Hotel - ibis Styles Nairobi Westlands
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Nairobi Westlands Hotel

4.0/5 269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 10h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JOMO KENYATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange

Leisure and activities

  • Pool  (Nearby)
  • Fitness centre  (Nearby)
  • Massage  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

14 m² / 150 sq.ft. Double room with a Queen-size Hypnos bed, en-suite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.16 m² / 172 sq.ft.Twin room with 2 single-size Hypnos beds, ensuite bathroom, thermostatic Power Shower, Comfort Cooling, free WIFI, hairdryer, in-room safe, 42' Satellite TV, telephone, universal plug, USB charging ports, table and comfy chair.

  • 278 rooms
  • 278 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 505 reviews

Our guest reviews for ibis Styles Nairobi Westlands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 269 reviews
Rajendra P. S. Business - 13/07/2018 AccorHotels certified review
« Good Experience »

It was good and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajendra, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 13/07/2018 AccorHotels certified review
« Facility »

Basic facility even not provided in side the toilet There is no luggage trolly available and helper to take lugage Rate is high but facility is not providing bad experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Girish, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make your experience better. We are in the process of importing luggage trolleys to make ease this. I agree that our team members should assist with luggage where need be since we do not have porters. Rest assured we are in receipt of this communication and we will retrain our teams on the same. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

George C. Business - 13/07/2018 AccorHotels certified review
« "Wow" »

I enjoyed every minute in spent at this hotel and any future trips to Nairobi, this will be my second home

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Karibu Nyumbani :) We very much appreciate your comments regarding your stay at our hotel- ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I am very glad out team of Rock-Stars gave you the "Wow" factor and I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

L. M. Business - 12/07/2018 AccorHotels certified review

I had a fantastic experience at ibis Styles Hotel and enjoyed the hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Said O. Y. Business - 12/07/2018 AccorHotels certified review
« Excellent service and secured environment. »

Excellent hospitality, variety of food stuff, simple and elegant dinning area. Rooftop bar a great place to watch world-cup games, nice dancing floor with all type of nice music. Quick laundry service. Suggest quick info note about available services could be placed in each room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Said, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Business - 12/07/2018 AccorHotels certified review
« good »

it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esanju, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Cristopher S. Solo - 11/07/2018 AccorHotels certified review
« The facilities are well designed »

My stay in your hotel was awesome! The beddings are well maintained. The furnitures and entertainment is very suitable for single man accommodation. The only things I need you to add are the freebies inside the room for example: bath soap, slippers, sachets of shampoo and hand lotion including a mni bar fridge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristopher, Thank you for your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive feedback. I will share your comments with our team, the team will be delighted to hear you had a good stay. We are an economy hotel providing basic amenities for a comfortable stay at an affordable price hence the absence of items like lotions, slippers and grooming kits, the extras are available for sale at our reception desk tuck shop. We however have provided soap gel in the bathrooms which is a hand, body and hair shampoo. Also, everything you need in the mini fridge is available at the reception and at the coffee shop. We have just introduced room service, it will be therefore possible for you to request for anything you need brought to your room when you visit us next. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Charles Business - 10/07/2018 AccorHotels certified review
« Very good. »

At the gate and reception desk - excellent staff and excellent reception. The lifts were clean and swift. However, the numbers on the lift selector panel were not easily seen, they need to be brightly illuminated. The rooms are spacious and well-furnished but the bathroom floors are very slippery especially when bathing (soap and water makes them very slippery). The restaurant and bar very good, their staffs also very good but the restaurant arrangement is a bit confusing. Items/foods should be immediate from the entry, then one proceeds to the seats. Overall rating, very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Friends - 10/07/2018 AccorHotels certified review

good! staff polite, friendly & accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Sunil Solo - 10/07/2018 AccorHotels certified review
« very nice »

clean room quick check in good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Leila S. Business - 09/07/2018 AccorHotels certified review
« Good Hospitality »

Good Environment, Well experience staff. clean and I had a peaceful stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Layla, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Salim Business - 09/07/2018 AccorHotels certified review
« Employees are very friendly and helpfull »

Well it is not the 1st time at this hotel when ever me and my friends visit kenya this hotel is where we belong thank you ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salim, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Paul J. Business - 09/07/2018 AccorHotels certified review
« Great »

its fine... may be room could be a little spacious,,,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Kausik S. Families - 09/07/2018 AccorHotels certified review
« Ok for very short stays »

1. Too small rooms - different from Ibis hotels at other global locations 2. Service at the cafeteria was poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kausik, Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the service related comment you pinpointed to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Anonymous Families - 09/07/2018 AccorHotels certified review
« very nice hotel and nice atmosphere »

The experience was good, the hotel is in an excellent shape, the restaurant is good and the roof terrace is fantastic. We particularly appreciated our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

M. R. Solo - 09/07/2018 AccorHotels certified review
« Excellent »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands. I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

W. A. J. Solo - 09/07/2018 AccorHotels certified review
« Satisfied, I think commiserate to services and costs »

Good, efficient check-in, friendly and helpful staff, very clean and orderly, things seem to function well, good WI-FI connectivity, reasonable portions and quality of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

R. G. Business - 09/07/2018 AccorHotels certified review
« Suitable for Short Stays - Vegetarians should check Food Menu! »

Overall experience was okay. Only challenge encountered is lack of variety on vegetarian food - specially for Indian palate!

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. when you visit us next, please ask for the chef and let them know your preference, we are able to execute special requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Matthew M. Families - 08/07/2018 AccorHotels certified review
« A solid overnight basic hotel »

We came in tired by air and needed to overnight before going off to the countryside and wanted a good value. The room was perfectly clean and quiet, and though very basic was smartly designed, very good beds, and everything (hot water, hair dryer, lights, A/C, etc worked exactly properly). The restaurant food was fine and breakfast choices were good. Staff very friendly. Hotel seemed very secure. A very good value in a relatively expensive market.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, We very much appreciate your comments regarding your stay at ibis Styles Nairobi Westlands. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The team and I are very grateful to have received your review, if you have the time please take a minute to feedback to our future guests through Tripadvisor using attached link. http://bit.ly/ibisStyles_TripAdvisor Thank you for your kind feedback, and we hope to see you again soon for another magical journey with us. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

Taiwo A. Business - 07/07/2018 AccorHotels certified review
« Not impressed »

Room service was not in my room for 2 days, I was to be picked up every morning for an assignment. Twice the driver checked for me at the front desk, the lady Winnie called didn't get a response and didn't bother to come check on me. She moved on to other things. I was downstairs having breakfast, but what if I was having an heart attack or asthma attack. She didn't even come to the restaurant either to check if I was there. She called and that's it. I was late to my appointment thinking the driver hadn't come. I'm a foreigner didn't have the driver's number relied on hotel staff to connect us. Even when I request to pack breakfast because I'm running late the staff act like they are doing me a favour. Not happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taiwo, Thank you for taking the time to tell us about your experience at ibis Styles Nairobi Westlands. I am sorry to read that the experience did not meet your expectations, neither did it meet ours; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You are totally right when you talk about us going the extra mile because we are here to serve you. Please rest assured that we are taking the appropriate measures by retraining the mentioned team member on soft skills and Customer Service to address the problem so as to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Maryanne Maryanne Njeri Guest Relations Manager ibis Styles Nairobi Westlands Follow us on Facebook for our latest offers: https://www.facebook.com/ibisStylesNairobiWestlands Telephone: +254 (0)20…

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