Hotel - Ibis Paris Gare de l'Est 10ème
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Paris Gare de l'Est 10ème Hotel

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3.5/5 1,037 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: The ibis room has everything you need to enjoy your stay

  • 44 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Free WIFI
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

3.9/5 AccorHotels Rating Based on 611 reviews

Our guest reviews for Ibis Paris Gare de l'Est 10ème

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,037 reviews
AccorHotels certified review
Anonymous Families - 10/04/2018

lift not working need to carry 2 big luggages to the 2nd floor . the room location unsafe / hazard prone due to very close to stairs . The room is very small for 3 people ( 1 double and 1 twin ) no space to move . should be better to put only double or queen bed for that size of room

AccorHotels certified review
Ahmad R. S. Families - 28/03/2018
« Everything is ok »

Staff are friendly and polite...room is clean except no kettle inside it...

TripAdvisor review
Couples - 24/03/2018
« Good location »

Staff was not friendly when we arrived in the evening the reception gave us the key room and that’s, small room, in the bathroom the floor surface was not completely covered by tiles. Good location, close the station and underground.

AccorHotels certified review
Jasmin P. Friends - 19/03/2018
« A number of inconveniences »

One night when we got home the fire alarm was going off in the entire hotel and for some reason we were kept outside the door in the rain. The receptionist was gone for about 10 minutes and when we were finally let in the fire alarm kept going. It wasn't until about 5 minutes later it was turned off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASMIN KIAEI-P., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

TripAdvisor review
Anonymous Family - 15/03/2018
« Excellent Stay »

The hotel is located right beside Gare D'lest station, very convenient for commuting. Lots of restaurant nearby. Rooms are small but well appointed. The front desk service was amazing. Price is little bit high. Excellent wifi in the room. Very clean hotel with all non smoking rooms. Highly recommend for stay with children.

AccorHotels certified review
Amber K. Friends - 14/03/2018
« Tired rooms & trapped in elevator »

Overall I was very disappointed in the hotel, it does not compare the the other Ibis locations that I’ve stayed at in Epernay and Strasbourg. The room was very old, run down, and the bathroom & vents were dirty. The hair dryer did not work and the staff would not let us sit in the table area after breakfast because it “had just been cleaned”. On our way out we got stuck in the elevator because the doors wouldn’t open and almost missed our train. Very disappointed in this location.

AccorHotels certified review
Andrew T. Business - 06/03/2018
« OK for the price paid »

I arrived around midnight but the reception staff were very efficient and I was quickly in my room. The room was quite sparse but a reasonable size (for central Paris) and was perfectly ok for 1 night. The breakfast choice was quite limited but again OK for one night. The breakfast room is quite small and would quickly get very crowded at busy times. All in all, perfectly ok for the price I paid but if I were staying longer than 1 night I would pay a little more and stay somewhere a bit nicer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW T., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Christian M. Couples - 19/02/2018
« Better than expected »

quiet room, stores good have been better (only two option: full open or full closed). Elevator small and noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

TripAdvisor review
frankN7229BD Business - 07/02/2018
« staying at ibis for business trip »

Close to Gare de l'Est, Kind staff, convenient location. Bus and Metro are close. Congress center is about 40 minutes by Metro, Check-in Check-out process was fast and convenient. normal Breakfast, Reasonable in overall

AccorHotels certified review
Stuart Business - 05/02/2018
« Below average »

The hotel needs updating, I booked a double room and when I arrived they reluctantly offered me the street level disabled room as the only double left. I booked in advvance and confirmed my booking before arrival. They explained I could have a room with two singles in a quieter location but could move the next day. The room was very basic with single beds with foam matress. I borrowed an iron and it didn’t work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART JACKSON, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Francesca F. Couples - 02/02/2018
« Clean but old »

The room was clean and comfy beds. However a refurbish won't be bad, also I'm not so fond of ground floor rooms. Breakfast could be improved, poor choice and employees taking croissants with bare hands without the use of tongs. Lady at check in was really really nice :) nice stay overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCESCA FAGOTTO, We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Will Couples - 30/01/2018
« Bad for a Accor Hotel »

Room: normal size for a Ibis hotel - ok Bathroom: Smell so bad, (looks like that’s was the water or some thing) I don’t know why, for the 5 nights, simply can’t leave the dor open. Facilities: We were located on the back building, and the elavator that serves this building is extremely claustrophobic!!! only fit one person at a time. No way get back! The staff: Good, in the normal Acoor standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILL WANDERLEY FILHO, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

TripAdvisor review
Family - 27/01/2018
« Disappointment with the quality of services »

I was quite disappointed with the quality of this hotel, by the fact that the room was not ready at the time of our arrival at hotel. In fact, the room was busy and had to wait for almost two hours after thorough cleaning

AccorHotels certified review
Olga Families - 23/01/2018
« Great service, very tiny facility. »

Like the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLGA V., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU DIRECTRICE

AccorHotels certified review
Jb Couples - 18/01/2018
« Good position, pleasant and helpful staff »

Everything was ok as on my previous stays except the room was smaller than I remember

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Jimmy C. F. O. 6. Families - 09/01/2018
« All the receptionists we've come across with have been amazing! »

The morning, afternoon and evening receptionists during our stay from 6-8JAN (2 nights) were all so nice and helpful. Amazing customer service! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear QUEENCY B., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
O. M. Solo - 08/01/2018
« Fine and simple »

I enjoyed my stay at Ibis Paris, although breakfast was a bit light for me, I ahd to full myself with bread, ham, Jam etc but I was expecting omelette, salted food etc just like in any others hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. BRUNO O., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Thaylise G. Couples - 08/01/2018
« Thank You for everything! »

The hotel is great for its price, well located, confortble and clean. The breakfast is also very good. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear THAYLISE G., We very much appreciate your comments regarding your stay at the ibis Paris Gare de L'Est 10ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Ijackson Couples - 06/01/2018
« Get what you pay for but good breakfast! »

Room was small, not very clean and towels were stained. One ceiling light did not work. Would have liked a kettle in the room. However it was cheap and the breakfast was good. Staff were polite however we felt not very professional or helpful. The fire alarm went off and when we went to the reception we were told not to bother leaving and that they had tried to call us. They hadn't as we had been in the room and had not received a phone call. I called for a new towel and was told I could collect it from reception, I asked for it to be brought to the room as I'd just changed for a shower and my partner had gone to bed as he wasn't feeling well. They did not bring it so my partner kindly went to collect it where he was given no apology. Just a small thing but it could have made such a difference to our stay- basic customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILONA JACKSON, Thank you for taking the time to tell us about your experience at the ibis Paris Gare de L'Est 10ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chantal PECOU MANAGER

AccorHotels certified review
Francis C. Couples - 03/01/2018
« Very enjoyable stay »

Easy access to hotel from metro station at Gare de l'Est. Very quiet and clean room on top (6th) floor. Friendly and efficient reception service with tasty chocolates available (because xmas/new year holiday).

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