Hotel - Novotel Surfers Paradise
Novotel Hotel Novotel Hotel

Novotel Surfers Paradise Hotel

Our hotels AccorHotels
3.5/5 524 reviews
All hotels in Surfers paradise
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 162.00 AUD Non member rate
From 162.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h30
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • COOLANGATTA AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:00-22:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Surfers Paradise offers a wide range of accommodation options to suit couples, families and business travellers. Perfect for anyone looking to experience the beach vibes of Surfers Paradise..

  • 408 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 724 reviews

Our guest reviews for Novotel Surfers Paradise

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 524 reviews
TripAdvisor review
739aselap Friends getaway - 17/11/2017
« Breathtaking view »

This hotel is situated in the center of Surfers Paradise, hence the location gives easy access to many places and the view from the 34th floor was amazing! Would recommend it to visitors for a comfortable stay

AccorHotels certified review
Sophie C. Couples - 15/11/2017
« No issues whatsoever. »

Everything was perfect.

AccorHotels certified review
Stephen Couples - 15/11/2017

Staff extremely helpful. Recent room refurbishment were not very practical, eg; water runs out of shower flooding bathroom, hard floor covered with dirt/dust (moping of floors is not standard practice), bathroom lighting very dim, layout has a lot of "dead space" that could be better utilised.

AccorHotels certified review
B.k. Families - 15/11/2017
« satisfactory »

Gorgeous renovated room but the noise from the renovations was unbearable. Had we known it was going on we would have stayed elsewhere. Service was great and other features of the hotel were great.

AccorHotels certified review
Miranda Families - 15/11/2017
« Overnight Stay »

Our stay was pleasant although only for one night. the family room was great for our needs. The staff were very friendly but on check in I picked up that we had been over charged. When I questioned the staff member they very firmly assured me that I hadn't. Next morning the staff member picked up on it and refunded me. The

AccorHotels certified review
Nz P. Solo - 15/11/2017
« Friendly Staff and great service and views »

I totally enjoyed my stay at the Novotel Surfers. I was on the 14th Floor and had a newly refurbished room, which was clean and modern with lovely views. The breakfast was average.

AccorHotels certified review
Jasmine Business - 15/11/2017
« it was a great experience. »

I had a really great time. the room was amazing and the views were beautiful. I was a bit bummed there was no bath though, other than that it was a great stay!

AccorHotels certified review
Anonymous Couples - 15/11/2017
« Enjoyed the same quality we had 17yrs ago for our honeymoon »

Lovely space, and great service. The Asian neighbours were a little noisy.

AccorHotels certified review
Anonymous Couples - 15/11/2017
« Enjoyable »

The stay was very satisfying. Great service from staff. Room was immaculate. Stunning view from hotel room. Breakfast could be improved with a wider variety and better quality. Spa temperature could be warmer.

AccorHotels certified review
Rob Friends - 15/11/2017
« Quite nice but a bit below expectations »

The car parking arrangements are crap ! I believe there should exist a separate section of the carpark assigned to guests. This should be well "signed" and most of all parking should be "free". When a guest is slugged with the hidden $17 per night parking fee upon arrival - that is TOTAL CRAP ! Reception was good. Room was ok. Ocean view was good. The Buffet was very good.

AccorHotels certified review
Tracie M. Couples - 14/11/2017
« Very happy with this hotel. »

We were extremely satisfied with our experience from start to finish. Checking in was seamless, the service was first rate and our room was fabulous. We were upgraded, fittings had been refurbished and there was a fantastic view. The breakfast buffet was substantial, although a bit repetitive for us as we stayed 6 nights. The standard of servicing of the room varied slightly from day to day but overall it was fine.

AccorHotels certified review
Russell Families - 14/11/2017
« Good relaxing weekend »

Excellent, staff were friendly, and the hotel was pleasant

AccorHotels certified review
Doris J. Couples - 14/11/2017
« Mrs Doris J. »

Absolutely enjoyed our stay. Room clean, house keeping spot on. Buffet breakfast superb . Very polite and friendly staff.

AccorHotels certified review
Anonymous Couples - 14/11/2017
« Great location in the heart of Surfers with very charming staff. Enjoyable »

Enjoyable.

AccorHotels certified review
Daryl W. Solo - 14/11/2017
« Ordinary nothing special »

As above

AccorHotels certified review
Dean Business - 14/11/2017
« Good »

No problems with stay. Haven’t received Accor points yet

AccorHotels certified review
B. Business - 14/11/2017
« Averange in every aspect »

Booking system is overly complicated. There is not single price consistency across your booking platforms. As a loyalty member i would expect to have same price when booking directly at the hotel, online on your website or by phone, which is not the case. Other disappointing fact is that business traveler who are required to book via corporate travel agents can not get loyalty points and benefits associated with their membership. Most of the feedback in this survey is due to very poor experience while booking this stay

TripAdvisor review
Couples - 14/11/2017
« Not quite Novotel Standard »

Great location and the staff super friendly and helpful! The rooms however have had a poor refurbishment attempt with tradesmen finger prints still on some of the ceiling boards, tiles not grouted on the balconies along with the wobbly railings fastened with a couple of random extra bits of metal to the wall... Still an enjoyable stay but is not quite up to the usual Novotel Hotel standard.

AccorHotels certified review
Heather H. Couples - 13/11/2017

The staff where extremely helpful and we had a great view from our room

AccorHotels certified review
Brad Families - 13/11/2017
« Staff were super friendly and went out of the way to look after us »

Perfect

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 162.00 AUD Non member rate
From 162.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 3 km Sofitel Gold Coast Broadbeach
Sofitel Gold Coast Broadbeach Hotel
From
From 234.00 AUD Non member rate
From 234.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.9 km Mercure Gold Coast Resort
Mercure Gold Coast Resort
From
From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 21 km The Sebel Coolangatta
The Sebel Coolangatta
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SURFERS PARADISE
See rates