Hotel - Scala dei Turchi Resort

Scala dei Turchi Resort

Selected by AccorHotels
4.0/5 295 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Outdoor unheated pool
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Concierge

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 45 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Crib on request
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Our guest reviews for Scala dei Turchi Resort

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4.0/5 TripAdvisor Rating Based on 295 reviews
TripAdvisor review
Couples - 07/10/2017
« Scala dei Turchi resort does not match the magnificence of the landscape. »

We were thrilled to see Scala Dei Turchi but the resort hotel did not match our expectations, or my expectations of an Accor experience. Our check-in was brusque, and the directions to our room were incorrect - thank you to the housekeeper who set us right. On our first night of three, we dined at the hotel restaurant; our order was straightforward but we were presented with my wife's antipasto along with my secondo. A senior waiter eventually sorted it out and, to be fair, they dropped the Coperto. We found the room itself was subject to the noise coming from the adjoining one - our neighbour's TV - which was not overly loud, could be heard, along with normal conversation, in our room. Same thing occurred the second and third nights, although the guest there was a different person. This is a major drawback in our view. We have to commend the young lady who handled the breakfast - she was friendly and efficient throughout. By contrast, we went for coffee at the bar terrace one afternoon, and we were roundly ignored for 20 minutes; we decided to bring our custom to another cafe 5 minutes further up the road. Most disappointing of all was the checkout experience; having risen early to catch breakfast at 07.00 - which we did - we went to check out at -07.30 in order to get ahead on our long journey to Puglia - we had to get to the Messina ferry of course. We found that there was nobody around who was trained to check us out - no fault to the two gentlemen who did their best to find somebody who could do so. In the end, after 40 minutes of frustration, we left on the understanding that the hotel would contact us regarding the additional dinner-charge, which we had tried very hard to pay. Over an hour later, we were contacted by the manager whose only concern was to obtain the missing payment, which we readily provided through credit card authorisation. When I complained assertively about our check-out experience, we got a cursory apology regarding a receptionist who was reported to have been unwell. Overall, I was left with a feeling of disappointment at the general attitude at the hotel - the housekeeper and the Breakfast supervisor were honourable exceptions.

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