Novotel Lucknow Gomti Nagar Hotel 5 stars

TripAdvisor rating 5.0/5 555 reviews
Novotel Lucknow Gomti Nagar
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Hotel extras

  • Plush open air rooftop bar serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • 30 minutes drive from airport and railway station

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lucknow Gomti Nagar

Viraj Khand
Gomti Nagar
226010
lucknow
india

Tel: +91522 7157001

Fax: (+91)522 7157010

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AIRPORT At 23km / 14 miles

  • By plane

    CHAUDHARY CHARAN At 23km / 14 miles - Shuttle paying

  • By plane

    LUCKNOW INTL APT At 23km / 14 miles - Shuttle paying

  • By train

    CHARBAGH At 13km / 8 miles

  • By train

    LUCKNOW JUNCTION At 13km / 8 miles

GPS :26.851704, 81.023912

Our accommodations

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

Superior Room with 1 king size bed and sofa

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Superior Room with twin beds and sofa

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Executive Room with One King Size Bed and Sofa

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Executive Room with Twin Beds and Sofa

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Deluxe Suite with One King Size Bed, Sofa and Living Room

  • Max. number of persons: 4
  • Area: From 58
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

THE SQUARE

Type of cuisine: Regional

Indulge yourself with a variety of international, Indian and regional cuisine at Square, our All-Day Dining restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The sleek and modern bar serves a wide range of cocktails and drinks. The perfect spot to sit, relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP BAR

Photo non contractuelle / Strictly non binding

Located next to the swimming pool, the bar provides a comfortable atmosphere to catch up with friends and colleagues. It serves a wide range of cocktails, wines, alcoholic drinks and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 160

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

855 reviews

tripadvisor

TripAdvisor Rating 5.0/5

555 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent &smiling team good food

Customer review rating 4.4/5

Prarit A. Families - 07/10/2019 AccorHotels review

As above

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Mr

Customer review rating 4.4/5

Chandra S. Families - 07/10/2019 AccorHotels review

We enjoyed our stay in Novatel Lucknow. Extremely pleasant, professional young team.keep up the good work.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Payment issue and after that bill isuue

Customer review rating 4.4/5

Nishant S. Business - 07/10/2019 AccorHotels review

I was on business tour, i asked for price after corporate discount , but still there is no update. Second when i order food people came transaction machine for payment , it was not working again , he came with another machine. Payment done, no invoice was provided , i asked inform reception . Because i need this for official claim , but he didnt inform at reception. At the reception , Mr Divyansh told me he will mail to me. After 3 days i remind him but still it was not emailed by him. And reception refused for early check in also. If it will be like that i will not recommend to anybody Novotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. As discussed yesterday, I look forward to getting the transaction details so that the same can be tracked and the bill can be sent, since it was not posted in the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

A luxury stay with very cooperative team

Customer review rating 4.4/5

Om P. S. Business - 03/10/2019 AccorHotels review

Superb Ambiance in lobby, restaurant & room. Delicious food & courteous staff. Will prefer to stay here than anywhere else in Lucknow

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

A little less than all other stays

Customer review rating 4.4/5

Paramjit Business - 30/09/2019 AccorHotels review

Mattresses were not turned leaving depressions on one side. Planning a visit soon, hope I find a better place. Food service is good. General staff is helful.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. We have informed our housekeeping team to take care of the issue highlighted by you and we assure you the same shall be taken care. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Just one word Amazing ......

Customer review rating 4.4/5

Prashant K. Couples - 30/09/2019 AccorHotels review

Humble and polite staff....excellent atmosphere and delicious food ...best hotel....amazing experience ....

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani K. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Hassle Free and no regrets

Customer review rating 4.4/5

Santhana R. Business - 29/09/2019 AccorHotels review

I had a pleasant, hassle free and non regrettable stay indeed. Being a happy guest, its also my duty to input those that can help you to improve. 1. Hot shower could be enabled, 2. New & Soft Towels can make the guest feel pampered, 3. Packed breakfast, may be a fruit platter for guest checking out early can make en feel special. Best Wishes.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Extremely satisfying

Customer review rating 4.4/5

Chandramani S. Business - 29/09/2019 AccorHotels review

Well laid out room , great spread of breakfast , courteous staff , great experience

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Good first experience.

Customer review rating 4.4/5

Ajay K. Business - 27/09/2019 AccorHotels review

Room was well organised with all amenities. Check in and out was prompt. Breakfast buffet was good

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Exemplary hospitality

Customer review rating 4.4/5

R B. Business - 27/09/2019 AccorHotels review

It was a warm and memorable experience Very good ambience. Nice breakfast and very warm welcome at the reception.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

satisfactory

Customer review rating 4.4/5

Rajesh K. S. Business - 27/09/2019 AccorHotels review

Satisfactory. Good Response at Restaurant.But, poor response from housekeeping or reception Desk .

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations in terms of service at reception and housekeeping. May we request you to let us know any specific incident which prompted your dissatisfaction so that the same can be looked into. Look forward to hear back from you. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Modern Comfort with all the needed luxury trimmings

Customer review rating 4.4/5

Kieran G. Solo - 26/09/2019 AccorHotels review

It was my first time in Lucknow, the city of my ancestors. From the welcome to my departure, I was helped and guided in a caring manner by all the staff beginning with Manager Pratyaksha Singh to Puja, Muksan, Prateek, Abhi, the cafe' staff, the restaurant managers and even the chef. Everyone wanted to know how I was and how they could help make my stay more comfortable and enjoyable too. I was new to Ola for transport and I was helped with that too. Even the security people at the entrance were super friendly and kind. I also appreciate that this warm welcome was given to one and all whether local or foreign. The added interest in my own personal history added to the sweet memories I have of the staff. Thank you.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

A dream run

Customer review rating 4.4/5

Amolakh N. S. Solo - 25/09/2019 AccorHotels review

Loved every min of it

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

I was asked for a deposite

Customer review rating 4.4/5

Chandan W. Business - 25/09/2019 AccorHotels review

Its absurd that i was asked for a deposit of 4000 if i wanted to order food in the room. Its like saying - We dont trust you. I have stayed in almost all the 5stars in India and this i take as an offence. You lost a customer today. Thanks.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. My apologies for the way you felt about the advance against extras being collected at check in. However, I must assure you that this has nothing to do with the Trust factor. We understand that no amount of apology can recover the damage done to the image of the hotel you have taken with you from this stay. I also understand that it was unacceptable by you and deeply regret the inconvenience caused. On behalf of the hotel team, once again we wish to thank you for your continuous support and hope that the unpleasant incident will not in any way prevent you from availing yourself of our services in the future. I look forward to meet you during your next visit as I assure you that I will take care of your stay personally. Please do let me know. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Great place

Customer review rating 4.4/5

Raj T. Business - 25/09/2019 AccorHotels review

Good property with great staff and nice restaurants

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Excellent

Customer review rating 4.4/5

Rachin K. Business - 24/09/2019 AccorHotels review

Beautiful hotel beautiful location excellent food. Value for money 10 out of 10, and last best house keeping staff in up

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani k. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Good food with decent service

Customer review rating 4.4/5

Sanjay B. Business - 24/09/2019 AccorHotels review

I stayed in Novotel for 3 nights, in a business trip. The rooms are very neat and clean and have several varieties in the food menu. There are quite good options in buffet of breakfast. The staff is very polite and decent.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Not worth The “Novotel “ title

Customer review rating 4.4/5

Shalini M. Couples - 23/09/2019 AccorHotels review

The rooms were good and neat. But the service wasn’t upto the mark. There was a lot of miscommunication between the staff. The room servicing wasn’t done when asked and had to be done when I was in the room! I also asked for an extension in my stay and I got calls repeatedly to confirm the same. This wouldn’t have happened if the person whom I talked to in the beginning would have taken the information properly. For a brand as Novotel, I wouldn’t expect continuous flow of electricity to be a problem. But alas, the electricity kept going off and it took some time for it to come back. This happens quite a few times in the 3 days that I stayed there. I was hoping to have a good experience, but in vain.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Great experience

Customer review rating 4.4/5

Anonymous Business - 23/09/2019 AccorHotels review

The stay was very good. Impressed with ur staff. One suggestion on the music played all around. You should relook at your jukebox... we have such beautiful indian music... but you play only English. I do listen to English music... but we should play a bit of our culture too.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your suggestion and will put it forward to our team for action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

It was great relax stay

Customer review rating 4.4/5

Manoj T. Business - 22/09/2019 AccorHotels review

Really it was good experience smiley ☺️ Hosts it’s was great stay.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar
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