Hotel - Pullman Baku
Pullman Hotel Pullman Hotel

Pullman Baku Hotel

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4.5/5 502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool (Paying)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Paying, Nearby)
    • Bowling (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The combination of modern design and comfort of our rooms along with high-speed Internet is exactly what you need for a business trip or a family vacation.

  • 280 rooms
  • 149 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 296 reviews

Our guest reviews for Pullman Baku

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 502 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Elena Business - 15/06/2018
« Elegant, Spacious and Comfortable »

From my own experience, I can say: Pullman Baku was ideal for business and leisure. The hotel is located in the near from the Botanical Garden and a 10-minute drive from the old city and Caspian coast, and is the wonderful resort hotel with a huge Aqua Park, indoor and outdoor pools, spa. The Restaurant invited me to go on an exciting gastronomic journey and taste traditional Azerbaijan cuisine in the unique signature interpretation of his chef. Especially I would like to thank Mr Raji Nosirov and Mr Dashdi Kuzabekov from the restaurant filled with different flavors and colours, traditions and modernism for the special attention to the guests.

AccorHotels certified review
Stig F. Business - 14/06/2018
« Ok, but television and internet is not good. »

Front desk is helpfull and rooms are ok. Television freezes often and internet is slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for taking the time to share your feedback with us. I am very sorry to learn that you have experienced unpleasant issues with the TV and internet connection. We are taking necessary measures to resolve these issues in the very near future. On the other hand, we're glad to see that hospitality of our team members made you feel expected. Thank you for choosing Pullman Baku! We look forward to welcome you again shortly. Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Fernando C. Couples - 14/06/2018
« NIce hotel for a nice city »

Well designed hotel, a lot of entertainment, good and clean rooms, very large as well. The personnel very gentle. A good shuttle service to the center city and old city. Good and great variety of foods on the breakfast. I would recommend it for my friends.

AccorHotels certified review
Shamai Couples - 09/06/2018
« Great Time with great Hotel people and service »

The welcome to the hotel was very friendly and helpful. Breakfast every day was great. any request for services is immediate provided. There is free shuttle to town which also is great and provides easy way. We rely enjoy our vacation at the Pullman and recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Shamai, Thank you very much for your kind feedback! We are very happy to learn that you had great time with us and particularly enjoyed our breakfast and quality of service. Your feedback is very valuable for us and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of services we provide. It would be our pleasure to get the chance to welcome you back shortly! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Okush Business - 07/06/2018
« Wonderful Hotel!!! »

So Beautiful Hotel.....

AccorHotels certified review
Atul M. Friends - 07/06/2018
« Full Satisfaction »

Very good Good Services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mehta, We very much appreciate your comments about your stay at Pullman Baku. It is always a pleasure to receive positive feedback. I will be pleased to share your satisfaction with the rest of the team because recognition from the guests is a great motivation for all of us here at the hotel. Thank you once again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Kurnia S. Business - 04/06/2018
« Mrs Kurnia S. »

I had a nice experience staying at Pullman Baku, Azerbaijan. The staff are really helpful and very quick in serving me with any kind of request. I was also grateful to meet Ms. Karen, staff of Restaurant who comes from The Philippines and so little Asia in Baku. The menu is variative but unfortunately I have not got any experience with Dolma though the organizer took me to the authentic Azerbaijani restaurant. Maybe later Pullman Baku could put Dolma in the list of menu especially at breakfast time so that at least the guest can taste this Dolma. Overall the service is good and I feel satisfied. Thank you Pullman Baku With very best, Kurnia S. Name as journalist, author, and poet Nia S. Amira

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for sharing your nice feedback following your recent experience at Pullman Baku. I am glad to see that you enjoyed the level service and passed your appreciation to Ms Karen as recognition from our guests is the biggest motivator to all of us here at the hotel. I am pleased to learn that you liked our national dish "dolma" and would like to inform you that we, of course, have it in our In-room dining menu. I hope next time you will be able to enjoy dolma with us at Pullman Baku. Looking forward to seeing you again! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Tiki S. Friends - 01/06/2018
« Very good »

We enjoy very mach to stay in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiki Shamly, Thank you for letting us know your opinion on your recent stay at Pullman Baku. We are glad to learn that you enjoyed your experience with us and look forward to welcoming you back shortly! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Nicki Business - 29/05/2018
« Wonderful stay »

Very welcoming at the check in desk, took care of our needs and were smiling even through we spoke a different language.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is our great pleasure to receive an excellent score with such a kind comment! Thank you for choosing Pullman Baku for your recent trip to Azerbaijan and taking the time to share your opinion. We are proud to learn that our friendly and smiling team members made you feel wonderful. I will pass your appreciation to all my colleagues since it is the great recognition to each of us here at the hotel. With the hope to see you again shortly, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Costas Business - 27/05/2018
« Great »

Sophisticated breakfast. Great rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costas, Thank you very much for your feedback! It gives me immense pleasure to learn that you had a great stay with us and especially enjoyed rooms and sophisticated breakfast. I will share your comments with the rest of the team because the feedback we receive serves as an encouragement to all of our staff to continuously improve the quality of service we provide. I and the rest of the team look forward to welcoming you back to Pullman Baku shortly! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Suresh M. Friends - 23/05/2018
« It was a marvelous experience. »

from the check in to check out the experience was really good. the room was very comfortable and the service was super.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., I am very delighted to learn that you enjoyed your stay and that the hotel's quality of service and comfort of the rooms were up to your expectations. Knowing that you had a marvelous experience at Pullman Baku is a great reward for all of our team members. The team and I eagerly await your return in the not too distant future and look forward to welcoming you back to Pullman Baku. Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Can Business - 23/05/2018
« Great »

Helpfull staff, clean rooms, good meals but wireless is not good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Can, Thank you for taking the time to share your feedback following recent stay with us at Pullman Baku. We are pleased to know that you enjoyed our rooms, variety of food and helpfulness of the staff. It was our great pleasure to see you among our guests, and we look forward to your next stay! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Claudio B. Solo - 23/05/2018
« good »

Good service. in general everything was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., We very much appreciate your comments about your recent stay at Pullman Baku. We are delighted to know that your experience was up to your expectations, and hope to have another opportunity to welcome you back in the nearest future! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Matias N. Business - 18/05/2018
« Amazing customer service »

Outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr n., Thank you for choosing Pullman Baku for your recent trip to Azerbaijan and taking the time to share your thoughts with us. I am happy to read that you had outstanding experience with us and that the hotel's service quality was to you pleasure and satisfaction. We hope to have the pleasure to welcome you again shortly! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Ramzi R. Friends - 18/05/2018
« My best memorable stay in Pullman Baku 02-05th May 2018 »

It was one of my best memorable stay at Pullman , for me it was a home way from home , friendly and warm staffs willing to assist you any time you wanted , excellent food , fully loaded GYM and spa, what more i can ask for ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you very much for posting such a nice review following your stay with us! We try to deliver the best service and we are pleased to hear that our efforts have made your stay memorable, and that you particularly enjoyed our friendly staff, modern spa facilities, fully equipped gym and delicious food. Recognition from our guests is perhaps the single biggest motivator for the ladies and gentlemen at our hotels - your feedback therefore, means so much to all of us; and I was pleased to share your kind words with the rest of the team. We were pleased to see you among our guests and are looking to your return to Pullman Baku ! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Ali R. D. Families - 17/05/2018

we enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you very much for your feedback. We are so happy to hear you enjoyed your stay at Pullman Baku! Your comments are very much appreciated and we look forward to welcoming you back to our hotel again in the nearest future! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Hasan N. Business - 01/05/2018
« Good »

I can’t say anything bad, because I sow that everything is ok. I stay there at night, but I can see that all persons is positive, and all around is good designed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for your valuable comments! It is our pleasure to learn that you had a pleasant stay at Pullman Baku, and enjoyed the design of the hotel as well as the positive attitude of the staff. The team and I eagerly await your return in the not too distant future and look forward to welcoming you back to Pullman Baku. Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Ari H. Business - 24/04/2018
« Greetings from Finland »

Hotel is nice and people on customer service are very friendly. Thank you. Hotel room was good and clean. One minor minus was that there were a door between my room and the next room. So there were some a little bit noise and smoke coming trough it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., On behalf of the hotel team, I would like to thank you for choosing Pullman Baku for your recent journey and taking the time to share your valuable feedback. We are very pleased to learn that you were satisfied with the room, cleanliness and hospitality of our team. We've noted that a connecting door caused inconvenience for you and will make sure to offer you another room type upon your next stay. Thank you for staying with us. We look forward to welcoming you back shortly. Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Raoul C. Business - 21/04/2018
« The room was fine, the shower arrangment not very good. The food was mediocre with the desserts excellent, fruit selection good but not extensive. »

Food is mediocre. Desserts good. Bacon not cooked to American standards. Coffee needs to be served quicker.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., First of all, let me thank you for sharing your thoughts about your recent stay with us. It is of great importance for us to consider carefully all comments made by our guests because they help us to strive for improvements. I've shared your feedback with the Chef and restaurant team as we continuously work on our food offerings and service quality. For your future stays, we will do our best to exceed your expectations and delight you not only with the desserts, but with the variety of great food options. We were delighted to have you staying with and hope to see you shortly! Sincerely, Viktoriya Lomakina Guest Experience Manager ha…

AccorHotels certified review
Kanan M. Business - 20/04/2018
« Not that bad »

Not that good , not that bad . in between

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanan M., Thank you for letting us know about your recent experience with us at Pullman Baku. I regret to learn that we could not exceed your expectations this time. At Pullman, we strive to offer superior service to every guest that we have, that is why feedback we receive is essential for us. From your scores I could identify potential areas for improvement and together with the management team will apply necessary measures to enhance the future experience for our guests. We hope you will give us another opportunity to welcome you back shortly and this time exceed your expectations. Best Regards, Viktoriya Lomakina Guest Experience Manager ha…

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