Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 367 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 277 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,180 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 367 reviews
Walter Business - 11/02/2019 AccorHotels certified review
« It was good »

Its a calm place,with welcoming front office staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Mark Friends - 11/02/2019 AccorHotels certified review
« Service very good, rooms on the small side »

Good service overall. Clean rooms. Felt rooms are on the small side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We are pleased to learn that you enjoyed your experience with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Samuel A. Solo - 10/02/2019 AccorHotels certified review
« averagely good and thanks for the introduction of the coffee making kettle in the rooms. working internet for the clients mainly free one without incurring more expenses will be more recommendable »

my experience was good and i can recommend. the only challenge i saw that need correction is the hygiene part where we will need to thoroughly clean our hands when getting to dinning hall. every body should be subjected to cleaning our hands as we share utensils and serve ourselves some time. i will recommend the use of running water with a drier or use of hot sterilized clothing/hand towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel, Thank you for your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the rest of our team, this serves as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Prof. K. K. M. Business - 10/02/2019 AccorHotels certified review
« Extremely satisfied »

My stay was good. its a quiet place good for working Visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prof. Kitainge, We are pleased to learn that you enjoyed your stay with us. I will share your comments with the team. I am sure it will serve as encouragement as we strive to offer the best! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Adam Couples - 10/02/2019 AccorHotels certified review

The hotel set up is good however customer service is not to the standard! 1.basic stufs like tooth paste and brush werent provided 2.Roof top bar service is terrible, there are were trainnes without supervision 3. Rooms missed wardrobes hence dofficult to properly store clothes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. We provide basics for a good nights sleep at an affordable rate, the amenities mentioned are available for sale at the tuck shop at the reception. The wardrobe is stylishly designed within the wall where the hangers are placed. Thank you for the feedback following the experience at the rooftop, our F&B Manager is in receipt of your comments and we'll be sure to correct the same. We look forward Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Jennifer Business - 09/02/2019 AccorHotels certified review
« Great customer service! »

My stay at the Ibis was very comfortable. Staff go out of their way to make you feel at home. Any issues are resolved promptly and the amenities are perfect for business travel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We are pleased to learn that you had an enjoyable experience at ibis Styles Westlands. Your comfort is our key priority. We are glad that you felt at home here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Azy Solo - 09/02/2019 AccorHotels certified review
« Average »

It’s my first experience in Kenya with any hotel what I understand is not value of money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad, Thank you for your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team, feedback serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Fanuel M. Business - 08/02/2019 AccorHotels certified review
« Great »

I liked the way you take issues of security. It made me stay at home and enjoyed my time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fanuel, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Jayati G. Families - 08/02/2019 AccorHotels certified review
« Good enough for a one night stopover..would not stay for a longer period »

The rooms are good but in rooms which do not have general ventilation, we were wondering why each time we stayed on 20th Jan and 29th Jan both times each of the rooms the ac had to be serviced after we checked in. We were rather dissatisfied when it happened for both the rooms on each of our stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayati, Thank you for telling us about your experience following your stay with us. At ibis Styles Nairobi Westlands, we strive for excellence when it comes to customer satisfaction. It is from feedback like this we learn and grow as we continuously work to improve our services. Your feedback has been forwarded to the engineering department for prompt action and resolution. We look forward to another opportunity to serve you in the near future. Feel Welcome! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

James S. Business - 08/02/2019 AccorHotels certified review
« Excellence »

My three day stay at Ibis was very satsfying..i did not get any problem on accesing everything i needed..there was great customer service and the environment waa very conducive..i will definetly come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Business - 08/02/2019 TripAdvisor review
« Mission Trip in Nairobi »

Great value for a safe, clean, friendly place to stay. Spent six nights at Ibis Styles. Very friendly staff. This is the third time we have stayed at this property. Good food choices in main restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripadvisor member thank you for your loyalty with the ibis Styles brand, it was a pleasure to welcome you back as one of our regular guests. I am most pleased our friendly team looked after you, our food and beverage team are pleased you enjoyed the recent changes to our menus and breakfast offering. Hoping to welcome you back again on your next visit to the green city in the sun.

Cala Friends - 07/02/2019 AccorHotels certified review
« Very comfortable stay! »

This is the third year in a row our mission team has traveled to Nairobi and stayed at the Ibis Styles (formally the Tune Hotel our first year). Your staff does their best to give us a good rate/package with a room rate/meals package. Just as with any place you visit, issues can come up. The staff is accommodating and helpful which is key to customer satisfaction. All the staff I met throughout the trip were great, but would like to give particular praise to Janet (management) and Lucas, Frederick and Solomon (restaurant). Our team felt welcomed and well taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting your group. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Ken F. C. Business - 07/02/2019 AccorHotels certified review
« Very good visit »

Hotel staff was great. Front desk supervisor, Janet, went above and beyond to help with any probl3ms we had. Restaurant food very good. Rooftop bar food was only average. Housekeeping did an exceptional job. Food and beverage manager (MOD), on Monday, 1/5, was very helpful in accommodating requests for late check out for us. I am responsible for booking our group and intend on staying at the IBIS on our next trip to Nairobi.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Kenneth, Thank you for the complements following your stay at our hotel- ibis Styles Nairobi Westlands. I will share your feedback with Janet and the rest of the team as we continuously strive to improve the quality of our services. We are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

B. Business - 07/02/2019 AccorHotels certified review
« Nice »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Shahnaz Solo - 06/02/2019 AccorHotels certified review
« Perfect »

Lovely. Just one thing...... Couldnt control the ac temperature from the bed. Would have been a lot more convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahnaz, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Hanningtone S. M. Business - 06/02/2019 AccorHotels certified review
« Awesome »

Awesome experience,clean, organized,spectacular & classy.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Hanningtone, Thank you very much for the positive feedback following your stay at ibis Styles Nairobi Westlands. It is always a pleasure to revive this positive comments as they enhance our training sessions with the rest of the team. Thank you once again and if you have the time please take a minute to feedback to our future guests through http://bit.ly/ibisStyles_TripAdvisor Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 06/02/2019 AccorHotels certified review
« My overall experience was good but could have been better »

Experience was good save for something itching from the beddings and house keeping knocking incessantly in the morning in spite of a do not disturb sign on the door

Our hotel has responded to the review
Our hotel has responded to the review

Dear David,, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our executive housekeeper to retrain our team members on the door sign as well as check on the linen. We hope for another opportunity to welcome you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Jerono Business - 05/02/2019 AccorHotels certified review
« Alrigh6 »

Clean rooms, good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerono, Thank you for paying us a visit. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Visitor Business - 04/02/2019 AccorHotels certified review
« Unpleasant »

The hotel gets noisy at times with banging and alarms going off unexpectedly and sometimes even in the night. But more importantly, the rooms smell - there is a foul smell that fills the room. And I think I also caught a whiff of it while in the breakfast restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henrietta, Thank you for the feedback, we use this as a tool to improve our services. I am sorry for the unpleasant experience as indicated in your feedback, our Executive Housekeeper is in receipt of this comments. Yes there was a bit of banging as we work to improve the quality of our services which we made sure ended by 5:00 pm during the days it was loud and we also let all our guest know through notices at the lobby area. We are very sorry for the inconvenience this caused and we hope you ill get to enjoy the upgraded facility when you visit us next. Do not hesitate to directly email us when in Nairobi next, we will extend a discounted rate as you check out the improvements we have made. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 04/02/2019 AccorHotels certified review
« Smart, Connected rooms! »

Ibis Styles was nicely situated to places I had planned to visit. The rooms are cosy and smartly connected - that for me was the best experience. Breakfast is delicious - the crepes, croissants and the fruit bar! One thing that could have topped it for me would have been a gym. There is a room called 'gym' on the 1st floor but is currently being used for events. As it was, my friend and I had to exercise by running up and down the stairs and in front of the rooftop bar really early in the morning. Other than that, it was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adetoun, We are pleased to learn that you had a good time with us. I will pass your comments to the kitchen team. we will have an up and running gym by the end of the year. We are waiting for equipment to arrive. Thanks for the feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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