AccorHotels certified review

Stay here for a night, it's so nice experience for me and family. We stay in Deluxe Room. The location is in central of Surabaya, so we will easy to find some public area and cullinary. Majapahit Hotel has a heritage pub and dine also, that perform a live band we can enjoy. I jammed with them for 2 songs, haha... it's so cool! Thank you.

Beautiful old hotel

Customer review rating 4.5/5

Anonymous Couples - 30/06/2019 AccorHotels certified review

Great staff and beautiful hotel but hotel needs to be cleaned and maintained better. Service was also inconsistent.

Stunning property!

Customer review rating 4.5/5

Lisa Solo - 30/06/2019 AccorHotels certified review

I loved almost everything about this hotel! Great location on the way from Semarang to Jogja, stunning views, heritage buildings, great food and outstanding service! Just a few minor things could be improved, such as providing universal electrical sockets and upgrading the bathroom facilities (sanitary and finishes). Overall excellent hotel where I will definitely stay again.

Lovely relaxing stay

Customer review rating 4.5/5

Ronald M. Business - 25/06/2019 AccorHotels certified review

Staff very helpful. Lovely surroundings

Always feel the history here.

Customer review rating 4.5/5

Mitch R. Solo - 25/06/2019 AccorHotels certified review

I have stayed at this hotel quite a few times in the past 13 years. I come back when I can. Nothing can compare with the historical and relaxing energy of the Majapahit. The word that comes to mind is elegant. The facilities are wonderful. The food very good and the staff always helpful and courteous. (A special thank you to Ifa at reception for here welcoming manner. If I had to pick one thing it would be that the property behind the hotel (behind pool) often plays loud music. I don't know what is there but I'm sure the hotel are not pleased about it too. If you are tired of 'flashy' modern hotels and wanting a real experience .... please stay here. I love the place.

Beautiful historic hotel

Customer review rating 4.5/5

Wendy Couples - 25/06/2019 AccorHotels certified review

We loved the hotel and our room. The staff were great. Our only disappointment was our meal at Indigo restaurant.

Dear Wendy Rhen B., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work on our Indigo restaurant and will try to improve on many aspects. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

good

Customer review rating 4.5/5

Johannes K. Friends - 25/06/2019 AccorHotels certified review

is was good. Only extremely annoying the prices in bar restaurant etc are excluding tax and service fee-. (unknown for what service) of 21% I was pointed later when asked why i should pay more than on the menu to some very small letters. This feels like to be cheated... You show price lower than what you have to pay. Extremely annoying, and as you are a french company you should know this is illegal in europe.

GREAT HOTEL INSIDE A MALL

TripAdvisor rating 4.5/5

614syedi Business - 25/06/2019 TripAdvisor review

The moment you enter the lobby, you will get that feeling of nostalgia, as the hotel was built in 1910, Very colonial, large rooms great amenities, the place is a must go. There is a huge courtyard in the middle, and the hotel is just a stone throw away from the huge Tunjangan Plaza Mall,

EXCELLENT ROOM IN A NOSTALGIC HOTEL

Customer review rating 4.5/5

Syed I. Business - 24/06/2019 AccorHotels certified review

The hotel , which was built in the 1900, have the old charm of the Dutch colony era, with large rooms, and very beautiful landscape.

Dear Bapak Syed Alwi Syed I., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Hotel with beautiful views and good service

Customer review rating 4.5/5

Aji P. Families - 24/06/2019 AccorHotels certified review

A classic-looking hotel with beautiful views, with detailed work in displaying its depiction, and good service

Dear Bapak Aji P., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Lovely room. Graceful hotel

Customer review rating 4.5/5

Anonymous Families - 16/06/2019 AccorHotels certified review

Stayed just one night to visit bromo. Hotel were very accommodating and ensured we had a packed breakfast. Only problem is no alcohol during ramadan in restaurants. Most restaurants continue to serve alcohol in more discreet mugs. Not everyone who visits your hotel is muslim- everyone should be catered for.

Dear Theresa O., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the service of alcohol during the Ramadan, it is not a hotel decision but a legal obligation from local authorities. We are really sorry if we could not explain it clearly and it spoiled your experience in our hotel. We choose to be fully compliant with our legal obligations and we apologize for the discomfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Satisfied

Customer review rating 4.5/5

Hendrick P. Families - 15/06/2019 AccorHotels certified review

Im very satisfied stay at Hotel Majapahit. From service, construction building, history photograph, vibes, breakfast meal, eatery and beverages, until employee manners really amazed me! Im never stayed at hotel like Hotel Majapahit before. It gives me great new experience and i hope the history on this hotel will be maintained forever.

Dear BapakI Kade Hendri P. Kurniawan, We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Very happy

Customer review rating 4.5/5

Nia M. Families - 14/06/2019 AccorHotels certified review

Nice place to stay, clean, strategic.

Dear Ibu Siti Rahmania M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Lovely hotel but some details need improvement

Customer review rating 4.5/5

Arief F. Families - 13/06/2019 AccorHotels certified review

I like the decoration and furniture. The bed is comfortable and the staff are so helpful and friendly. But the bathroom needs an upgrade especially the towels (the color is faded and some towels are damaged)

Dear Bapak Arief F., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the towels, we are aware of the problem and we are working on a permanent solution to fix the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Amazed

Customer review rating 4.5/5

Nicholas Friends - 12/06/2019 AccorHotels certified review

It has a nice and rustic feel to this hotel. I like it a lot. Nice and quiet but the only thing is that whenever they have events out in the courtyard it can be pretty noisy but other than that it was a pleasant stay at Majapahit

Dear Nicholas D., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the noise generated in front of your room and the discomfort. We still hope to welcome you for your next visit to Surabaya. Sincerely, Thomas Evrard General Manager

Disapoonting

Customer review rating 4.5/5

D D. Couples - 09/06/2019 AccorHotels certified review

Many facilities out of action spa in ladies. Brown water in shower next to sauna. Steam room cold. Many faculties tired and in bad repair

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