Hotel - Mercure Orange
Mercure Hotel Mercure Hotel

Mercure Orange

4.0/5 364 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ORANGE AIRPORT (Paying)
    • SYDNEY AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-00:00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

  • 78 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,275 reviews

Our guest reviews for Mercure Orange

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 364 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jessica Business - 15/01/2019 AccorHotels certified review
« good »

experience was good.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Peter H. Families - 15/01/2019 AccorHotels certified review
« comfortable and convienent »

I have stayed at the Templers Mill many times over the years, but this is the first time since it has been trading as Mercure. There was a bit of noise transmitted into the room from the joining room, but no great problem. The staff were very helpful and courteous. The only negative was that there were not enough tea bags, so nothing to worry about.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Jules Couples - 14/01/2019 AccorHotels certified review
« Excellent stay, again »

Convenient and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Anonymous Couples - 14/01/2019 AccorHotels certified review
« great »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Wayne H. Families - 14/01/2019 AccorHotels certified review
« Mr »

In fatal an enjoyable stay. All needs met

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Andrew W. Families - 13/01/2019 AccorHotels certified review
« Excellent »

Good quality room and a good size for 2 adults and 2 teenage children at a good price. Claudia on the front desk was very helpful from the time of booking ad during my stay, she was superb..

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Jenny Families - 13/01/2019 AccorHotels certified review
« Extremely happy with the room and facilities »

We were very happy. My husband had an injury during the night after hitting his head on the bedside table. We left a note for the lovely ladies who looked after our room. The bedlinen and towels were changed without a problem. Thank you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Kay Couples - 13/01/2019 AccorHotels certified review
« Great Location and comfy beds »

Great stay for a two night visit to Orange. Our room was at the back of the motel and we found the room very dark but the modern internal lighting was very impressive. Superb pillows and bed. And thank you for the fabulous chocolates We felt like valued Accor members.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Allan C. Business - 10/01/2019 AccorHotels certified review
« every request was granted with a very friendly attitude »

The room was very clean and tastefully decorated. Everything that you needed was right at hand.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Andrew Business - 10/01/2019 AccorHotels certified review
« Excellent »

We have stayed before and will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Kathryn P. Families - 08/01/2019 AccorHotels certified review

Quite room

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Graeme M. Friends - 08/01/2019 AccorHotels certified review
« Very central place to stay. »

We really enjoyed our few days. Room was very good, nice and clean and well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Margaret Couples - 08/01/2019 AccorHotels certified review
« Very pleasant room well fitted out and in a quiet location in Orange »

The hotel is different because it is operating from a motel location, however the new section in which we stayed is very comfortable. It was easy to find in the centre of town and in a quiet street. The restaurant was quite an experience that evening and we enjoyed a pleasant drink and meal there. It was a different story for breakfast when we had to wander through the carpark to get to the club. However the breakfast and staff in the restaurant were very welcoming and provided a good spread.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Sally M. Families - 08/01/2019 AccorHotels certified review
« Very comfortable , clean rooms and obliging service. »

Love the location of the Hotel. Rooms are very comfortable and clean . We needed some plates etc for takeaway and nothing was too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Ian K. Couples - 08/01/2019 AccorHotels certified review
« Good value, modern rooms and excellent staff and service. »

Overall very pleasant - quality of rooms for reasonable value, and excellent staff. Some initial confusion regarding booking (compatibility issue with website and antivirus resulted in failure to register booking and then confusion between my and my son's bookings i.e. same surname). The confirmation process could be clearer i.e. some confusion around pre-paid or not.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding our booking system. We will be looking into this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Lesley T. Friends - 08/01/2019 AccorHotels certified review
« fantastic service and comfort »

We were extremely impressed with the motel ,our room was excellent the staff couldn't do enough for us, we love staying at Mercure orange nsw

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Linda G. Friends - 07/01/2019 AccorHotels certified review

clean room. fresh linen .room a/c was on with extremely hot day outside was pleasant surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Verity G. Friends - 07/01/2019 AccorHotels certified review

Was a fantastic place to stay very comfortable room, fabulous shower, close to where we needed to be

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

Sophie R. Families - 07/01/2019 AccorHotels certified review
« Good except for fairly basic breakfast offerings and being overlooked for room cleaning. »

As above nice room very comfortable but breakfast & cleaning an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Motel Manager

Kristi Families - 07/01/2019 AccorHotels certified review
« Lovely Stay »

We were in Orange for Christmas and lunching at the Greenhouse so the Mercure was perfect for us. Also being a previous Accor employee I try and stay in their properties where I can because I know I will enjoy a pleasant stay. The rooms were perfectly clean and beds very well made (which is something I really appreciate). Staff were super friendly and helpful. The only hiccup was that we were unable to access the pools which was devastating for out little boys and us as it was so hot and we were hoping this would be an activity we could do with them in the late afternoon. Some prior notice about this would have been greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback in regards to the pool. This is something I am currently working on. I do apologise for the inconvenience caused to you and your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Motel Manager

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