Hotel - Grand Mercure Belem Do Para
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Belem Do Para

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4.0/5 61 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 173 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 598 reviews

Our guest reviews for Grand Mercure Belem Do Para

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 61 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alessandra Business - 02/10/2017
« good service and kindness »

i have been staying there for business. All fine and vey clean, staff very kind and precise. The laundry service very efficient. Only the breakfast hall too dark and not all the desk clerks are able to speak a fluent english.

AccorHotels certified review
Nelson S. Business - 18/09/2017
« Not so good »

The telephone was not working in my room and the small refrigerator apparently was turned off, and a bottle of water I grabbed was so stincky I had to request a replacement of them all. General impression is that the hotel is mislead in its classification as a 5 star.

AccorHotels certified review
Dr. N. S. Solo - 10/09/2017
« Nice stat my at gran mercure »

I really enjoyed my stay at the grand Mercury Belem. The hotel appears to be centrally located and easily accessible to airport and local attractions. The staff indicated that this property was previously a crown plaza hotel. The check in experience was very easy, I would like to mention the front desk staff member Moises, who was very helpful in getting me checked in quickly and efficiently. The gentleman at the bar made a delicious caipirinha. The rooms were a little bit on the small side but quite fine for a single traveler. The breakfast was not included in the room rate, it was extra prepaid or paid at the hotel it was delicious and well worth the money. The breakfast selection included warm delicious favorites like Brazilian tapioca, delicious! Thank you to the gran mercure Belem team for a great stay!

AccorHotels certified review
A G. Business - 20/08/2017
« To much to imrpove »

Electrical problems, poor menu, post delivered to me not accepted by the hotel staff, gym equipment needs maintenance.

AccorHotels certified review
Paulo C. F. V. Business - 13/07/2017
« Lots of room for improvement »

1. Safe did not work. Dead batteries 2. Wi-Fi was useless in room 106. Improved after a router was installed in room 3. Woke up at 1AM due to heat. AC was set to 18.5 but actual temperature was at 23.5 4. Hot water in shower was far from hot. More like tepid. And this on both days.

AccorHotels certified review
Anonymous Business - 07/07/2017
« Good hotel, lacks character »

Staff at check-in was friendly, however they put me into a disabled room without asking me. I had to request a change of rooms which is always inconvenient after you put your clothes away. Breakfast in the room was fine, quite large just for one person. Facilities were ok, room was clean. Checkout takes too long.

AccorHotels certified review
Gerson N. Business - 21/06/2017
« Short but pleasant »

It was an overnight stay at attend a Company meeting at the hotel facility. Room is nice and clean. Breakfast and lunch are satisfactory. Did not have an opportunity to enjoy other features of the facility.

AccorHotels certified review
Lucas Business - 29/05/2017
« Good experience »

Good gym and restaurant. The room could be a little bigger.

AccorHotels certified review
Luiz Business - 29/05/2017
« Working in Belem »

Good experience - even with early arrival (current airplanes routes not matching check in periods), when my luggage was stored until the check was available.

TripAdvisor review
Business - 23/04/2017
« Business Trip to Belem »

My stay was pleasant and the staff helpful and considerate. The breakfast was excellent. We had dinner there one night and the buffet was very good. It was very conveniently located for our meetings and business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raymond M, Thank you for the comments about your stay at the Grand Mercure Belém do Pará, through them we can always improve our services and provide excellent experiences for all our guests. We were very happy to provided you a pleasant experience on your Business Trip to Belém. It will be a great pleasure to welcome you back to our Hotel. Best Regards, Tony Caldeira General Manager

TripAdvisor review
Business - 10/04/2017
« MEETING 8RM AND CBTP »

Good stay however a little disappointed with the quality of the best hotel suite. I have always stayed in the accor network hotels and normally the quality of the apartments and well superior. That's one of the reasons that maybe does not stay here in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Demetrius Thank you for sharing your experience with the Grand Mercure Belém Para, Brazil. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience this problem may have caused you. Best Regards, Tony Caldeira General Manager

AccorHotels certified review
Anonymous Business - 28/03/2017

I had a delightfull stay I noticed that the hotel takes care of the guests very well Everything is well organized Is like they personaly care about you in aprofessional way

AccorHotels certified review
Anonymous Business - 23/03/2017

Very slow process in the counter for check in and check out, still new rooms but with old infra structure: air conditioning, towels, etc

AccorHotels certified review
Anonymous Business - 16/03/2017

Easy check in, the room is clean. One point of attention : the room can be connected to another room, the nois isolation is not sufficient.

AccorHotels certified review
Anonymous Business - 09/03/2017

Comfortable.

AccorHotels certified review
Anonymous Business - 08/03/2017

Very pleasant. Good ambient at the room and clean and good common areas.

AccorHotels certified review
Anonymous Business - 21/02/2017

everything was wonderful!

AccorHotels certified review
Anonymous Business - 17/02/2017

They claim that there we not ready to be Accor, so, no welcome drink. Working in the hotel, make it too noisy. Rooms are interconnected vis a window in the bathroom, any noise in the adjacent bathroom will be hear in yuours.

AccorHotels certified review
Anonymous Business - 16/02/2017

foi dentro da expectativa que o hotel poderia oferecer.

AccorHotels certified review
Anonymous Business - 29/12/2016

Nice place

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