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Mercure Hotel Stuttgart Zuffenhausen

TripAdvisor rating 3.0/5 60 reviews
Mercure Hotel Stuttgart Zuffenhausen
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Hotel extras

  • Half of our rooms are equipped with air conditioning.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Stuttgart Zuffenhausen

Schuetzenbuehlstrasse 16
70435
stuttgart
germany

Tel: +497118200100

Fax: (+49)711/8200101

Contact email

Check-in from 15h00

Check out up to 12h00

  • S60 S4 S5 S6 :   S60 S4 S5 S6 ZUFFENHAUSEN

  • U15 :   U15 SALZWIESENSTRASSE

  • By plane

    FLUGHAFEN STUTTGART At 22km / 13.67 miles

  • By train

    HAUPTBAHNHOF STR At 7.5km / 4.66 miles

GPS :48.834766, 9.161935

Our accommodations

Standard Single Room - Economy

  • Max. number of persons: ‌1
  • Area: From 14m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Double Room - Economy

  • Max. number of persons: ‌2
  • Area: From 17m²
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 17m²
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room, 1 double bed

  • Max. number of persons: ‌2
  • Area: From 24m²
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

RELAX

Photo non contractuelle / Strictly non binding

Welcome to RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 48 m²

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
Mercure Hotel Stuttgart Zuffenhausen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

230 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

60 reviews

Customer review rating 4.2/5

Anonymous Solo - 15/06/2019 AccorHotels certified review

Concierge was excellent and made me feel most welcome! I had a five star experience based on the welcome alone as first impression is eveything!

It had all the necessities

Customer review rating 4.2/5

Kc Business - 12/06/2019 AccorHotels certified review

The room was clean and well maintained. The room was a little warm at night, but it was very hot outside during my stay. The staff were polite and helpful. Breakfast was good and there were a variety of options.

Nothing special

Customer review rating 4.2/5

Jeffe Business - 12/06/2019 AccorHotels certified review

Airconditioning didn’t work in entire hotel rooms. We had 3 rooms. Service was standard nothing special. Could be cleaner

Good

Customer review rating 4.2/5

B. J. Business - 11/06/2019 AccorHotels certified review

Friendly staff, close to public transport and city center

Very good hotel... just damage the departing day

Customer review rating 4.2/5

M. Friends - 04/06/2019 AccorHotels certified review

Hotel very clean, new design, room big with perfect tv, bathroom staff was kind at the check-in, at all the joung boys were very kindly IT HAS NOT BEEN THE SAME ABOUT THE WOMEN, expecially the which one (short hairs, not tall and average body) who at departing day (exactly at midday!) comes into my room to say me to go away for check out! I found it very poor, exactly counting the time to make me leaving the room, and with a very unfriendly mood. At the and, the receptionist talked to me in german, although she knew I was stranger (style as "i'm kind, but u r leaving so dont give fck")

First and last time in this hotel! Really bad expecience

Customer review rating 4.2/5

Cm Business - 27/05/2019 AccorHotels certified review

Although I had my reservation guaranteed by credit card, to assure the proper reservation of the room, it was requested to pay in advance the entire amount already in the check-in process. First time that this happens to me, more even in a Mercure hotel. Then I have requested the invoice, and I was told that they could only give it to me on the check-out. When I tried to do the check-out (previous night), the invoice was not available, they said they could only send it by mail because they could not print it again (?! strange?!). I gave my email and asked to have it in the next morning. I realized that the invoice was not sent by email. I went into the reception, and the invoice was there (already printed!), and no explanation was given. The assistant was not friendly, and even complained because I was requesting the invoice related to my stay in the hotel which I had already made the payment on the check-in. In terms of the room, it was really basic, small bathroom, without any space in the sink to put my stuff. Wardrobe very small, no even a single drawer to put my clothes. No complimentary water in the room. Price paid (229 EUR in the first night) compared to what was offered was really high. Breakfast also very basic, few choices of fresh bread, no cooked eggs, no bacon, no choices lactose-free milk. From the 2 elevators, only one was working, with long time of waiting. In some cases, the elevator was fully occupied, several tomes, with the cleaning persons and their materials. For sure a hotel not to repeat! And to my colleagues, I will also not recommend them. It is close to the office, but for sure an option not to consider.

Good hotel

Customer review rating 4.2/5

Sue Business - 23/05/2019 AccorHotels certified review

Friendly staff at reception, nice atmosphere in the small bar and eating area Great breakfast selection and an easy walk to Porsche Museum

Dear Suzanne D., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure-Team

Was ok

Customer review rating 4.2/5

Suzanne M. Business - 22/05/2019 AccorHotels certified review

bed was uncomfortable and smelt musty also no free water or fridge in room

Dear Mrs. M., thank you for taking the time to share your feedback. We are currently renewing the beds in several rooms to improve the comfort while sleeping. We hope to welcome you back to our hotel very soon! Sincerely, Your Mercure-Team

Great, look after very well

Customer review rating 4.2/5

Danny Business - 13/05/2019 AccorHotels certified review

A friendly hotel with a nice room and bar

Dear Mr. G., we very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry about the slow wifi and do our best to provide a good connection at any time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure-Team

Hotel Comfort

TripAdvisor rating 3.0/5

Trail33082799134 Business - 28/04/2019 TripAdvisor review

The mercure hotel in Zuffenhausen is well situated relative to my place of work in Stuttgart. The service staff are very friendly and are available to help at all times. In the room the lighting is very comfortable and relaxing...

Dear sir or madam, thank you very much for your positive feedback. We are doing our very best to provide a good stay to each guest and will transmit this feedback to our colleagues. We would be pleased to welcome you again, soon. Best wishes, Your Mercure-Team

Stoccarda

Customer review rating 4.2/5

Anonymous Families - 20/04/2019 AccorHotels certified review

Ok

Dear Diego C., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently renewing some beds and mattresses at our hotel so the sleeping comfort will be improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

4 nights in Stuttgart

Customer review rating 4.2/5

Paul Solo - 17/04/2019 AccorHotels certified review

A comfortable and clean room with good WI-FI and air conditioning. Staff friendly at reception and breakfast. One small problem at check-in when reception claimed my reservation was without breakfast when breakfast was included. I had to show my printed reservation confirmation

Dear Paul L., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

Alles gut

Customer review rating 4.2/5

Ian Business - 13/04/2019 AccorHotels certified review

A pleasurable stay, quiet and uneventful, staff were friendly and forth coming.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

It was a very nice stay

Customer review rating 4.2/5

Markus F. Business - 05/04/2019 AccorHotels certified review

Good value for money Free WiFi without any issues, nice performance Room was clean and comfortable Very good breakfast, including service

Dear Mr. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, D.F.

Basic, clean and functional.

Customer review rating 4.2/5

Hw Business - 04/04/2019 AccorHotels certified review

A good basic, clean and functional hotel that was convenient for where I needed to be. Pleasant and helpful staff. Please extend the bar menu a little, it is very limited and can get boring by the fourth day...

Dear Helen W., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are currently creating a new menu for our hotel bar and we have also new wines. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D.Fischer

My stay was pleasant but with minor things to be improved in the future.

Customer review rating 4.2/5

Sylwia Business - 04/04/2019 AccorHotels certified review

The room was clean, the stay experience was good. Breakfasts had wide variety of choice. What I would improve, according to other Mercure hotels, is to provide drinking water in the room. Another thing is that some rooms had extra armchair to sit and relax in the room and the case wasn't in mine in the room 502.

Customer review rating 4.2/5

L.v. Business - 27/03/2019 AccorHotels certified review

The stay was fine and staff friendly. But I am not satisfied for not receiving Accor points for my 2nd room despite usual practice at Accor family Eurowide. My request was refused for which I am very diasspointed and request a refund.

Dear Mr.V., thank you for taking the time to share your feedback. According to the terms and conditions of the Le Club Membership, points can only be credited if the reservation stays on the members name. If you want to receive the points a name change from the second rooms is not possible. For any other questions regarding this we are open to assist you. We hope to welcome you back to our hotel very soon! Sincerely, D.Fischer

convenient, comfortable hotel

Customer review rating 4.2/5

Anonymous Business - 04/03/2019 AccorHotels certified review

Everything works well here from the check in, bar and meals to the room

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D.Fischer

Very pleasent

Customer review rating 4.2/5

S. S. Business - 25/02/2019 AccorHotels certified review

Just as I had hoped for - nice service on all levels from reception desk to how the room was kept throughout my stay.

Dear S.-Emanuela S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D.Fischer

Very good. Excellent location if you want to visit the Porsche Museum.

Customer review rating 4.2/5

Katia Couples - 17/02/2019 AccorHotels certified review

Very comfortable, quiet, modern and pleasant.

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