Hotel - Mercure Orange
Mercure Hotel Mercure Hotel

Mercure Orange

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4.4/5 103 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • ORANGE AIRPORT (Paying)
    • SYDNEY AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-00:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a comfortable stay in one of our sophisticated Deluxe Rooms. It features contemporary design, superb bedding, modern bathrooms, LCD TV with interactive guest services, free Foxtel sport channels and WiFi.

  • 77 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 103 reviews

Our guest reviews for Mercure Orange

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Couples - 16/02/2018
« Clean, Friendly and Convenient »

We have stayed at the Mercure quite a few times over the last six months and have always been happy with our stay.

AccorHotels certified review
Rod T. Business - 15/02/2018
« Stay at the Mercure Hotel Orange »

Check in was quick and easy. Room recently upgraded and clean and well sized There were power points next to the bed so easy to charge phone overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the inconvenience caused with the Invoice. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office manager

AccorHotels certified review
Sofia L. Business - 15/02/2018
« Reasonably good »

I’m alway disappointed when I’m put in the unrenpvated section of the hotel. Maybe it could be clearer on the booking form Hotel receptionist on arrival was particularly positive and smiling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sofia L., Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All of our rooms have been renovated , I am sorry to hear of your bad experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Front Office Manger

AccorHotels certified review
Mark Couples - 14/02/2018
« Great Hotel in excellent location. »

My wife & I enjoyed a great stay. The room was excellent, clean, the bed was comfortable and the walk in shower is fabulous. The blackout curtains made sleeping in easy, and the late check out is appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Janette S. Families - 14/02/2018
« Mrs »

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janette, Thank you for taking the time to tell us about your experience at the Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Lauren Couples - 13/02/2018
« Lovely room, shame about the noise »

The room was great, bed very comfy, bathroom a little crowded, the bathroom door squeaked really loudly all the time, and the pub was really noisy. It was great being able to walk to a lovely dinner, but the roudy, loud drunks that were in a fight at 11pm wasn't appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thankyou for notifying me of the door, I will advise Maintenance to fix this for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Louise H. Friends - 13/02/2018
« A very comfortable stay, with a clean room and very comfortable bed. »

A very enjoyable stay, would of loved to have more time to relax and see more of the town of Orange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the Mercure Orange. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Kristy Wallace Front Office Manager

AccorHotels certified review
Lynne Couples - 12/02/2018
« very easy and enjoyable »

Staff were very nice and helpful, room was lovely, and the extra little treat was great. Thanks

AccorHotels certified review
Tony Friends - 12/02/2018
« A lovely property enjoyed by all »

We stayed at the Mercure Orange while attending the 12 hour race at Bathurst. It was a very pleasant surprise to discover such a lovely property at such good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Mercure Orange. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Kristy Wallace Front Office Manager

AccorHotels certified review
Dawn T. Couples - 12/02/2018
« this was a very relaxing experience »

We stayed in a one bedroom apartment which is very upmarket The biggest bathroom with double showers and basins and corner spa. TV in bedroom and lounge. Quiet and handy to lovely restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn t., We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Stu Friends - 12/02/2018
« Seamless »

Clean room, friendly service and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart R., We very much appreciate your comments regarding your stay at the Mercure Orange. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Kristy Wallace Front Office Manager

AccorHotels certified review
Rob S. Families - 11/02/2018

god but no mirror for the ladies - normally inside the wardrobe ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Andrew M. Couples - 10/02/2018
« An excellent motel but should aspire to being an excellent hotel. »

Everything was excellent except for: 1. Check out time - Orange is a tourist destination not an overnight stop on the way to somewhere else. Motels have a 10am checkout time, good hotels have an 11am checkout. 2. The ‘traditional toastie’ delivered from the coffee shop might suit a a truckie who was spending the rest of the day on the road but not your average visitor. Orange is renowned for its good food - this did not meet the category. Thank god for the Byng Street Cafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Orange. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have forwarded this message through to our Food and Beverage Manager. I do apologise for your food brought to you like that. I will also pass on your comment about the 11am check out to our General Manager Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Kristy Wallace Front Office Manager

AccorHotels certified review
Mark Business - 10/02/2018
« Very Good »

Overall very good however pillows to big and very uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Anonymous Business - 09/02/2018
« Good business hotel »

Good clean room with plenty of space and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suella, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Obermayer GM

AccorHotels certified review
John F. L. M. Business - 09/02/2018
« Mr »

I found your staff to be courteous, professional and willing to help at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Obermayer GM

AccorHotels certified review
Terry H. Couples - 09/02/2018
« Terrific »

Room was lovely with plenty of room . Easy access to everything you need. Restaurant was great and we were very impressed with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Obermayer GM

AccorHotels certified review
Steve P. Business - 09/02/2018
« First time experience was most enjoyable »

As this is a new member of Mercure it was the first time I had stayed. Two nights on business and I was made most comfortable and at home during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Obermayer GM

AccorHotels certified review
Kathy Business - 08/02/2018
« Convenient and high standard »

Room was convenient to the Club were I was attending a course. I have stayed at the Motel previously, when it was not a Mecure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn, We very much appreciate your comments regarding your stay at the Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Wallace Front Office Manager

AccorHotels certified review
Robw Couples - 06/02/2018
« Great spot »

Great location room was spacious clean and well equipped. Staff very friendly and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure Orange. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Kristy Wallace Front Office Manager

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