Hotel - Swissôtel Al Maqam - Tower F
Swissôttel Hotel Swissôttel Hotel

Swissôtel Al Maqam - Tower F

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4.4/5 2,057 reviews
All hotels in Al maqam
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 1 restaurant(s)
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Hotel location

Our rooms

  • 1,624 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 2,057 reviews

Our guest reviews for Swissôtel Al Maqam - Tower F

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Hesham M. S. K. H. Families - 16/05/2018
« Extremely satisfied »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hesham, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Mohamed A. O. Families - 16/05/2018
« service and location »

was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alaeldin Mohamed, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Amal I. A. H. Business - 15/05/2018
« Wander full »

The receptionist was so cooperative and nice Room service v good Breakfast was delicious and good service But the hotel policy for bucking was so difficult

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amal, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Moin U. C. Families - 15/05/2018
« Good »

Good customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Moin Uddin, Thank you for choosing Swissotel Al Maqam for your recent stay in Makkah. We are happy to know that you enjoyed our hospitality during your stay. As of the rest of your comments, they have been shared with the concerned department in order to be addressed. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

AccorHotels certified review
O. S. Families - 15/05/2018
« Alhamdulilah very near to haram , got upgraded to partial haram view.nice very good breakfast . »

Alhamdulilah very near to haram , got upgraded to partial haram view.nice very good breakfast . but since wlwe were travelling as family.we got a room with two separate beds which was really surprising as we had a baby which we had already specified

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for choosing Swissotel Al Maqam for your recent stay in Makkah. We are happy to know that you enjoyed our hospitality during your stay. As of the rest of your comments, they have been shared with the concerned department in order to be addressed. We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

AccorHotels certified review
Saad A. Families - 14/05/2018
« Good but very less spacious room »

Excellent but as compare your breakfast with Le Meridian, it was OK

AccorHotels certified review
Abdulla A. J. Families - 12/05/2018
« In general was good »

It will be my last stay in this hotel, I WiFi service was very slow and also many time the service was not available

AccorHotels certified review
Mohmmad A. Solo - 11/05/2018
« Amazing »

It was amazing experience . I would like to say thank you for reception staff for there welcoming . Spiacially Mr. Ahmad .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohmmad, Thank You for taking time to write us, it is always a pleasure to receive such a positive feedback, we will defiantly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely. The Management

AccorHotels certified review
Anonymous Families - 11/05/2018

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Moidin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Shah Families - 11/05/2018
« great stay »

Excellent. No problems, except minor problem with shower door

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Akbar Shah, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Anonymous Couples - 10/05/2018
« the best hotel »

nice hotel friendly staff perfect location clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Majed, Thank you for taking the time to complete the survey following your recent stay at Swissotel Al Maqam, Makkah. We appreciate your encouraging feedback and we will be certain to share your kind compliments with our team members. We are glad to know that you have enjoyed our Hospitality. Thank you once again for sharing your experience, and we look forward to welcoming you again at Swissotel Al Maqam In the near future. Yours sincerely The Management

AccorHotels certified review
Mohdhussin Families - 10/05/2018
« Very Good »

Good experience, smooth check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohd, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Essa M. Friends - 10/05/2018
« Excellent with thank to Al-Waleed »

Al-Waleed showed as the respect and hospitality of the holy city. Big thanks to him. Of course, thanks to you too Swissotel for our pleasant one day stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Essa, Thank you for taking the time to complete the survey following your recent stay at Swissotel Al Maqam, Makkah. We appreciate your encouraging feedback and we will be certain to share your kind compliments with our team members. We are glad to know that you have enjoyed our hospitality. Thank you once again for sharing your experience, and we look forward to welcoming you again at Swissotel Al Maqam In the near future. Yours sincerely The Management

AccorHotels certified review
Atif Couples - 09/05/2018
« Best service ever. »

Stayed here during my umrah voyage.. I was impressed by the level of service I recieved to make my trip extra special. Especially thanking osama who looked after us and went the extra mile for us on a number of occasions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Haji, Thank You for taking time to write us, it is always a pleasure to receive such a positive feedback, we will defiantly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely. The Management

AccorHotels certified review
Anonymous Couples - 09/05/2018

I was very satisfied with the first class facilities and services provided to us during our stay at this beautiful hotel so thank you ever so much. One more thing before I close, I am pleased to mention that I have recommended the hotel to other guests who are coming to perform Hajj this year from Oman..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Musabah, Thank You for taking time to write us, it is always a pleasure to receive such a positive feedback, we will defiantly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely. The Management

AccorHotels certified review
Futoon M. Families - 08/05/2018
« Great place »

I had a great experience at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Futoon, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

AccorHotels certified review
Dr M. J. A. Couples - 08/05/2018
« It was my 1st, but reasonably good experience. »

It was a short stay of two nights. We didn't explore all the facilities. However it was a comfortable stay with a very easy and fast access to the Haram, which actually mattered for us. Hope to longer in next visit and explore more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. muhammed A., Thank You for taking time to write us, it is always a pleasure to receive such a positive feedback, we will defiantly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely. The Management

AccorHotels certified review
Khaled K. Couples - 08/05/2018
« It was a pleasure to be in Swissotel »

It was a great experience with an extent services were provided and great cooperation from all the staff working there. Location is excellent, services were excellent, price was reasonable and quality of food, room services and other were excellent too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khaled, Thank You for taking time to write us, it is always a pleasure to receive such a positive feedback, we will defiantly share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely. The Management

AccorHotels certified review
A. Families - 07/05/2018
« Dr »

Smelly rooms , breakfast below expectation and almost the same in all days. Great reception staff . House keeping are excellent . Too expensive for side orders and food .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Qais, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Makkah I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

AccorHotels certified review
Nazeema Families - 05/05/2018
« excellent »

it was very nice the rooms were clean beds extremely comfortable the staff and the food was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nazeema, Thank you for choosing Swissotel Al Maqam for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

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