Hotel - Novotel Melbourne South Wharf
Novotel Hotel Novotel Hotel

Novotel Melbourne South Wharf Hotel

4.5/5 195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each roomoffers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

  • 347 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 4,626 reviews

Our guest reviews for Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 195 reviews
Couples - 13/02/2019 TripAdvisor review
« Excellent »

Great location, excellent staff, very clean and would definately recommend. Dfo across the walkway, convention centre direct access from entrance, parking next door if you dont want valet, nice boardwalk walk to casino and southbank.

Victoria Business - 08/02/2019 AccorHotels certified review
« Comfortable rooms in a clean, modern hotel »

This was my first stay at the hotel - as a regular business traveller I enjoyed my stay and would stay again. It is a convenient location and comfortable, clean rooms

Sean A. Business - 08/02/2019 AccorHotels certified review
« Great »

Nice rooms great staff great location was a bit of a rabbit Warren though to get to your room.

Rob H. Business - 08/02/2019 AccorHotels certified review
« Good, with the exception of Breakfast »

Good - breakfast for the price was very disappointing. To only have scrambled eggs, and no option for fried or poached is poor. If there is someone available that we need to talk to about that, then a sign or one the staff members making it known would be good.

Dave C. Business - 08/02/2019 AccorHotels certified review
« friendly and comfortable »

your staff were excellent and the rooms were clean and well appointed

Eric R. Business - 08/02/2019 AccorHotels certified review
« Novotel South Wharf is well located and terrific set out with 5th Floor reception adding good value. »

Convenient, well laid out, friendly and comfortable.

Catherine Business - 08/02/2019 AccorHotels certified review
« Business trip to Melbourne »

Warm welcome at reception. Enjoyed a nice meal at the restaurant. The room was generous in size, very clean and modern. Good quality bed linen and towels.

Anonymous Business - 08/02/2019 AccorHotels certified review
« Convenient »

Good location, functional rooms without being too fussy, quick check in / out, very convenient for a short business trip.

Anonymous Business - 08/02/2019 AccorHotels certified review
« Comfortable and pleasant »

Room and hotel features were comfortable and atmosphere pleasant

Anonymous Business - 08/02/2019 AccorHotels certified review
« CRTM »

Satisfactory

Hb Business - 08/02/2019 AccorHotels certified review
« Nothing special »

As expected for an Hotel in this class. The location is a bit far from the CBD

Tanya M. Families - 07/02/2019 AccorHotels certified review
« Fabulous »

Comfortable, friendly, clean and central for shopping

Emma S. Business - 07/02/2019 AccorHotels certified review
« Great room »

I enjoyed my stay. The room was spotless and comfortable. Nice food at the restaurant, but I feel as though it was over priced for what was on offer.

Laura Business - 07/02/2019 AccorHotels certified review
« Fantastic! »

Fresh and light rooms with a brilliant location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Mrs Y. S. Couples - 07/02/2019 AccorHotels certified review
« Enjoyable Occasion »

Staff were very accommodating, very clean rooms with excellent city views with a great restaurant, great city location, close to shops and restaurants. Excellent quality meals.

Victoria Solo - 07/02/2019 AccorHotels certified review
« Stay was good but I was charged for mini bar items I didnt use and cant contact anyone there to discuss. »

I enjoyed staying at you hotel. The staff were friendly and helpful and the position was good. However after I left I was charged for items from the mini bar that I did not use and am unable to get in contact with the hotel. I called and it rang out for 13 minutes.

Anonymous Couples - 07/02/2019 AccorHotels certified review
« It was clean, tidy smelt clean, all staff were friendly »

We really enjoyed our weekend, it was close to everything and staff were knowledgable in regards to our questions on how to get to special things to see in Melbourne, I love the idea of choosing my own pillow type.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheri, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Anonymous Couples - 07/02/2019 AccorHotels certified review
« Enjoyable . »

Met by friendly staff who were able to answer our questions and help us with a query. The room was clean and well set up with every convenience. Heating/cooling was easy to change. Checkout was easy and fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karin, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Tamara Business - 07/02/2019 AccorHotels certified review

I love this hotel because I think they have thought of all the pain points that a customer experiences in older hotels and fixed them here when they created it. Housekeeping have been great along with the service but this time there were some let downs unfortunately. Mini bar fridge leaking onto the carpet, reported Sun morning and it was fixed when I got home that night, but maintenance must have used the toilet and left the seat up. You can imagine the awkward situation that caused with my boyfriend when he arrived that night. Housekeeping took my iron one day I assume to clean the bottom of it which had black marks and didn’t replace it so had to use my friends in another room as was running late when I realised it was missing. Vacuum left in the corridor. Dirty red wine glass left on my desk for 2 days. 1st day of housekeeping was the same high standard as last time, remaining days there was always something not left right. Just noticed the small things were missed this time whereas last Aug when I stayed I couldn’t fault it at all and have bragged about your hotel for that reason ever since! Service friendliness and helpfulness of staff is always spot on.

Ms.sereana B. B. Couples - 07/02/2019 AccorHotels certified review
« Better next time from my side »

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