Hotel - Mercure Orange
Mercure Hotel Mercure Hotel

Mercure Orange

4.0/5 352 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ORANGE AIRPORT (Paying)
    • SYDNEY AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-00:00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

  • 78 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 893 reviews

Our guest reviews for Mercure Orange

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 352 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anne R. Couples - 14/09/2018 AccorHotels certified review
« Staff were most efficient and went out of their way to help where ever p[ossible »

As above our stay was for medical reasons all staff most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Anonymous Business - 14/09/2018 AccorHotels certified review
« OK but a bit noisy »

room was nice but every time someone's door slammed shut, my (closed) door also slammed and jolted me awake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole C., Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Front Office Manager

Gowtham R. Business - 14/09/2018 AccorHotels certified review
« Satisfied, I asked for Go Green, but my room was serviced everyday, that is why an Eight »

Rooms are clean, Good size rooms. quite environment, Handy to town and shops

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Warren B. Business - 13/09/2018 AccorHotels certified review
« Modern, clean, would highly recommend. »

I stay for work, rooms are clean & very modern. Great value for money.

Gary Business - 13/09/2018 AccorHotels certified review

Brilliant - Hotel located centrally, easy walking distance to everything in town. Facilities are excellent

Wayne M. Business - 13/09/2018 AccorHotels certified review
« great »

all good close to town Gym and pool and ok drinks and food prices

Adrian O. Business - 12/09/2018 AccorHotels certified review
« comfortable »

very clean and good service

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Norm K. F. R. C. O. S. Friends - 12/09/2018 AccorHotels certified review

From initial enquiry Kristy was most helpfull with all the changes that occured never seemed to fluster her. Everything was ready when we arrived, even down to marking out a spot for the Coach to park.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Teri S. Friends - 12/09/2018 AccorHotels certified review
« Enjoyed Orange however your hotel rooms are too small for more than one night stay. »

Hotel staff very friendly and courteous. I booked 4 rooms...for 8 adults. When booking the rooms I enquired about kitchenettes. The reservations person told me that they can organise a microwave oven be placed in each room. However when we got there there was no toaster(which we were informed later that toasters were a fire hazard)! And no plates, cutlery etc. to be able to eat in our room. Quite an inconvenience to all of us. The other problem we had was there was no area that the 8of us could meet of an afternoon apart from the club...and our rooms were too small to fit the 8 adults together.

Kylie H. Business - 12/09/2018 AccorHotels certified review
« Very nice »

Pleasurable

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

David C. Business - 11/09/2018 AccorHotels certified review
« very good staff,clean rooms. »

very quick to check in,plenty of parking,big rooms,clean.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Matt S. Couples - 11/09/2018 AccorHotels certified review
« Exceptional greeting and service from reception, a smiling face and to be called by your first name always leaves an impression with me. »

The room was very adequate and spotless and noise levels were at a minimum

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Bradford B. Families - 11/09/2018 AccorHotels certified review
« Was ok. F&B service lets you down »

Room was fine. Service is very disconnected in the wine bar. Sat at our table with finished plates for 25 min. No one asked how my meal way (really salty and almost inedible). I would have asked for it to be removed from my bill had I been asked. Log wait at the bar while the staff talked and cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Front Office Manager

Vanessa Business - 11/09/2018 AccorHotels certified review
« Brilliant, wonderful place to stay. »

Great place to stay. Very close to everything. Professional staff, very helpful and friendly. I would recommend this to anyone and I look forward to my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Anonymous Business - 11/09/2018 AccorHotels certified review

Pretty good!

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Garrick D. Business - 10/09/2018 AccorHotels certified review
« The hotel and staff were terrific. »

Room was very nice, good value and the link between club and its restaurant facilities was excellent. Close to the main street and other quality restaurants meant an easy walk.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Evelyn F. Solo - 09/09/2018 AccorHotels certified review
« Staff very helpful I have been staying for many years. »

My experience has always been very good as far as friendly and a great position in the town and meals always obtainable very close.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Karen M. Business - 07/09/2018 AccorHotels certified review
« Loved the little touches »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Ian Families - 07/09/2018 AccorHotels certified review
« Great place to stay. »

Nice comfortable room. Easy access to Orange Services Club, where you can get good meals.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

Marc T. Business - 07/09/2018 AccorHotels certified review
« Spacious, Comfortable, well appointed Clean Rooms.... »

Great Location, Spacious, Comfortable, well appointed Clean Rooms.. Reasonably Priced. Can't fault it.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

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