Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 2,213 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,213 reviews

TripAdvisor Rating  4.0/5  259 reviews

Certificate of excellence 2024

Lovely place to stay.

Customer review rating 5.0/5

C B. H. Friends - Confirmed reviews ALL

I would certainly come back again! Very friendly and helpful staff, great breakfast and very comfortable room. My only reservation was the lighting in the room. It was pleasant mood lighting but a few brighter ceiling lights would have been good especially when packing up to leave.

Good stay but let down by few things

Customer review rating 2.5/5

Phillip L. Solo - Confirmed reviews ALL

Great room & bed but just let down by cleaning in bathroom as there was someone poo on the shower seat luckily I didn’t need to use it as it was not the best thought after seeing that ..Otherwise food was good & room had lots of room

Great Location

Customer review rating 4.5/5

Dennis W. Couples - Confirmed reviews ALL

Lovely Hotel......we really enjoyed our short stay, and will definitely return again. Really nice staff and delicious food.

Dear Dennis W., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Family trip

TripAdvisor rating 5.0/5

Calebguo Families - TripAdvisor review

Very good experience. The kids received cute dolls and the staff has been very helpful and friendly. The rooms were clean and tidy. It’s also at a very convenient location. Will recommend it for family with kids. Will come next time if we are in this area.

Dear Guest, Thank you for a great review and about our Pully - the mascot.. Please do visit us soon to enjoy amazing hospitality we have on offer :) Many Thanks, DJ

Customer review rating 4.0/5

Roger Business - Confirmed reviews ALL

All good previous stay when our meals.very late in coming and then my wife’s fish half cooked has still not been addressed. I raised it this visit and the guy at the check in very helpful but no compensation sorted. My meals this time were great. I was told there was a new chef.

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Other web-users rate our hotel

  • 1,043 reviews 7.8/10 Location
  • 1,683 reviews 7.2/10 Room
  • 1,609 reviews 8.1/10 Service
  • 44 reviews 5/10 WiFi
  • 542 reviews 7.1/10 Cleanliness
  • 412 reviews 3.5/10 Value
  • 407 reviews 7/10 Breakfast
  • 368 reviews 8.4/10 Vibe

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