Hotel - Fairmont Amman
Fairmont Hotel Fairmont Hotel

Fairmont Amman

4.6/5 559 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • QUEEN ALIA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring a range of room categories and residences for all your needs, you will be surrounded by contemporary amenities, plush bedding, elegant bathrooms and spacious luxury to put you at your best for discovering Amman.Choose from Fairmont Room, Deluxe Room, 1 Bedroom or 2 Bedroom Suite. Our specialty suites are Signature Suite, Amman Suite, and the Fairmont Penthouse Suite. For long term guests, we have Fairmont Residences, including 1 or 2 bedrooms, and executive.

  • 317 rooms
  • 208 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 559 reviews

Our guest reviews for Fairmont Amman

100% genuine reviews from our guests

Find out more
Fahad Couples - 10/11/2018 AccorHotels certified review
« best in Amman »

the hotel food , location , service are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahad A., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shazia A. H. Business - 06/11/2018 AccorHotels certified review
« Beautiful hotel but service can be improved »

Definitely a Beautiful hotel. However I Complained about the light in my dresser and it wasn’t fixed. Also at checkout I needed a car for the airport, which came 15 minutes late and caused me a lot of stress On the last day, The club wouldn’t serve me any light meal even though I told them I have a flight and need to leave by 5 pm. They said sorry service starts at 5 pm. I was there at 4 45 and they said nothing is ready - not expected from a hotel that is charging extra for club access..

Sandra Business - 05/11/2018 AccorHotels certified review
« It was a nice stay »

I like the room so much, it is comfortable, nice view. However what I didn't like it that, the next morning after the room service was done, I found the fruit plate that I ate, it was not changed, I am not asking for a refill, but at least I had expected the plate to be removed. It is not that annoying to me however I expected a 5 stars hotel to have this as least of my expectations. however the overall stay was amazing, the spa is amazing, all staff without exceptions are very welcoming.

David Business - 05/11/2018 AccorHotels certified review
« Fabulous »

It was a very pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such positive feedback every day from our valued guests. It seems we met and exceeded your expectations during your stay with us! At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Saerah Friends - 03/11/2018 AccorHotels certified review
« Dissapointed »

Mainly disappointed with the bedroom and bathroom which were not clean. Between the hairs and others (??) seen on the bath tub and towels which was gross and the bed was not made well and the inconsistent of turndown service plus the bathroom amenities not supply sufficiently was a surprise as this is a norm for any hotel, especially to all 5 star hotels. FB - Nassim was just so-so. Japanese restaurant was great! Front Office and concierge - short on staff. Upon check-out Iwas over billed. The receptionist was more interested in defending those charges ( I was charged daily breakfsat although I had called FO to cancel that on the second day, and over charged for private car rate!). It took me 30 mins to sort that out which this has never happened throughout all my experience!

Khaled Couples - 03/11/2018 AccorHotels certified review
« We’re coming back again »

It was a great experience, the hotel is clean, staff are friendly, breakfast was rich

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khaled A., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We truly appreciate your kind highlights in regards our Food offerings, cleanliness and the service provided by our team members. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Haifa A. Business - 02/11/2018 AccorHotels certified review
« Ms »

The whole experience was fantastic ; it felt like home in the rooms with so much space The service was excellent

Hani K. Couples - 01/11/2018 AccorHotels certified review
« Amazing »

It’s always nice to be home and Fairmont Amman is my second home I love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hani, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Hence, we have taken note of your comments, evaluations, and experiences with regards to the checkout service and will address them with the concerned department heads accordingly. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Amman in the near future. Best Regards Farah Faraj Executive Assistant to the General Manager

Mohamed Business - 01/11/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Please feel free reaching me via email at Fa… to obtain additional details in regards your dining experience and the quality of Food & Beverage as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Wael S. Families - 01/11/2018 AccorHotels certified review
« great stay »

it was a good experience except for the customer service in the Fairmont Gold in the 16 th floor was horrible . I felt like im begging for service . the big tall guy I don't know his name was so mean and smart A. I will never deal with him again I thought you pay extra for quality service but yet at the Fairmont gold its the opposite .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael s., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Hence, we have taken note of your comments, evaluations, and experiences with regards to the services provided in the Gold Lounge and will certainly address them with the concerned department heads accordingly. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Amman in the near future. Best Regards Farah Faraj Executive Assistant to the General Manager

Simon K. Business - 01/11/2018 AccorHotels certified review
« Bad Room »

I used my voucher and upgraded to a suite. I was shocked upon entering and finding dirty socks on the floor, broken glass, empty bottle of wisky, used soap in the toilet and long hair all over the carpet. Really disappointed. Dinner was great at salt and breakfast was supperb. The lounge needs more attention.

Anonymous Couples - 31/10/2018 AccorHotels certified review
« Escape to Fairmont Amman »

after a long flight and touring of Amman we just wanted to put our feet up and rest by the pool. The best place-the Fairmont!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. While we thank you for your kind words in regards your overall experience, please accept our apologies that you didn’t feel comfortable in your room due to the smoke smell. I have personally shared, addressed and discussed your feedback to our team. We assure you that we are taking steps to ensure such occurrences are not repeated. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I have noticed that you were not satisfied in regards to the Le Club Membership, please free reaching me via email to discuss further details . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Syed Families - 27/10/2018 AccorHotels certified review
« Mr »

Splendid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Amman in the near future. Best Regards Farah Faraj Executive Assistant to the General Manager

Yazan Couples - 25/10/2018 AccorHotels certified review
« Average »

I am a huge fan of Fairmont Amman, and I assume you already know that as I have been referring/recommending many friends and colleagues to be accommodated in Fairmont rather than any other hotel in Amman. However, this was my first Gold experience and I have to admit that I was a bit disappointed as I was expecting a memorable pampering experience. I did not see any added value of having the Gold service. On the other hand, the first room I was given had a really bad smell. While staff were understanding and changed my room immediately, the fact that it happened at Fairmont is unpleasant enough as I always have high expectations in terms of quality and service at the Fairmont. Furthermore, we were told that we will be having a dedicated butler service which did not happen at all.

Anonymous Friends - 24/10/2018 AccorHotels certified review
« Employees need further training »

It was abt staff handling my concerns, which was too bad

Susan L. A. T. W. Business - 24/10/2018 AccorHotels certified review
« Excellent service. Staff superior »

Staff is great. Surpassed our expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such positive feedback every day from our valued guests. It seems we met and exceeded your expectations during your stay with us! At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Anonymous Couples - 24/10/2018 AccorHotels certified review

Luxurious hotel that gave us great servixe

Our hotel has responded to the review
Our hotel has responded to the review

Dear our Valued Guest, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Rest assured that this feedback will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Amman in the near future. Best Regards Farah Faraj Executive Assistant to the General Manager

Joe Business - 24/10/2018 AccorHotels certified review
« Exceeded expectations. »

Great service, great rooms, and many (dining) choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We truly appreciate your kind highlights in regards our Venue offerings, Rooms and the service provided by our team members. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Hertsdoc Business - 24/10/2018 AccorHotels certified review
« Wonderful experience at the Fairmont Amman »

By chance we stayed for one night on our way back from a medical conference at the Dead Sea via Petra to the UK. The hotel is absolutely beautiful, the staff really helpful, the facilities amazing (particularly the spa) and the restaurants varied with high quality cuisine. We had such a wonderful time that we decided to stay in the hotel and not venture out into the city. Had we realised how lovely the hotel was we would have cut short our stay in Petra and spent more time at the Fairmont Amman - Petra hotels (including Movenpick) were totally second rate in comparison!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HertsDoc, Thank you for taking the time to fill out the survey following your recent experience at Fairmont Amman! It’s always a pleasure to receive such positive feedback every day from our valued guests. We are glad that we met and exceeded your expectations in all aspects. Thank you for highlighting the service provided by the team and for appreciating our amenities and facilities during your visit. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

Anonymous Solo - 22/10/2018 AccorHotels certified review
« Beautiful hotel but could work on service a bit »

Beautiful hotel but could improve service. I found a broken piece of glass in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Please feel free reaching me via email at Fa… to obtain additional details in regards the service as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Farah Faraj Executive Assistant to the General Manager

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