Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 277 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 918 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 336 reviews
Letwin Solo - 11/11/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debrah, We are delighted to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 10/11/2018 AccorHotels certified review
« Mr »

Clean and quite. The receptionist were courtesy and helpful. Special mention to Ms Janet at the Front desk ensuring the hotel resident is comfortable at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rashid, We are delighted to know that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Ahmed E. Business - 10/11/2018 AccorHotels certified review
« Dissatisfied »

Good staff. Very faraway location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed F., Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback and it is our hope that you will give us the opportunity to serve you again in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Said A. Business - 10/11/2018 AccorHotels certified review
« Mr. Said A. »

Specious, restful; Clean and comfortable room facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Said, We are delighted that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link.http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Elijah K. Business - 09/11/2018 AccorHotels certified review
« Awesome »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elijah, We are pleased to learn that you enjoyed your stay with us.It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link.http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Joe Solo - 09/11/2018 AccorHotels certified review
« Satisfied »

All went as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, We are delighted to know that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Petro Business - 08/11/2018 AccorHotels certified review
« Nairobi promotion trip »

Short stay, but it was good. Good staff. Thumps up for the breakfast and Top roof bar. Clean. Room a little small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pietro, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 08/11/2018 AccorHotels certified review
« Was good »

Relaxing and very peaceful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David-Tette, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Katie Families - 07/11/2018 AccorHotels certified review
« Great time had by all »

We hadn’t intended on staying in Nairobi for the night but due to a delayed flight and a taxi failing to show up I found myself stranded for the night with three small children. As soon as I arrived at the hotel lo my frustrations t the situation disappeared thanks to the friendly staff and cool decor of the hotel. My kids and I ended up having a great time and can’t wait to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you and your family. Sorry for the Delayed Flight and no show taxi. We wish you a safe flight. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Friends - 07/11/2018 AccorHotels certified review

Nice location but the Breakfast could be better and Hotel should inform Guests that there is construction going on and it might be noisy other then that it was a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahaboob, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

M. H. Business - 07/11/2018 AccorHotels certified review
« Great »

Loved the service and overall nice ambiance

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Julian M. Business - 07/11/2018 AccorHotels certified review
« Comfortable »

My stay was ok. I went to the roof top bar to eat as I came late one day and the waitress o 10 min to ask me what I wanted to order . The food and drinks were good. Just increase headcount at the roof top bar that has been merged into one .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback as it is a learning and growth tool for our team and the business at large.The rooftop is back to normal operation, the Sky Bar is now open. I am sorry it took that long for our team to serve you, our Food and Beverage Director is in receipt of the same and is working with the team to improve on the mentioned areas. Parking validation had indeed moved to the exit gate, however, the service is free to hotel guests. I apologise for the misunderstanding that let to being charged, Our Security Manager will follow this up with the team at the exit point. Thank you again for sharing your experience, and we hope to welcome you again soon. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Daniel Families - 06/11/2018 AccorHotels certified review
« unexpectedly nice hotel, great stay! »

Hotel and half-boarding was wonderful! location was good for the things we wanted to see; rooftop bar a bit pricey but that is to be expected; highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Loreen Business - 06/11/2018 AccorHotels certified review

The experience was great.Looking forward to visiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loren, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Marcie Families - 05/11/2018 AccorHotels certified review
« Amazingly good. Will have to-do it again. »

The staff welcomed my group so wonderfully. The rooms were great. My bed was so soft I fell asleep so fast. Didn't want to leave but we all had to. Thank you for the amazing experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcie, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you and your family. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 05/11/2018 AccorHotels certified review
« Good location and security, but service needs to be improved. »

The location of the hotel is very convenient and security is high which is a plus. The rooms are modern but definitely need a wardrobe - the hangers on the wall make it feel like a train compartment. Not the nicest stay if staying for longer. Room service is way too expensive for the portion you get and the quality of the food - definitely needs to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ava, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Lydia K. Business - 04/11/2018 AccorHotels certified review
« Absolutely great service »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lydia, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Susan/richard Couples - 04/11/2018 AccorHotels certified review
« Extremely good »

Everything was perfect..the meals,accommodation and the staffs..can't wait to come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Karen Solo - 04/11/2018 AccorHotels certified review
« Great »

Good as always. Welcomed warmly and looked after well. Breakfast was great and the bed was so comfy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link.http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Shantanu D. Business - 02/11/2018 AccorHotels certified review
« Nice inexpensive hotel at good location »

Nice location, good security, well lighted and airy lobby area. Front desk always looked crowded and staff member can be increased there to avoid long waits. I had breakfast and dinner in the ground floor restaurant for 5 days and found the food tasty, although service at times was slow. Special mention must be made about Chef Simon- I told him that the breakfast menu only had beef and pork items and I take neither of them- he served me a special chicken dish during breakfast times on the last 3 days that I was there. Really appreciate this gesture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shantanu, We are pleased to learn that you enjoyed your stay with us. It was a pleasure hosting you. For the front desk we experience crowding mostly when we have a large group in house. We are working on a system to ensure a smoother flow in future to avoid such instances. Also we shall ensure you receive your voucher next time As is expected. Mr. Simon shall receive the due credit for being a great team player. For making sure your taste buds were catered for accordingly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our team would be delighted if you have the time, please take a minute to feedback to our future guests through TripAdvisor using attached link http://bit.ly/ibisStyles_TripAdvisor Sincerely, Cynthia Wangechi Guest Relations Team ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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