Hotel - Novotel Lucknow Gomti Nagar
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Novotel Lucknow Gomti Nagar Hotel

4.4/5 554 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

  • 116 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 554 reviews

Our guest reviews for Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
Bikrant D. P. Business - 10/01/2019 AccorHotels certified review
« The best service and good friendly and qualified staff. »

Warm friendly atmosphere with very hospitable staff members always ready to extend their assistance. Always a pleasure to come here.

Avinash P. Couples - 10/01/2019 AccorHotels certified review
« Amazing stay »

Checked in with my fiance, had an amazing experience, IRD service was a little slow, but it was understandable being new years eve, Special shout out to the guy who amended my booking at night, I can't exactly recall his name, but I guess Mr. Ashar, very kind of him, front office team was spot on, would definitely love to stay at Novotel during my next visit,

Felicity G. Couples - 07/01/2019 AccorHotels certified review
« A great hotel with very friendly/helpful staff »

We stayed at this hotel for 3 nights and found it to be excellent. Our room was large and bright and the bathroom good - although the towels were all rather grey and hard. We ate in the restaurant every night and it was a changing buffet so we did not get bored - although the first night the food was rather cool - rather than hot in temperature and I complained. The staff went out of their way to be helpful, from the IT person who spent a long time trying to connect my husband's rather old Blackberry Q10 to their wifi - he succeeded in the end, to the Reception staff who helped me out by translating when 2 tops I had ordered arrived the wrong length. The restaurant staff were also delightful. Would very much recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have shared your feedback about the Towels with the Housekeeping team and will look into it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Rishabh G. Business - 06/01/2019 AccorHotels certified review
« great »

Was there for business, perfect location for me with all the business requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Subhan M. Solo - 05/01/2019 AccorHotels certified review
« Awesome »

Had a pleasant stay at the hotel.. The staff were very friendly.. My Room was very neat and clean...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Gaurav M. Couples - 03/01/2019 AccorHotels certified review
« Amazing Stay at Novotel Lucknow »

Right from the reception until checkout stay was wonderful and very relaxing. I appreciate staff's attention towards guest that was very satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anirudh S. Couples - 02/01/2019 AccorHotels certified review
« Amazing hotel....most comfortable stay »

The hotel has a comfortable stay and ambience. The food was really good and the staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sandeep K. Families - 01/01/2019 AccorHotels certified review
« Below average »

1. Slow snowfall dissatisfying restaurant experience. Ordered additionsl rice with meal. It took more than 20 minutes and I then cancelled this. For such premium pricing, I expect better speed of service. 2. False fire alarm st 2am. No communication if the alarm and evacuation message was genuine. Went through fire stairs to lobby to find out. Staff just milling around with no clue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani k. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Vishal T. Business - 31/12/2018 AccorHotels certified review
« The staff is unaware about the benefits to Accor plus members... »

My booking was complimentary as according plus member . The dinning staff denied for the free breakfast even though the same is mention on the day free certificate issues by according plus on the contrary the discounts on other food bills was not given 50 %. On my objection the settled the bill with 20 % discount and consumed lot of time for the check out... I am member with account for more than 5 years bit haven't gone through such services

Ravi R. Business - 31/12/2018 AccorHotels certified review
« Unacceptable standards »

This was my Business trip and my expectations were so high as I got wonderful time at Novotel Chennai so I choose this Novotel Lucknow without hesitation but I was wrong , this Lucknow property works totally with wrong ethics and they made me feel bad about my decision of choosing this venue , In short Highly disappointed.

R. Families - 26/12/2018 AccorHotels certified review
« Happy! »

As always satisfying with your group of hotels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Anonymous Business - 20/12/2018 AccorHotels certified review

Good amenities for the budget. Hope the taxi charged could be nominalised, which I found to be too expensive. Great help from the check in and security teams. Very professional and prompt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani K. Mall Front Office Manager Novotel Lucknow Gomti Nagar

Prof. B. B. Families - 20/12/2018 AccorHotels certified review
« A Very Casual and indifferent attitude »

Horrible! Neither the tradition of the place (Lucknow) nor the tradition of wonderful hospitality of Novotel was observed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your valuable time to give us the rating about your recent experience with our services. It is disheartening to note your dissatisfaction and hence, may I request you to share your concerns with us so that we can look into it to more deeply to avoid any such future occurrences. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Areeb K. Families - 19/12/2018 AccorHotels certified review
« Great »

The staff was wonderful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Dr K. Families - 18/12/2018 AccorHotels certified review
« Very poor service. Not worth the stars »

Extreme delays 8n se4vice. Callous attitude of staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Sunil Business - 18/12/2018 AccorHotels certified review
« Good. »

Okay. Just disheartened knowing that I had to pay more than 1000 bucks for couple of local calls from landline. May be its part of the overall costing, but it is no where explicitly mentioned considering such high cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Gaurav Couples - 15/12/2018 AccorHotels certified review
« Not satisfied »

Staff is good but policies are bad Keep Heavy advances for one week as security even though you hire for one day Difficult to get back the money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Reema G. Families - 14/12/2018 AccorHotels certified review

I booked executive king room instead I was provided superior king room and staff didn't informed about this change. When I entered the room I didn't get the room as expected so I went down to the reception counter and asked about it then they said that the room was not ready that's why they gave us superior room. Though I was given executive room but staff should not hide details about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Derek Business - 11/12/2018 AccorHotels certified review
« Very enjoyable with helpful and accomodating staff »

a good stay, with excellent accommodation and food to a high standard. The staff were very helpful and assisted when called upon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

Amit Y. Business - 08/12/2018 AccorHotels certified review
« Perfect Stay in Lucknow »

Nice ambiance and location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lucknow Gomti Nagar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

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