Hotel - Fairmont Amman
Fairmont Hotel Fairmont Hotel

Fairmont Amman

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4.6/5 218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • QUEEN ALIA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring a range of room categories and residences for all your needs, you will be surrounded by contemporary amenities, plush bedding, elegant bathrooms and spacious luxury to put you at your best for discovering Amman.Choose from Fairmont Room, Deluxe Room, 1 Bedroom or 2 Bedroom Suite. Our specialty suites are Signature Suite, Amman Suite, and the Fairmont Penthouse Suite. For long term guests, we have Fairmont Residences, including 1 or 2 bedrooms, and executive.

  • 317 rooms
  • 208 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 218 reviews

Our guest reviews for Fairmont Amman

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Solo - 19/04/2018

The service is always wonderful and the staff goes out of its way to accommodate its guests and their requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia B., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such a positive feedback every day from our valued guests. It seems we met and exceeded your expectations during your stay with us! At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

AccorHotels certified review
Chelsea B. Business - 17/04/2018
« Delightful and lovely »

The Fairmont Amman is just lovely and I cannot wait to go back. From the staff to the breakfast to the hotel rooms and hotel environment, I could not have loved the hotel more. It is a perfect home away from home for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chelsea Brown, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman . At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for highlighting your stay especially our breakfast offerings , guests rooms and the hotel environment . Ms. Chelsea Brown, we are looking forward to welcome back " home away from home " .... Best Regards

AccorHotels certified review
Anonymous Business - 14/04/2018

Very good room layout. Staff are hospitable but require more training dealing wit guests

AccorHotels certified review
Lena A. Solo - 14/04/2018
« Wonderful »

Great helpful staff , amazing hotel , good service

AccorHotels certified review
Val M. Couples - 12/04/2018
« Excellent service and fab breakfast. »

Friendly, helpful staff, especially Omar who suggested and made amazing cocktails. Would suggest this hotel as a great place to stay for holidays or business. Only one improvement to suggest, don't allow yellow cabs to pick up guests. They are hopeless and do not do the hotel justice. Had a wonderful stay and wish I was still there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Metcalfe, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. Your kind words in regards the outstanding service provided by the staff, especially Mr.Omar are highly appreciated Thank you for recognizing him! Please rest assure that he will be praised for his job. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we have accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank again for your feedback and your suggestion in regards the yellow cab services . We are looking forward to welcome you back to create another memorable experience . Best Regards

AccorHotels certified review
Yvanna R. Families - 11/04/2018
« Beautiful hotel »

It was perfect. Staff were very friendly and professional. Rooms were clean and spacious. Very nice hotel and good restaurants

AccorHotels certified review
M. Solo - 11/04/2018
« One of the best »

The facility is not even a year old. They pay attention to almost every detail, the entrance is always taken care of., the elevators are clean and the floors are amazingly quite, the rooms are very spacious. The amenities are standard for such a hotel with so much a high quality. The guest relations are very helpful and assist you in every issue you might have. The food was great with many varieties to satisfy almost everyone needs.

AccorHotels certified review
Samir Q. Business - 08/04/2018
« Good hotel with lovely staff »

The design is lovely specially the nur restaurant coupled with a set of preofessional and supportive staff.

AccorHotels certified review
Marwan A. Couples - 08/04/2018
« Great Choice »

So comfotable Luxurious Special thanks to Mr. Faisal Alhusari

AccorHotels certified review
Fadi H. Couples - 08/04/2018
« Avarege »

The room quality doesn't match the high price for the room, also the toilet items were missing from the room such as no tooth brush no cotton pads and only every thing was for a single guest such as slipper and towel even though booking was for 2...etc

AccorHotels certified review
Nabilah A. Families - 05/04/2018
« Lovely »

Lovely hotel and cosy.

AccorHotels certified review
Basma Couples - 03/04/2018
« Loved it »

Such and nice place with lovely stuff and such a. Pretty place

AccorHotels certified review
S. Business - 03/04/2018
« Great hotel but disappointing only service I needed »

Nice hospitality, short stay (2 nights). Disappointing laundry service: 2 shirts given, one severely damaged and no longer wearable. The shirt has been ironed with stays added by the laundry service (I had removed mine), so that the collar has been torn. I informed the laundry service, I mentionned it at the reception when checking out, no more compensation than shy excuses (even the laundry cost has been maintained on my bill)

AccorHotels certified review
C V. R. Couples - 03/04/2018
« Great facility and staff »

Very pleasant stay. Great facilities including gym. Helpful staff in every area. Restaurants / bars were great also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramachandran, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. I am glad to know that your stay with us was pleasant one and we are able to create a memorable experience during your visit . your highlights regarding our Staff , Facilities and and our exceptional venues are highly appreciated and will be certainly shared with the entire team with great pride . Please rest assure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

AccorHotels certified review
Hiba Families - 03/04/2018
« Too short »

It’s was very satisfying all the stag where kind and welcoming they assisted me and my mom when needed specially when we requested for a doctor they where all caring and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiba Al Khatib, Thank you for taking the time to fill out the survey following your recent experience at Fairmont Amman . I am excited to know that we managed to make your stay a pleasant one . please rest assure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

AccorHotels certified review
Mona Business - 03/04/2018
« NOT TO BE MISSED - A haven of serenity and kindness in a bustling city. »

This is not our first time at Fermont Amman. The reason is that we found a second home away from home. Elegant building, top customer service I have to say, that goes beyond luxury hospitability. The staff, in the dining room, spa, lobby, restaurants improves the overall experience. The hotel is a completely lavish building and everything "smells" new. It's very classy and it makes you feel fine. The gym & spa is extraordinary, maybe the best I've been at. Amongs many spa and gyms locally and worldwide. Beyond 5 stars. The moment you step in, you feel the adrenaline rush. The gym is a top of the art area. Classes of strength and continuing round the hour, circuit workout that combines cardiovascular and muscle exercise..... As for the Spa, you literally disconnect one in the dead sea pool, or when you enter the mud room. Special special thanks to Ghadeer. Who did not leave us needing anything. Who made the experience soothing , very much friendly and sweet. Most of all, customer service was superb and all staff were kind, helpful and very knowledgeable. Don't miss it. Don't miss it. Again , Sara, Ghadeer many thanks. As well as the male staff at spa and the housekeeping team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muna Qattan, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We cant thank you enough for your kind words in regards your overall experience with us . It’s thrilling to read that we met and exceeded your expectations . At Fairmont; we strive to provide a personalized service for our guests and I am glad that we have accomplished what we have promised. Your highlights regarding the services provided by the team especially by Ms. Ghadeer is highly appreciated and will be certainly shared with the entire team with great pride . Ms. Muna Qattan , We are looking forward to welcome you back soon to create another memorable experience . Best Regards

AccorHotels certified review
Sir R. K. B. Families - 03/04/2018
« The fairmont stands head and shoulders above its peers »

It is perhaps dangerous to use superlatives but in the case of our recent four night stay the praise is utterly deserved. the praise was earned across a broad spectrum and comprised the Room decor; the staff welcome and service ethos; the Spa Facilities; the Food offering and much more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Kleinwort, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. Your highlights regarding the Food and beverage offerings, guests rooms , staff , and our luxurious Willow stream spa are highly appreciated and will be certainly shared with the entire team with great pride. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we have accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

AccorHotels certified review
Octavio G. M. Couples - 03/04/2018
« You need to take more care on your customer's basics »

The hotel facilities are indeed stylish still old fashion, nontheless taking care on the basics of customers preferences is a must. I was placed in a smoking room without being asked for and later my bags were lost in changing to a non smoking room. I'm truly surprised that this can happen in such a high class establishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Octavio Gonzalez Mcghie, Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards

AccorHotels certified review
Dr.nabil A. H. Business - 01/04/2018
« Dr. »

Very nice amazing stay All peoples working in the hotel were plite , cooperative, smiling, Realy it was fantastic stayment in very nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nabil A., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It was pleasant to read that Fairmont Amman team managed t make your stay memorable one . Thank you for appreciating our efforts! At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

AccorHotels certified review
Amal K. Business - 31/03/2018
« Impressive hotel facilities but staff should be trained and trained and trained »

The stay was really good and we were impressed with the Hotel. Please note the following:- 1. Checking in and out took very long time. The ladies are not trained at all. They keep asking the same questions and called for help by the end of it. 2. The entrance is very impressive. But the detour to pass by security and then the hotel is confusing 3. F&B usage should be crossed checked. After being asked if we used the minibar, we confirmed using the water. The lady came back stating that we used Pepsi and Seven up (not sure of the brand). The same was not used at all. This is not good and guests will start wondering what is going on. The lady said, we will not charge. But this is not the response as we were upset about the question and not the charge

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