Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 344 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 90.00 USD Non member rate
From 90.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 277 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,016 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 344 reviews
Business - 10/12/2018 TripAdvisor review
« Nice hotel but crew as to be trained to be eficient ! »

Stayed in the 319 room from Dec. 3rd to 7th- checked in on line to avoid queuing when arrived. Stayed half an hour stucked at the reception desk waiting with 2 girls who seem not that efficient- asked for a Premium WIfi code that I wanted to pay to get access. Back to the reception desk, answer was "sorry we do'nt have anymore we will get back to you". I had to ask to the GM of the hotel to get one !!!- keep in mind that if you order something to eat you will have to wait almost 1h to get the plate on your table...terrible...Other wise the room was fine and the hotel is well located within Nairobi

Anonymous Business - 08/12/2018 AccorHotels certified review
« Very poor service »

- Poor service - Laundry service is way too expensive - Rooms are small - No coffee/tea making facility in the rooms - No suitable size desk in the room for doing work - No gym - Food quality and menu is poor and expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aslam, Thank you for taking the time to tell us about your experience at ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our gym equipment is in transit and we look forward to be fully functional in the next two months or so. We are also implementing tea/coffee making facilities in the next few weeks. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Business - 08/12/2018 TripAdvisor review
« Superb, recommend this hotel! »

Great location. Hotel was excellant , staff extremly helpful and friendly. The room was clean, the bed exceptionally comfortable with the white linen made it a luxury experience. Shower , tv and wifi excellant. The food was also very good, fresh produce. Everything you need under one roof. A special thank you to all the staff who made my stay special, i left a happier person!!! Than when i arrived..thank you

Dk Friends - 07/12/2018 AccorHotels certified review

clean environment and customer oriented staff plus good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danson, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Vcmo Friends - 06/12/2018 AccorHotels certified review
« Just right »

Front office staff were efficient. Food was good, rooftop bar staff were great! Only hitch was the egg station at breakfast. Too long a queue. Have some scrambled eggs in a dish for those who don't have time to wait for eggs to be cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor, We are pleased to learn that you enjoyed your stay with us. it was a pleasure having you as a guest. I will share your suggestion with the Chef. I am sure we can implement that. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Mirfat Business - 06/12/2018 AccorHotels certified review
« awesome »

Enjoyed my stay in Ibis n would love to go back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirfat, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rajeev Business - 05/12/2018 AccorHotels certified review
« Neither Great nor Disappointing - Average Stay! »

It was average. There were some issues that were not addressed / taken care well by staff. Wish they are more trained and practice what hotel / Group claims to have!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeev,, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Robert Business - 05/12/2018 AccorHotels certified review
« Comfortable stay in good location. »

Great value hotel in good location. Excellent food, helpful staff and a secure environment make this my favourite hotel in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert R., We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. We are honoured to be your favourite hotel and your safety is our top priority. Looking forward to having you back. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Aliz Business - 05/12/2018 AccorHotels certified review
« Amazing but noisy and cold »

My stay was amazing as usual. Great and welcoming staff. Bed is very comfy. Breakfast is nice. I just could not stand the noise of music coming from the rooftop on Saturday and Sunday. Also, temperature was decreasing in Nairobi (14°). I asked for a heater but they don't have one. The room was cold at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaki, Thank you for choosing to stay at ibis Styles Westlands. It was a delight having you as a guest. Apologies for the cold at night. I hope you did not get a cold or sick as a result. The noise from the rooftop as well. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay with us will be a smooth sail. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Alemu H. M. Business - 05/12/2018 AccorHotels certified review
« I like the Hotel and its' service, even though I have some comments to express on the next paragraphs »

In General I like the Hotel. The bed rooms are with limited space. The rooms are very small except the bathrooms, but it is neat and well organized and economical in terms of bed rooms. The two small tables which are attached with the wall are very good but when it is damaged it should be fixed immediately. The the janitorial people should report immediately to the responsible person and the maintenance people must fix the damaged items on time. The reception is very good and the workers are efficient. The cafeteria workers are very nice, the food is wonderful with variety of choices. Especially the breakfast. Even the the price of the bed rooms are reasonable. The company had used the space very well. Things are organized and well done, except the maintenance and the janitorial department.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alemu, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially the maintenance team to pull up their socks as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Albert M. Business - 04/12/2018 AccorHotels certified review
« Logistics Officer »

The hotel reception was welcoming and I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Eng. R. S. Business - 03/12/2018 AccorHotels certified review
« a place to stay again visiting Nairobi »

Every section visited, I was welcomed with you staff who were professional in the respective Job. But the most important thing with your staff, especially the room cleaners, they are truly honest, one day in my stay with you, I forgot my pouch in my room (721), it has some USD and KSHS cash, but none was missing, Asanteni sana, you are the best. the food was always yum!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Marius Business - 03/12/2018 AccorHotels certified review
« Good value, great people »

Great experience. I'm a bit absent minded so I managed to forget a pile of cash in the safe in my room. I got it back safely from your security manager. Please give him a bonus. He deserves it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as a guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

I.m Friends - 03/12/2018 AccorHotels certified review
« Wonderful »

Quite a comfy experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamud, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as a guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Mr »

Exemplary and easy n the pocket

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Kelly Couples - 02/12/2018 AccorHotels certified review
« Lovely evening stay for one night in Nairobi »

The Ibis Styles Hotel was a really lovely hotel, with a wonderful breakfast. The room was comfortable, and perfect for our night in Nairobi. We got in late, and the hotel staff was very welcoming and accommodating. Great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly, We are very delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached L.. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Zipporah J. C. L. Business - 02/12/2018 AccorHotels certified review
« wonderful »

I felt welcome from the gate, to my room. Very lovely. Just adjust the position of the air conditioner as it is direct to the nose.. Overall, very very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zipporah, We are delighted to learn that you enjoyed your stay with us. It was a pleasure having you as our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Daniel Business - 02/12/2018 AccorHotels certified review
« Satisfied but I believe you can do more to improve your services »

My stay was good but your hotel lacks important facilities such as small refregrators for keeping drinks and hot water pot. If arrangement can be made, it will make our future stays more comfortable. Your staff services were excellent!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Terrence B. Business - 01/12/2018 AccorHotels certified review
« VERY GOOD EXPERIENCE EXCEPT SOME MINOR QWERKS »

No big issues. Stay was very satisfactory. Had minor issues with room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terrence, We are delighted to learn that you enjoyed your stay with us.It was a pleasure having you as our guest. Apologies for the mishap with the housekeeping team. I hope the issue was resolved in good time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Feigne Solo - 01/12/2018 AccorHotels certified review
« Peaceful »

I loved the room ...not so much the view on the 3rd floor.Breakfast was satisfying.Proximity to the tourist areas downtown ..great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Feigne, We are delighted to learn that you enjoyed your stay with us. It was a pleasure hosting you as our guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 90.00 USD Non member rate
From 90.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates