Hotel - Fairmont Amman
Fairmont Hotel Fairmont Hotel

Fairmont Amman

4.6/5 353 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 135.00 JOD Non member rate
From 135.00 JOD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • QUEEN ALIA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • 6 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring a range of room categories and residences for all your needs, you will be surrounded by contemporary amenities, plush bedding, elegant bathrooms and spacious luxury to put you at your best for discovering Amman.Choose from Fairmont Room, Deluxe Room, 1 Bedroom or 2 Bedroom Suite. Our specialty suites are Signature Suite, Amman Suite, and the Fairmont Penthouse Suite. For long term guests, we have Fairmont Residences, including 1 or 2 bedrooms, and executive.

  • 317 rooms
  • 208 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
d
4.6/5 AccorHotels Rating 353 reviews

Our guest reviews for Fairmont Amman

100% genuine reviews from our guests

Find out more
Karima G. Families - 12/07/2018 AccorHotels certified review
« Fantastic! »

clean, nicely designed room, with sufficient space. friendly staff, are willing to help. specially Nour restaurant staff and the Spa facilities are great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such a positive feedback every day. Your highlights regarding the Cleanliness, Rooms design, Staff and the Spa Facilities are highly appreciated. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

P. Business - 11/07/2018 AccorHotels certified review
« Great experience... »

Staff is Friendly, well maintained and within walking distance from all amenities.

Maryam Families - 11/07/2018 AccorHotels certified review
« Beautiful Hotel »

The hotel was beautiful but the Front Desk staff are clueless and are 0% customer service focused!

Mohamed H. S. Families - 11/07/2018 AccorHotels certified review
« Mr »

It was Avery elgent and lovely staying and all the stuff was very friendly and kind the food was excellent Thank you very much see you soon at the end of August

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed S., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. Your highlights regarding the Staff, our food offerings are highly appreciated. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your feedback and we are looking forward to welcome you back on August! Best Regards

Alan K. Business - 11/07/2018 AccorHotels certified review
« Fantastic stay ! »

Great, with excellent service, facilities and food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan K., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such a positive feedback every day from our valued guests. It seems we met and exceeded your expectations during your stay with us! At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

Dieter K. B. Business - 11/07/2018 AccorHotels certified review
« Fabulous hotel with excellent staff! »

Outstanding property with very large rooms, great F&B outlets and good conference and banquet facilities. Very polite, friendly and professional team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter B., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. Your highlights regarding our exceptional Venues, spacious Rooms, Banqueting Facilities are highly appreciated. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

Rola A. Families - 10/07/2018 AccorHotels certified review

The staff was great. The hotel was clean love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rola A., Thank you for taking the time to fill out the survey following your recent experience at Fairmont Amman! It’s always a pleasure to receive such a positive feedback every day from our valued guests. We are glad that we met and exceeded your expectations in all aspects from the Cleanliness and the outstanding service provided by the team. At Fairmont; we strive to provide a personalized service for our guest and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

Anonymous Families - 10/07/2018 AccorHotels certified review
« Exceptional staff, beautiful property but many technical problems with our room. »

The staff could not be more pleasant, helpful, patient, genuine and kind. The property was immaculate. We had so many surprising technical/lighting problems with our room. Our bathroom vanity lights didn't work at all, there was no light bulb in the desk lamp, and when my sister entered the room with the key in the morning, all the lights turned in and woke up my son. I know that must be a convenience factor, but there are circumstances that foil the helpfulness of that programming. Also, I would turn the TV off and it would turn itself back on.

Louis Business - 10/07/2018 AccorHotels certified review
« a very comfortable stay »

My stay at Fairmont was very nice, as expected. The staff is pleasant and always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Amman in the near future. Best Regards

Amira A. S. Business - 10/07/2018 AccorHotels certified review
« Not up to my expectation at all »

Below than average room. Very bad housekeeping. Not the normal Fairmont standard.

A T. Business - 04/07/2018 AccorHotels certified review
« WonderfulHotel »

Excellent hotel. If I’m being really picky the service at the pool bar could have been a lot better. Otherwise lovely place fab restaurants great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A T. , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such a positive feedback every day from our valued guests. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

Pakinaz F. Families - 04/07/2018 AccorHotels certified review

Very pleasant, however there are some things that you need to improve on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bakinaz F., Thank you for taking the time to fill out the survey following your recent experience at Fairmont Amman! At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please do not hesitate to contact me directly on my email Fa… if you wish to discuss your experience in further details as we would love to know more .This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

Gabriela Couples - 02/07/2018 AccorHotels certified review
« Cozy and relaxing »

We loved the hotel - comfy bed, big bathroom, great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriela , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It’s always a pleasure to receive such a positive feedback every day from our valued guests. It seems we met and exceeded your expectations during your stay with us! At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for highlighting your say especially our comfortable beds, bathroom and our food offerings. We are looking forward welcoming you back to create another enchanting experience. Best Regards

Carlos M. Families - 02/07/2018 AccorHotels certified review
« Fantastic »

Very nice hotel very good service very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It was a pleasure having you staying with us. Your glowing comments about our incredible features and location, attentive staff will definitely be shared to the entire team. Feedback such as yours serves as great motivation for us to continue serving with excellence. Once again, thank you for your feedback and we are looking forward to welcome you back soon. Best Regards

Mohammad H. Solo - 01/07/2018 AccorHotels certified review
« Amazing »

My stay at the hotel was more than wonderful and if I had the opportunity I would go back again and again but I wish to reduce the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. While we thank you for your kind words regarding your stay, we are sorry to hear that our prices have influenced your overall experience, therefore, they are indeed aligned with other Hotels and in Jordan. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and we hope to welcome you again in the future. Best regards,

Omar A. Couples - 01/07/2018 AccorHotels certified review
« excellent experience »

Enjoyed staying, very professional support staff and very good designs and decoration

Our hotel has responded to the review
Our hotel has responded to the review

Dear Omar , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. I am glad that you appreciated the hotel unique décor and found our staff very professional and supportive. It’s pleasant that you enjoyed your recent stay with us and you were impressed with our perfect Service, facilities and Amenities. Please feel free to contact me directly at Fa… if you have any other suggestions of improvement that could have perhaps helped you score us better. Best Regards

Konstantinos M. Couples - 01/07/2018 AccorHotels certified review
« Great stay at Fairmont! »

Everything was just great in this hotel! The staff is very accommodating and more than kind. The rooms are extremely clean! We would love to stay there again! Try one of the many restaurants which are all very nice, with Tsuki being one of the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantinos , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It is wonderful to hear that you were impressed with our immaculately clean rooms, delicious food options and high standards of service. Tsuki: provides a wonderful array of Japanese dishes that are sure to please any customer and I am glad you enjoyed it. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward welcoming you back to create another enchanting experience. Best Regards

Maher Couples - 30/06/2018 AccorHotels certified review
« Pleasant stay »

Very nice new hotel, but the service touch is missing I asked for help to take my bags down on check out I had to call twice and after 20 minutes I decided to carry my own bags and go down, very disappointing and the staff didn't even sincerely apologize although I let them know

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maher A., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We apologize for any inconvenience you faced with regards to Check outexperience. Rest assured that your comments are important to us and we will work on improving our product and services. That being said, I am glad that you enjoyed your overall stay with us and please feel free to contact me directly at Fa… if you have any other suggestions of improvement that could have perhaps helped you score us better. Best Regards

T. L. Solo - 30/06/2018 AccorHotels certified review
« Amazing stay »

The hotel is very clean, rooms are spacious, bathrooms very well dispatched

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. , Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We apologize for any inconvenience you faced with regards to check-in experience. Rest assured that your comments are important to us and we will work on improving our product and services. That being said, I am glad that you enjoyed your overall stay with us and please feel free to contact me directly at Fa… if you have any other suggestions of improvement that could have perhaps helped you score us better. Best Regards

Anas M. Solo - 27/06/2018 AccorHotels certified review
« Great hotel »

Great decent hotel. Staff were amazingly nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anas M., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. At Fairmont; we strive to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. While we thank you for your kind words, please accept our apologies that we failed to meet your expectations with the cleanliness, arrival and departure experience. I have personally shared, addressed and discussed your feedback to our team. We assure you that we are taking steps to ensure such occurrences are not repeated. Please rest assured that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 135.00 JOD Non member rate
From 135.00 JOD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates