Fairmont Quasar Istanbul 5 stars

Customer review rating 4.6/5 1,876 reviews
Fairmont Quasar Istanbul
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+ 17 Services
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Children's age

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Hotel extras

  • Fairmont Gold Lounge with a picturesque view of the Bosphorus

  • Willow Stream treatments are inspired by local traditions, plants and herbs

  • 2,000 square meters (21,520 sq.ft.) of meeting and event space.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Hairdressing salon
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Quasar Istanbul

Buyukdere Caddesi No 76,
Mecidiyekoy
34393
istanbul
turkey

Tel: ++90212 403 85 00

Fax: (++90)212 403 86 00

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ISTANBUL At 32km / 20 miles

  • By plane

    SABIHA GOKCEN INTERNATIONAL At 56km / 35 miles

GPS :41.065176, 29.00057

Our accommodations

The 209 luxury guestrooms include 25 Suites, 33 Gold Rooms and 64 Apartments, all elegantly designed for the discerning modern traveler. The spacious marble bathrooms have rain showers with either a bathtub or mini Turkish bath - your own hammam.

Fairmont King Non Smoking

  • Max. number of persons: 3
  • Area: From 38

Fairmont 2 Doubles NS

  • Max. number of persons: 3
  • Area: From 38

Fairmont City View King NS

  • Max. number of persons: 3
  • Area: From 40

Fairmont Bosphorus View King NS

  • Max. number of persons: 3
  • Area: From 40

Fairmont Gold King Non Smoking

  • Max. number of persons: 3
  • Area: From 38

Fairmont Gold 2 Doubles NS

  • Max. number of persons: 3
  • Area: From 38

Fairmont 2 Doubles Non Smoking Accessible

  • Max. number of persons: 4
  • Area: From 39

Fairmont City View 2 Doubles NS

  • Max. number of persons: 3
  • Area: From 40

Fairmont Bosphorus View 2 DBL NS

  • Max. number of persons: 3
  • Area: From 40

Fairmont Gold King NS Accessible

  • Max. number of persons: 3
  • Area: From 39

One Bedroom King Suite NS

  • Max. number of persons: 4
  • Area: From 82

Fairmont Grand Suite

  • Max. number of persons: 4
  • Area: From 94

Fairmont Quasar Suite

  • Max. number of persons: 4
  • Area: From 126

Two Bedroom Suite

  • Max. number of persons: 6
  • Area: From 170

One Bedroom 2 Doubles Suite NS

  • Max. number of persons: 4
  • Area: From 82

Fairmont Signature Terrace Suite

  • Max. number of persons: 4
  • Area: From 120

Presidential Suite

  • Max. number of persons: 6
  • Area: From 263

Our restaurants and bars

AILA RESTAURANT

Type of cuisine: Regional

Aila embraces authentic Turkish cuisine, combining seasonality and locally-sourced ingredients in the "Ocakbasi" and live kitchen to create a unique dining experience for its guests.

Dinner

19:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEMLIQUE TEA PARLOUR

Type of cuisine: Cafe

Demlique is perfect for afternoon tea or a robust Turkish coffee accompanied by fresh baked goods and light bites, from classic English pastries to wonderfully sweet Turkish delicacies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STATIONS

Type of cuisine: International

Offering a vibrant array of live cooking stations, Stations features experiential dining that invites you to discover cuisine from around the world. From international classics to local and seasonal specials, you'll always find just the right choice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ukiyo Lounge & Bar

Type of cuisine: Regional

Ukiyo Lounge & Bar; the cuisine of tomorrow rooting from the ancient traditions of Asian cuisine is home to authentic tastes of Far East with creative use of fresh and unique ingredients and exquisite presentations along with Japanese inspired.

MARBLE BAR

Photo non contractuelle / Strictly non binding

Marble Bar is situated in the Fairmont Istanbul's vibrant lobby, inviting guests and single business travelers to meet and partake in a remarkable mixology, wine and spirits experience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 264

  • Maximum capacity: 306 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Fairmont Quasar Istanbul

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,876 reviews

great

Customer review rating 4.6/5

Sg Business - 12/09/2019 AccorHotels review

all perfect

Dear Silke G., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Oumnia Aithou Asst. Guest Relations Manager

Excellent choice for your business trip to Istanbul

Customer review rating 4.6/5

Saken P. Business - 09/09/2019 AccorHotels review

High service and quality hotel in the middle of the city; Very good spa, comfortable rooms, nice view.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

Great hotel, great staff

Customer review rating 4.6/5

Sjors Business - 06/09/2019 AccorHotels review

I really enjoy staying in the Fairmont. The rooms are really great against interesting rates. The staff, from restaurant, to lobby to entrance are friendly and professional. It shows their passion for work and they do their utmost to make the most of my stay.

Dear Sjors V., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oumnia Aithou Assistant Guest Relations Manager

Average

Customer review rating 4.6/5

James Business - 03/09/2019 AccorHotels review

A nice hotel, and all was going well until the power cut and subsequent generator failures. That was handled badly.

Dear James R B., Thank you for taking the time to tell us about your experience at the Fairmont Quasar Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

magnificent hotel

Customer review rating 4.6/5

Marc R. Business - 01/09/2019 AccorHotels review

loved it

Dear Marc R., Thank you very much for taking the time to complete TrustYou Survey of your recent stay at Fairmont Quasar Istanbul. As we strive to deliver excellent service to each and every one of our guests, we are very happy to know that you enjoyed your stay. We look forward to welcome you back to Fairmont Quasar Istanbul in the near future and please do not hesitate to contact us for any assistance we may be able to provide. Sincerely,

Gail G.

Customer review rating 4.6/5

Gail G. Couples - 29/08/2019 AccorHotels review

My experience at The Fairmont Istanbul was simply amazing! The hotel is modern, beautifully furnished and the staff are friendly and cannot do enough for their guests. The food was sublime! A taste sensation! To Chef Emre Inanir...your food is exceptional! It was a gastronomic delight! Your presentation equally delightful! I could not have enough! I am in the food business and eat at many famous restaurants, but your food was INCREDIBLE! You are a VERY TALENTED chef! Thank you for this wonderful experience and coming to meet me at the table! You rock! Sabuhi Yavuzer - Concierge Fairmont Istanbul -you made my stay in Istanbul an incredible experience. Organizing my itinerary, making reservations at wonderful restaurants, booking tours, organizing taxi's, advising me on the best shopping, the best of Istanbul, phoning every place for my lost sunglasses to checking if I am safe, calling to communicate with the taxi driver or whoever to ensure that the language barrier is not a problem, being on call 24/7 and telling me to call 24/7, giving me your mobile number to ensure that I have someone on the other side, organizing a very late check-out for me and access to the gold lounge so that I am fed before leaving for a long flight back home...I cannot express my gratitude to you more. Your energy and love for what you do is infectious. Thank you for everything you did for me. You will go very far in the Fairmont Group or another hotel group. You went out of your way for me in every way - thank you. You want way beyond the call of duty! On my return home was an e-mail from you too! Wow! Sezgin Kivrakdal - for smiling each and every time I put my bags through security, being friendly and ensuring I had a bottle of water. Chatting to me and making me smile. Benke Tanyer - for checking me in with a smile and checking me out with another one and running after me to see that I had one more last bottle of water to travel with to the airport. Thank you. Ugur Battal - the manager, last but not least. Thank you for handling the problem with the electronic blinds in my room with such a smile and also going out of your way to rectify the situation. Offering to move rooms, pack my bags, bringing additional waters to my room, checking on me continuously, ensuring an even later check-out and ensuring that I got the gold lounge access. Walking me to the cab on my departure, checking on me in the lounge and simply being the best at what you do...thank you. I have been blessed to stay at many a Fairmont worldwide, but Fairmont Istanbul...you stand out! What an exceptional and memorable experience. I have to visit again, to shop yes, see the highlights I may have missed, TO EAT ANOTHER MEAL MADE BY CHEF EMRE INANIR...and to see Sabuhi Yavuzer... 10/10 to all of you!

Dear Mr. M., On behalf of our team, I would like to express our gratitude for your time and consideration in writing your heartfelt review about your recent Fairmont Quasar Istanbul experience. Mr. M., your recommendation and feedback are truly valuable to us as we consider them as the cornerstone for our continuous development. We are truly encouraged by your compliments and I have taken the liberty to share your kind words with our team. Please know that, we want you to always feel that Fairmont Quasar Istanbul is your home away from home and we look forward to pleasure of welcoming you back for a return stay to our beautiful city. For any assistance you need please do not hesitate to contact me. Warmest Regards, Oumnia Aithou Asst. Guest Relatıons Manager

Assistant General Counsel, Willis Towers Watson

Customer review rating 4.6/5

Mrs. W. Business - 28/08/2019 AccorHotels review

Amazingly helpful and hospitable staff - I want to include special acknowledgments for the Gold Lounge staff - they made my stay so comfortable and easy. My only problem at this property happened due to a disrespectful guest next door playing VERY loud music at 1 am and smoking inside the room. Guest staff on the phone engaged the security, but due to smoke coming from the vents, I had to change my room at 1 :20 am that evening. That said, front office moved on that very quickly. I unfortunately could not stay at a gold level room since they were not available.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. Mrs. W., your recommendation and feedback are truly valuable to us as we consider them as the cornerstone for our continuous development. We are truly encouraged by your compliments and I have taken the liberty to share your kind words with our team. We look forward to pleasure of welcoming you back for a return stay to our beautiful city. For any assistance you need please do not hesitate to contact me. Warmest Regards, Oumnia Aithou Asst. Guest Relations Manager

Best Hotel in Istanbul

Customer review rating 4.6/5

Rza Business - 27/08/2019 AccorHotels review

Amazing experience overall, staff and service is excellent, Rooms are comfortable and the view is awesome. Will definitely stay again. highly recommended hotel :)

Dear Rieza Tolentino M., Thank you very much for taking the time to complete TrustYou Survey of your recent stay at Fairmont Quasar Istanbul. We are pleased to learn that we had made your stay with us a unique experience and a memorable one. thank you so much for you recommendation. We are very much looking forward to your return stay to our beautiful city in near future. Please do not hesitate to contact us for any assistance we may able to provide. Sincerely, Oumnia Aithou Asst. Guest Relations Manager

Overall Excellent

Customer review rating 4.6/5

Abdulla A. A. Families - 23/08/2019 AccorHotels review

Everything was great.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

It was very nice

Customer review rating 4.6/5

Saeed Families - 22/08/2019 AccorHotels review

It was Excellent and all staff very kind

Dear Mr. A., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

Bad !!

Customer review rating 4.6/5

Meshal A. Families - 21/08/2019 AccorHotels review

Unfortunately his stay is very bad due to the reception staff and customer service

Dear Mr. A., First of all I would like to thank you for taking time to complete our trust you survey. Please allow me to extend my sincere apologies regarding the inconvenience you had experienced with my team. I can assure you that; necessary action has been taken with the related party to avoid re-occurrence in the future. Mr. A., We sincerely hope that you may give us a second chance to earn your trust and please do not hesitate to let me know in advance if you are planning a trip to our beautiful city so that I may look after you personally. Kind Regards, Kılıç Ali Kantar Director of Rooms

Overrated

Customer review rating 4.6/5

Lana A. Friends - 21/08/2019 AccorHotels review

No variety in breakfast Rude reception Slow room service

Dear Ms. A., First of all, I would like to thank you for taking time to complete our trust you survey. Please allow me to extend my most sincere apologies on behalf of my team for the treatment you have experienced during your stay. Necessary action has been taken with the related party to avoid re-occurrence in the future. You can be assure that, we will do our best to provide a comfortable atmosphere during your stay. Please do not hesitate to let me know in advance if you are planning a trip to our beautiful city so that I may look after you personally. Kind Regards, Kılıç Ali Kantar Director of Rooms

worthy

Customer review rating 4.6/5

Mohammad F. Couples - 17/08/2019 AccorHotels review

it was great

Dear Mr. f., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

Everything is Excellent

Customer review rating 4.6/5

Mary Solo - 15/08/2019 AccorHotels review

Had good time and the staff was friendly and receptive. The outdoor is amazing , classy and clean . If am to come back to istanbul I would stay there.

Dear Ms. O., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

An excellent retreat in Istanbul

Customer review rating 4.6/5

Kl Solo - 13/08/2019 AccorHotels review

Hotel met the high standards expected. The staff and customer service were impeccable. The bartender on duty was affable and customer oriented.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

One concern

Customer review rating 4.6/5

Peter Business - 12/08/2019 AccorHotels review

Overall our experience was good; the staff were helpful & friendly and the facilities were good. However, one of the main reasons for us choosing the Fairmont was the two swimming pools. We used the outdoor pool a couple of time, but despite it being August the water temperature was really quite cold and so we used the indoor pool more. This is good (but not as nice as the outdoor location) apart from the poorly secured steps leading down into and out of the pool. Furthermore the immediate surround area gets very wet and is dreadfully slippery, so much so that on my final visit to the pool on Wednesday afternoon 7th August I lost my balance and fell heavily on my right side, grazing my right elbow and badly bruising my right hip/upper right leg. The staff at reception tried to assist - I had already used ice on both areas to try to limit the bruising & swelling - and they applied a plaster to my elbow as this was bleeding. I have now returned to my home in London and find I have a badly bruised right hip which is causing quite a lot of pain and discomfort and is not allowing me to sleep very well as I disturb whenever I turn on to my right side - which is the side I usually sleep on. The Fairmont need to address this somewhat dangerous hazard on their premises. Peter H. - + 44…84 (pe…)

Dear Mr. H., Greetings from Istanbul and thank you for taking time to take the survey. We take it as a gift from guests to share their sincere opinions of their stays where we learn and enhance our products and services. Thank you for addressing the issue through our survey tool as well. I’m truly sorry to have heard that your hip still hurts. I wish you the soonest recovery. Despite the first aid efforts, we suggest our guests to go to a medical facility after such incidents to ensure that required steps are taken in a timely fashion when it was sitll crucial to intervene and further pain is avoided as much as possible. After the incident occured, we performed a meeting for whether enhancements are needed at the wet areas; not only at the pool but also at the other wet floor areas. The manufacturer and applier of antislippery material guarantees that the material remains content at the wet areas. However, we’re looking for options to maintain a better surveillance by the use of technology or human factor. Mr. H., On the other side, we’re happy to receive your appraisal towards our staff and facilities. We would love to welcome you back whenever you plan another trip to this side of the world. Best Regards, Kilic Ali Kantar Director of Rooms

Wonderful team

Customer review rating 4.6/5

Ansari Business - 11/08/2019 AccorHotels review

I have to say that faiurmont above all hotels stands out because of his people. Their reception, Ayberg, Ogur, are fantastic. In their concierge, Furkan is wonderful, always thinking ahead. In the lounge, Semra, Haval, and Dugyu have so much attention to detail and above all Murat that is making such a difference. I advise everybody to stay in this hotel.

Dear Mr. Gilani, We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms

Comfortable but a bit noisy in the room

Customer review rating 4.6/5

Stephen Business - 06/08/2019 AccorHotels review

Overall my stay in the hotel was great, the staff were amazing, especially Hasan who served me several times in the Japanese restaurant so thanks to him for that. My only issue was with the room itself and its background noise level, I was on the 30th floor so expected it to be relatively quite as I am a very light sleeper. The windows of the room did not block out the outside noise of traffic and the mosque at all, therefore I found it difficult to sleep without going out and buying ear plugs. I am not sure if the windows were single glazed but if so, they really should be double or triple glazed windows to block out noise.

Dear Mr. R., Thank you for taking time to complete our Trust You survey. We appreciate your kind comments about our services and dedicated team as well as we value your honest feedback regarding the outside noise in your room. Please be assured, we will make sure to avoid re-occurrence in the future. Thank you for addressing this to us. Hope to welcome you back soon. Kind Regards, Kılıç Ali Kantar Director of Rooms

Best hotel ever!

Customer review rating 4.6/5

Nina Families - 05/08/2019 AccorHotels review

The staff went beyond my expectations, every single thing was taken care of, definitely oone of the best in Europe!!

Dear Ms. K., Thank you for taking time to share your recent Fairmont experience with us. We are more than delighted to read your comments and it is my true pleasure to share your appreciation with our dedicated team. Hope to welcome you back soon. Kind Regards, Kılıç Ali Kantar Director of Rooms

Excellent hotel

Customer review rating 4.6/5

Eliyahu B. Business - 02/08/2019 AccorHotels review

I enjoy from every minutes! Club lounge was super, murat and oumnia from the club lounge was unbelievable, I am ritz Carlton black member but from now I will come only to this hotel because of this person from this club lounge!

Dear Mr. b., We very much appreciate your comments regarding your stay at the Fairmont Quasar Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kılıç Ali Kantar Director of Rooms
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