Hotel - Fairmont Chengdu
Fairmont Hotel Fairmont Hotel

Fairmont Chengdu

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4.7/5 482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 3 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Congress center
See all services

Hotel location

Our rooms

The hotel is situated in the South of Chengdu and features 336 rooms, including 52 rooms and suites on Fairmont Gold, Fairmonts executive floor and hotel within a hotel. Guest rooms start from 484 sq.ft. (45m²), with modern interior design, elegant decor.

  • 336 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • High speed transmission line
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 482 reviews

Our guest reviews for Fairmont Chengdu

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Ashraf Business - 18/02/2018
« simply the best hotel and the greatest staff »

when I go to Fairmont hotel in Chengdu I feel like it is my home away from home. besides the comfort, and high quality service, what amazes me the most and makes me feel right at home is the friendliness and cooperation of the Fairmont Chengdu team !! Phil Smith and Reto are always around to make sure everything is going perfectly smooth. Carter and his team make sure our transportation is well arranged on time and in good order and with a big smile. The Fairmont Spectrum resturaunt is really the best place to eat in China!! they have a great Italian Chef and Chef Lucas who goes out of his way to make every dish " the way you like it" they have an amazing indian corner serving the best indian dishes and fresh baked bread. the Sushi is also very very tasty and if you want traditional, they make the best hot pot in town. last but not least you have the amazing deserts made by Chef Ben and his team. When in Fairmont Chengda you dont need to worry about where to eat or what to eat because they have it all But it is not only about the food, the service is also amazing. You will deffinitely bump into Faisal, in charge of F&B and his team who are eager to serve and attentive to all details to make every meal a pleasant dingin experience. The fairmont gold lounge up on the 31st floor is a great place to relax , unwind and even get some work done. The Gold lounge team are extra special and they always go the extra mile to make sure you are taken care of !! Candy , Vera, Eiffer, Doris, Hamilton and Jasmine . . .thank you for your kindness, friendliness and hospitality. I have stayed at Fairmon Chengdu on many visits and for long periods of time, and what amazes me is that they are very consisstent in the level of service and quality and genuine in their attitude which is geared towards ensuring that you have a great stay. I love Fairmont Chengda and it is one of the things I look forwards to whenever I visit China. having tried many options i have no reservation to rank my stay at Fairmont Chengdu as the absolute best.

AccorHotels certified review
Abdulkareem K. Business - 14/02/2018

It was a pleasant experience and the staff was very helpful and friendly. Hotel facilities are super. Breakfast in the restaurant was outstanding. Dinner was nice but We just need to make sure that you put a note for the Halal food corner if actually Halal

AccorHotels certified review
Yong W. Business - 09/02/2018
« very good experience to stay 2nd time »

very friendly staff, well trained behavior

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for staying with Fairmont Hotel Chengdu again and taking time to share your experience! As our loyalty guest, we are so thrilled to read that you have had a very good experience in our hotel! And your kind compliments on our staffs have been shared with entire team to keep us motivated on striving for excellence on our daily offering. Thank you again Mr. W. for your wonderful review, we look forward to warmly welcome you back soon! Wish you and your loved ones a HAPPY CHINESE NEW YEAR:) Your Sincerely, Rita Ge Guest Experience Manager ri…

AccorHotels certified review
Chao M. Business - 05/02/2018
« As always, just like home! »

Unfortunately I got a cold and not getting well. Vera and Candy noticed this and treated me well - bring me hot ginger drinks to help me recover. Really appreciate that!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for staying with Fairmont Hotel Chengdu again and taking time to share your staying experience! We are sorry to hear your sickness, and wish you have recovered. Meanwhile, we are thrilled to read that the thoughtful service from Gold Lounge Vera and Candy make you feel home away from home. Your compliments have been shared with team and themselves to keep their ongoing passion for excellence on our daily offerings. Thank you again for your wonderful review! We sincerely wish to see you soon on your next visit to Chengdu! Your Sincerely, Rita Ge Guest Experience Manager

AccorHotels certified review
Aashish M. Solo - 01/02/2018
« Excellent as always »

Fantastic service. Candy at the Gold Lounge is exceptional at customer service. Dorris is coming up really well too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Malhotra, Thank you for staying with Fairmont Hotel Chengdu again and taking time to share your staying experience! As our honorable loyalty guest, we are so thrilled to read your kind compliments on hotel service! Especially Gold Lounge Candy and Dorris were able to create you an exceptional stay experience. Your feedback has been shared with our team members and themselves, I believe this will serve as an encouragement as we strive for excellence continuously on our daily offerings. Thank you again for your wonderful review, we are looking forward your next visit soon! Rita Ge Guest Experience Manager

AccorHotels certified review
Z. M. Friends - 19/01/2018
« Compliments »

I had a fabulous experience staying fairmont. Detailed service that impressed upon me was even my name was printed on the soap bottles. Fruits platter is replenished quickly and all my request are speedily acceded. Would specially like to comment on Ms loach as she made my stay the benchmark of a 5 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Fairmont Hotel Chengdu again and taking time to share your staying experience! As our loyalty guest, we are so thrilled to read that you have had a fabulous stay with us recently! And your kind compliments, especially your appreciation to Front Office Loach have been shared with our entire team and herself to support their ongoing passion for excellence on our daily offerings. Thank you again for your wonderful review! We sincerely wish to see you soon to enjoy the unparalleled service that you deserve! Your Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 T + 86 28… ri…

AccorHotels certified review
Michael Y. Business - 16/01/2018
« below my expectation under the room rate »

First of all, check-in process was not smooth. Fairmont is on Asia Mile accumulation list for sure, but when I showed A.M. card to the guy, he told me the card is not valid for their program. Later on, I doubled checked on A.M. website and showed him the page with Fairmont name on the list, he still insisted that I cannot accumulate mile, and maybe it was because their merge with whatever group ( I cannot recall the name). Few hours after my check-in, I got this call who asked me to step down to show them another identity card- I mean why the staff didn't ask for at the very beginning. the bar is small and very noisy during night time. Dinner served at their all day restaurant is great, very price competitive considering the food quality. Room is spacy but lacking necessary decorations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Y., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experience! As our honorable guest, we are sorry to read that the recent staying experience has not reached your expectation, due to the unpleasant check in experience. Compliance with airline regulation, they would be pleased to accumulate mileage for members while the room reservations for hotels are made at eligible rate through hotel official web or direct call to hotel, while the room bookings through other online agencies are not eligible to earn mileage, that’s the reason mileage was unable to be accumulated for your recent stay since the reservation was made through Booking.com. We sincerely apology for the unclarified explanation, as well as the inconsistent check in service on ID collection. We have taken your feedback seriously, and would enhance training for staffs to be improved. Meanwhile we are trilled to see that you like the food from Spectrum Restaurant, we will continuously strive for excellence our daily offerings, to create our guests an exceptional experience. Thank you again for your valuable review, if your travels bring you back to Chengdu, it will be our great honor to have you stay with us again. Team members will strive to create the unparalleled service that you deserve. Yours Sincerely, Rita Ge Guest Experience Manager Fairmont Chengdu 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 T + 86 28… ri…

AccorHotels certified review
Sabine B. Business - 15/01/2018
« Ms B. »

Very pleasant stay, outstanding service and capable staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabine B, Thank you for choosing Fairmont Hotel Chengdu again and taking time to share your wonderful review! As our repeat guest, we are so thrilled to read that you have had a pleasant stay with us! And your kind compliments on our services and staffs are shared with team members to keep us motivated on striving for excellence on our daily offerings. Thank you again for your sincere review! We are looking forward to welcome you back soon to enjoy the unparalleled services that you deserve. Yours Sincerely, Rita Ge Guest Experience Manager Fairmont Chengdu 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 T + 86 28… ri…

AccorHotels certified review
Jin Families - 11/01/2018
« The services and facilities are great. »

My family and I enjoyed the stay very much, the facilities were great, my dad couldn’t walk long, he stayed in the hotel for 5 days, enjoyed the pool and the food very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jin, Thank you for staying with Fairmont Hotel Chengdu and taking time to share your wonderful review! We are so thrilled to read you and your family member have enjoyed your stay with us! And your kind recognition on hotel products and service has been shared with our team members. We will continously strive for excellence on our daily offerings to create our guests unique Fairmont memorable stays. Thank you again for your feedback! We are sincerely looking forward to welcome you back soon. Your Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… ri…

AccorHotels certified review
Anonymous Families - 08/01/2018
« Exceeded expectation and excellent experience »

Great service and nice room condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Fairmont Hotel Chengdu and taking time to share your wonderful review! We are so thrilled to read that you have enjoyed an excellent experience with us! Your kind compliment on our service has been shared with entire members to keep us motivated on striving for excellence. Thank you again for your sincere feedback! If your travels bring you back to Chengdu, it will be our great honor to have you stay with us again! Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… ri…

AccorHotels certified review
Aaron Couples - 04/01/2018
« Great »

it was very personal and felt like going back home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron, Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experiences! As our honorable guest, we are so thrilled to read that you have had a great stay with us, and felt home away from home! Meanwhile, we have noted that there are still spaces for us to be improved, especially for the dining services. In order to create you an even better and personalized experience, your additional feedback or suggestions would be highly appreciated. Thank you again for your wonderful review! If your travels bring you back to Chengdu, it would be our great honor to have you stay with us again to enjoy the unparalleled services that you deserve. Your Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Choi L. Solo - 03/01/2018
« Delited »

the staffs within the lounge are exceptional and never a dull moment. Thank You

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experiences! As our honorable guest, we are so thrilled to read that you have had a delighted stay with us. Your kind compliments for Gold Lounge has been shared with team members to support their ongoing passion for excellence and true hospitality. Meanwhile, we are highly appreciate if there are any comments, concerns or suggestions for us to be improved in order to enhance your experience. Thank you again Mr. l. for your wonderful review! It your travels bring you back to Chengdu, it will be our great honor to have you stay with us again! Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
N.w. Families - 02/01/2018
« A Pleasant Experience in Fairmont Chengdu »

I stayed in this hotel with my parents. Before departure, your client service manager Loach LI actively helped me planning my trip and arranged my special needs (using my membership certificates & setting an additional bed in the living room etc.) With the help of Loach, we're able to filter the tens & hundreds of attraction points by distance and themes, and further select the places we want to visit. In addition, considering my situation (first time to Chengdu, family trip etc.), Loach also found the most appropriate promotion offers for me. Her efforts largely helped my family and I to enjoy our trip to Chengdu as well as Fairmont Chengdu. When we arrived the hotel, it was almost midnight, but front desk staff, Silvia & Coral, are still very hospitable. They have prepared my check-in documents in advance and finished the check-in process very efficient. In addition, when your guest service staff, Shayne, lead us to our room, he also helped us planning our route next day so that we could visit more places a day. Overall, it was a very pleasant experience and we have even received a surprise in the Christmas Eve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Greetings from Rita of Fairmont Hotel Chengdu:) Thank you so much for taking time to share your compliments about our hotel via different channels. As our Platinum Member, we value your opinion, sincerely wish you could stay with us again for your next visit to Chengdu, we would like to invite you to enjoy exclusive privileges for our Gold Lounge as our appreciation. We will continuously strive for excellence on our daily offerings, and wish you will enjoy the unparalleled services that you deserve. Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Willy W. Families - 02/01/2018
« Goo service »

Perfect harware, staff are friendly and helpful; the Gold Floor staff are in particular, Jasmine, Vera, Doris ...all of great help!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experiences! As our honorable guest, we are so thrilled to read your kind compliments on hotel service, especially the service from Gold Lounge Jasmine, Veva, Doris has created you a satisfied stay. Meanwhile, we have noted that there are still opportunities for us to be improved to create you an even better stay, therefore we are highly appreciate and value if there are further comments, concerns or suggestions from you. Thank you again Mr. W. for your sincere review! If your travels bring you back to Chengdu, it will be our great honor to have you stay with us again. Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Subhashree V. Business - 16/12/2017
« Very satisfied »

The staff was extremely courteous. Many of the staff members were fluent in English which made my stay very comfortable as I cannot speak Chinese.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your wonderful review! As our honorable guest, we are so thrilled to read that you have enjoyed a satisfied stay with us. Your kind compliments and recognition on our staff service have been shared with entire team to keep us motivated to strive for excellence on our daily offerings, and keep our ongoing passion to exceed our guests' expectations. Thank you again for your heartfelt review, if your travels bring you back to Chengdu, it will be our great honor to have you stay with us again to enjoy the unparalleled services you deserve. Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Ngareta Friends - 12/12/2017
« Phenomenal service at the Fairmont in Chengdu! »

Two friends and I decided on a spontaneous holiday in Chengdu. All three of us have travelled extensively all over the world and were blown away by the hospitality of the staff at the Fairmont at Chengdu. The incredible customer service started with Harrison at the Fairmont Peace hotel in Shanghai who contacted his counterpart in Chengdu and arranged an affordable room rate for us. Then when we arrived we were greeted by name and it just got better and better. The night before a day trip to Leshan and Emei Shan, Fisher found us in the cocktail bar and gave us a typed page with all the Chinese/English translations we could possible need for our outing. The next morning Carter gave us a mobile phone to borrow with his number and Tommy, our drivers number, just in case. The General Manager- Phil Smith, Pastry chef - Ben, Sioux Chef - Claudio and the Food and Beverage Mgr - Fizer, all went out of their way to spend time talking to us every time they saw us in the hotel. The breakfast buffet was the most delicious and varied we have ever seen. The hotel has only been opened for five months and everything is brand new. Every detail is extraordinary right down to the Christmas tree lighting ceremony with delicious treats and Christmas drinks and the in-house DJ accompanied by two musicians playing traditional Chinese instruments. We extended our stay as long as we could and cannot wait to go back there again! Next time we will use the Fairmont, Chengdu as a base for further trips into the surrounding hill country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your wonderful review! As our honorable guests, we are so thrilled to read that under the collaboration with our sister hotel, we were able to create you and your friends an incredible stay experience! Your kind compliments on our service, especially from Front Office Fisher, Carter, Food and Beverage Ben, Claudio and Fizer have been shared with entire team members to keep us motivated to strive for excellence on our daily offerings, and keep our ongoing passion to exceed our guests' expectations. We wish you all have enjoyed your stay in our hotel with the products and services we provide which are connecting to Chengdu local essence. Thank you again Ms. L. for your staying and review, if your travels bring you back to Chengdu, it will be our great honor to have you stay with us again to enjoy the unparalleled services that you deserve:) Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Zifan H. Solo - 11/12/2017
« Stay at my second home again »

After two months, i came back to my second home(Fairmont Chengdu). Like before, I received an excellent service again. Check in was smooth, Eiffer use her smile to welcome me at lounge. Lounge is excellent, Candy, Vera, Fiona and Doris provide lovely service to me. They looked after me very well, Everyone knows me and know what i want to have. And i also need to say thank you to Candy. Before i arrive, i request to have Fairmont Kit during my stay, however the clothes was not able to provide at that time, but Candy told me that she can do her best to see what she can do for me, She asked my cloth size three days before i arrive Chengdu, Just one day later, she told me that she ask Fairmont Nanjing for a help and send clothes from Nanjing to Chengdu as soon as possible. When i walk in my room, i saw a whole Fairmont Fit put on my bed, include T-shirt, shorts, socks ans shoes. I really appreciated her help, it is really touch my heart. "Candy, thank you very much!" Overall, as a loyalty guest for Fairmont Chengdu, every time i come back, i always feel this is my home. For me, home is the best place. Thank you Fairmont Chengdu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Greetings from Fairmont Hotel Chengdu! We are so happy to welcome you back home after two months:) And so thrilled to read your wonderful review and compliments on our Gold Lounge, we are proud of Candy and the team members for their exemplary services. Your heartfelt review has been shared with entire hotel members to keep us motivated to drive for excellence, and keep our ongoing passion to exceed our guests' expectations. Thank you again Mr. H. for your staying, we are sincerely looking forward to see you back soon:) Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Kc A. Business - 10/12/2017
« KC A. »

Excellent service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for choosing Fairmont Hotel Chengdu again and taking time to share your staying experiences! As our honorable loyalty guest, we value your feedback. And we are so thrilled to read your kind compliments on our services, which has been shared with entire team members to keep us motivated to strive for excellence on our daily offerings. Meanwhile, we have noted there are still opportunities for us to be improved, especially the lunch and dinner services, and your additional opinions would be highly appreciated so that we could be improved to create you a better dining experience. Thank you again Mr. A. for your valuable review, we are sincerely looking forward to welcome you back soon! Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Elisa L. Business - 06/12/2017
« complex and good for business stay »

I have stayed two nights and i felt like welcomed by these staffs. General speaking the room facility and size of room are well enough. I quite like Le labo as toiletries products good quality. The breakfast selection are wild and with quality however i noticed there was no thick plain yogurt only have sweet and flavor ones hope in the future we can add this on the table. quite easy access to tube station and exhibition venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Li, Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experiences! As our honorable guest, we are happy to read that not only hotel spacious room and high quality products, but most importantly that our staffs were able to make you feel welcomed. And your kind feedback on the breakfast yogurt selection has been shared with our culinary team, actually we do offer the plain yogurt as well, however we will ensure it to be presented visibly and be replenished timely. Meanwhile, beside the breakfast experience, we have noted there are still opportunities for us to be improved to create you an even better overall experience, so your additional feedback would be highly appreciated. Thank you again Ms. Li for your valuable reviews, if your travels bring you back to Chengdu, it will be our great honor to have you stay with us again to enjoy the unparalleled services that you deserve. Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

AccorHotels certified review
Susan M. Families - 05/12/2017
« We were very well treated »

We enjoyed our stay gtreatly the birthday cake was lovely extra touch and delish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for choosing Fairmont Hotel Chengdu and taking time to share your staying experiences! As our honorable guests, we are so thrilled to read that you have enjoyed your stay with us, and our staff were able to create you a memorable birthday. Wish you and Mr. M. have enjoyed your time and had a fabulous trip in Chengdu. Thank you again for your wonderful reviews. If your travels bring you back to Chengdu, it will be our great honor to have you stay with us again. Yours Sincerely, Rita Ge 葛欣宜 Guest Experience Manager 宾客体验经理 Fairmont Chengdu 成都棕榈泉费尔蒙酒店 269 Tianfu Middle Avenue, Hi-Tech Zone, Chengdu, China 610041 中国成都市高新区天府大道中段269号 邮编:610041 T + 86 28… M + 86…510 ri…

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