Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 327 reviews
Novotel Melbourne South Wharf
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+ 23 Services
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Room 1

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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track (Nearby)
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23km / 14 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

  • By train

    SOUTHERN CROSS At 1km / 0 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: 2
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Two Bedroom City View Apartment with 1 King Bed and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 82
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: Italian

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
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  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

8,288 reviews

tripadvisor

TripAdvisor Rating 4.5/5

327 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Hotel

TripAdvisor rating 4.5/5

Watts_djkn Couples - 11/11/2019 TripAdvisor review

Great hotel, great staff, great location - very friendly from concierge to reception to café to housekeeping - would happily stay at Novotel South Wharf any time - beds were very comfortable and rooms very clean - very happy

Very new interior, convenient location!

TripAdvisor rating 4.5/5

Traveler15639790578 Couples - 11/11/2019 TripAdvisor review

1) Location + Room: Very convenient. Booked Novotel South Wharf as it was near Crown Casino and DFO South Wharf. It was also walking distance to South Melbourne Market, Spotlight, Woolsworth in the same area. You can walk 15 minutess or take the tram to get to the CBD. The hotel is very new, the interior is beautiful, the beds were clean, and the view from the room was amazing :) 2) Service / Member Recognition Very polite and friendly staff. Was recognised as Accor (Gold) and given early check-in (8am), room upgrade, welcome amentiy (chocolate), welcome drinks and late check-out (1pm). Thank you so much! Clearly checked all the right boxes, it was hospitality done right! 3) Breakfast Tried the breakfast, the variety was not as extensive as hoped (only a small corner buffet actually). However, the staff made us eggs to our liking. All in all, it was an excellent stay, would definitely return!

Would have been a 10 but our shower was cold.

Customer review rating 4.6/5

Shelley Couples - 07/11/2019 Confirmed reviews AccorHotels

Glad we got 50% off breakfast with our card because it definitely wasn’t worth $35 per head.

Positive.

Customer review rating 4.6/5

P Solo - 07/11/2019 Confirmed reviews AccorHotels

Overall - very good. Would like to see more plant-based menu options. And, whilst the quality of the food was very good, it was also surprisingly expensive. The air-freshener smell at concierge was too much, it was overwhelming! Would like to see more real pot plants dotted about the hotel. The music choice at breakfast was sometimes not ideal. Perhaps music soothing music would be preferably. Otherwise, staff were super friendly and always helpful, the room was in immaculate condition, my stay was seamless and stress-free, the location of the hotel (for my purposes) was excellent. I would definitely stay again.

Customer review rating 4.6/5

Jo T. Friends - 07/11/2019 Confirmed reviews AccorHotels

Lovely comfy bed and room. Great bar and restaurant. The only down side was the shower was quite cold. We have stayed here twice now and both times we have had cold showers.

Lovely

Customer review rating 4.6/5

Rosie Business - 07/11/2019 Confirmed reviews AccorHotels

It was a lovely stay. All staff were friendly helpful and professional. The room was clean and fresh and beautifully presented. Unfortunately drinks in the lounge area before our event were served very slowly - the gentleman at the bar was very polite and professional but one person seemed to struggle with the amount of customers. Drinks ordered to our room also took a very long time to appear.

Terrible check out experience

Customer review rating 4.6/5

Cheng Business - 06/11/2019 Confirmed reviews AccorHotels

I asked day before check out whether I can settle the bill, they said I will need to wait until the check out day since the room rates are only charged after midnight. I told her I had an early departure and don't want to be held up with check out. apparently there was nothing they can do. next morning I was checking out, the card machine didn't work, swiped my card numerous times. I asked, you have swiped my card during check in just charge it to the same card. apparently no, they need to swipe my card again.

Dear Cheng, Thank you for taking the time to tell us about your experience at the Novotel Melbourne South Wharf. I am sorry that your experience at check out was not of our own expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed the advance settlement and credit card issues you experienced during your stay with our entire team. I trust that this will prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you have any further concerns. Sincerely, Akenese Lopesi Rooms Division Manager

helpful, friendly and incredibly great with my 8 month old daughter

Customer review rating 4.6/5

Charlotte Business - 06/11/2019 Confirmed reviews AccorHotels

Was really blown away by our how great all the staff were with my little one. Super friendly and importantly accomodating - bringing high chairs, having food especially made etc

Convenient- but underwhelming

Customer review rating 4.6/5

Josh Families - 06/11/2019 Confirmed reviews AccorHotels

A little disappointing

Very good

Customer review rating 4.6/5

Carol R. Families - 06/11/2019 Confirmed reviews AccorHotels

Our stay was lovely, everything was nice and clean, shower was great. Wished we could have stayed longer.

ENJOYABLE

Customer review rating 4.6/5

Tanya C. Couples - 06/11/2019 Confirmed reviews AccorHotels

friendly staff, and a helpfull with everything.

Really enjoyable and great location

Customer review rating 4.6/5

Rob Business - 06/11/2019 Confirmed reviews AccorHotels

Spot on location, great support while attending a meeting, attentive staff and good coffee.. great bed and nicely appointed room.

Quiet, Clean and Comfortable!

Customer review rating 4.6/5

Di P. Couples - 06/11/2019 Confirmed reviews AccorHotels

Our stay was quiet, clean, comfortable and great value for money. The Novotel team were friendly and helpful.

Very happy with our stay

Customer review rating 4.6/5

Cara S. Couples - 06/11/2019 Confirmed reviews AccorHotels

Very happy with service after no hot water in our room on the first night and following morning we were upgraded

Return visitors

Customer review rating 4.6/5

Sandra C. Families - 06/11/2019 Confirmed reviews AccorHotels

This was the third time we have stayed at Novotel South Wharf and again it was a wonderful stay. Staff were helpful and friendly, the room was lovely and the bed very comfortable. If I had to make one small criticism it would be the two staff members upstairs in the bar area. We ate up there Saturday night and the food was faultless but the staff were ordinary compared to all the other staff we have come across. Just a smile or hello makes all the difference. Breakfast was amazing and the most beautiful girl, I didn’t get her name but I think she was Chinese, was like a breath of fresh air! She is a wonderful asset to Novotel and certainly brightens your day. Again we loved our stay!

Great location, clean and family friendly

Customer review rating 4.6/5

Jane Families - 06/11/2019 Confirmed reviews AccorHotels

Great location if you want to shop at DFO

Perfect Positioned Hotel

TripAdvisor rating 4.5/5

GregFairweather Business - 06/11/2019 TripAdvisor review

Nothing was too much trouble for the Hotel Staff, they cared about their guests. The Hotel is central to cafes, events and entertainment, reducing the need for the reliability of a car. The daily refresh of the rooms, was completed early during the day, giving the feeling a new room each day.

Great Location

TripAdvisor rating 4.5/5

Jane C Family - 06/11/2019 TripAdvisor review

Great Location, walk straight into the DFO for awesome shopping! Staff are very friendly, lobby and reception are very clean. Family friendly, rooms are clean and have great tea and coffee selections in room. Nice big shower and bathroom. Parking is in the DFO carpark, just get your ticket validated at reception on checkout, for discount overnight parking, super easy. Would stay here again, great location and value for money when travelling with kids.

Pleasant stay

Customer review rating 4.6/5

Graham K. Couples - 05/11/2019 Confirmed reviews AccorHotels

Great location. The staff were very friendly and helpful. We were booked into an accessible room. Unsure why. The staff at the counter did pick it up but we said it would be ok. We had issues with hot water - or lack of. At check out the staff did provide complimentary parking which was a nice gesture. One would have assumed that monitoring of key infrastructure would be in place. Things happen I suppose. Overall we will be back.

Awesome

Customer review rating 4.6/5

Julie E. Couples - 05/11/2019 Confirmed reviews AccorHotels

Had a great stay and was upgraded from Queen room to King something that never happens to me

Our most recent 20 reviews

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