Hotel - Novotel Lucknow Gomti Nagar
Novotel Hotel Novotel Hotel

Novotel Lucknow Gomti Nagar Hotel

4.4/5 409 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 4500.00 INR Non member rate
From 4500.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

  • 116 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

d
4.4/5 AccorHotels Rating 409 reviews

Our guest reviews for Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
Akhlaque A. Families - 16/07/2018 AccorHotels certified review
« Amazing »

It was really nice property to stay in Lucknow City . Amzing rooms and staff are very co-operative . Over all enjoyed fullest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Debashis M. Families - 16/07/2018 AccorHotels certified review
« Good. »

Good. Restaurant attendents are not aware of the ACCOR Plus benefits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Zahir L. Business - 16/07/2018 AccorHotels certified review
« Excellent Rooms , Clean Linen , Nice staff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Pradip Business - 14/07/2018 AccorHotels certified review
« Disabled room »

Everything was fine I shd have been given a disabled friendly room by the staff but they didnt offer. They wer extremely nice n courteous but hotel shd sensitize them abt such topics

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Vinod Business - 13/07/2018 AccorHotels certified review

It was really nice staff was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

M. N. Families - 09/07/2018 AccorHotels certified review
« Enjoyable stay but miserable experience with the restaurant »

Rooms were nice except that the king size bed was extremely uncomfortable for us. Fortunately the twin beds used by our children were much better. There should be choices available for mattresses & pillows. But the most disappointing was the restaurant- understaffed, badly managed, highly unprofessional behaviour of the manager despite the painstaking efforts put in by a handful of waiters/ waitresses & stewards who kept running all the time. The manager of the restaurant was extremely discourteous & ill behaved. I can write a whole story on his misdemeanours & behaviour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amin I. Friends - 03/07/2018 AccorHotels certified review
« an extremely satisfactory stay »

We were received very well at the reception. The check in staff was very courteous although their serious got irritated with my son when he argued with him about rooms not being ready event at 2.30 pm. The senior should have exercised a little more restraint and my son should have been a little more polite. However, we loved every moment we spent in the hotel. The Buffet Dinner was awesome: very delicious. The Buffet Breakfast was equally good. The staff at the restaurant was extremely helpful and humble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your feedback regarding your stay at the Novotel Lucknow Gomti Nagar. We strive to continuously improve the quality of our services and your feedback helps us in understanding the loopholes which must be taken care on an urgent note. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Md Business - 01/07/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Aravind K. Couples - 28/06/2018 AccorHotels certified review
« Need to improve the services as per Accor standard »

The location and property is ok. I did't find the wash room as per star standards. towels are old and rough. no dental or shaving kit available (i am not agree with your rule of supply on demand- lame excuse behind saving small money). Mini bar was very clean not a single water bottle, eatable and juices must be dream. Food quality for room service is not good. i received cold kulcha and noodles. next morning breakfast was total mess. Many options but all bowls were empty. With level of service even God cannot save you. Good luck

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani K. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Pooja M. Families - 26/06/2018 AccorHotels certified review
« The hospitality was awsome »

Everything was just superb the room hospitality pool the hygiene and the entire staff was just awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sankar Business - 22/06/2018 AccorHotels certified review
« Impressive. »

No complaints from me. Everything was perfect and no service was ever delayed. Enjoyed my stay there and would love to revisit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Uzair K. Couples - 21/06/2018 AccorHotels certified review
« Excellent Staff Gayatri »

Warm Welcome and Hospitable Staff. Gayatri was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Business - 21/06/2018 AccorHotels certified review
« Not satisfactory. »

Room was good, however in room dinning experience was dissapointing. Ex. Lemon slice with corona, Chili flakes & oragano with Pizza, Also the Machuriyan we ordered was over cooked..... We have to ask for essentials like Shaving kit, dental kit, Shoe shine etc which should have been kept before our arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Subhash C. Business - 20/06/2018 AccorHotels certified review
« Quite satisfactory. However no News papers were delivered in rooms as is being done by others. »

As described above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Rahul G. Families - 19/06/2018 AccorHotels certified review
« Very gud »

Wonderfull staff with great service..it was an awesome stay..thnks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Faisal K. Couples - 18/06/2018 AccorHotels certified review
« Amazing »

Very comfortable stay and very professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Pavnit S. Business - 18/06/2018 AccorHotels certified review
« Amazingly comfortable and worth it. »

It was comfortable, luxurious and enjoying experience. Thanks to team Novotel, Lucknow that they look after their guests so well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Families - 18/06/2018 AccorHotels certified review
« Not worth the money »

So so hotel in the name of 5 star!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Request you to share your specific concerns so that we can work on the same for better guest experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sabah I. Families - 17/06/2018 AccorHotels certified review
« I. »

We enjoyed our stay at Novotel lucknow. The staffs were very friendly and helpful.i have been to Novotel Paris but its surprising that Novotel lucknow is far much more superior in services and room as well. I hope you guys maintain the standard and keep up the good work!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

It W. A. E. Families - 11/06/2018 AccorHotels certified review
« It was awesome e. »

It was awesome e.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 4500.00 INR Non member rate
From 4500.00 INR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates