Hotel - Novotel Lucknow Gomti Nagar
Novotel Hotel Novotel Hotel

Novotel Lucknow Gomti Nagar Hotel

4.4/5 507 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

  • 116 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 507 reviews

Our guest reviews for Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
Chirag S. Families - 07/11/2018 AccorHotels certified review
« Lovely stay »

Very warm welcome by hotel staff, rooms are big and ambience are awesome, food we are not try due to we had lovely Tundey Kababi, will try next time for sure Keep this momentum continue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Perinbanathan V. Business - 01/11/2018 AccorHotels certified review
« A very clean and friendly hotel in the neighbourhood »

Stayed there for two nights. Airport pickup and drop is arranged by the hotel owned cars. Though there are few other hotels next to Novotel, I could easily say this hotel stands above all on the overall cleanliness, space available, food quality and above all a very friendly staff. Buffet breakfast has loads of options that includes both Indian and continental food. Food is not that spicy which is good for international travellers. Space inside the room is unmatched. Washroom design amd space is very convenient. Finally on the day we have left hotel staff have made us sit and relax with complementary beverages even after checkout and were carrying our bags like how family members would do. To name few staff who have fed is and took care of us properly Monalisha, Kashish, Sibgat and the manager who has helped so much with taxi booking to Kanpur and local Mr. Ashwin. Clearly Novotel Him to Nagar, Lucknow is the place to stay if you are travelling to Lucknow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Dr.asma K. Families - 01/11/2018 AccorHotels certified review
« Excellent »

It was a great experience and comfortable stay with Novotel Lucknow,your dining area staffs are very polite gentle and helpful,your chef is the best chef ,nihari was really very tasty and all his dishes were excellent in taste,swimming pool was great but only lacking thing is kids swimming area,my kids were scared to swim in because they are used to with kids swimming area.Your Housekeeping needs some improvement and fast response.Your front desk and reception is great specially Sibgat,Ajitesh and Pooja they were fantastic and very polite. Overall its a nice hotel in a very peaceful location,ideal place for family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ajay R. Business - 27/10/2018 AccorHotels certified review

I stayed for one night ( only for 10 hours)... However there was a mistake in Breakfast Bill. I had ordered it in the room and ended up being charged double the amount. This was not rectified while I left paying the higher amount as I was in a hurry and there was confusion between front desk and restaurant..... This is not an usual experience in a proper hotels and the way the situation was handled was really not professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Kamalpreet K. Business - 25/10/2018 AccorHotels certified review
« It was good »

The Service was great and the hotels are spic and span. The food was also good. I only have one problem, i left my IPhone headphones in the room and called up the hotel next day to say if they could courier the same to me. When i called in the morning, the female who picked up the call said she will get back to me but i received no calls. In the evening i called again and the person informed me that he will check with houskeeping and get back to me. Within 5 minutes he called back saying that room service did not find it. I cannot believe that the headphone which i even told where it would be were not found by housekeeping. I feel someone just put it in his pocket and said there was nothing, which is not appreciated from a hotel like Novotel. I had to spend 2000 to buy another headphone. I understand that the fault was mine that i left the same in the hotel but atleast with hotel like Novotel you can feel that your things would be safe if you by chance leave behind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we did not find anything in your room as lost and found. With a team which has been always proactive in returning guest belongings, it is surprising to see your comment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Manjit S. O. Business - 19/10/2018 AccorHotels certified review
« Not Worth it »

The Ac was not working , after complaining , they were almost 1 hour in our room to rectify the issue , which meant we had to be in the room while your people were working.. After much time also they could not rectfy the issue and we had to argue with your team for a room change when it should have been done in the first place. sorry but this is not the kind of service we expectd.. It was my first and last time visitng Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Animesh S. Couples - 17/10/2018 AccorHotels certified review
« Great stay to attend an engagement function »

Excellent stay with big clean rooms and lavish breakfast options.

Riya M. Business - 15/10/2018 AccorHotels certified review
« Good rooms but tasteless foods »

Rooms are clean. But no newspaper supplied to me instead of putting request in checin form. The Square restaurant is not good, foods are over fried nor overcooked. None of the items of dinner are tasty. 1st night i ordered mutton rogan josh, curry is tasteless, the pieces given to me had no flesh. Further i ordered galouti kabab which was so fried that it got crispy cover on it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sunderarajan Business - 15/10/2018 AccorHotels certified review
« I had a great time staying in your hotel. »

I had a pleasant stay in your hotel. I have no complaints. everything was in order right from check in to check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Upsham G. Couples - 14/10/2018 AccorHotels certified review
« Excellent stay. Small but we'll laid out room. »

Excellent reception & staff friendliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Vedprakash P. Business - 14/10/2018 AccorHotels certified review
« WONDERFULL »

EXCELLENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Dr. J. A. Business - 13/10/2018 AccorHotels certified review
« It was extremely memorable »

It was extremely good. Staff in all departments extremely very warm and hospital. All supplies available at all times. Food and rooms of very high quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

D. K. S. Business - 13/10/2018 AccorHotels certified review
« Business Director »

It was excellent. The ambience of the room given to me gave a very pleasant feelings. The breakfast layout and quality was very satisfying. I would say overall the stay,though short, was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anurag Business - 11/10/2018 AccorHotels certified review
« Pathetic among all the Novotels »

My experience with Novotel Lucknow was worst among all of my stays in Novotel in past. I can brief my experience in below points: 1. The day i checked-in, i called housekeeeping/Reception to provide Bathroom sleepers, Attendant told that he is sending someone but that didn't came. After waiting for 30 minutes i called again for the same but response was same but nobody came. 2. Next day morning i called again to the same reception/housekeeping for a water bottle & Shoe shiner, response was same as expected that they are sending someone. Meanwhile i getup, took bath, got ready and nobody came in that 90 minutes. Finally i decided to go for breakfast and gulp the water at their. 3. As i am a vegetarian so their was very less options for vegetarians, Tried south-indian food but it was totally different and tasteless. (Felt like someone is cooking Sambher as same as Daal) (Suggestion: Please get an good south Indian cook onboard or else remove that southindian options from your menu). 4. Only good part was tea, which was strong and tasty. Regards A guest who expect good service from brand like Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Dr M. K. S. Families - 10/10/2018 AccorHotels certified review
« Non Professional »

Needs lots of improvement on the reception desk as they were not courteous, were non professional. took very almost 30 min to assign the room. The pool side had no attendant and no changing room The buffet dinner starters for vegetarian were very few and not up the the sandard They provided only one key to the room so everytime I had to go downstairs alone my wife had to sit in hot & dark condition. Very dissatisfying for a Accor group hotel to do such things

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sam Solo - 09/10/2018 AccorHotels certified review
« Good »

Good experience - helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Monika Couples - 07/10/2018 AccorHotels certified review
« Excellent »

Service is very very good ...even the reception staff is also nice...they provide good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Business - 07/10/2018 AccorHotels certified review
« Amazing »

It was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sandeep Business - 06/10/2018 AccorHotels certified review
« It was below average »

It was a below average experience , your lobby is full of mosquitos, no newspaper in the room. to top up the issue you add someother rooms alcohol bill on me , when confronted it is reversed willnot stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Mudit M. Solo - 05/10/2018 AccorHotels certified review
« Excellent »

Everyone very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

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