ibis Baden Neuenhof Hotel 3 stars

TripAdvisor rating 4.0/5 46 reviews
ibis Baden Neuenhof
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Room 1

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Hotel extras

  • Our hotel is in a new building and was opened in 2018. The rooms are very well insulated.

  • Conveniently located, close to A1 highway exit number 55. Bus stop in front of the hotel.

  • Only a few minutes from Zurich and Zurich Airport.

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Baden Neuenhof

Alte Zurcherstrasse 53
5432
neuenhof
switzerland

Tel: +410565444949

Fax: (+41)0565444900

Contact email

Check-in from 12h00

Check out up to 12h00

  • RAILWAY STATION BADEN :   RVBW LINE 2 KLOSTERLI

  • By plane

    FLUGHAFEN ZURICH At 25km / 15 miles

  • By plane

    FLUGHAFEN ZURICH At 25km / 16 miles

  • By car

    AUSFAHRT NR 55 At 0km / 0 miles

  • By train

    BAHNHOF WETTINGEN At 1km / 0 miles

GPS :47.454099, 8.310908

Our accommodations

Room with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 17
  • Views: Historic side view, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Room with twin beds (31.4 x 78.7 in [80 x 200 cm])

  • Max. number of persons: 2
  • Area: From 17
  • Views: City side, Historic side view, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk

Room with 1 double bed (63 x 79 in [160 x 200 cm]) and 1 single bed (31 x 79 in [80 x 200 cm])

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is open 24 hours a day for drinks and snacks served with a smile.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Baden Neuenhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

715 reviews

tripadvisor

TripAdvisor Rating 4.0/5

46 reviews

Very nice hotel!

Customer review rating 4.6/5

Polina K. Business - 04/11/2019 Confirmed reviews AccorHotels

Perfect hotel!

Dear Polina K., We very much appreciate your feedback regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Very pleasant stay

Customer review rating 4.6/5

Dinko P. Business - 03/11/2019 Confirmed reviews AccorHotels

My seven night stay in Hotel ibis Baden Neuenhof went very smoothly. My stay was pleasant. I had to work quite a bit in my room for more than half of my stay, which was possible because the room was quiet and the WiFi connection to the internet worked well enough for my work needs (down- and uploading small files, email, etc.). I wish the room was a bit bigger, especially the desk/work area; however, I made do with what I had. One unfortunate aspect was that opening the window was not really an option because of the overwhelming road noise from the nearby motorway and street. However, these are minor complaints. I would gladly stay in this ibis again.

Dear Dinko P., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Comfortable and accommodating

Customer review rating 4.6/5

Laura H. Business - 23/10/2019 Confirmed reviews AccorHotels

We were only staying for one night, but I found the hotel clean, comfortable and everyone was very friendly. I could tell it was a fairly new hotel as the decor was very new and well-kept. I think the only think that might let it down was the food. It wasn't bad per se, but not the quality that the feel of the hotel gives off.

Dear Laura H., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Overnight stop

Customer review rating 4.6/5

Neil S. Business - 23/10/2019 Confirmed reviews AccorHotels

Good facilities in the bar and reception. Friendly team. Good room and bathroom

Dear Neil S., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Good service and comfortable room

Customer review rating 4.6/5

Paul N. Couples - 20/10/2019 Confirmed reviews AccorHotels

Bed covering was too hot at night despite AIRCON

Dear Mr. N., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your feedback on the duvets: we will follow up at the next exchange. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

Good

Customer review rating 4.6/5

Raymond H. Business - 18/10/2019 Confirmed reviews AccorHotels

Nice friendly hotel polite staff

Dear Mr. H.,, We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

Great Hotel with excellent staff

Customer review rating 4.6/5

Dr A. K. C. Business - 08/10/2019 Confirmed reviews AccorHotels

The staff demonstrated high level of hospitality. They were well informed and flexible.

Dear Mr. C., we very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

room technically ok but no service, breakfast below expectation

Customer review rating 4.6/5

Irrelevant Business - 03/10/2019 Confirmed reviews AccorHotels

Room was ok with respect to infrastructure, but when I came back the 2nd day, the bed had not been done. Towels had been replaced, in spite of me having them hang up properly at the shower door for re-use Scrambled eggs at breakfast buffet were absolutely tasteless, even a massive dose of pepper did not help, as pepper was equally tasteless. Waffle was limp and fatty because of excessive oil sprayed into the waffle maker by the staff. Baguette was below standard (unexpected for a French hotel chain...) Positive note on coffee (excellent) and fresh fruit

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Baden Neuenhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have forwarded your feedback regarding the room cleaning to the appropriate person in order to avoid this mistake in the future. Also we will examine the taste and quality of our breakfast offer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

Friendly and cooperative staff.

Customer review rating 4.6/5

George Y. Couples - 22/09/2019 Confirmed reviews AccorHotels

Comfortable place to stay, easy to reach and fear prices.

Dear Geroge Y., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Straightforward

Customer review rating 4.6/5

Dumitru Families - 18/09/2019 Confirmed reviews AccorHotels

we didn't face any inconvenience there.

Dear Dumitru, We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Top

Customer review rating 4.6/5

None Business - 15/09/2019 Confirmed reviews AccorHotels

Top Leute Sauberkeit Service Breakfast

Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Baden Neuenhof. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Andreas Leemann

Great for overnight stay

Customer review rating 4.6/5

Elaine Couples - 06/09/2019 Confirmed reviews AccorHotels

Its 20 minutes driving to Zurich airport. New, comfortable and clean hotel. Modern design. Good breakfast choices. Bar is opened until 1 am. I especially appreciated that I could have a cap of tea at 11 pm. Parking outside is 9 franks, and there is parking inside for a little bit more. Staff is very friendly and professional.

Dear Elaine, we very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

It was very comfortable

Customer review rating 4.6/5

Ehsan K. Business - 06/09/2019 Confirmed reviews AccorHotels

The experience was fantastic with the best breakfasts.

Dear Ehsan K., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Nice room + hotel but temperature/climate too hot

Customer review rating 4.6/5

Karel V. D. Couples - 28/08/2019 Confirmed reviews AccorHotels

The hotel and rooms are new and nice however adjusting the climate to pleasant sleeping conditions was impossible despite the temperature “control” in the room. (Set to 19degr but certainly hotter than that)

Dear Karel Van D., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Andreas Leemann

Amazing value in strategic loca6

Customer review rating 4.6/5

Lesek H. Families - 28/08/2019 Confirmed reviews AccorHotels

Modern, clean nice bedrooms, with nice views over the river valley. Efficient friendly staff. Very convenient location if by car. Great value for money.

Dear Mr. H., we very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…

Complain

Customer review rating 4.6/5

Ahmed S. Business - 23/08/2019 Confirmed reviews AccorHotels

The way of your recipientiect manager at last day 13 augest 2019 when I requsted from him to review my stay expense because I did cancelled my breack fast for one day and I requested from him to check but his way was totally agressive and his body language was unprofessional. Even I told him, I will never stay in that hotel again if I seen this attitude.

Dear Ahemd S., Thank you very much for taking the time to comment on your stay in our hotel. I'm glad to hear that you enjoyed it so much with us and I deeply regret that you had a bad experience with our employees before leaving. We will discuss this issue at the next employee meeting to avoid mistakes. We would be very happy if you would consider our hotel again on another occasion. With best regards Andreas Leemann

Great stay!

TripAdvisor rating 4.0/5

anovnovnovnov Solo travel - 23/08/2019 TripAdvisor review

Check-in was very smooth. There were two receptionists and both were very nice and friendly. It was nice to get two swiss chocolates as welcoming gift. Room was clean and big enough. Breakfast was very good and like expected at Ibis hotels. Hotel is located in nice area next to river. I would certainly book again in the future.

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Andreas Leemann
Customer review rating 4.6/5

Anonymous Couples - 21/08/2019 Confirmed reviews AccorHotels

Check in was good. Room was good except for bathroom sink with paint stains and dirty paper. It seems some maintenance painting had gone on and the painter had cleaned his brushes and hands in the sink and left it all dirty. Then, after mu wife got in the shower, she realized the bath gel dispenser was empty and the holder was also missing a part to secure the bottle. I had to get dressed and walk down to the reception, at midnight, to get a new bottle of bath gel. Finally, the lady at the breakfast buffet was a little rough 15 minutes before the end of breakfast, warning people breakfast was about to end. We spent 17 nights in 17 different hotels in this trip over 4 countries. This was the only hotel were we felt the "end of breakfast" notice was rude.

Thank you for taking the time to tell us about your experience at the ibis Baden Neuenhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andreas Leemann

Nice hotel, value for the price paid

Customer review rating 4.6/5

Peter W. Business - 26/07/2019 Confirmed reviews AccorHotels

Good rooms, convenient location due too the bus stop in front of the house. Rooms are good size. All there. The only thing I missed was the room safe. Everything else is there. The showers are very good. Had much worse in more expensive hotels.

Dear Peter W., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Leemann

Great hotel and staff

Customer review rating 4.6/5

Tina T. Couples - 22/07/2019 Confirmed reviews AccorHotels

We had a super one night stay. Very easy check in, nice room and bathroom. The hotel is in a great location for travelling through Switzerland being super close to the motorway. It’s also nicely located next to the river and a close walk to some restaurants. Great breakfast as always with IBIS.

Dear Mrs. T., We very much appreciate your comments regarding your stay at the ibis Baden Neuenhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toni Stegemann Deputy Manager ibis Baden Neuenhof Alte Zürcherstrasse 53 CH-5432 Neuenhof Tel. +41 (0)56 544 49 02 Fax. +41 (0) 56 544 49 00 Mail: HA…
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