ibis Poznan Centrum Hotel 3 stars

Customer review rating 4.6/5 269 reviews
ibis Poznan Centrum
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+ 16 Services
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Room 1

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Hotel extras

We invite you to our hotel, which has 190 comfortable rooms, and to try delicious dishes in our Winestone restaurant.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • Web Corner on a Mac

Hotel location

ibis Poznan Centrum

Plac Andersa 1
61898
poznan
poland

Tel: +48618587000

Fax: (+48)61/8332961

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    POZNAN LAWICA At 10km / 6.21 miles

  • By train

    POZNAN GLOWNY At 1.5km / 0.93 miles

GPS :52.401548, 16.924302

Our accommodations

Comfortable, spacious and modern room with very comfortable double bed, equipped with free WIFI, LCD TV, telephone, desk and closet. Bathroom with bathtub or shower and hairdryer. Spacious, air-conditioned and modern room with two very comfortable single beds, equipped with free WIFI, LCD TV, telephone, desk and closet. Bathroom with bathtub or shower and hairdryer.

Spacious room with a double bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Wireless internet in your room
  • Business Desk(...)

Spacious room with twin beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Business Desk(...)

Our restaurants and bars

WISE CAFE

Type of cuisine: Healthy eating

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler?

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Winestone

Photo non contractuelle / Strictly non binding

The hotel bar is an ideal place for aromatic coffee, afternoon tea, a glass of wine and relaxation after a long day at work. It is a perfect place for both rest and business meetings.

Our guest reviews for
ibis Poznan Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

269 reviews

Good place for business trip

Customer review rating 4.6/5

Anonymous Business - 18/06/2019 AccorHotels certified review

The room was really nice, clean, climatized. Breakfast was taste and I could choose, whatever I need. One thing I was missing, was possible to make tea/coffee in the room.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Poznan Centrum! :) of course, your suggestion regarding coffee and tea in the room has been forwarded to the responsible departments and we will work on it. In the meantime, I hope that you will visit us again during your next stay in Poznan :) See you soon :)! Sincerely, Fililp Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Worst

Customer review rating 4.6/5

Bharat B. Business - 11/06/2019 AccorHotels certified review

Staff is rude. Even sent feedback email but no action. Also, did a big mistake while doing invoice transaction.

Dear Mr. Bharat, Thank you for choosing Ibis Poznan Centrum as the purpose of your stay. I am really sorry that your stay did not meet your expectations. According to our conversation let me inform that I have had talked to my team and we will work together to be better day by day. Hope to see you again, Best Regards, Front Office Manager Łukasz Krzysztanowski
Customer review rating 4.6/5

M. A. Couples - 05/06/2019 AccorHotels certified review

it was good stay but the cleaning service was very poor they did not clean the toilets or changed towels for 3 nights!!!

Dear M. MENAHEM, Thank you for taking the time to tell us about your experience at the ibis Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with housekeeping and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Powązka-Celer Operational Manager

Artistic design, throughout the hotel.

Customer review rating 4.6/5

Stephen Solo - 23/05/2019 AccorHotels certified review

Relaxed

Dear STEPHEN, We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Powązka-Celer Operational Manager

Very good

Customer review rating 4.6/5

Tomek Couples - 22/05/2019 AccorHotels certified review

Very good

Szanowny Panie Tomaszu, Jesteśmy bardzo wdzięczni za Pana wysoką ocenę pobytu w ibis Poznan Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Agnieszka Powązka-Celer Dyrektor Operacyjny

Good location, standard ibis hotel

Customer review rating 4.6/5

Ruiyuan L. Solo - 20/05/2019 AccorHotels certified review

The check in process was smooth and the room was in great condition, just like the other ibis hotels. One issue that I faced was the access to the gym for ibis clients is chargeable, even though the accorhotels app showed that fitness facilities are available (and did not indicate that additional fees have to be paid). Nonetheless, the duty officer tried to resolve this discrepancy and granted me access to the gym. Arranging for late check out was also convenient. Overall, a great stay at the hotel. I'll definitely stay there again when I visit Poznan.

Dear L., We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the ibis hotel guest we provide payable access to Novotel fitness facilities but is true that we didn't mention this on our website. I'm sorry for misunderstanding. In regards to this situation we will provide exceptional unpayable fitness access for your stays in ibis Poznan Centrum. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Powązka-Celer Operational Manager

Many improvements needed

Customer review rating 4.6/5

M. H. Business - 19/05/2019 AccorHotels certified review

This Ibis looks like a modern hotel, but the details are not good. The room is huge, but the space is empty; no real wardrobe, no closet. The cover go the bed was too small, so one tend to lay directly on the mattress. The huge doors to the floor couldn't be closed quietly, so each time a neighbor went into his room it was very loud. During the last night there was also a beep sound disturbing the not so holy silence. The bathroom looked at a first glance clean, but some hair on the floor, on the toilet and in the bathtub showed that it wasn't. The shower screen was not sealed so the floor was wet after the shower. Although the towels were clean and not on the floor, they've been renewed each day. Shouldn't we at least try to save the world? The breakfast was good, but the room is a catastrophe, because visitors going to the conference center are going through the breakfast room and destroy any chance of having a good morning coffee.

Dear Mr H., Thank you for taking the time to tell us about your experience at the ibis Poznan Centrum. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Powązka-Celer Operational Manager

Nice place to stay

Customer review rating 4.6/5

Daniel Families - 07/05/2019 AccorHotels certified review

Weekend with family for Wings For Life World Run.

Dear Daniel, I’m so glad that you had an enjoyable time during your stay at IBIS Poznan Centrum. I hope we can welcome you back to the property in the near future. Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum

Excelent

Customer review rating 4.6/5

Dzmitry Couples - 06/05/2019 AccorHotels certified review

It would be nice to have electric kettle in the room

Dear DZMITRY , We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Powązka-Celer Operational Manager

met my expectations

Customer review rating 4.6/5

Edmond C. Couples - 27/04/2019 AccorHotels certified review

Very clean hotel and helpful staff.excellent breakfast.Very reasonable price and would definitely recommend this Hotel to family and friends.

Solid hotel with great guest service.

Customer review rating 4.6/5

Christian Couples - 25/04/2019 AccorHotels certified review

The hotel was nice, and the staff on duty were excellent. The only problem I had was that they didn't allow my food delivery to the room, so I had to meet it downstairs, which takes some of the point away from a delivery service.

Dear CHRISTIAN E., We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to explain that hotel staff not allowed to deliver your food from Uber eats to your room only for security reasons. I'm really sorry that you don't feel comfortable with that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Powązka-Celer Opeartional Manager

The great and friendly staff ensured a wonderful stay!

Customer review rating 4.6/5

Morten Families - 19/04/2019 AccorHotels certified review

We only met friendly, smiling and helpful staff members during our stay, from the receptionists to the cleaning staff and the breakfast experience.

Dear MORTEN L., We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Powązka-Celer Operational Manager

Ibis

Customer review rating 4.6/5

Anonymous Business - 13/04/2019 AccorHotels certified review

I would say that all my expectations were met, friendly staff, nice room, tasty breakfest. There is only one, but big minus, the shower. Almost no water, changing temperature from hot to cold accidently, gave me really hard time while showering. I will try not to stay here again. Kind regards Petr

Dear Mr J., Thank you for taking the time to tell us about your experience at the ibis Poznan Centrum. I am sorry that problem with water temperature and pressure occure during your stay; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and we fix the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Powązka-Celer Operational Manager

In general, everything was ok, but the hair fan disappointed very much

Customer review rating 4.6/5

Ekaterina Business - 08/04/2019 AccorHotels certified review

In general, everything was ok, but the hair fan disappointed very much

Ibis

Customer review rating 4.6/5

N A. Solo - 05/04/2019 AccorHotels certified review

My stay was excellent however I would prefer to be able to make the room cooler. There was a particular lady in the dining room the first two mornings for breakfast, she was outstanding and I wish I had asked her name so I could provide the positive feedback to the management

Great

Customer review rating 4.6/5

Arek Business - 29/03/2019 AccorHotels certified review

Perfect

Great facilities great staff

Customer review rating 4.6/5

Urbanos Solo - 29/03/2019 AccorHotels certified review

The room is fantastic. Best night sleep I had in my 30 days trip so far. I had a small accident at the train station and the staff was so kind and helpfull (thank you Angelika you were a real angel). I had to stay at other hotels in Poznan, similar prices, and there's no comparison.

POZNAN MARCH 2019

Customer review rating 4.6/5

Simon H. Families - 18/03/2019 AccorHotels certified review

SUPERB HOTEL, FACILITIES, STAFF AND CUSTOMER CARE

Very nice

Customer review rating 4.6/5

Carina Business - 13/03/2019 AccorHotels certified review

Nice and clean - nice staff and good food.

Dear Carina, I would like to thank you for your opinion regarding your stay at ibis Poznan Centrum. I am very glad you enjoyed your time in our hotel! Our time is always doing their best to give our guests a pleasant time. I hope soon we will have possibility to greet you again in our hotel. Sincerely, Olga Żądło, Area Guest Experience Manager (ol…)

Excellent

Customer review rating 4.6/5

Susan Business - 11/03/2019 AccorHotels certified review

Comfortable, clean and stylish room. Staff were attentive and very helpful. Variety and quality of food at breakfast with excellent.

Dear Susan, We very much appreciate your comments regarding your stay at the ibis Poznan Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! :) Sincerely, Olga Żądło, Guest Experience Manager (ol…)
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