Hotel - Novotel Lucknow Gomti Nagar
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Novotel Lucknow Gomti Nagar Hotel

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4.4/5 257 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • CHAUDHARY CHARAN (Paying)
    • LUCKNOW INTL APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Urbanely designed and featuring a host of 5-star amenities, the hotel has 106 rooms comprising of suites, each offering sofa cum bed facilities. Free WIFI, access to fitness centre and the rooftop infinity pool are sure to create a great stay experience.

  • 106 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 257 reviews

Our guest reviews for Novotel Lucknow Gomti Nagar

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Pankaj S. Business - 17/02/2018

Good hospitality. But good quality need improvement.

AccorHotels certified review
Madhulika Couples - 11/02/2018
« Good »

The experience was good

AccorHotels certified review
Satpal S. J. Business - 10/02/2018
« It was delightful »

entire Staff was very helpful and caring Front Desk was proactive approach. Mr Ayush took personal interest in caring for us.

AccorHotels certified review
Ved Business - 10/02/2018
« Excellent »

Awesome

AccorHotels certified review
Nissar Business - 02/02/2018
« Good Room but worst service during breakfast »

not satisfying

AccorHotels certified review
Lars Business - 02/02/2018
« Too loud, too loud music and smoky neighbours »

Smoke from neighbors came into room Continental breakfast so so (more choice better, cheese, ham, etc) Coffee bad Nice gym, pool Music in all open spaces too loud Room good Staff nice and attentive

AccorHotels certified review
Joseph D. Business - 01/02/2018
« A pleasant experience »

The rooms were clean and big and the staff were very polite and friendly. I usually like the novotel buffets,. The chef seemed more than happy to entertain some special request from me and my colleagues. Overall a comfortable pleasant experience.

AccorHotels certified review
Ishita Families - 30/01/2018
« Great service; wonderful experience »

Every aspect of hospitality was taken care of - a) Housekeeping - 5/5, b) Restaurant and food - 5/5 (great variety and taste), c) Service - 5/5 outstanding! Amazed by the hospitality!

AccorHotels certified review
Surjit H. Business - 27/01/2018
« The usual business stay »

the rooms were nice , food & breakfast ok , had to ask for the toiletries evereyday.

AccorHotels certified review
Subhash G. Business - 25/01/2018
« Excellent »

Hospitality of the staff was excellent. To name a few are Mona, Ayush & Ritiwka

AccorHotels certified review
Wk Business - 21/01/2018
« Simply superb »

I have stayed in many hotels around the world across the star spectrum, but this was easily one of the best experiences I have had in a hotel. All of the staff were very friendly and helpful, especially in helping me out with food selection (not easy for someone traveling in India with a low tolerance for spicy food - but the food was both non spicy and excellent) and in trying to track down delayed luggage. The room was very comfortable too, and the facilities in general were good. But the staff were fantastic. I only caught the names of a few, but certainly Ritwika, Mona and especially Ayush were really great, as well as all of the others I came into contact with, going above and beyond with little extras beyond my expectations. I am very happy to have this occasion to leave such a positive review. I've never before had the chance to rate a hotel with a 10/10. It was actually a perfect stay. Well done.

AccorHotels certified review
Abdul N. Families - 20/01/2018

consistency is always a matter of choice with service industry. when you achieve a level then the expectation is always high and then the consistency comes into picture. you cannot take the risk of going below your past level performance. also a let go attitude is the most un professional thing in the service industry.

AccorHotels certified review
Abnit S. Business - 20/01/2018
« Very nice »

Overall it was good experience, specially staff behaviour

AccorHotels certified review
Ajaykumar K. Couples - 19/01/2018
« extremely satisfied »

pleasant & comfortable . try to keep the room comfortable by the time guests enter in out of the room.

AccorHotels certified review
Siddharth B. Families - 18/01/2018
« Simply awesome »

Had planned for 3 night stay, but stayed for for 5 nights. Breakfast, room decor, services all execlent

AccorHotels certified review
Vijendar S. R. Business - 16/01/2018
« Your team was good at reception and conference hall. Need to improve with restaurant team and manager »

Over all a good experience, but little disappointed with restaurant team in handling the lunch hours. Lunch coordination and request should have been handled properly. Many tables were kept reserved and were not allowed to be used during lunch hour in spite of space issue. Manager was not courteous enough to handle my request of serving me on the table.

AccorHotels certified review
Hardeep K. Business - 11/01/2018
« 3 Star Property with Average value for money »

highly disappointed based on the price per room per night being charged. Its an average property with just basic needs. Corridors were smelling bad. Essentials in the room were missing like no hair Conditioner, no moisturiser, no bathroom sleepers etc. Washroom shower door was jam and difficult to open with ease.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

AccorHotels certified review
Harpreet S. C. Families - 09/01/2018
« Room quality needs to improve »

I liked the staff courteousness, FNB breakfast experience was good. Bed was neat and extremely comfortable. Unfortunately, Toilleteires were not full in room, had to order. Room was able to hear noise from Next room TV, Corridors people talking was audible inside. I woke up twice due to same. Though I had come to attend wedding in Lucknow, this place though far was in a good area. I will give a thought next time before choosing Novotel. All the good points are because of staff and hospitality extended. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

AccorHotels certified review
Saurabh N. Families - 08/01/2018
« Dissatisfied »

Food was terrible single star hotel not a patch of accord hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. n., Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

AccorHotels certified review
Deepika Families - 08/01/2018
« Not up to the mark »

Uncomfortable, unresponsive staff, dirty bathroom linen, terrible food and stale bfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Lucknow Gomti Nagar. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashwani Kumar Mall Front Office Manager Novotel Lucknow Gomti Nagar

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