Hotel - Swissôtel Al Maqam - Tower F
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Maqam - Tower F

4.3/5 2,671 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 1 restaurant(s)
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Hotel location

Our rooms

  • 1,624 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,671 reviews

Our guest reviews for Swissôtel Al Maqam - Tower F

100% genuine reviews from our guests

Find out more
A., A. S. Couples - 12/08/2018 AccorHotels certified review
« Best of the best »

So wandrfull with al kaabah view , amazing breakfast .

Sahal Families - 11/08/2018 AccorHotels certified review
« Enjoyable stay but could've been better »

Pros: - The breakfast was very good especially the Croissant, so fluffy and smooth. - It's location is somewhat hidden but once you know your way around to it, it's all good since it's near to most shops and restaurants in the area. - The receptionists, bell/room boys and the staff at the restaurant attitudes were very welcoming, cooperative and professional. - The cleanliness is, at least during our stay, was stellar. - The quiet atmosphere in the room i.e. couldn't hear the noise of our neighbors. Cons: - The pillows were flat and were not comfortable at all. - The Shower door couldn't be closed due to, as the staff said, Maintenance which I find it unacceptable; they could've offered us another room that does not have this problem. - Some of the security staff are treating you like a criminal. - Some of the elevators in the third row got stuck and didn't open its doors on the floor we stayed at i.e. 28, so we had to skip our floor and get on the 29th then take another elevator to get to ours. - The low number of receptionists is concerning since most of the guests complaints I've heard and read about this hotel are related to it

Rana Families - 10/08/2018 AccorHotels certified review
« Nice place to stay »

Nice hotel with the best service I'm looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Rana, Thank you for your lovely review. We are delighted to know that you enjoyed your stay at Swissôtel Al Maqam Makkah and that you were satisfied with our services. Looking forward to your next stay with us. Regards, Guest Relations.

Dr M. N. A. Families - 07/08/2018 AccorHotels certified review
« Good »

It was extremely satisfying. Management was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Muhammad, Thank you for your review. We are delighted to know that you enjoyed the overall ambiance of Swissôtel Al Maqam Makkah and that you were satisfied with the professionalism of our management team. Looking forward to your next stay with us. Regards, Guest Relations.

Nadeem Q. Solo - 03/08/2018 AccorHotels certified review
« Excellent »

Very satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nadeem, Thank you for your review. We are delighted to know that your stay at Swissôtel Al Maqam Makkah was satisfying. We hope we will welcome you again soon. Regards, Guest Relations.

Eman Solo - 02/08/2018 AccorHotels certified review
« Doctor »

Everything was excellent staff are friendly, professional and helpful. Food was good and fresh. Availability of what we usually forget to take in any trip, tooth brush and scissor to cut hair after Omrah.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Eman, Thank you for taking the time to write this review. It is our pleasure to know that you enjoyed the overall ambiance of Swissôtel Al Maqam Makkah, particularly our delicious food, the professionalism of our staff, and our services. We look forward to your next stay with us. Regards, Guest Relations.

Dr M. A. Families - 02/08/2018 AccorHotels certified review
« Professional staff and excellent stay »

Professional staff , excellent reception, nice room, very good food and excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Mahmoud, Thank you for your review. At Swissôtel Al Maqam Makkah, guest satisfaction is our top priority. We are glad to know that you had a pleasant stay with us and that you were satisfied with the professionalism of our staff, our delicious food, and our rooms. Looking forward to welcoming you again soon. Regards, Guest Relations.

Muhammad S. Friends - 02/08/2018 AccorHotels certified review
« Dr »

Hotel is very clean, good location and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhammad, Thank you for your review. At Swissôtel Al Maqam Makkah, guest satisfaction is our top priority. We are glad to know that you enjoyed your stay with us and that you were satisfied with our unique location near the Holy Mosque and the friendliness of our staff. Looking forward to welcoming you again soon. Regards, Guest Relations.

Azizah A. Couples - 30/07/2018 AccorHotels certified review
« أنصح بالإقامه في سويس أوتيل المقام »

It was satisfied begening with near the hotel from AlHaram Mosque and very nice and professional receptionest (Ismael) ,end with delciose breakfast and the good services that we recived during our staying in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Azizah, Thank you for your review. We are delighted to know that you enjoyed your stay at Swissôtel Al Maqam Makkah and that you enjoyed our unique location near the Holy Mosque and our delicious breakfast. Your recommendation is deeply appreciated and we look forward to your next stay with us. Regards, Guest Relations.

A. Couples - 29/07/2018 AccorHotels certified review
« Excellent location with great breakfast »

Excellent location, great breakfast, clean room and friendly staff all in a great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. It is our pleasure to know that you enjoyed your stay at Swissôtel Al Maqam Makkah along with our unique location near the Holy Mosque and our delicious breakfast. Looking forward to your next stay with us. Regards, Guest Relations.

Emad A. Families - 27/07/2018 AccorHotels certified review
« Wonderful experience »

The hotel was excellent and the services was amazing especially the breakfast was extremely helpful and healthy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Emad, Thank you for your review. We are delighted to know that you enjoyed the overall ambiance at Swissôtel Al Maqam Makkah, particularly our healthy and delicious breakfast and our services. We look forward to welcoming you again soon. Regards, Guest Relations.

Waelhussein Families - 27/07/2018 AccorHotels certified review
« Very good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wael, Thank you for your lovely review. We are delighted to know that you enjoyed your stay at Swissôtel Al Maqam Makkah. We are looking forward to welcoming you again soon. Regards, Guest Relations.

Hesham S. B. O. Families - 26/07/2018 AccorHotels certified review
« Very good »

Very good location, nice staff and the room very clean with view to haram

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hesham, Thank you for your review. It is our pleasure to know that you enjoyed your stay at Swissôtel Al Maqam Makkah along with our unique location and breathtaking view of the Holy Mosque. Looking forward to serving you again during your next visit to the Holy City. Regards, Guest Relations.

Mohammed Families - 22/07/2018 AccorHotels certified review
« Really was wonderfull »

Great experience Nice view to Alharm & Kaaba

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed, Thank you for your review. We are delighted to know that you enjoyed the breathtaking view of Swissôtel Al Maqam Makkah overlooking the Holy Mosque. Looking forward to welcoming you again soon. Regards, Guest Relations.

Ashraf Solo - 20/07/2018 AccorHotels certified review
« Excellent in every respect »

On arrival, the Reception staff were very friendly, welcoming and helpful. The room was spotless. Even though it was a very short stay, the room was always kept clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ashraf, Thank you for your review. We are glad to know that you enjoyed your stay at Swissôtel Al Maqam Makkah. Looking forward to welcoming you again soon. Regards, Guest Relations.

Ahmed H. Families - 19/07/2018 AccorHotels certified review
« Wonderful and recommended for family »

Great and wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed, Thank you for your review. We are glad to know that your stay at Swissôtel Al Maqam Makkah was pleasant and satisfying. Your recommendation is deeply appreciated. Looking forward to welcoming you again soon. Regards, Guest Relations.

Asim S. Families - 18/07/2018 AccorHotels certified review
« Very good »

Really I feel very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Asim, Thank you for your lovely review. We are glad to know that your stay at Swissôtel Al Maqam Makkah was pleasant and enjoyable. Looking forward to your next stay with us. Regards, Guest Relations.

Farhan R. Families - 18/07/2018 AccorHotels certified review
« worst possible no more booking.com »

From my booking it is clearly evident that i inform exact no of persons which were 10 persons 8 edults two teen agers 12 years of age when we checked in we were given three rooms with two beds each means bed for six people later they say okay we will add one extra bed in two rooms means for 8 people i have to take one extra room i dont know why coordination between booking. com and hotels work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Farhan, Thank you for taking the time to tell us about your experience at Swissôtel Al Maqam Makkah. Your feedback is very important to us; it helps us maintain our level of services and improve when needed. We assure you that your comments are taken into account and will be shared with the concerned department. Hopefully, you will give us another chance soon to better serve you. Regards, Guest Relations.

Adeel A. Families - 18/07/2018 AccorHotels certified review
« Excellent hotel, location and breakfast :) »

Overall, great experience and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adeel, Thank you for your review. We are delighted to know that you enjoyed the overall ambiance at Swissôtel Al Maqam Makkah, particularly enjoying our unique location near the Holy Mosque and our delicious breakfast. We look forward to serving you again. Regards, Guest Relations.

Raja K. A. Solo - 17/07/2018 AccorHotels certified review
« It was great »

was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raja, Thank you for your review. We are delighted to know that you enjoyed your stay at Swissôtel Al Maqam Makkah. We are looking forward to serving you again. Regards, Guest Relations.

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