Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 333 reviews
Novotel Melbourne South Wharf
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+ 23 Services
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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Two Bedroom City View Apartment with 1 King Bed and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 82
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
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  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

8,318 reviews

tripadvisor

TripAdvisor Rating 4.5/5

333 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location

TripAdvisor rating 4.5/5

droughty4 Couples - 13/11/2019 TripAdvisor review

Nice convenient location, beds were super comfortable.Easy to access and great parking nearby.Only a 10minute walk to the city and Sth bank.Breakfast was included which was very fresh and delisted.Highly recommended

Family trip to melbourne

TripAdvisor rating 4.5/5

Thombig Family - 12/11/2019 TripAdvisor review

We had a fantastic time staying here. It was close to all the amenities and the hotel was great. Our room had city view and our kids loved looking out through the windows. They want to come again soon.

Lovely hotel, so conveniently located to MECC

TripAdvisor rating 4.5/5

V8419DJnicolar Business - 12/11/2019 TripAdvisor review

The room was beautifully appointed and enjoyed stunning view across the city. Staff were polite, professional and helpful. I was greeted with a warm smile every time I arrived and departed the hotel. Food was delicious! I highly recommend this hotel for any stays in Melbourne and especially so if you are attending events at the Melbourne Exhibition and Convention Centre.

100% Recommendation!

Customer review rating 4.6/5

Claire Couples - 11/11/2019 Confirmed reviews AccorHotels

A busy hotel on multiple levels but quiet with great food and lovely staff.

Hotel up to standard again, although the restaurant was found wanting.

Customer review rating 4.6/5

Craig D. Business - 11/11/2019 Confirmed reviews AccorHotels

Well done AGAIN to George at Concierge, who makes us feel welcome every time we stay. Rooms were good again, and the general level of service from all staff up to the normal Novatel Quality standard. Management need to review the restaurant. The limited menu for dinner, whilst satisfactory, means they have to get it right. I ordered the steak again (most expensive item on menu), and they managed to over cook it. Must have different chef to last time we were there? The largest problem was breakfast. The staff were completely overwhelmed by the volume of guests. There was no additional staff to assist, and with ques filling the lift foyer, and all tables full, the staff did their best. YOU NEED MORE STAFF IN THE RESTAURANT. To make it worse the client coffee machine stopped working, and the young lady making coffee kept her cool - even though it was taking 50 minutes to get a coffee. At 1 hour and 10 minutes, and 5 staff interactions to chase up our eggs we also gave up (as a number of fellow patrons around us did). My wife has a very limited menu that she can select from, so she ended up going without breakfast Sunday. I made my thoughts known to the reception, and spoke to the assistant manager on Monday. Again, the staff did their very best under very trying circumstances, and need to be commended for their effort, particularly Tori and the young lady on reception (who was getting it from all quarters). Your restaurant experience for Breakfast and dinner was ordinary (quality wise) for the price. Your dealing with my concerns was commendable, and we appreciate the removal of some charges from our bill. Thank you. Again a big call out to George in concierge for a job well done.

paul r.

Customer review rating 4.6/5

Paul R. Couples - 11/11/2019 Confirmed reviews AccorHotels

ideally positioned city accommodation offering comfort and good service

Very comfortable hotel with great inclusions

Customer review rating 4.6/5

Deb W. Business - 11/11/2019 Confirmed reviews AccorHotels

Loved staying here for a recent conference would have loved to stay longer and hope to come back.

Very welcoming and enjoyable.

Customer review rating 4.6/5

Jaden Business - 11/11/2019 Confirmed reviews AccorHotels

I was greeted instantly when walking up to the concierge to check-in. From there the check-in process was super quick and I was escorted to the lift whilst being explained to where everything was and what was available at the hotel. Overall staying at the Novotel Melbourne South Wharf was a fantastic experience will definitely stay here again!

Well looked after by the team at the Novotel

Customer review rating 4.6/5

Vicki B. Business - 11/11/2019 Confirmed reviews AccorHotels

I was impressed that with check in one of the team walked me to the elevators - what a great personal touch.

very pleasant and easy

Customer review rating 4.6/5

Abigail Business - 11/11/2019 Confirmed reviews AccorHotels

friendly staff prompt and attentive service clean beautiful rooms and cafe

Wonderfully friendly staff and very well appointed rooms.

Customer review rating 4.6/5

Simon D. R. Business - 11/11/2019 Confirmed reviews AccorHotels

Was excellent. Every time I returned from any outing, Novatel's staff greeted me with a smile and a welcome back. You just don't see that very often. I also had occassion to ask for directions and suggestions as to the local attractions and was very helpfully advised. Thank you.

Consistent excellent service at

Customer review rating 4.6/5

L. M. Friends - 11/11/2019 Confirmed reviews AccorHotels

Staff are one cut above the rest, welcoming and supportive of my needs, the accommodation superb, quiet and location is close to everything Melbourne has to offer.

Melb - Nov 2019

Customer review rating 4.6/5

Ken Business - 11/11/2019 Confirmed reviews AccorHotels

Two nights accommodation to attend business meetings

Stylish and comfortable

Customer review rating 4.6/5

Mira Business - 11/11/2019 Confirmed reviews AccorHotels

Room was styled exceptionally. Bed was comfortable. However, included breakfast was underwhelming.

Excellent positioned Hotel, close to Entertainment, Events and Cafe's and combined with Friendly staff.

Customer review rating 4.6/5

Greg Business - 11/11/2019 Confirmed reviews AccorHotels

Good experience. Staff were helpful and friendly. Hotel is in an excellent position, close to cafe's, shops and events. We did not need to use a car, public transport was close by.

calm and relaxing

Customer review rating 4.6/5

Brad Business - 11/11/2019 Confirmed reviews AccorHotels

excellent

Ok but not what I expected from Novotel

Customer review rating 4.6/5

Sarah Business - 11/11/2019 Confirmed reviews AccorHotels

Unfortunately Novotel South Wharf did not live up to my previous expectations staying at Accor properties. My issues related to lack of service from Concierge and the front desk.

Great Hotel

TripAdvisor rating 4.5/5

Watts_djkn Couples - 11/11/2019 TripAdvisor review

Great hotel, great staff, great location - very friendly from concierge to reception to café to housekeeping - would happily stay at Novotel South Wharf any time - beds were very comfortable and rooms very clean - very happy

Very new interior, convenient location!

TripAdvisor rating 4.5/5

Traveler15639790578 Couples - 11/11/2019 TripAdvisor review

1) Location + Room: Very convenient. Booked Novotel South Wharf as it was near Crown Casino and DFO South Wharf. It was also walking distance to South Melbourne Market, Spotlight, Woolsworth in the same area. You can walk 15 minutess or take the tram to get to the CBD. The hotel is very new, the interior is beautiful, the beds were clean, and the view from the room was amazing :) 2) Service / Member Recognition Very polite and friendly staff. Was recognised as Accor (Gold) and given early check-in (8am), room upgrade, welcome amentiy (chocolate), welcome drinks and late check-out (1pm). Thank you so much! Clearly checked all the right boxes, it was hospitality done right! 3) Breakfast Tried the breakfast, the variety was not as extensive as hoped (only a small corner buffet actually). However, the staff made us eggs to our liking. All in all, it was an excellent stay, would definitely return!

All good - not a 100% experience

Customer review rating 4.6/5

Henning Business - 10/11/2019 Confirmed reviews AccorHotels

Nice room/ accommodation Things to improve - At check-in, I had enquired about an item I had lost during my last stay (08-10/10); whilst reception reassured me that they would check and follow-up I never heard back from them - had dinner the restaurant (L6) one night; whilst staff were very friendly, they were under-resourced and as a consequence service was slow

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