ibis Styles Nairobi Westlands Hotel 3 stars

TripAdvisor rating 4.0/5 447 reviews
ibis Styles Nairobi Westlands
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+ 19 Services
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Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Certified and international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you and help when in need

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800
nairobi
kenya

Tel: +254205147500

Fax: (+)205147500

Contact email

Check-in from 10h00

Check out up to 10h00

  • MATATU :   Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodations

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with one single bed and one double bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Trendy room with one double bed

  • Max. number of persons: 2
  • Area: From 15

Trendy room with two single beds

  • Max. number of persons: 2
  • Area: From 19

Trendy room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 21

Trendy room with one double bed and a fully furnished living room

  • Max. number of persons: 2
  • Area: From 17

Our restaurants and bars

UTAMU RESTAURANT

Type of cuisine: International

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Kilele Nyama

Type of cuisine: Barbecue

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Lunch

06:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Photo non contractuelle / Strictly non binding

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,634 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

447 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Rooms are bit smaller but well maintained and clean

Customer review rating 4.2/5

Pradeep K. Families - 18/08/2019 AccorHotels review

Staff are very friendly and helpful service was excellent and hotel is well maintained

Dear Pradeep D., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We are also happy that you found our team of rock starts to be friendly & helpful. We will be sure to applaud them during our next team members monthly meeting. Thank you also for noticing the efforts we all are making to make the hotel clean, safe & trendy. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Mr

Customer review rating 4.2/5

Lionel Business - 18/08/2019 AccorHotels review

Satisfactory

Dear Lionel K., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Value for money

Customer review rating 4.2/5

Ritwik N. Couples - 18/08/2019 AccorHotels review

Breakfast was good, must try the roof restaurant

Dear Ritwik N., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We are also happy that you enjoyed our breakfast offing & that you will be coming back to try our rooftop restaurant. Please feel welcome & also give us your feedback when you do so that we can keep on improving & offering unforgettable memories to you our valued guests. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Excellent

Customer review rating 4.2/5

Ernest M. Business - 18/08/2019 AccorHotels review

Well in short l like your workers’s hospitality from all reception crew . They know how to welcoming guests and save them as quick as they can with no delays. Also your cleaning crew l respect them , l have tested them to see if they clean 100% my room 631 but l have satisfied with their work. I would not hesitate to recommend anyone to your hotel ibis . When comes to power cutting l have no complain as all soon after the power cut the backup was on in time unlike other places l have been . Water l was indeed in happy with my warm water as always no complain . Keep it up good collective teamwork.

Dear Ernest M., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. Thank you also for complementing our team of rock starts. We will be sure to applaud them during the monthly employee meeting & mention to them these positive mentions on their hard work. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Efficiency

Customer review rating 4.2/5

Anonymous Solo - 17/08/2019 AccorHotels review

Very ok, but the roof top bar is to dark

Dear Bjorn H., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. I have also taken note of your feedback on our rooftop bar being too dark. I promise we will keep on reviewing our own internal processes so that we ensure we make all our guests experiences memorable. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Good

Customer review rating 4.2/5

Anonymous Solo - 16/08/2019 AccorHotels review

Ok

Dear Debrah M., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also taken note of your feedback on making our check in efficiency & improving on room cleanliness. I assure you we will keep on reviewing our own internal processes & keep retraining our team members to give the kind of service we know they can deliver. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Great Experience in Nairobi

Customer review rating 4.2/5

Isha Solo - 16/08/2019 AccorHotels review

- Love overall the style, staffs, and the breakfast. The price is really value for money compared with same price hotels in Nairobi. The neighborhood is clear and safe. Will come back again

Dear Wan Yu Y., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We sure look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.
Customer review rating 4.2/5

Sindi G. Friends - 15/08/2019 AccorHotels review

It was good. The rooms were often cleaned and kept in good shape. The breakfast was the best! The TV had lots of channels and the location makes seeing nairobi easy. Right in the hub of the city and I enjoyed it. It was noisy due to the construction on the M Floor, club next door and also a church on sunday morning.

Dear Masindi S., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also taken note on the issues raised about your stay & I assure you we will keep on reviewing our own internal processes so that we can keep on guaranteeing exemplary guest experience at our facility. We sure look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Hustle-free experience

Customer review rating 4.2/5

M. A. Business - 15/08/2019 AccorHotels review

Nice place, staff, good location, less activities and amenities

Dear Elgazzar M., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services & our team of rock stars. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also recently opened our gym to our guests so more activities when you stay with us. Please feel welcome to use it & give us feedback on how best we can keep improving you our esteemed guests, experiences. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

I USED HOTEL AND RESTAURANT

Customer review rating 4.2/5

Ene S. I. Friends - 15/08/2019 AccorHotels review

Hotel wad up, restaurant wad a little bit down.

Dear Sorin I. ene, Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with most of our services, save for your restaurant experience. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We take your feedback positively & will aspire to continue improving our food & beverage offing so that we can continue to wow you our esteemed clients. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Satisfied.

Customer review rating 4.2/5

J S. Families - 15/08/2019 AccorHotels review

It was not easy to accept your business concept at beginning, having gotten used to spacious rooms, bigger beds but eventually accepted the model after changing rooms. The toilet and bathroom though still remained a challenge for the small size and little maneuvering space. The food and services were excellent. These will encourage us to come again.

Dear Kipkemboi S., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services & our team of rock stars. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also taken note of your check in/out experience & we promise to continue reviewing our own internal processes & retraining our team members to offer the rock star service that we know they can deliver. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Great!

Customer review rating 4.2/5

Anonymous Business - 15/08/2019 AccorHotels review

I was very comfortable. Being far from home and family, the hotel provided a very nice place to rest.

Dear Nathaniel S., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services & our team of rock stars. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also taken note of your gym experience & we have taken into consideration your input in making our gym as accommodative us our other services. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Great value for money

Customer review rating 4.2/5

Rita S. Solo - 15/08/2019 AccorHotels review

The staff at the IBIS is very supportive, the rooms are kept very clean and the food is excellent.

Dear Rita S., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services & our team of rock stars. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Check in great, Check-out bad

Customer review rating 4.2/5

T. S. Business - 13/08/2019 AccorHotels review

Now I am but sorry, of staying again at Ibis

Dear S. T., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. I sincerely apologize for the lapse in service during your stay seeing that you had a problem while checking out, you had an unresolved Wi-Fi connectivity & speed issue & that you generally felt unwanted at the hotel. I want to assure you that this does not represent the level of service that we promise all our guests & we have picked it up for follow up & correction. We will also retrain our front office team members to avoid such a scenario happening & so that they can continue to provide the level of service that we know they can deliver. Allow me to kindly request that next time you are staying with us & you have a problem with your stay to ask to speak to a senior duty manager on duty who is authorized to fully resolve guest’s stay issues. We look forward to welcoming you back again so that you can see the efforts we are making to ensure we provide value for money accommodation for our guests. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Convenient venue to spend the night

Customer review rating 4.2/5

Hazem L. Couples - 13/08/2019 AccorHotels review

The hotel room we get is too small and clean. Not luxurious but convenient for a tourist who will spend the whole day out and come back just to sleep. Breakfast is moderate. Check in and out was quick and easy.

Dear Hazem L., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with the services because this represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We have also taken your feedback on providing more variety for our breakfast offing very positively & we promise to keep on improving & offering variety to you our esteemed partners. Allow me to also suggest that next time you are staying with us to request to be allocated one of our trendy rooms (based on availability) so that you can experience more of what we have to offer & give feedback to us. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Excellent

Customer review rating 4.2/5

Dr. E. O. Business - 13/08/2019 AccorHotels review

Enjoyed every bit of my stay. I think you guys are doing a great job

Dear O. E., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed your stay with us & that you were happy with our services because this represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Difficult check-in experience

Customer review rating 4.2/5

Anonymous Business - 13/08/2019 AccorHotels review

I was not impressed by the customer service offered at the check-in counter. The staff member that I interacted with was not listening to my concerns and was not attentive to them. We had to have multiple rounds of the same discussion before she finally agreed to honor my rate. In addition, during previous stays there was a coupon offered for a free drink at the hotel. This was a nice touch! I inquired about the coupon and she gave me the dismissive response possible. Additionally, during multiple visits to the front counter, staff members continued to transition to helping other customers before they were finished with my requests. This was incredibly inefficient and frustrating. I'd highly recommend that Ibis train their staff members to be more attention to customer needs and offer some flexibility when it is required.

Dear Courtney M., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. I sincerely apologize for the lapses in service during your stay seeing that you had a problem with one of our front desk team member that you interacted with & that you felt they were not being as helpful. I want to assure you that this does not represent the level of service that we promise all our guests & we have picked it up for follow up & correction. We will also retrain our front desk team members so as to ensure that we are responsive to our guests’ expectations & needs & so that they can continue to provide the level of service that we know they can deliver. Allow me to kindly request that next time you are staying with us & you have a problem with your stay to ask to speak to a senior duty manager on duty who is authorized to fully resolve guest’s stay issues. We look forward to welcoming you back again so that you can see the efforts we are making to ensure we provide value for money accommodation for our guests. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager. ,

Excellent

Customer review rating 4.2/5

Joseph L. Solo - 12/08/2019 AccorHotels review

It was fantastic,I really enjoyed everything.

Dear Joseph L., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed every bit of your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

Excellent location and amenities

Customer review rating 4.2/5

Saeed Business - 12/08/2019 AccorHotels review

Excellent hotel in an excellent location!

Dear Saeed W., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed every bit of your stay with us & that you were happy with our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. Allow me to also suggest that next time you are staying with us to request to be allocated one of our trendy rooms (based on availability) & give us your feedback in comparison with your previous room allocation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.

awosome

Customer review rating 4.2/5

Peter E. L. Business - 12/08/2019 AccorHotels review

Was extremely overwhelming

Dear Peter E., Thank you very much for your feedback on your stay at Ibis Styles Nairobi, Westlands. We are glad that you enjoyed every bit of your stay with us & that you were overwhelmed by our services. This represents our promise to exceed our guest’s expectations even as we offer them value for money accommodation. We look forward to welcoming you back at Ibis Styles Nairobi. If you have the time please take a minute to feedback to our future guests through TripAdvisor using this link. http://bit.ly/ibisStyles_TripAdvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20… Sincerely, Kennedy Kariuki Deputy General Manager.
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