Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 232 reviews
Novotel Melbourne South Wharf
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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track Nearby
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23.8km / 14.79 miles

  • By train

    SOUTHERN CROSS At 1.1km / 0.68 miles

  • By train

    SOUTHERN CROSS At 1.2km / 0.75 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: x2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: x2
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: null

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

5,570 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

232 reviews

friendly and welcoming

Customer review rating 4.6/5

Jb Families - 18/04/2019 AccorHotels certified review

Staff welcomed us on arrival and made us feel we were the only ones checking in that day. Room was clean and comfortable. Position right beside shops was great, and only a short stroll to lots of food venues. The concierge was so friendly and welcoming, He greeted us with his friendly smile, and on leaving walked us out and chatted about out visit. He even asked if we had remembered to pack all our leads. Of course we thought we had, but left behind the laptop lead. I sent my son back to collect this and even my son said he couldn't do enough for him. I had meant to ring and compliment this man, who I thought went above and beyond to make us feel welcome. I didn't get his name, but he was an older man. I hope you can work out who it was, and thank him again.

disappointing.

Customer review rating 4.6/5

Anonymous Business - 18/04/2019 AccorHotels certified review

disappointing. the shower hose doesn't 'sit' well and kept coming off. Therefore spraying water "outside" the shower area... and due to poor design, there's no 'drain' outside the shower area and conseuently the area was very wet and slippery for the duration of my stay.

A Pleasure to Stay!

Customer review rating 4.6/5

Kate P. Couples - 18/04/2019 AccorHotels certified review

Enjoyable, professional, polite, helpful. Will return again! Not a bad thing to note!

Customer review rating 4.6/5

Anonymous Business - 18/04/2019 AccorHotels certified review

fantastic!, very convenient

fantastic

Customer review rating 4.6/5

Tim S. Business - 17/04/2019 AccorHotels certified review

fantastic staff great surroundings great room with a contemporary feel

OK but not amazing

Customer review rating 4.6/5

Lynne Families - 17/04/2019 AccorHotels certified review

We enjoyed our stay at the Novotel - the pluses were the location, the buffet breakfast for $1 each, but the minuses were how small the beds were for 2 people, and the fact that there were no movies on the TV but we were expected to use our own devices - we do not have Netflix or anything like that, so it was disappointing in that regard.

Ok

Customer review rating 4.6/5

Anonymous Business - 17/04/2019 AccorHotels certified review

There was a very long wait for breakfast on the first day so much so that I had to cancel my order as I had a conference to get to, this was rectified the next day with excellent customer service. On the third day however, I asked how long breakfast would take before I sat down and was told half an hour! The waitress then recognised me from the previous day and said ‘no no it will be quick for you’. It was! However, for a conference hotel, 30 min wait for smashed avo is not really ideal! On another note, the consierge did not know any restaurants to recommend in the city! He started googling! I googled myself and came up with a plethora of great places!

Mrs Narelle S.

Customer review rating 4.6/5

Narelle Couples - 16/04/2019 AccorHotels certified review

The staff were incredibly helpful, I would recommend this hotel to everyone absolutely amazing.

Customer review rating 4.6/5

Ben M. Couples - 16/04/2019 AccorHotels certified review

A lovely new hotel with friendly staff. The staff took it upon themselves to wish my wife and I a happy anniversary with a lovely dessert platter. Thanks again. The only thing binging it down was the fact we were initially debited for use of the mini bar. It would appear your staff need to conduct more accurate checks as we did not have anything. We did put a bottle of champagne in there so can understand however we pointed that out to the staff member checking. Glad we were re credited.

Awesome

Customer review rating 4.6/5

Graham Couples - 16/04/2019 AccorHotels certified review

Friendly efficient staff. Great place to stay for a night or more .

Overnight getaway in Melbourne

Customer review rating 4.6/5

Linda H. Couples - 16/04/2019 AccorHotels certified review

We were extremely impressed with Novotel Melbourne South Wharf the rooms were great the decor, the view all fantastic and we also enjoyed the buffet breakfast

The most pleasant accommodation experience we have had in Melbourne in many years!

Customer review rating 4.6/5

Jenny R. Business - 15/04/2019 AccorHotels certified review

From the moment we pulled up out the front and Lewis asked should he get a trolley for our bags through check-in, walking around the hotel , the quality/cleanliness & the view from our room, check out. Your staff were courteous, friendly smiling & efficient. Not once did we pass someone without a Hello or other salutation. WE only get to Melbourne 2-3 times a year & have a daughter in Hawthorn so not often to your side of the city. It was indeed a very pleasant experience, the new restaurants etc in South Wharf all look fantastic & a very pleasant walk on Saturday morning to the South Melbourne Market which seems to have a new lease of life

Dear Jennifer, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Ok

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Love the smell of the hotel and good location. Breakfast buffet was underwhelming. For the whole 3 nights the flat sheet on the bed was never tucked in properly and so was always wrinkley and near my feet it was just a bundle of mess. I got overcharged and so had to email back and forth to get the minbar bill sorted.

What a great spot

Customer review rating 4.6/5

Adam Business - 15/04/2019 AccorHotels certified review

Great location, awesome staff and the whole hotel always smells so inviting

Dear Adam, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Above and beyond

Customer review rating 4.6/5

M B. Business - 15/04/2019 AccorHotels certified review

I was treated like royalty. Thanks so much for the early and late check ins. I really appreciated it as it helped with my conference timings. And having a seperate vegetarian menu brought up was very thoughtful. Staff were super attentive and helpful. Thanks again

Dear Michelle, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Very Nice

Customer review rating 4.6/5

Jeannie M. Business - 15/04/2019 AccorHotels certified review

It was wonderful until I got the bill where I was charged $519 AUD dollars for 1 night and $669.00 for another night

Top class customer service. Thank you.

Customer review rating 4.6/5

Dorothy M. Business - 15/04/2019 AccorHotels certified review

The check in was very fast and pleasant. The staff throughout my stay were highly accommodating and going out of their way to make my stay a pleasant experience. Thank you.

Dear Dorothy, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Mr

Customer review rating 4.6/5

Mark Business - 15/04/2019 AccorHotels certified review

Excellent

Dear Mark, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Well presented, easy access to main arterial routes, concenient location

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Fine, no problems

Dear Simon, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Overall the experience was good although some aspects could be better.

Customer review rating 4.6/5

Salim R. Business - 15/04/2019 AccorHotels certified review

The room was spacious, modern and clean. The pillows were way too high/thick and I found them uncomfortable on my neck. I was in room 1705 and there was a lot of noise from the road below which started from the early morning. The buffet breakfast was disappointing. It lacked variety and quality. All the staff I encountered at the hotel were outstanding.

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