ibis Styles Lisboa Centro Marquês de Pombal Hotel 3 stars

TripAdvisor rating 4.0/5 205 reviews
ibis Styles Lisboa Centro Marquês de Pombal
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Hotel extras

  • Hotel opened in 2019

  • Free Wifi and satellite channels

  • 300 meters from Avenida da Liberdade

  • 100 meters from Av. da Liberdade metro station

  • Family rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Enclosed public park near the Hotel. (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • Self service business centre
  • Copy/print service available
Information message

We are currently improving our facilities. Please excuse us the inconvenience and thank you for your understanding.

Hotel location

ibis Styles Lisboa Centro Marquês de Pombal

Avenida Fontes Pereira De Melo
No 5
1069114
lisbon
portugal

Check-in from 14h00

Check out up to 12h00

  • MARQUES DE POMBAL :   712 723 732 748 MARQUES POMBAL

  • PARQUE :   AZUL PARQUE

  • By plane

    HUMBERTO DELGADO At 6km / 3.73 miles

  • By plane

    PAM At 6km / 3.73 miles

  • By car

    A2 MARQUES DE POMB At 4.2km / 2.61 miles

  • By train

    MARQUES DO POMBAL At 0.1km / 0.06 miles

  • By train

    ROSSIO At 1km / 0.62 miles

GPS :38.727905, -9.148788

Our accommodations

Comfortable, modern and well located, the rooms are equipped with everything you need for a perfect stay in Lisbon. All rooms have a safe, free Wifi, bathroom, 43" TV and satellite channels.

Standard Room with one queen size bed

  • Max. number of persons: 2
  • Area: From 15
  • Free in Room Mineral Water

Superior room with queen size bed

  • Max. number of persons: 2
  • Area: From 20
  • Free in Room Mineral Water

Superior Room with two single beds

  • Max. number of persons: 2
  • Area: From 20
  • Free in Room Mineral Water

Superior Room with one queen size bed and one single bed

  • Max. number of persons: 3
  • Area: From 25
  • Free in Room Mineral Water

Superior triple room with balcony

  • Max. number of persons: 3
  • Area: From 18

Superior double room with balcony

  • Max. number of persons: 2
  • Area: From 18
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

The hotel restaurant is quiet, modern and inviting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Take time to unwind in a quiet, modern and inviting bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Lisboa Centro Marquês de Pombal

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,133 reviews

tripadvisor

TripAdvisor Rating 4.0/5

205 reviews

Worst experience

Customer review rating 4.4/5

Marie-josée M. Families - 10/09/2019 AccorHotels review

First I booked my room with 2 beds through the App and when We got at the hotel, at the reception they told us they didn’t got my 2 beds reservation. After arguing with them, she told me she can’t do anything and that I have to wait at 2 pm to see if they will have availability.... I told her that I wanted a refund and I was going somewhere else so at that that she made the change! It was unacceptable! So since our room wasn’t ready, I ask to let my luggage there and she told me that i have to take the stairs with all my luggage by myself to put it in the luggage room, I asked for help and she just looked and never helped us. It was other customers who helped us. That was the worst experience and the worst customer service.

Comfortable stay and great location.

Customer review rating 4.4/5

William D. Friends - 10/09/2019 AccorHotels review

Apart from an issue at check-in where my updated credit card didn’t match the credit card that I paid with at time of reservation and pre-payment, resulting in me having to pay a further £70 plus at the hotel even although the hotel had my money since February, the stay was as expected from an Accor property.

Dear WILLIAM D., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. In fact our policy conditions are very explicit on the bookings as you can see “Guarantee Policy: Full amount of stay is payable in advance by credit card at booking time. The credit card used for booking must be presented at reception upon the client's arrival.” Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

It was a perfect holiday and a great location

Customer review rating 4.4/5

Andrei N. Couples - 10/09/2019 AccorHotels review

We enjoined our stay and were able to relax. The only inconvenient are the walls because you can hear the neighbors.

Dear ANDREI N., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Clean and comfortable

Customer review rating 4.4/5

Dave Friends - 08/09/2019 AccorHotels review

This hotel feels very new. The room was functional but very comfortable and clean with a fabulous shower and good air con. The staff were friendly and helpful.

Dear DAVID O., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Great location, comfy bed and superb value

Customer review rating 4.4/5

Shona Couples - 05/09/2019 AccorHotels review

Would definitely recommend and stay here again ...superb location, comfy bed, great shower and excellent location.

A hidden gem in downtown Lisbon

Customer review rating 4.4/5

Bill M. Couples - 04/09/2019 AccorHotels review

Very satisfying from the friendly checking to the great breakfast and the nice ladies that always looked after me for my ice....thanks and if and when we return I will make sure I stay at your hotel again......

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Excellent

Customer review rating 4.4/5

Robert L. D. A. E. G. Families - 03/09/2019 AccorHotels review

We found your staff both helpful and efficient and an excellent service as we have found in any of your hotels we have stayed in over the years in the different country's within Europe we have stayed in.

Exmo Senhor L., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles Lisboa Centro Marquês de Pombal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Lopes Diretor Geral

It was ok

Customer review rating 4.4/5

K. Couples - 03/09/2019 AccorHotels review

The room had some clothes from previous occupants which was a bummer, however overall experience was ok. Room was cleaned every day, breakfast was monotonous but very good ( could be more warm dishes like scramble eggs and sausages). The lack of balcony was a bit frustrating.

Great

Customer review rating 4.4/5

Daniela Couples - 03/09/2019 AccorHotels review

Everything was perfect, from the location, to our room! The best part was the breakfast (fresh orange juice, really great selection of food, everything was fresh and very good quality! Even the coffee machine had good coffee)

Dear DANIELA ADINA M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager
Customer review rating 4.4/5

Francis M. Families - 03/09/2019 AccorHotels review

Perfect!!!!

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Lisboa Centro Marquês de Pombal. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Paulo Lopes Directeur

Chill after the wedding

Customer review rating 4.4/5

Anonymous Couples - 01/09/2019 AccorHotels review

Provided an excellent base for exploring the wonderful city of Lisbon. Helpful, friendly and discreet staff. Rooms were modern, clean and extremely well maintained

Dear BOB R., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Good position, clean,reasonable value for a city hotel

Customer review rating 4.4/5

Anonymous Solo - 27/08/2019 AccorHotels review

I arrived late and was received by a friendly person who spoke excellent English. Room spacious and air conditioning worked well. Breakfast very good choice. breakfast room noisy.

Excellent hotel, great location, helpful staff

Customer review rating 4.4/5

Anonymous Families - 22/08/2019 AccorHotels review

The hotel is in a very central location and the Metro and buses are very close by. We were very pleased with the hotel, the room was quite spacious and the bathroom facilities were excellent. The only negative was there was only ONE bottle of water and ONE snack bar in the room even though there were three of us in the room. The receptionist did provide another 2 bottles of water when we asked. The choice in the buffet breakfast was quite varied and suited every taste and requirement. I would highly recommend this hotel for a trip to Lisbon.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Paulo Lopes

Everything was good except the shower.

Customer review rating 4.4/5

Hm Friends - 21/08/2019 AccorHotels review

Drainage and partition of the shower in the toilet wasn't well done, often resulted in very wet floor after taking a bath.

Short stay, great service

Customer review rating 4.4/5

P. Business - 17/08/2019 AccorHotels review

Short stay between 2 flights, easy check in, clean and comfortable room, excellent breakfast, fast check out.

Nothing special

Customer review rating 4.4/5

Ken Solo - 17/08/2019 AccorHotels review

I was celebrating a big event in my life and I got a very slow check-in process which was very unfriendly.

Dear KENNETH CHRIS F., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Excellent property and good location.

Customer review rating 4.4/5

Ray K. Solo - 15/08/2019 AccorHotels review

From the reception and check into to checkout my stay at this hotel was excellent. The rooms were a decent size and had the basic amenities. The only thing missing was a coffee maker, however coffee is available downstairs on the 1st floor. The breakfast service was more than adequate and plentiful in terms of choices. Rate this property as well maintained and good value for the money.

Customer review rating 4.4/5

Thiago Business - 13/08/2019 AccorHotels review

Pretty good and clean. Only shampoo available.

Good central hotel

Customer review rating 4.4/5

Bill Friends - 12/08/2019 AccorHotels review

A good modern hotel. Well located near the Metro. Friendly helpful staff and a good continental breakfast

Excellent in all respects

Customer review rating 4.4/5

Ce W. Families - 09/08/2019 AccorHotels review

4 nights, great location - modern , clean & excellent breakfast

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