ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 891 reviews

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ibis Styles Nairobi Westlands - Image 1
ibis Styles Nairobi Westlands - Image 2
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Rhapta Road, Po Box 14746, 00800 NAIROBI, Kenya

Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  891 reviews

TripAdvisor Rating  4.5/5  1,512 reviews

Certificate of excellence 2023

JUST FABULOUS & MOST MEMORABLE

TripAdvisor rating 5.0/5

RNjoro TripAdvisor review

I was celebrating an achievement on this day, so my better half mentioned we grab some dinner at Kilele, then proceed somewhere else for drinks. We were received warmly by 2 beautiful girls, and the service was exceptional. I forgot the name of the waitress a beautiful bubbly girl, the food was mouthwatering we had to share our meals I had some pork ribs and my boo some beef which we totally enjoyed. Just when we were unwind there was a pianist playing soothing music, the manager, Elizabeth was passing by and had about our plans for the night when she was inquiring about our experience, she encouraged us to move over to the bar just next to Kilele, best decision ever! Here we were received by Josephine she was a manager too, and served all night by Clement who was funny, very knowledgeable about all our queries, great recommendations on the drinks and the pianist followed us there and played beautiful music. The place was so cozy & warm, we almost booked a room haha! Maybe next time. Thank you Ibis style for making me celebrate without regrets. I will definitely be back!

Best service n chicken wings in town

TripAdvisor rating 5.0/5

annwZ6512IA TripAdvisor review

Im glad I chose ibis for birthday lunch treat .i ordered a mojito to start me off and it was amazing service was good .as for the food I ordered chicken wings ....truth be told the best I have had so far .Clare was very welcoming . the ambiance at the roof top is amazing. They had a beautiful surprise cake which I had an amazing lunch date and birthday.I got to have a chat with the food and beverage manager just to say thank for an amazing time (Taiti) very nice lady .over all experience super... thank you

Dear AnnwZ65121A, First of all, we congratulate you with your birthday occasion and we thank you for choosing our ibis Styles Nairobi hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Front office manager, Faith Misigoh.

Very good services

TripAdvisor rating 5.0/5

Maureen A TripAdvisor review

The beef was very nice, kudos Chef Jose, Thank you Grace for the warm reception you were so helpful. Olive was my waitress for the day, the mango passion juice you recommended 👌. The set up of the restaurant was just magnificent, and did I talk about lovely people at the reception, Annah and Brian

Dear MaureenaW7669XH, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Nairobi was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to our team members. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Front office manager, Faith Misigoh.

Best Conference facility....

TripAdvisor rating 5.0/5

peter n Business - TripAdvisor review

We choose ibis styles for our conferences mostly because of there service and very Accommodating banquet halls....let's talk about the buffet lunch made by chef Joseph and Brian we really appreciate your good good,Grace from utamu is exceptional always welcoming and super kind she gave us the best service, showing us how to go about breakfast buffet and was with us during lunchtime to her warm smilewas everything.....Ibis style will always be our go to.

Dear Peter, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles hotel and we are delighted to read that we were able to match your holiday expectations. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Front office manager, Faith Misigoh

Super awesome

TripAdvisor rating 5.0/5

melissa m TripAdvisor review

Great service to me and my big team during the week, the food was good too! I would highly recommend this hotel if you want to hold a training. Many thanks to Lewis for the support throughout this period, for being available and a phone call away whenever we needed him. You deserve the employee of the month badge!

Dear N8856XZmelissam, Firstly we would like to thank you for the lovely review you shared following your recent visit to our ibis Styles Nairobi hotel and we are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Front office manager, Faith Misigoh.

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Other web-users rate our hotel

  • 330 reviews 9.5/10 Location
  • 878 reviews 6.8/10 Room
  • 1,530 reviews 9.3/10 Service
  • 27 reviews 7.5/10 WiFi
  • 410 reviews 3.2/10 Comfort
  • 364 reviews 8.9/10 Cleanliness
  • 267 reviews 8.7/10 Breakfast
  • 258 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.