Hotel - Fairmont Amman
Fairmont Hotel Fairmont Hotel

Fairmont Amman

4.6/5 450 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • QUEEN ALIA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Featuring a range of room categories and residences for all your needs, you will be surrounded by contemporary amenities, plush bedding, elegant bathrooms and spacious luxury to put you at your best for discovering Amman.Choose from Fairmont Room, Deluxe Room, 1 Bedroom or 2 Bedroom Suite. Our specialty suites are Signature Suite, Amman Suite, and the Fairmont Penthouse Suite. For long term guests, we have Fairmont Residences, including 1 or 2 bedrooms, and executive.

  • 317 rooms
  • 208 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 450 reviews

Our guest reviews for Fairmont Amman

100% genuine reviews from our guests

Find out more
Rita T. Business - 13/09/2018 AccorHotels certified review
« special »

very impressive

Colette B. Business - 12/09/2018 AccorHotels certified review
« Great display and very comfortable room »

It was a great experience The staff is very nice and welcoming Very luxious rooms Very tasty food

Fadi J. Business - 12/09/2018 AccorHotels certified review
« CEO »

was soooo comfortable , love the designs & decor , food was delicious , was Above my expectations

Asaad M. F. Business - 10/09/2018 AccorHotels certified review
« Chief Business Development Officer , Katara Hospitality »

over all pleasant , FO. over night team declined to allow me booking hotel car for morning RT. and recommended to hail a taxi around the corner which was a upsetting to say the least , excuse given " its misunderstanding doorman thought you are not hotel guest " ...even if i was not staying over shouldn't the hotel serve their clients ALL....? checked out and get additional charges to my CC without authorization please be kind to advise

Dina H. Business - 10/09/2018 AccorHotels certified review
« Way better than last time »

I enjoyed the fresh fruits at the breakfast. I would have wanted bananas to be included as well. When I tried the hotel the first time when it was just opened, almost everything was in compote form i.e. no fresh fruits. Also, the bakery this time was good while last time it was horrible. I think a major improvement this time is the overall smell of the hotel. Last time, the hotel had a fart smell that all our group felt and was really upset about. Bravo for the improvements and to more success in the future.

Afnan M. Friends - 05/09/2018 AccorHotels certified review
« Excellent »

All the people we met; at the reception, concierge, restaurant & room services were very helpful and welcoming.

Ayah A. Solo - 02/09/2018 AccorHotels certified review
« I highly recommend this hotel for its cleanliness, friendly staff, great location & services. »

I was very impressed. It was the best hotel experience I have had in Amman until date.

Yadgar H. Solo - 31/08/2018 AccorHotels certified review
« Fabulous »

It was an excellent experience

Nicholas -. G. Couples - 30/08/2018 AccorHotels certified review
« A great experience »

- the hotel is beautiful - lots of restaurants and lounges - the pool is beautiful and well sized - but difficult to separate children and adults - the gym is amazing and beautiful and just perfect - the morning breakfast is nice - and large - only comment is that croissants were dry - steak house was delicious

Ahmed A. Families - 30/08/2018 AccorHotels certified review
« Good »

Below expectations

A L. Families - 29/08/2018 AccorHotels certified review
« Great Service! »

very professional and courteous

Anonymous Families - 29/08/2018 AccorHotels certified review

It was very good. The hotel is very nice. Below are my negative or positive comments: Firstly when I called before I come , the employee who answered my questions regarding pricing was rude in a way , doesn’t want to waste his time talking or giving details , rude . But when we came : the receptionist ( man ) can’t remember his name ( he was amazing ) you should keep this person:) The room is very nice luxurious To my surprise the pool area is not cleaned well. For example, we ate French fries with ketchup we came the following day and we sat on the same area , I found the same ketchup that was spilled on the table found there ( so no cleaning is done at all) Even we changed our place , we found spaghetti on the floor and this is in the morning but obviously no cleaning is done, even the pool water shows that it’s not cleaned . The pool heating is very good ( the water is not cold which is great ) I felt the life guard doesn’t know his job since he said kids who r below 6 years should leave the pool and go to kids pool ?? So the family shouldn’t do any swimming if the family has a baby aged 6 and below . Usually hotels provide kids pool but it’s optional, u don’t force parents to go stay with kids in the kids pool. Also kids pool is not heated . I was planning to come back but will think twice bkz if the swimming pool area cleanliness.

Hassan O. Friends - 26/08/2018 AccorHotels certified review
« The quality of the staff is not to the expected level. »

I had a very good impression the first hours at the hotel. The facility is very nice, the Staff are friendly but they lack the professional Hotel experience. I had few incidents that made me book somewhere else in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassan O., Thank you for taking the time to tell us about your experience at the Fairmont Amman. We are delighted to know that you appreciated our Facilities and efforts. However, we would apologize that we were unable to meet your expectations in some aspects during your stay especially the Check-in, Check out and Room cleanliness. Please feel free to reach me via my email at Fa… to discuss further details in regards to your experience. Rest assured that your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Farah Faraj Executive Assistant to the General Manager

Lina H. Friends - 24/08/2018 AccorHotels certified review
« Extremely satisfied »

It's was great,enjoyed every bit of it,excellent room services,everyday was extremely polite & kind. Outstanding breakfast! Will always choose Fairmont whenever I go to Amman. Best Lina

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina H., We very much appreciate your comments regarding your stay at the Fairmont Amman. I am pleased to read that you had a pleasant stay with us. Furthermore, we really appreciate you highlighting our breakfast offerings and the services provided. I will certainly pass your message of appreciation to the team. In addition, I have no doubt that your acknowledgment of the efforts of our team members will only serve as encouragement in our efforts to continuously improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Farah Faraj Executive Assistant to the General Manager

Karl F. Solo - 23/08/2018 AccorHotels certified review
« Unexpected Luxury at the Heart of Amman »

It was quite a surprise finding a gem in Amman. Before my visit in Jordan, only one other Fairmont property stands out from my experience, and that would be San Francisco's Fairmont– That's about to change. Fairmont Amman delivered an exceptional service that I highly value whenever staying at a luxury property. I do airline, hotel, and travel reviews and find that only a handful of luxury properties really is able to deliver an exceptional service. I am a member of the President's Club pre-Accor merger and find it very generous that I was able to carry-on my membership with them. That being said, I was surprised to be upgraded to the Gold experience upon check-in (Top floor, Gold lounge Access, and butler service), and find it such a great perk. It really gives me the notion of the amount of value and recognition the chain provides its members–something we loyalist really appreciate. The check-in process was seamless. I was assisted all the way to my room on the 16th floor, and was introduced to the butler. This is something I never experienced in any Fairmont properties before. The room was stunning to say the least! The quality of furnitures, luxurious feel, room ambience, and bed comfort all exceed my expectations. Awaiting in my room is a welcome note and amenity, which were a nice touch. The next day, I get to indulge in some nice Jordanian breakfast buffet at the fabulously decorated Nur restaurant. Overall, it was a great treat! Even though I only stayed at the hotel for the night before proceeding to my tour of South Jordan, It offered more than what I was ever expecting. The hotel embodied what you would expect of the brand and more. I would gladly stay at Fairmont Amman again if given the chance. The recognition they provide to members, the quality of stay, the sleep comfort, and overall value are only a few examples of why I highly recommend staying at the Fairmont Amman! Thanks for an amazing stay! See you again!

Waleed Couples - 22/08/2018 AccorHotels certified review
« Great experience »

I love the location, atmosphere and the staff was the star of this experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waleed A., We very much appreciate your comments regarding your stay at the Fairmont Amman. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your highlights in regards the staff and the services provided are highly appreciated and It will certainly be shared with the entire team. It’s also delightful to know that enjoyed our location in the heart of the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Anonymous Business - 21/08/2018 AccorHotels certified review
« Mr »

Excellent

Muawiya S. Families - 20/08/2018 AccorHotels certified review

very satisfied

Chirine (. S. Families - 20/08/2018 AccorHotels certified review
« Mrs Cherine S. »

The Hotel is beautiful but the management is very very poor , the rooms are dirty and each time something is missing, key of room don’t work we had to change few time the Ac stopped few time during my stay .. Tamara was very helpful.. sometimes I use to call the concierge for help he never retuned my calll .., the management is extremely poor unfortunately the hotel is only beautiful from the outside

Anonymous Business - 20/08/2018 AccorHotels certified review

Staff were extremely helpful throughout all sections of the hotel and facilities.

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