Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 290 reviews
Novotel Melbourne South Wharf
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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Deluxe Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Junior City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,329 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

290 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Happy campers

TripAdvisor rating 4.5/5

Lou572014 Couples - 20/08/2019 TripAdvisor review

This place is a real find, out of the hustle and bustle of central city locals. No tram noise, almost no noise heard actually despite being on the edge of the freeway. We had the Alacarte breakfast, sooo delicious. Great shopping at DFO across the driveway. Very easy access straight into convention/exhibition centre, then through to the tram stop. Definitely recommend it.

Great stay & fantastic location

TripAdvisor rating 4.5/5

leecJ5452HL Couples - 20/08/2019 TripAdvisor review

Had a great 2 night stay here with friends for our husbands birthdays & received complimentary bubbly & chocolate a thoughtful gesture. We had dinner in the hotel one night, food arrived promptly, was hot & tasty & our server Rachel was an absolute delight. We have stayed here before & will again , great location & staff are friendly, professional & accomodating Only a small negative this time around was a housekeeping staff member letting themselves into our room without waiting for us to answer the door, abruptly advised they had come to check the mini bar for the previous guest . could have been embarrassing but worse there was no apology forthcoming!! Suggest said staff member may need some extra training on guest privacy!!! All in all everything else was top notch.

Reasonable accomodation with very reasonable price

Customer review rating 4.6/5

Clayton Couples - 15/08/2019 AccorHotels review

New and clean rooms. Polite and nice staff.

Excellent location and excellent service

Customer review rating 4.6/5

Sandra Business - 15/08/2019 AccorHotels review

This hotel is in an excellent location and the staff there were extremely friendly and hospitable. They looked after all my needs and were only too pleased to help.

Clean, friendly and very comfortable.

Customer review rating 4.6/5

Gaye Business - 15/08/2019 AccorHotels review

Great location for business, shopping , eating and relaxing. Would recommend Novotel to everyone.

Friendly and accommodating staff

Customer review rating 4.6/5

Toni S. Business - 15/08/2019 AccorHotels review

Clean room, could have more water in the rooms, great staff

Dear Toni S., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Always feel special at Novotel South Wharf

Customer review rating 4.6/5

James M. Business - 14/08/2019 AccorHotels review

Friendly staff in a convenient location with ample affordable parking.

Dear James M., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Very happy

Customer review rating 4.6/5

Gail L. Friends - 14/08/2019 AccorHotels review

We have stayed here x 3 times now and always found the staff extremely professional and very helpful during our yearly shopping visit to DFO

Dear Gail L., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Excellent

Customer review rating 4.6/5

Andrew W. Couples - 14/08/2019 AccorHotels review

There was someone in the lobby to greet you, the reception staff were very friendly and the hotel on a whole was very clean.

Dear Andrew W., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Convenient

Customer review rating 4.6/5

Anonymous Business - 14/08/2019 AccorHotels review

The check in staff lovely. The cleaners can't read english, When you have a room with two double beds and 3 people you need more tea cups and a few more pillows. Breakfast ok though when asking for gluten free toast it took 1/2 hour to come and by then we had eaten our breakfast.

Dear Carol S., Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Melbourne South Wharf

Good

Customer review rating 4.6/5

Anonymous Friends - 14/08/2019 AccorHotels review

Room and desk staff lovely but need more help at the cafe where we ate breakfast only 1 staff member and she was run off her feet . When we ordered breakfast 1 of our meals didn't come and we had to ask for it several time it finally came after everyone else had finished.

Dear Leanne M., Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Simple and a bit too small

Customer review rating 4.6/5

S.l. Families - 14/08/2019 AccorHotels review

The hotel in South Wharf is a bit simple with rather small rooms for double standard rooms.

Dear Sideny, Thank you for taking the time to share you feedback following your recent stay. Naturally we were disappointed to learn that the room design was not to your preference on this occasion. Whilst we do receive may compliments in relation to the design of our rooms, we understand that each of our guest have different needs when traveling. If you are seeking a larger room type for you future stays, we would be delighted to show you on of our Junior Suites or 1 bedrooms suites which you may prefer. We do hope that you otherwise enjoyed your time in Melbourne an hope to welcome you back again in the near future. Kind regards, Tim Timothy Cannon General Manger

Perfect

Customer review rating 4.6/5

Jason Families - 14/08/2019 AccorHotels review

Great room service and each staff member we spoke to were great to deal with. Room was set up great. Couldn't be happier

Dear Jason Z., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Perfectly relaxing and serene

Customer review rating 4.6/5

Pauline S. Families - 14/08/2019 AccorHotels review

From the moment I arrive, the concierge are always so welcoming, reception staff and top notch and the rooms are warm, clean and inviting.

Dear Pauline Jill S., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Mr

Customer review rating 4.6/5

Tim B. Families - 14/08/2019 AccorHotels review

Reasonable, nice location

Dear Tim B., Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

overall satisfactory

Customer review rating 4.6/5

Anonymous Business - 14/08/2019 AccorHotels review

Great wait staff working in bar afterhours

Dear Gavin M., Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Melbourne South Wharf

Great

Customer review rating 4.6/5

Jeff Business - 14/08/2019 AccorHotels review

Great

Dear Viviana D., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Wonderful

Customer review rating 4.6/5

Melanie Couples - 13/08/2019 AccorHotels review

As per the first time we stayed we again found efficient staff very welcoming accommodated a last minute celebration request Very clean rooms well made extremely comfortable beds and sheets great view Wonderful touch to have a card celebrating our occasion, only negative and it is minor....would’ve been nice for champagne to be chilled to drink. Therefore over half of it went to waste, but that is truly a minor comment.

Dear Melanie M., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

AWESOME

Customer review rating 4.6/5

Mavis J. Friends - 13/08/2019 AccorHotels review

It was extremely pleasant and comfortable. The staff are amazing

Dear Mavis J., We very much appreciate your comments regarding your stay at the Novotel Melbourne South Wharf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Melbourne South Wharf

Lovely hotel

Customer review rating 4.6/5

Lynette W. Families - 13/08/2019 AccorHotels review

Lovely room with spacious bathroom and beautiful views over the city. My only issue is the high profile pillows which gave me a headache and there was no alternative in the room. Also would have loved to be able to turn the air con off.

Dear Bernard W., Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Melbourne South Wharf
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