Raffles Europejski Warsaw 5 stars

Customer review rating 4.8/5 399 reviews
Raffles Europejski Warsaw
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Hotel extras

  • Butler service for all room categories

  • 106 elegant and sumptuous rooms and suites

  • Most spacious rooms in the city, starting from 40 sqm.

  • Art collection with 500 art pieces from Polish artists

  • Central location in historical part of the Warsaw next to Presidential Palace and Royal Route

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • WARSAW CHOPINPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Raffles Europejski Warsaw

Krakowskie Przedmiescie 13
00-071
warsaw
poland

Tel: +48222559500

Fax: (+48)222559501

Contact email

Check-in from 15h00

Check out up to 12h00

  • WARSAW AIRPORT WAW :   175 PL PILSUDSKIEGO

  • NOWY SWIAT UNIWERSYTET :  

  • By plane

    WARSAW CHOPIN At 9km / 5 miles - Shuttle paying

  • By train

    WARSZAWA CENTRALNA At 2km / 1.24 miles

GPS :52.241636, 21.014714

Our accommodations

Deluxe Room

  • Max. number of persons: 2
  • Area: From 38
  • Mini Bar

Raffles Room

  • Max. number of persons: 2
  • Area: From 45
  • Mini Bar

Junior Suite

  • Max. number of persons: 2
  • Area: From 60
  • Mini Bar

Junior Suite 2 Double Beds

  • Max. number of persons: 4
  • Area: From 60
  • Mini Bar

Grand Suite

  • Max. number of persons: 2
  • Area: From 81
  • Mini Bar

Signature Suite

  • Max. number of persons: 2
  • Area: From 70
  • Mini Bar

Raffles Suite

  • Max. number of persons: 2
  • Area: From 235
  • Mini Bar

Presidential Suite

  • Max. number of persons: 2
  • Area: From 185
  • Mini Bar

Our restaurants and bars

EUROPEJSKI GRILL

Type of cuisine: International

At breakfast, the freshest fruit, bakery and charcuterie are completed by hot a la carte dishes. The evening menu features modern interpretations of the classics using the best local ingredients.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOURSE WARSZAWA

Type of cuisine: Cafe

The original Europejski Patisserie was famous throughout the city. Today's Patisserie, in white ivory and brass, celebrates that century-old heritage by continuing to serve the best cakes and pastries in Warsaw.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LONG BAR

Photo non contractuelle / Strictly non binding

A Raffles icon, legendary Long Bar brings together the best of the world's cocktails to Warsaw, including the signature Singapore Sling. The Asian influence continues with light, fragrant, authentic dishes and canapes from the orient.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUMIDOR

Photo non contractuelle / Strictly non binding

Where cigar lovers and connoisseurs of single malts, Cognac and Armagnac gather, with a decadent menu highlighting amazing chocolate indulgences.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 330

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Raffles Europejski Warsaw

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

399 reviews

Amazing

Customer review rating 4.8/5

Tomek Couples - 11/09/2019 AccorHotels review

One of the nicest hotels ever. Only negative was bar was closed for event. Some warning would have been appreciated.

Customer review rating 4.8/5

Anonymous Couples - 08/09/2019 AccorHotels review

Beautiful hotel, very nice staff, unfortunately you had the observance of start of wwII next door which made things difficult

Dear Mr. B., Thank you for taking the time to give us a positive feedback. We are delighted to know that you had a wonderful experience with us despite the event that took place during your stay with us. We appreciate your comments regarding our hotel and were looked after by our attentive team. Kindly mind that we note your comments about TV sound and we do have speakers in both bathroom and room - our Butlers are always happy to assist you and show how they work. We are so pleased to note that overall you scored your visit very highly and we hope to have a pleasure to welcome you back soon, Best Regards, Alisa Martyanova Guest Relatiosn Supervisor

Room and staff were great but the lack of the advertised swimming pool was a disappointment.

Customer review rating 4.8/5

J.z. Couples - 08/09/2019 AccorHotels review

We checked in during the commemoration of the 80th anniversary of the start of WWII which meant that the roads were closed in front of the hotel. We selected the hotel over some others due to the newness of the hotel and the swimming pool. When we checked in we were told that the pool was not opened which was a disappointment especially when there was a no refund policy in effect. However the room was above expectations and we enjoyed our stay and the location of the hotel.

Dear Mr. Z., Thank you for taking the time to give us a great feedback. We are delighted to know that you had a wonderful experience with us despite not opened swimming pool. However, we are trying not to post any information about swimming pool and we do not have it on our official website. We really appreciate your comments regarding your room and our great central location and we are happy that you had a great time with us. We do hope to have the pleasure of welcoming you back again soon with all operating facilities, Kind regards, Alisa Martyanova Guest Relations Supervisor

Best Hotel in Poland By Far

Customer review rating 4.8/5

James Couples - 06/09/2019 AccorHotels review

Best staff, best design, best experience.

Dear Mr. M., It is always a great pleasure to recieve a positive feedback from our regular guests. Our team is always looking forward to welcome you back at Raffles Europejski Warsaw, We are also thrilled to know that we are your hotel of choice in Warsaw and we hope to have the pleasure of welcoming you back again in the near future! Best Regards, Alisa Martyanova Guest Relations Supervisor

Excellent food, art concierge, but many staff not fluent in English

Customer review rating 4.8/5

Richard D. Couples - 27/08/2019 AccorHotels review

Excellent food, art concierge, but many Staff not fluent in English.

Dear Mr. D., Thank you for taking the time to provide feedback following your recent visit to Raffles Europejski Warsaw! We are so pleased you enjoed our F&B outlets as well as mentioned our unique art concierge. We appreciate sharing your concerns about room cleanliness and knowledge of English of our staff- we run a continuous program of educating our employees and improving language level. We are sorry to hear that you were not completely satisfied with your stay, but we hope to welcome you back soon and can ensure you that your next stay will be perfect in every way. Regards, Alisa Martyanova Guest Relations Supervisor

One of the best hotel I've ever stayed

Customer review rating 4.8/5

Worldpassport Couples - 27/08/2019 AccorHotels review

Service is extremely great. Everyone was super friendly and helpful. This is a true 5 star hotel

Dear Ms. C., We very much appreciate your comments regarding your recent stay at Raffles Hotel Europejski Warsaw. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Hotel Europejski Warsaw in the near future. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

Enjoyable and in a very nice room.

Customer review rating 4.8/5

John K. Couples - 26/08/2019 AccorHotels review

Everything was great except for one thing. I checked my bags for a few hours before leaving for the airport, and the tape used to identify the bags was very difficult to remove. Use a tape that can be easily be peeled off.

Dear Mr. k., Thank you for taking the time to complete a survey following your recent stay at Raffles Hotel Europejski Warsaw . We're delighted that you had an enjoyable experience with us. And thank you for bringing this important issue to our attention as only through such comments and observations we are able to continually improve the services we provide. We all look forward to welcoming you back very soon. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

Thank you and see you soon

Customer review rating 4.8/5

R. Solo - 26/08/2019 AccorHotels review

Perfect place, took care of me, my stuff and my friends. I will be back for sure.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Raffles Europejski Warsaw. It is always a pleasure to receive a positive feedback. I will share your comments with our team. We hope to see you back soon at your home away from home and can ensure you that your next stay will be perfect in every way. Sincerely, Alisa Martyanova Guest Relations Supervisor

Indeed, the most luxurious hotel in Warsaw.

Customer review rating 4.8/5

Luc Couples - 24/08/2019 AccorHotels review

Extremely friendly and helpful staff, brilliant restaurant as well as a bottle of champagne and gorgeous chocolate sweetness as a gift for our anniversary - that all makes our stay unforgettable! The pro worth to mention: soundproof windows making totally silence while being in the city center though! A small thing to improve: it would be worth to consider to keep a toilet brush as well as to have air ventilation system better functioning in the bathroom.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. We are delighted to provide a unique service experience for every customer and your feedback is very important to us. We are pleased that our service standards met your expectations and you had such an enjoyable experience with us during your anniversary stay. Thank you as well for bringing these issues to our attention, as it is only through such comments and observations that we are able to continually monitor and so improve the services we provide. We do hope to have the pleasure of welcoming you back again soon. Yours sincerely, Alisa Martyanova Guest Relations Supervisor

An amazing Hotel

Customer review rating 4.8/5

Chin Solo - 24/08/2019 AccorHotels review

This is an amazing hotel! Nice, Classical, Comfortable. It is 5 star! I should give it 10. But, I really want to gave it 6, because I was bothered by a few things. 1. The people who work in hotel knocked my door 5 times in 2 days while I was in my room to ask me if I need water? if I need any food? if I want a massage? if I ......!!! I don't know how many time they knocked my door when I was not in my room?? 2. The cleaning person left used towels (I used last night) in the bathtub and didn't give me new clean towels in second day!!! I call the front desk, they sent a gentleman came over to see it, but did'n do anything!! 3. The price of breakfast is 10 times higher then the restaurants are on out side of the hotel, but the variety and taste are as same as the restaurants are on out side of the hotel!!

Dear Ms. H., Thank you for taking the time to complete a survey following your recent stay at Raffles Hotel Europejski Warsaw. We are always trying to provide our guests with the highest standards of service and accomodate all the guest's needs, therefore I am very sorry to learn that we failed to meet your expectations on this occasion and please allow me to express my sincere apologies for the inconviniences which occured during your stay. We are delighted that despite these issues you had a chance to enjoy our hotel and we do hope to welcome you back in the future. Thank you again for bringing these important issues to our attention as we are continually trying to improve the services we provide. Sincerely, Alisa Martyanova Guest Relations Supervisor

Lovely hotel, helpful and friendly staff

Customer review rating 4.8/5

Anonymous Solo - 22/08/2019 AccorHotels review

Not having been in the hotel since its previous incarnation, back in 1994, I was very pleasantly surprised to see what the rebuilding had done. The hotel is beautiful, the public spaces elegant and lovely, the room well designed and comfortable, and the staff was always great, very friendly and helpful. No criticism, just praise. Well done to all.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Raffles Europejski Warsaw. At Raffles, we strive to provide a superior service experience for every customer and your feedback is very important to us. We are delighted that you enjoyed everything about your stay including our exquisite decor and spacious rooms, public areas and were looked after be our attentove team. We appreciate your sharing your concerns about Le Club Accor Hotels, and it is our hope that you will give us the opportunity to become better you in the near future. I do hope to have the pleasure of welcoming you back again soon. Kind regards, Alisa Martyanova, Guest Relations Supervisor

Everything was great!

Customer review rating 4.8/5

Lee B. Families - 22/08/2019 AccorHotels review

Everything was great!

Dear Mrs. B., We really appreciate your comments regarding your stay at the Raffles Europejski Warsaw. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback and we hope to see you again soon for another great journey with us. Sincerely, Alisa Martyanova Guest Relations Supervisor

Wonderful

Customer review rating 4.8/5

Fawaz K. Couples - 21/08/2019 AccorHotels review

Hands down , One of the best hotels in Europe ! The bed is extremely comfortable. The food was great . The service was amazing . Everything was super splendid

Dear Mr. A., We really appreciate your comments regarding your stay at Raffles Europejski Warsaw. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed our hotel as well as our attentive service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

Excellent

Customer review rating 4.8/5

Chris Business - 21/08/2019 AccorHotels review

Very happy

Dear Mr. C., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Alisa Martyanova Guest Relations Supervisor

Amazing

Customer review rating 4.8/5

Rami S. Families - 17/08/2019 AccorHotels review

One of the best hotels that I stayed in. The decor, the service and the food was excellent.

Dear Mr. S., Thank you for taking the time to leave such a complimentary review. I am so glad that you enjoyed a wonderful stay at Raffles Europejski Warsaw. We are thrilled you enjoyed the high level of personalised service, our great decor and our F&B outlets. We all look forward to welcoming you back to the hotel on your next visit. Best Regards, Alisa Martyanova Guest Relations Supervisor

Outstanding - highly recommended

Customer review rating 4.8/5

Elaine H. Couples - 15/08/2019 AccorHotels review

From the moment we entered the hotel we felt at ease and it definitely has a 'WOW' factor. Our initial greeting was from the reception staff who respectfully and informatively welcomed us to the hotel. We were then escorted, by our butler, on a tour of the hotel and then to our suite. The hotel is luxurious, relaxed and tastefully decorated and we were very pleased that we had chosen to stay there. The concierge team are courteous, obliging and knowledgeable. Our butler, Mariosz, was so attentive and considerate - it was a pleasure to have him look after us. We can thoroughly recommend Raffles and Warsaw, which is a lively and vibrant City to which we cannot wait to return.

Dear Mrs. H., What a joy it was to read your review. We are delighted to hear you enjoyed every aspect of your stay and were looked after by our attentive Butler team! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alisa Martyanova Guest Relations Supervisor

Luxury hotel anywhere in the world

Customer review rating 4.8/5

Paulo V. Couples - 11/08/2019 AccorHotels review

I’ve asked for an early check in and my expectations were overtaken. They had the room ready at 7 am . The journey had only started. Very professional and sympathetic team. Attentive to any demand and anticipating our needs. The bedroom was superb and the bed amazing. Everything thought to please the client. Thank you Raffles.

Dear Mr. V., Thank you for taking the time to provide such positive feedback following your recent visit to Raffles Europejski Warsaw! We are delighted you enjoyed everything about your stay and your expectations were truly exceeded! We are so pleased you had such a comfortable nights sleep in our fabulous beds and were looked after by our attentive team. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. Sincerely, Alisa Martyanova Guest Relations Supervisor

Beautiful Hotel, great service

Customer review rating 4.8/5

Pdar Business - 09/08/2019 AccorHotels review

Beautifully designed, great location, excellent service. The breakfast service on Sunday was very slow, and my only complaint was that I could hear people walking in the room above me, which is not expected ina a hotel of this caliber.

Dear Mrs D., Thank you for taking the time to review your stay at Raffles Hotel Europoejski Warsaw. Guest feedback is very important to us and we do note your comments regarding breakfast experience and audibility in you room. We are so pleased you enjoyed your stay including our décor and central location, and were looked after by our outstanding team. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future With kindest regards, Alisa Martyanova, Guest Relations Supervisor

Excellent

Customer review rating 4.8/5

Stefano Business - 09/08/2019 AccorHotels review

Most pleasant and comfortable

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Raffles Europejski Warsaw! Sincerely, Alisa Martyanova Guest Relations Supervisor

Excellent hotel with outstanding service

Customer review rating 4.8/5

Rob B. Couples - 07/08/2019 AccorHotels review

This was the last stop in our month long European trip and it was outstanding in many ways. The room was large and well appointed, the bed was very comfortable, breakfast each morning was very tasty with a good selection, and the service and assistance from the staff was outstanding. We had a couple of small issues with the toilet in our room, but this was fixed when we alerted the front desk. There was an issue with our transfer to the airport on our departure, but it was quickly sorted.

Dear Mr. B., We always appreciate feedback, and were delighted to learn that you enjoyed your stay! Guest feedback is very important to us and we do note your comments regarding departure experience. We are so pleased you had great nights sleeping in our comfortable beds and were looked after by our attentive staff. We do hope we will have pleasure of welcoming you back to Raffles Hotel Europejski in the future. With kindest regards, Alisa Martyanova, Guest Relations Supervisor
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