Hotel - Hotel Majapahit Surabaya - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

Hotel Majapahit Surabaya - Managed by AccorHotels

4.5/5 975 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • JUANDA INTL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

  • 143 rooms
  • 143 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 293 reviews

Our guest reviews for Hotel Majapahit Surabaya - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 975 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eileen T. Couples - 14/11/2018 AccorHotels certified review

Love the experience and service of staff. I really enjoyed the garden and the overall relaxed experience tucked away from the bustle of the city.

Rosalien Business - 13/11/2018 AccorHotels certified review
« Greatest hotel in Surabaya! »

We enjoyed it a lot. Everything was so wonderful!!

B. Couples - 13/11/2018 AccorHotels certified review
« An Oasis in the City »

My partner and I stayed at Hotel Majapahit Surabaya only for one night. And in that night... a serene experience. It never occured in our minds that we would find an oasis in the city, in the heart of Surabaya. The nostalgic ambience also impressed us. Feels like home and at the same time almost otherworldly.

Duma E. Business - 13/11/2018 AccorHotels certified review
« Old Style Hotel in Surabay »

Overall I am very happy stay at Majapahit Hotel. The service very good, warm welcoming, help for check in, good food, quite, fresh& also in the center of city.

Deni S. Business - 09/11/2018 AccorHotels certified review
« amazing hotel with outstanding food and service »

this hotel is beautiful.The food is well prepared and very yummy. the service here is generally very good .Its a must visit place , Very warm hospitality ,all staff are very polite and very helpful. Thanks for taking care my visit here!

Siddiq Couples - 08/11/2018 AccorHotels certified review
« colonial splendour at the heart of the city »

good

Anonymous Business - 08/11/2018 AccorHotels certified review
« Oasis in a busy city »

It was a great stay in the Mahajapit, such a beautiful place. Service was good and everyone was super helpful and friendly.

Mohamad A. B. B. Couples - 04/11/2018 AccorHotels certified review
« Experienced days of colonial time »

Nostalgic, though we are Singaporean. Rare to get this type of hotel. Hotel surrounding very serene .

Yosy N. Friends - 03/11/2018 AccorHotels certified review
« Great rustic hotel, reminiscing the grand past »

Service is impeccable, especially from Ludia. My original booking is for 2 nights, then I added one more with classics. To ease the logistics, my first room was extended to the 2nd booking as well, even though it was the one with living room. The only problem was the bathroom which shower was clogged. It could be the overall city infrastructure, though it could be much improved as we had standing water in room 003. The bathtub and carpet had stains, could use a remodelling.

Didik K. A. Business - 01/11/2018 AccorHotels certified review
« very memorable »

attractive, exclusive and comfortable

Jim W. Families - 31/10/2018 AccorHotels certified review
« The only place to stay in Surabaya »

The Majapahit is a haven of tranquillity in a bustling city. Old world charm, courteous staff. Always a pleasure.

Randall R. Business - 31/10/2018 AccorHotels certified review
« Great staff and a magnificent heritage hotel with I’ll mannered Indonesian government employee guests »

My doorbell was rung at 1:00am then again at 3:15. I was specifically targeted for unknown reasons by two members of a government election commission. The manager reviewed the CCTV footage and discovered who did it. The government team was notified and the two men will be charged for my room. A good solution and hopefully a lesson learned.

Anonymous Couples - 30/10/2018 AccorHotels certified review
« Excelent »

Hoe Nice to stay in majapahit hotel, I like with the hotels design and all about of facilities is very good

Tim Business - 29/10/2018 AccorHotels certified review
« Beautiful »

I stay here frequently and always find it a delight. However I have some recommendations for dining: Firstly, I know there are three menus on offer int he bar, but only the bar menu is presented to me and I have to ask for the others. Secondly, the menu has not changed in the 3 years I have been staying there. I think it would be good for everyone of there was a weekly specials menu - good for the chef who can create interesting dishes, and good for the regular customer. Otherwise I love the bar. The staff are excellent.

Stefaan Business - 29/10/2018 AccorHotels certified review
« an architectural wonder, housing a hotel brand with potential, but still has to live up to it »

one of the most beautiful hotels I ever stayed, thanks to its 100y old architecture that has been reasonably well preserved after, undoubtedly, some renovations over time. spacious rooms, many with a great view (like mine). bathrooms need refurbishing and more light would help also. the towels had a terrible smell, a real turn-off! breakfast was good but pity it is now being served in the -former- executive lounge which is dark and very poorly decorated.

Adam Business - 26/10/2018 AccorHotels certified review
« Beautiful historical hotel. »

I really enjoyed the beautiful complex and grounds, the interior of the spacious rooms, the lobby, and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak A., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Mohd Z. Friends - 25/10/2018 AccorHotels certified review
« room excellence »

room, food, environment very excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Z. B., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

S. Families - 24/10/2018 AccorHotels certified review
« Overall nice service »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak S., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Steve A. Solo - 24/10/2018 AccorHotels certified review
« Awesome place Majapahit!! »

I’ve stayed here before in 2012- my last trip to indonesia . This beautiful Majapahit hotel is great . Please tell all to stay at Majapahit hotel next time in surabaya!!! Amen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven Wayne A., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

Ardhika Families - 24/10/2018 AccorHotels certified review
« Amazing stay in an hotel full of heritage »

I can say there is no mistake! Everything is perfect for me and family. First time check in process by relaxing in sofa while enjoying a traditional welcome drink (its my favorite drink when I was child). Staffs are very kind and care about our needs, everything was explained clearly. And the breakfast was my favorite one, (again) there is my favorite traditional drink I can enjoy! Other menus was delicious too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Ardhika Yudhayana, We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Evrard General Manager

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