Hotel - Novotel Lucknow Gomti Nagar
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Novotel Lucknow Gomti Nagar Hotel

4.4/5 466 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

  • 116 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 466 reviews

Our guest reviews for Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
Pulkit B. Business - 16/09/2018 AccorHotels certified review
« Nice property with few area to improve »

Stay was comfortable but housekeep staff was untrained and there was now rooms for drivers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Prashant M. Business - 14/09/2018 AccorHotels certified review
« Overall average experience. »

Room was good but cleaning of room was really poor. I notice lots of pan-masal red spot on Washroom tiles. Its not match with Novotel standard. No Napkins in Breakfast area. I had to ask for Napkins every time. Staff was forcing to use Paper Napkins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sabyasachi R. Couples - 13/09/2018 AccorHotels certified review
« Excellent hospitality »

Good rooms. Nice prompt service. Good food at The Square

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Shubhrangsu Families - 10/09/2018 AccorHotels certified review
« Good food - good facilities - a bit of middle of nowhere location »

Stayed recently with kids. Hotel is wonderful in services and facilities. Looked quite new construction. Food ordered in in room dining as well as buffet breakfast was very good. Location is a little off the main city. Most of the famous eating places are a 30 min drive from the hotel. That was a key dampener as we were on a food trip and travelling with kids was a challenge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ajay B. Families - 10/09/2018 AccorHotels certified review
« EXPERIENCE »

VERY GOOD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Andy M. Business - 09/09/2018 AccorHotels certified review
« Enjoyable »

Staff have been excellent.. only issue.., breakfast buffet.. food is not hot enough due to dishes not hot enough when storing food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Uday V. Business - 09/09/2018 AccorHotels certified review
« Delighted »

Staff is really very helpfull fully focused on Customer oriented and delight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ashish J. Y. Families - 06/09/2018 AccorHotels certified review
« Comfortable Cosy & Contemporary Style »

As usual extremely warm staff.Neat and clean rooms.Very well located.Front desk is extremely helpful especially Ritwika and Ajitesh.Would love to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ranvijay Business - 06/09/2018 AccorHotels certified review
« Very satisfying »

It was a very comfortable stay .all the staffs were very cooperative. It was value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani K. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Saurabh T. Couples - 04/09/2018 AccorHotels certified review
« Satisfactory and value for money experience »

Location was good. Valets were courteous. Check-in was hassle-free and fast. Overall stay was satisfactory. Food was very good (4/5). Rooms were clean and luxurious. However the in room dining service was very slow and not upto the mark. Multiple follow-ups needed for things like salt and we were handed over an empty container of salt. Not sure if the room service was run by interns. Also, we booked the hotel for a leisure stay and preferred Novotel over the others like Hyatt/Marriott/Renaissance considering the roof-top dining area shown on the hotel website. However it was closed for renovation during our stay. Good if there could have been a disclaimer on the hotel website mentioning the closed roof-top dining area. Rest things good and professional and we enjoyed the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. I will share your comments with our team. My apologies for the service issues you faced during your stay. I have made a note of all the points shared in your feedback for proper follow up on the highlighted issues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sumit A. Business - 01/09/2018 AccorHotels certified review
« Sumit a. »

Food quality is worst

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Request you to please provide us the reasons for your feedback about food so that we can look into the same and inform our Chefs accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sampat Business - 31/08/2018 AccorHotels certified review
« Awesome experience, awesome staff, good clean rooms and good clean bed »

It was a awesome experience staying with you amazing team.... Ashwini, Deepak Upadhyay, Khalid, Arjun, Chef Neeraj, Asher, Ranjeet, Harsh, Jitesh are great asset to your Team Best customer service experience

Ramesh D. Business - 30/08/2018 AccorHotels certified review
« DEPUTY GENERAL MANAGER-SALES »

Experience was nice as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anil P. Business - 27/08/2018 AccorHotels certified review
« All the services were extremely well managed and streamlined. »

Whenever I came to Lucknow for business trip, I stay at Novotel Lucknow. The services at Hotel are excellent. The "happy Hour" in the evening is unique feature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Basida B. Couples - 24/08/2018 AccorHotels certified review
« Perfect »

The stay was just awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Pritypathak Families - 24/08/2018 AccorHotels certified review
« Feeling gud »

Feeling gud and again we want to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Ramesh Y. Friends - 22/08/2018 AccorHotels certified review
« Excellent »

This hotel is excellent and service is very excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Abhimanyu Couples - 21/08/2018 AccorHotels certified review
« lovely service »

Quick. affordable, clean and huge rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Asif N. Families - 16/08/2018 AccorHotels certified review
« Amazing, Comfortable & Value for Money »

First of all wanna thanks to Gayatri in reservation, She did wonderful job from starting she made a good impression of hotel by her polite and sweet voice as she showed full dedication about her work, She made my reservation experience smooth and Hassle free. Reception staff was also supportive specially that girl who took our check-in. We were welcomed with great smiling faces served with tasty welcome drinks. Hotel is well maintained and new hotel, room are also good and full of amenities of basic needs. I was been allotted a nice room with good view. The most two things I enjoyed a lot was roof top swimming pool & a wonderful lavish breakfast. Here is many more good things to write about hotel. Good place to visit, highly recommend. Amazing, Comfortable & Value for Money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Friends - 12/08/2018 AccorHotels certified review
« Very comfortable »

Very clean and prompt service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

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