Novotel Melbourne South Wharf Hotel 4 stars

TripAdvisor rating 4.5/5 229 reviews
Novotel Melbourne South Wharf
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Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Jogging track Nearby
Business services
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006
south wharf
australia

Tel: +61390580444

Fax: (+61)3/90580488

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    MELBOURNE At 23.8km / 14.79 miles

  • By train

    SOUTHERN CROSS At 1.1km / 0.68 miles

  • By train

    SOUTHERN CROSS At 1.2km / 0.75 miles

GPS :-37.825365, 144.950306

Our accommodations

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Standard Room with 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 King Bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior City View Suite with 1 King Bed

  • Max. number of persons: x2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

One Bedroom City View Suite with 1 King Bed

  • Max. number of persons: x2
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MR. CARPANO DINING + BAR

Type of cuisine: null

"Melbourne Italian, Made True" Enjoy. Named after Italian distiller Antonio Carpano, the inventor of Vermouth in c1796. Mr Carpano Dining Room is a curated menu of rustic and seasonal Italian dishes.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALLORA - ESPRESSO + DESSERTS

Type of cuisine: Cafe

Allora roughly translates from the Italian phrase 'so, and then' - and is ideal for guests seeking a relaxed café dining option or something on the go. Allora - "La Dolce Vita | The Sweet Life" Enjoy.

MR. CARPANO BAR

Photo non contractuelle / Strictly non binding

Inspired by the Italian love of al fresco lifestyle, the bar boasts two outdoor terraces serving up a range of Italian and local beverages. In the tradition of 'Aperitivio hour' the bar menu serves crispy moreish Italian treats ideal for sharing. Enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Melbourne South Wharf

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

5,526 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

229 reviews

The most pleasant accommodation experience we have had in Melbourne in many years!

Customer review rating 4.6/5

Jenny R. Business - 15/04/2019 AccorHotels certified review

From the moment we pulled up out the front and Lewis asked should he get a trolley for our bags through check-in, walking around the hotel , the quality/cleanliness & the view from our room, check out. Your staff were courteous, friendly smiling & efficient. Not once did we pass someone without a Hello or other salutation. WE only get to Melbourne 2-3 times a year & have a daughter in Hawthorn so not often to your side of the city. It was indeed a very pleasant experience, the new restaurants etc in South Wharf all look fantastic & a very pleasant walk on Saturday morning to the South Melbourne Market which seems to have a new lease of life

Dear Jennifer, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Ok

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Love the smell of the hotel and good location. Breakfast buffet was underwhelming. For the whole 3 nights the flat sheet on the bed was never tucked in properly and so was always wrinkley and near my feet it was just a bundle of mess. I got overcharged and so had to email back and forth to get the minbar bill sorted.

What a great spot

Customer review rating 4.6/5

Adam Business - 15/04/2019 AccorHotels certified review

Great location, awesome staff and the whole hotel always smells so inviting

Dear Adam, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Above and beyond

Customer review rating 4.6/5

M B. Business - 15/04/2019 AccorHotels certified review

I was treated like royalty. Thanks so much for the early and late check ins. I really appreciated it as it helped with my conference timings. And having a seperate vegetarian menu brought up was very thoughtful. Staff were super attentive and helpful. Thanks again

Dear Michelle, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Very Nice

Customer review rating 4.6/5

Jeannie M. Business - 15/04/2019 AccorHotels certified review

It was wonderful until I got the bill where I was charged $519 AUD dollars for 1 night and $669.00 for another night

Top class customer service. Thank you.

Customer review rating 4.6/5

Dorothy M. Business - 15/04/2019 AccorHotels certified review

The check in was very fast and pleasant. The staff throughout my stay were highly accommodating and going out of their way to make my stay a pleasant experience. Thank you.

Dear Dorothy, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Mr

Customer review rating 4.6/5

Mark Business - 15/04/2019 AccorHotels certified review

Excellent

Dear Mark, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Well presented, easy access to main arterial routes, concenient location

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Fine, no problems

Dear Simon, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Overall the experience was good although some aspects could be better.

Customer review rating 4.6/5

Salim R. Business - 15/04/2019 AccorHotels certified review

The room was spacious, modern and clean. The pillows were way too high/thick and I found them uncomfortable on my neck. I was in room 1705 and there was a lot of noise from the road below which started from the early morning. The buffet breakfast was disappointing. It lacked variety and quality. All the staff I encountered at the hotel were outstanding.

Fresh clean receptionist was very helpful

Customer review rating 4.6/5

Giuseppina C. Couples - 14/04/2019 AccorHotels certified review

Room fresh clean bed was comfortable, pillows to hard. Receptionist was very helpful and suggested better room for us , It was the first time I had booked online. We took the room she had suggested.

very good

Customer review rating 4.6/5

Cris C. Couples - 14/04/2019 AccorHotels certified review

it was good, breakfast was great and sleeping in the bed was excellent and the shower and bathroom where excellent.

Dear Cris, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf

Show and stay

Customer review rating 4.6/5

Laurence W. Couples - 14/04/2019 AccorHotels certified review

Just an average size motel room but very clean and comfortable with great views from the window. Very impressed with the quality of the room and bathroom. Reception was very friendly and helpful.

Extremely well cared for allowing a relaxing trip

Customer review rating 4.6/5

Claire Families - 14/04/2019 AccorHotels certified review

I stayed with my family and from the minute I walked in the door the staff made us feel so very welcome and cared for. The room was exceptional. Everything was clean and looked brand new. Although on the corner of a busy road junction, there was no noise due to the soundproofing of the room. Gym and restaurant were also excellent. We will definitely be back. Being so close to DFO and the city was a bonus, as was the parking for the day.

I was very happy with the service at the hotel

Customer review rating 4.6/5

Pete Business - 14/04/2019 AccorHotels certified review

I was exhibiting at a trade show and the staff were very helpful in assisting with unloading my car and getting all of my stuff out so it could be delivered in to the exhibition. Everyone always said hello and offered to help when I was carrying a lot of stuff

Could not fault service, staff impeccable

Customer review rating 4.6/5

Xxx Couples - 14/04/2019 AccorHotels certified review

As above

Dear Ross, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf
Customer review rating 4.6/5

Lisa W. Couples - 14/04/2019 AccorHotels certified review

Breakfast was very disorganised. 20 mins plus for a latte. Dinner was very average in the restaurant.

Director

Customer review rating 4.6/5

Anonymous Business - 14/04/2019 AccorHotels certified review

A clean modern hotel. Friendly, efficient staff. Well appointed, comfortable and conveniently located.

Good

Customer review rating 4.6/5

Anonymous Business - 14/04/2019 AccorHotels certified review

Good, except for that awful soggy pizza.

Perfect for a short stay in Melbourne

Customer review rating 4.6/5

Erika P. Couples - 13/04/2019 AccorHotels certified review

Staff were very friendly and helpfull at all times. Standard room was clean, modern and comfortable. Breakfast is one of the best and the coffee is exceptional.

Fabulous!

Customer review rating 4.6/5

Anonymous Families - 13/04/2019 AccorHotels certified review

My daughter's and I loved the friendly staff. They were always ready to help.

Dear Anastasia, Thank you very much for taking the time to provide feedback regarding your recent stay at Novotel Melbourne South Wharf, we very much appreciate your comments. I am very happy to hear that you enjoyed your experience with us and I will certainly share your comments with the team. I know that this feedback will serve as encouragement for all us to continually strive towards improving the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best Regards, Glen Erickson General Manager Novotel Melbourne South Wharf
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