ibis Styles Nairobi Westlands Hotel 3 stars

TripAdvisor rating 4.0/5 504 reviews
ibis Styles Nairobi Westlands
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+ 19 Services
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Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTAPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
  • Massage (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800
nairobi
kenya

Check-in from 10h00

Check out up to 10h00

  • MATATU :   Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21km / 13 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3 miles

GPS :-1.265591, 36.798513

Our accommodations

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with one single bed and one double bed

  • Max. number of persons: 3
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone

Trendy room with one double bed

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

Trendy room with two single beds

  • Max. number of persons: 2
  • Area: From 19

Trendy room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 21

Trendy room with one double bed and a fully furnished living room

  • Max. number of persons: 2
  • Area: From 17

Our restaurants and bars

Kilele Nyama

Type of cuisine: Barbecue

Photo non contractuelle / Strictly non binding

Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.

UTAMU RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Lunch

06:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Photo non contractuelle / Strictly non binding

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 185

  • Maximum capacity: 182 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,908 reviews

tripadvisor

TripAdvisor Rating 4.0/5

504 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.2/5

Anonymous Business - 11/11/2019 Confirmed reviews AccorHotels

Got food poisoning on my second day from eating sausages for breakfast

Dear Dalibor, Thank you for writing to us about your experience, I am sorry to read that you had challenges during your stay. We maintain the highest standards of food safety that are HACCP approved and we'd like to make a detailed follow up on your feedback regarding sausages. During the week you stayed with us we fed an average of 180 guests every day for breakfast. On the particular day you are talking about October 27th , we accommodated 205 guests for breakfast. We have investigated from all breakfast log ins and duty manager reports, this was no incident like this logged in, also, this is the only claim of its kind. Please get in direct contact with us for detailed follow up, we take this very seriously. The price of T-Shirt washing on the laundry sheet is KES 350, rest assured you were not overcharged, the service sheet you signed indicates KES 350. We look forward to your response for us to follow up so as to make things right. We hope for another opportunity to serve you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…
Customer review rating 4.2/5

Anonymous Business - 11/11/2019 Confirmed reviews AccorHotels

Great and relaxing

Dear Fredrick, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also pleased to learn that we were able to provide you with a relaxing environment for you to unwind. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Breakfast

Customer review rating 4.2/5

H.k. Business - 11/11/2019 Confirmed reviews AccorHotels

Daily is same menu, try to change

Dear K., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken note of the highlighted areas of improvement and will share with the team to ensure your next visit is as pleasant as possible. Thank you again for sharing your experience, we look forward to welcoming you again. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Okay

Customer review rating 4.2/5

Spb Business - 10/11/2019 Confirmed reviews AccorHotels

It was generally okay.

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are pleased to learn that you had a pleasant stay with us. We look forward to another opportunity to welcome you again. Thank you once again for taking time feedback us. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good

Customer review rating 4.2/5

Ben Couples - 10/11/2019 Confirmed reviews AccorHotels

The place was good, service and the room. Waiters were also very helpful

Dear Benjamin, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Very satisfied.

Customer review rating 4.2/5

Mohamed A. I. Friends - 09/11/2019 Confirmed reviews AccorHotels

My experience is based on my stay in IBS next to airport in Amsterdam in 2017 for 3 nights.

Dear Mohamed, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased that you have stayed in one of our sister hotels previously and we very much hope that we met the Ibis Styles standards world over. We also hope that you enrolled in our Accor Live Limitless loyalty program. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Satisfied

Customer review rating 4.2/5

Faisal A. Solo - 09/11/2019 Confirmed reviews AccorHotels

It was good.

Dear Faisal, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Great friendly Team and nice facilities

Customer review rating 4.2/5

Joe Business - 08/11/2019 Confirmed reviews AccorHotels

Enjoyed my time , only shame I had to work !!

Dear Joe, Thank you for taking time to review your recent stay at ibis Styles Hotel Nairobi Westlands. It is always our pleasure to welcome you. As always, you bring along your own vibe and our team love it. I will be sure to share your remarks with the rest of the team and hope they get motivated to continuously offer impeccable services. Thank you once more for your feedback. We look forward to another opportunity to welcome you. Kind regards. Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

My stay was very short and was very tired to experience the everything

Customer review rating 4.2/5

C. I. Solo - 08/11/2019 Confirmed reviews AccorHotels

The very short stay was extremely good

Dear C., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. We are pleased to receive the high rating from you. We look forward to another opportunity to welcome you to another stylish experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

One Night Stay

Customer review rating 4.2/5

Sally Friends - 07/11/2019 Confirmed reviews AccorHotels

This booking/stay was due to a Voucher that I had won during the Corporate Bookers Cocktail

Dear Salome, Thank you for taking the time to write about your experience at ibis Styles Nairobi Westlands. I would like to make a detailed follow up of what exactly went wrong for the purpose of retraining and improving the quality of our services. Please let us know how we can improve to make the next experience better, we look forward to hearing from you and for another chance to serve you. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

The level of cleanliness of the room was below standard

Customer review rating 4.2/5

Xx Business - 06/11/2019 Confirmed reviews AccorHotels

The room I was given this time was poorly cleaned and poorly aerated and the process of changing the room was very complicated

Dear Morgan, Thank you for taking the time to share your experience with us, i sincerely apologise for the fact that your expectations were not met, neither were our standards from your narration. High levels of cleanliness are not only our standard but also our promise to all our guests. Our Executive Housekeeper is in receipt of this feedback and rest assured all spaces are going through a thorough inspection by a team supervisor after cleaning to ensure a repeat of this will not happen. We hope you will give us another opportunity to showcase our excellent service levels as we have done during previous stays as we have learnt from your current feedback. Feel Welcome. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

excellent

Customer review rating 4.2/5

Anonymous Friends - 05/11/2019 Confirmed reviews AccorHotels

staff was professional and friendly. clean place and efficient service

Dear Sammy, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are pleased that you found our team friendly and helpful. I will be sure to share the remarks with the rest of the team and hope to keep them motivated to continuously improve the quality of services offered. Thank you once more for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Good overall

Customer review rating 4.2/5

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels

Visit was good overall. But the front office didn't advice me to make a prepayment to cover meals in the hotel.

Dear Wamaitha, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken note of the areas of improvement you have highlighted and will share with our Front Office team and ensure your next stay is as pleasant as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Tidy Neat and Safe

Customer review rating 4.2/5

Anonymous Families - 04/11/2019 Confirmed reviews AccorHotels

Nice hotel in quiet location. Staff very friendly. Rooms adequate but lacking hanging space

Dear S., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken note of your highlighted areas of improvement and will share with the rest of the team to ensure your next stay is even more pleasant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Great, loved it.

Customer review rating 4.2/5

R. Business - 04/11/2019 Confirmed reviews AccorHotels

Nice, simple rooms. Great food and the rooftop bar is .

Dear R., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Mr

Customer review rating 4.2/5

Tommy E. Business - 04/11/2019 Confirmed reviews AccorHotels

The stay was OK, had a more suitable room now than earlier

Dear Tommy, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Very good

Customer review rating 4.2/5

Khass Business - 03/11/2019 Confirmed reviews AccorHotels

Friendly staff

Dear Khassim, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Fantastic from start to finish

Customer review rating 4.2/5

Gabrielle Business - 31/10/2019 Confirmed reviews AccorHotels

The staff were so kind, welcoming and friendly. The service was second to none, whether on security, reception, bar, restaurant, room service.

Dear Gabrielle, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Satisfactory

Customer review rating 4.2/5

Joseph Solo - 31/10/2019 Confirmed reviews AccorHotels

Staff were great, rooftop restaurant appeared to be understaffed at times, rooms to the rear of the building were quiet and able to rest well, beds were very comfortable and room cleaning service excellent.

Dear Joseph, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be sure to recognize the teams for their efforts in making your stay as smooth as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

Wonderful, refreshing stay.

Customer review rating 4.2/5

M. C. Business - 31/10/2019 Confirmed reviews AccorHotels

The room was clean, comfortable, pleasant, attractive. Food was great; staff was pleasant.

Dear Mary, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…
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