Hotel - Pullman Baku
Pullman Hotel Pullman Hotel

Pullman Baku Hotel

4.5/5 589 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool (Paying)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis
  • Other sports activities  (Nearby)
    • Basketball facilities
    • Bowling

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The combination of modern design and comfort of our rooms along with high-speed Internet is exactly what you need for a business trip or a family vacation.

  • 280 rooms
  • 149 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 447 reviews

Our guest reviews for Pullman Baku

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 589 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nurlana Business - 09/01/2019 AccorHotels certified review
« Comfortable and warm »

My experience in your hotel was extremely good. Rooms are clean and warm. Though I would like to highlight that amazing staff of the Hotel, all of them were friendly and very helpful. I used your spa area where I enjoyed the pool and sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurlana G., We very much appreciate your comments regarding your stay at the Pullman Baku. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vafa Karamova Quality Manager

K. S. Families - 01/01/2019 AccorHotels certified review
« GREAT »

Surprised to see PLATINUM MEMBER pays for breakfast and not complimentary as in all accor hotels all over world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K. S, First of all thank you for your loyalty as a Platinum member of Accorhotels which is truly valued. Please accept my sincerest apologies for the comment about breakfast charge. Be assured that we will investigate the issue and take appropriate measure to prevent future occurrences. Looking forward to welcome you again. best regards Vafa Karamova Quality Manager

kanwar s Family - 01/01/2019 TripAdvisor review
« Stay in BAKU PULLMAN »

Every thing was GREAT!but I was surprised to see that I being PLATINUM MEMBER of accor hotels I had to pay for breakfast.i have travelled all over world and stayed in accor group hotels but has never payed for breakfast as it has been always been complimentary but BAKU PULLMAN is first hotel where I was charged!!!little surprising for PLATINUM member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kanwar S, First of all thank you for your loyalty as a Platinum member of Accorhotels which is truly valued. We love it when "everything is great" and the team is happy to know we were able to create this experience for you. Please also accept my sincerest apologies for the comment about breakfast charge. Be assured that we will investigate the issue and take appropriate measure to prevent future occurrences. Looking forward to welcome you again. best regards Vafa Karamova

Sattam Solo - 25/12/2018 AccorHotels certified review
« A. »

Not bad the room was good.

Anonymous Business - 13/12/2018 AccorHotels certified review
« Very nice hotel, courteous staff »

Im satisfied with my stay. The first night was a little problematic because I had a divided room and the people in the next room caused a lot of noise so late at night that it was impossible to sleep. Besides that all is fine and Im thanking you very much.

Thomas Business - 02/12/2018 AccorHotels certified review

The air is blowing strait in true the door. And is very loud , hard to sleep.

Bhavik D. Friends - 30/11/2018 AccorHotels certified review
« extremely bad service »

all services , bathroom not good ,drainage problem , then locker not working ,totally unsafe in that , reception service also bad .. face very bad experience with them totally cheating with customer , taking higher price for hotel and cheap service.

Mrs B. C. Business - 25/11/2018 AccorHotels certified review
« Mrs Bernadette C. »

Very nice. Comfortable room with excellent facilities.

Naresh S. Families - 19/11/2018 AccorHotels certified review
« Naresh S. »

Stay was good. Your room service not satisfactory.

Dakshesh S. Families - 19/11/2018 AccorHotels certified review
« Good Experience »

Extremely satisfied with good level of service & facilities.

Tariq Families - 18/11/2018 AccorHotels certified review
« it was ok, but below the expectation »

the room was ready on the arrival, however below are the issues we had: - we requested for a power plug but there was none available - the heater was on and we were not able to control it, we had to call to get it fixed - you might consider including some authentic Azerbaijani food In the breakfast buffet otherwise the beds was comfortable and the hotel staff were friendly and helpful

Masood K. Families - 17/11/2018 AccorHotels certified review
« Happy »

It was good. Did not face any issues. More restaurants need to be opened. Room service need to add more food options

Abdul Families - 17/11/2018 AccorHotels certified review
« Abdul »

Good experience

Anil M. Families - 17/11/2018 AccorHotels certified review
« Good friendly staff »

it should have been excellent if the internet connectivity was better. very good friendly and helpful staff. breakfast buffet was average especially selection of fresh juice served. Internet facility was extremely slow in side the room

Ahmed Friends - 13/11/2018 AccorHotels certified review
« Bad »

Everything was not good

Abdul W. G. Families - 12/11/2018 AccorHotels certified review
« Its satisfatory. »

Its good in terms of over all experience. 1. Need to improve toiletries. 2. Need Muslim Shower. in toilet. 3. Please arrange multiple tissue boxes in room. 4. Ac was not working 5. Breakfast food option were very limited with 80% potato based. 6. Juices had 80% water in it.

T. V. Friends - 12/11/2018 AccorHotels certified review
« Excellent Ambiance and comfortable stay »

I enjoyed the location of hotel with cleanliness of room and spa was excellent

Virash M. Friends - 12/11/2018 AccorHotels certified review
« Nice »

Nice hotel and memorable service to customer.

Manoj C. Business - 07/11/2018 AccorHotels certified review
« Superb facility and taking care »

Nice place foe staying

Amar Solo - 07/11/2018 AccorHotels certified review
« mr »

cool

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