Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 271 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 278 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

d
4.2/5 AccorHotels Rating 527 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 271 reviews
Shlomo J. Families - 17/07/2018 AccorHotels certified review
« the staff are very cooperative and the hotel has a homely feel »

I would propose that you would think about your music in house entertainment on the roof top to accommodate our middle age/older generation by offering relaxing music up until 23:00

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shlomo, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

S D. Business - 16/07/2018 AccorHotels certified review
« Satisfactory »

Everything is fine, may consider a wardrobe in room & some Smoking room

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have designated smoking spots within the hotel as it is not safe to smoke in the rooms from the space efficiency point of view. The wardrobe is replaced by the modern and stylish hanging spaces on the wall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Sammy S. Families - 16/07/2018 AccorHotels certified review
« Hassle Free »

Hassle Free, simple and easy. Comfortable, clean, pleasant. Just what I needed. Convenience in all manners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammy, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Dan O. Solo - 16/07/2018 AccorHotels certified review
« Good »

Very good quality finish rooms and beddings. However, room space was rather squeezed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Robert Business - 16/07/2018 AccorHotels certified review
« Great »

Great atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Stephen Business - 16/07/2018 AccorHotels certified review

Was good, Nancy gave me a good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your experience at ibis Styles Nairobi Westlands, I will pass on the complements to Nancy. It is always a pleasure to receive positive feedback, it serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Shadrack Business - 16/07/2018 AccorHotels certified review
« Very comfortable hotel »

Felt accommodated.. hospitality at it's best

Our hotel has responded to the review
Our hotel has responded to the review

Hello Shadrack, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands, it is very encouraging to the team and I to read that you had an excellent experience with us. We are committed to providing exemplary services leaving you satisfied every time you visit us.The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Praveen M. Business - 16/07/2018 AccorHotels certified review

was ok....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Praveen, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rob R. Couples - 16/07/2018 AccorHotels certified review
« Comfortable hotel with helpful staff. »

Very pleasant stay. Comfortable room. Good food choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Matthew O. Business - 15/07/2018 AccorHotels certified review
« Generally satisfactory though need to improve on catering services especially lunch(few more varieties). »

Awesome in terms of cleanliness, good customer relations and dedication of staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as a learning tool to all of our staff as we strive to continuously improve the quality of our services. Rest assured the managers in the departments with all mentioned issues are in receipt of your comments and will take it up with the team for re- training . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

William W. Business - 15/07/2018 AccorHotels certified review
« My Experience at Ibis Styles - Nairobi »

I had a memorable stay at Ibis Styles Hotel in Nairobi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Heinz M. Business - 15/07/2018 AccorHotels certified review
« Value for money »

Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heinz M., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured the mentioned faults will be looked into and team members re-trained for improvement by the relevant managers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Nicola A. Families - 14/07/2018 AccorHotels certified review
« Very comfortable »

Very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. I am pleased to hear that you had a comfortable stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

K. R. S. Business - 14/07/2018 AccorHotels certified review
« Very good. »

I enjoyed my stay at the IBIS. The hotel standard is similar to the other IBIS hotels I have stayed in and it is lovely. However, What lacked for me was a place to place my bags. They had to find space on the floor somewhere and missed a kettle in my room to make coffee especially late in the night. R

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team, this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our rooms have been made with modern space efficiency, the bed has been designed with space for your suitcase under them and clothes hanging spaces on the walls. Also we are always open to providing hot water at no cost from the coffee shop down stairs. We hope this will enhance your nest stay with us. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Craig Business - 14/07/2018 AccorHotels certified review
« Tiny room. But all other services good »

Good...food, service, staff great...the room itself is like a cupboard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at out hotel - ibis Styles Nairobi Westlands. We are delighted to read that you had an good stay and that our team members took good care of you. Our rooms are space efficient and some are smaller in size I agree. Nest time you visit, request the team at the reception for a bigger room and we'll allocate you one if available at the same price as all our rooms have a standard configuration. Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

T S. Solo - 14/07/2018 AccorHotels certified review
« Mr »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathias s., Thank you for taking the time to tell us about your experience at ibis Styles Nairobi Westlands. I am sorry that the solution to the reported problem did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will make a follow up on issues raised we will take the appropriate measures to address this to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Rajendra P. S. Business - 13/07/2018 AccorHotels certified review
« Good Experience »

It was good and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajendra, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 13/07/2018 AccorHotels certified review
« Facility »

Basic facility even not provided in side the toilet There is no luggage trolly available and helper to take lugage Rate is high but facility is not providing bad experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Girish, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make your experience better. We are in the process of importing luggage trolleys to make ease this. I agree that our team members should assist with luggage where need be since we do not have porters. Rest assured we are in receipt of this communication and we will retrain our teams on the same. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

George C. Business - 13/07/2018 AccorHotels certified review
« "Wow" »

I enjoyed every minute in spent at this hotel and any future trips to Nairobi, this will be my second home

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Karibu Nyumbani :) We very much appreciate your comments regarding your stay at our hotel- ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I am very glad out team of Rock-Stars gave you the "Wow" factor and I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

L. M. Business - 12/07/2018 AccorHotels certified review

I had a fantastic experience at ibis Styles Hotel and enjoyed the hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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