Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 305 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 277 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 712 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 305 reviews
Friends getaway - 15/09/2018 TripAdvisor review
« Nice staff but run down hotel rooms »

The staff were nice and helpful but the rooms are run down. On day one, the A/C didnt work so we reported it and the a/c guy took an hour repairing it while we were still in the room ! The last thing you want after a long journey. The a/c guy proceeded to take the unit apart and clean it so why this couldnt have been done as routine maintenance BEFORE we arrived I dont know. The sink was blocked before we arrived but I really didnt want the plumbing guy in the room for another period while it got fixed ! I understand that European hotels cant be compared to African hotels but I expected much better from Accor Hotels as its an international chain.

Bren Business - 14/09/2018 AccorHotels certified review
« Satifactory »

Friendly staff, clean if small rooms. A kettle with tea & coffee in room would be a great addition

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenna, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Moses Business - 14/09/2018 AccorHotels certified review
« NIce place, small rooms, Great ground floor restaurant personnel, patient front office staff »

Rooms are comfortable though small, missed one day of hot water but this was resolved. Ground floor Restaurant chicken and beef are a bit bland, feels like hospital food. cake is great, staff here are superb. Rooftop restaurant staff took half an hour without coming to ask for my order, had to go to the barman. Quite annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moses, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback and criticism. Our Director of Food and Beverage is in receipt of your comments regarding food and service level at the rooftop bar and we assure you of a difference when you visit next. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rebecca E. Solo - 13/09/2018 AccorHotels certified review
« satisfactory »

it was nice staying at ibis hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Dr Z. H. Business - 13/09/2018 AccorHotels certified review
« Doctor »

It was pleasant enough Because of the Wi-Fi challenges you had, I have rated you 9

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Zukisa, Please allow me to apologise further for the mentioned Wi-Fi challenges mentioned. I am glad to let you know our service provider was able to make a diagnosis an this is now fully resolved and we are back to normal connectivity. Thank you for your patience during your stay as we worked on the clock to resolve this. It is always a pleasure to welcome you and we look forward to your presence again in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Geoffrey O. Business - 13/09/2018 AccorHotels certified review
« Satisfied »

Only lacks luggage space, coffee pots in the rooms, a small refrigerator and a closet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey , We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Prof Y. P. Business - 13/09/2018 AccorHotels certified review
« We are very much comfortable »

Nice and accomidative staff. Food is awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Laban C. Business - 12/09/2018 AccorHotels certified review
« Good »

I enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laban, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 12/09/2018 AccorHotels certified review

Awesome staff welcome

Our hotel has responded to the review
Our hotel has responded to the review

Hello Elijah, Thank you for the response following your stay with us. At ibis Styles Nairobi Westlands, every guest is a top priority and our daily task is to personalise every welcome. I am glad you had an awesome welcome and stay.The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Mateusz Business - 12/09/2018 AccorHotels certified review
« Great experience in Nairobi »

It was a short stay in Ibis Styles Nairobi but enough to get the feeling that I chose the right hotel for my stay. Great service at the reception and bards, clean and neat rooms and good breakfast. Definitely my selection for next visit in Nairobi!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mateusz, It is always very pleasant and encouraging to read comment like yours about our hotel- ibis Styles Nairobi Westlands. Thank you for the positive energy boost, the team and I are always at your service. I am very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Feel welcome again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Vernie F. Couples - 12/09/2018 AccorHotels certified review
« Very good »

The hotel was centrally located, very courteous staff, rooms were clean. The breakfast at the Utamu restaurant had a very nice spread. Overall: A wonderful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vernie, A wonderful experience is what we aim for everyday, Thank you for the comments following your stay at ibis Styles Nairobi Westlands. We look forward to welcoming you again. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Stephanie Couples - 12/09/2018 AccorHotels certified review
« Miss »

The stay was great. Very nice budget hotel. Only problem is the reservation process. This was my third time staying here and the reservations agent gave me a rate that was double what I had paid a month before. When I questioned the rate I was informed that this has been the rate all year round (having paid half the quoted amount a month before). I then proceeded to book through the website which was still significantly lower than the rate quoted by the hotel's reservations agent. The uncertainty on the reservation agent's part almost led me to booking a night's stay at the Radisson Blu across the road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, We very much appreciate your feedback following your stay at the ibis Styles Nairobi Westlands. The walk in rate is normally higher than booking online, also, do you have a corporate contract this us? Corporate contracts also earn a better rate for our long term guests. Apologies with the mishap when making your reservation with our team, I will probe further to see where we went wrong with the reservation process. Otherwise, I am glad despite the mishap you still stayed with us and we hope to welcome you again. Please send me a note when you are visiting next, I am happy to offer you a discounted rate to compensate the trouble experienced in this past stay. Thank you again for sharing your experience, and we hope to welcome you soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Regular hotel »

Window broken. Bad internet access. I asked not to get any emails from you. My email should have been written down only in case I forgot something in the room. I even wrote I don't want advertisement and now I get an annoying survey mail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the raised concerns to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Justin Business - 10/09/2018 AccorHotels certified review
« Mr »

It was ok but problems with pre authorising spend again. Happened last time I stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justin, Thank you for taking the time to tell us about your experience at our hotel ibis Styles Nairobi Westlands. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies. I totally understand your frustration especially because you have raised the pre- authorisation before. We will make emphasis to our team members on alternative procedures to follow before phoning your room, rest assured our director of F&B is in receipt of this comment. All our rooms are standard with the same amenities. However, we provide hot water at the coffee shop downstairs at no cost given the space efficiency of the room would be hazardous for hot water jugs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Xadija C. Couples - 10/09/2018 AccorHotels certified review
« Miss »

The staff were great & the service too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xadija, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 10/09/2018 AccorHotels certified review
« Manager »

Not bad. Just fair. The room was neat but small no room to work in the room. There was no tea of beverage to get me warm I struggled to be warm. There was no CNN among the channels for the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salome, Thank you for the comments following your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. Given the space efficiency of our rooms, it would be hazardous to have a hot water facility in there, we however provide hot water from the coffee shop downstairs at no cost. Thank you again for sharing your experience and we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Aliff Business - 10/09/2018 AccorHotels certified review
« Just Ok »

The room is just ok. Small. Too bad that with that price per night, it did not come with toothbrush and tooth paste (and I thought it is like a "compulsory" item to be included in the room). The location of the air conditioner is weird, as it takes a lot of time to cool the room, even tho I already selected the temperature less than 18 Celsius. The selection of food also is just ok, not many choice. The view is nice, the elevator is taking time especially for those who stay at top level. Smoking place is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aliff, Thank you for taking the time to share your feedback. We are an economy hotel, we provide basics for a good nights sleep at an affordable price. Basic toiletries are available in the room and secondary ones like the ones mentioned are available for sale at the reception tuck shop. Our Director of food and beverage is in receipt of your comments on the menu, we will consider a wider variety with the next prints. Thank you for your feedback and we hope to welcome you back to ibis Styles Nairobi Westlands very soon! Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 09/09/2018 AccorHotels certified review
« I felt a good vibe going on amongst the staff »

I had a good trip, and enjoyed the nice coffee (+++). I missed a gym though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, I am glad our team passion was felt during your stay at our hotel- ibis Styles Nairobo Westlands. It is always a pleasure to recieve positive feedback and we truly hope for another opportunity to serve you again. We are very close to the gym being operational, we are waiting for our equipment supplier to make it available within the nest few weeks you you to hopefully enjoy when you stay with us next. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Hudson A. Business - 09/09/2018 AccorHotels certified review
« First ti,e stay @ the IBIS westlands , Nairobi »

I have been to the hotel as a visitor meeting a friend for coffee, and this was my first time to stay a night at the Ibis in westlands

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hudson Thank you for the review of our hotel- ibis Styles Nairobi Westlands. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor We hope to see you again very soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Abdallah A. B. M. Business - 08/09/2018 AccorHotels certified review
« Mr.Abdallah »

My stay was extremely smooth & fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdallah, Smooth and fabulous is what we like to hear :) thank you for the positive feedback following your stay ibis Styles Nairobi Westlands. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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