ibis Styles Nairobi Westlands Hotel 3 stars

TripAdvisor rating 4.0/5 384 reviews
ibis Styles Nairobi Westlands
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Centrally located in Nairobi

  • 24 hour security surveillance and international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you and help when in need

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Services in the hotel and nearby

Check-in from 10h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Pool Nearby
  • Massage Nearby
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
Business services
  • 5 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road
Po Box 14746
00800
nairobi
kenya

Check-in from 10h00

Check out up to 10h00

  • MATATU :   Waiyaki Way WESTLANDS

  • By plane

    JOMO KENYATTA At 21.4km / 13.3 miles - Shuttle paying

  • By train

    NAIROBI At 5km / 3.11 miles

GPS :-1.265591, 36.798513

Our accommodations

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair. 16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

Twin Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Double Room with 1 queen size bed

  • Max. number of persons: x3
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with one Queen size Hypnos bed, and one single Hypnos bed

  • Max. number of persons: x4
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Triple Room with 3 single beds

  • Max. number of persons: x3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

UTAMU RESTAURANT

Type of cuisine: International

Located on the ground floor Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAB & GO TAKE AWAY BAR

Type of cuisine: Cafe

Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KILELE LOUNGE

Photo non contractuelle / Strictly non binding

A modern and stylish cocktail bar with amazing views of the city and countryside, serving a range of light meals and snacks. We offer friendly and professional service, which make our bar a great place to enjoy some drinks after work with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TUSKER LITE SKY BAR

Photo non contractuelle / Strictly non binding

A classic sports bar designed for watching the latest game and enjoying sporting events. Daily theme nights include quiz nights, game nights, comedy nights and music by our resident DJ. Happy hours available daily from 17:30 to 19.30 hrs.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 183 m²

  • Maximum capacity: 152 people

  • Maximum banquet capacity: 50 people

Find out more
ibis Styles Nairobi Westlands Meeting Room

Our guest reviews for
ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,275 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

384 reviews

The staff were extremely supportive and cooperative.

Customer review rating 4.2/5

Asim S. Families - 24/03/2019 AccorHotels certified review

I would like to thank the entire management and staff of Ibis styles as during our stay in the hotel the staff really helped us. We had one 5-year-baby and every morning during the breakfast the staff could come to help us with the baby while me and my family would take breakfast in Utamu restaurant. Special thanks. I would also like to extend my special thanks to one of the managers when there was water problem in the hotel and she herself went to bring me bottled water to help my wife finish her unfinished shower. Additionally, as compensation for the water shortage in the rooms and inconvenience caused to guests, a free dinner was provided to all. This was an excellent decision. I would live to come again and stay with Ibis.

Dear Asim, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you and your family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

They have a poor understanding of customer service

Customer review rating 4.2/5

Anonymous Business - 23/03/2019 AccorHotels certified review

I am still waiting for my refund of 2 nights, the manager in turn, told me that my credit card will be refunded a few days after the transaction; it has been 2 weeks and no answer.

Dear Jose, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As promised, the refund was processed and I Have sent you the refund reference code to your email privately. Thank you for the opportunity to to serve you and we hope to welcome you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Quite satisfied

Customer review rating 4.2/5

Margaret K. Business - 22/03/2019 AccorHotels certified review

I had a pleasant stay. The staff were friendly with excellent service. Breakfast selection was great with many options to choose from. Location is also great. Would definitely revisit.

Dear Margaret, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Comfortable

Customer review rating 4.2/5

Mk Couples - 20/03/2019 AccorHotels certified review

Pleasant

Dear M., Thank you for choosing ibis Styles Nairobi, Westlands. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Mrs

Customer review rating 4.2/5

Anonymous Couples - 20/03/2019 AccorHotels certified review

It was okay

Dear Fridah, We are pleased to learn that you enjoyed your stay with us. it was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Satisfactory and enjoy my stay.

Customer review rating 4.2/5

M D. Business - 19/03/2019 AccorHotels certified review

A pleasant stay, friendly staffs and Security aspect quite good. Thorough checks at the entrance and x-ray before entering any baggage in the hotel. Security is major concern for all visitors and I was very satisfied with what I observed during my stay.

Dear Mohamed, We are pleased to learn that you enjoyed your stay with us. Our guests and staff security is our top priority. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

FSEO

Customer review rating 4.2/5

Charles E. Solo - 19/03/2019 AccorHotels certified review

Good

Dear Charles, We are pleased to learn that you had a good stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

good

Customer review rating 4.2/5

Anonymous Families - 19/03/2019 AccorHotels certified review

The room was a little small for two persons with two big suitcases.

Dear Sofie, My team and I are very grateful to have received your feedback, thank you so much. Ibis Styles is a space efficient hotel hence the similar layout of all our rooms. We do not have wardrobes but have a place where you can hang your clothes and enough floor space for your luggage. I will share this feedback with the team, I am sure it will serve as an encouragement to them, as we strive to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Improve on your wifi

Customer review rating 4.2/5

Evans O. O. Business - 16/03/2019 AccorHotels certified review

The Wi-Fi is very poor

Dear Evans, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Adequate

Customer review rating 4.2/5

Ds Business - 16/03/2019 AccorHotels certified review

Awkward!

Dear David, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Great

Customer review rating 4.2/5

Ifeoma Business - 14/03/2019 AccorHotels certified review

It was a comfortable place to be

Dear Ifeoma, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Very friendly staff

Customer review rating 4.2/5

Dan Couples - 14/03/2019 AccorHotels certified review

The overall experience was really nice, I'd have actually given a 10/10 rating but the drinks at the bar were too costly.

Dear Daniel, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

awesome

Customer review rating 4.2/5

Tasha Business - 14/03/2019 AccorHotels certified review

the best hotel in Nairobi so far. kudos guys you're just on another level. good ambience

Dear Jackline, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Good Stay

TripAdvisor rating 4.0/5

Adventure23678001673 Business - 14/03/2019 TripAdvisor review

Everything OK, A lot of courtesy of the staff. Good services BUT two days without WIFI that was a real handicap. The rooms are also very small and seats not comfortable. Business meetings are also quite easy with good meeting rooms

Thank you so much for your kind feedback on your recent stay at ibis Styles Nairobi Westlands. I am so sorry for the failure of our WiFi. We had a team working to resolve the failue in the most timely manner possible, We were able to assist guests in providing mobile hotspots in our lobby area and although not ideal I trust this service assisted. Our team hope to welcome you back in the future where we will provide you a more comfortable and enjoyable experience.

Mr Pierre

Customer review rating 4.2/5

Pierre Business - 13/03/2019 AccorHotels certified review

Ibis Westland is a nice hotel, such as the atmosphere on the roof terrasse. Food was good, room clean, air conditionning ok and staff friendly. However I had no internet during my stay which was annoying for a short business stay. Unfortunately the hotel doesn't offer alternative solutions if their main internet provider is off. I am surprised to get internet in any taxi thanks to shared connections while no internet in an international hotel. No one from the staff could open its connection to allow me to send an email. Without internet, the hotel cannot to print documents as well. In the rush to find a place to print, I forgot something in my room and I was never called back to know if it was found. Ibis Westlands is perfect to relax, but for business I won't recommend it.

Dear Pierre, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry the internet experience was not to any of our expectations. I however am glad to let you know the downtime is fully resolved as it affected both our main and back up lines. We now have a third solution in place where we have devices powered by our local cell phone network- Safaricom- to place in alternate spots in the hotel in case the same occurs in the future. This was a major learning point for us. On the brighter side, I am glad you enjoyed your stay and the rest of our services. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Ms

Customer review rating 4.2/5

Maureen K. Families - 12/03/2019 AccorHotels certified review

Extremely enjoyable and pleasant the Sunday live band was a relaxing experience however the all you can eat was a disappointment came at 3pm food was cold and there was no Chef in sight had to wait while someone went to fetch him. Ugali was dry all the food was cold

Thank you Maureen, We very much appreciate your comments regarding your experience at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. Our Director of Food and Beverage is in receipt of your comments regarding the BBQ and measures have been put in place to ensure a repeat of the same never occurs. Otherwise, we are gad you enjoyed the rest of your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…
Customer review rating 4.2/5

Deleen W. Business - 11/03/2019 AccorHotels certified review

Like always, very pleasant, although my TV and room telephone was not working

Dear Deleen, Thank you for choosing ibis Styles Westlands. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Very nice hotel located in a safe area

Customer review rating 4.2/5

Okito P. Solo - 11/03/2019 AccorHotels certified review

The hotel is clean and located in a safe area of the city and is close to a Mall. I also like the food, it was very delicious. As well, your employees are very friendly. The only problem was that the first two days the internet connection was not stable. This was a bit frustrating. Later on the internet connection was fixed.

Dear Okito, We are pleased to learn that you enjoyed your stay with us. It was a delight hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

ENGINEER

Customer review rating 4.2/5

Elijah Business - 11/03/2019 AccorHotels certified review

Awesome very good staff

Dear Elijah, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Visit 26 Feb - 7 March 2019

Customer review rating 4.2/5

John D. Business - 11/03/2019 AccorHotels certified review

overall experience was good

Dear John D., We are pleased to earn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our food and beverage teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in nairobi