Mercure Ariosto Lima 4 stars

TripAdvisor rating 4.5/5 60 reviews
Mercure Ariosto Lima
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+ 13 Services
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Room 1

Number of guests
Children's age
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Hotel extras

Modern meeting rooms designed and equipped with state-of-the-art equipment for your convenience during your events and meetings.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

Mercure Ariosto Lima

Avenida La paz
769
Miraflores
15074
lima
peru

Check-in from 15h00

Check out up to 12h00

  • By plane

    JORGE CHAVEZ At 20.4km / 12.68 miles

GPS :-12.125478, -77.026879

Our accommodations

Superior Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ARIOSTO

Type of cuisine: International

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCURE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 18

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Ariosto Lima

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

175 reviews

tripadvisor

TripAdvisor Rating 4.5/5

60 reviews

extremely happy with everything

Customer review rating 4.5/5

Janice C. Business - 25/09/2019 AccorHotels review

working with Jorge from reservations was exceptional he gave prompt professional service. He gave me a great rate on a room rental for a business meeting on Sunday. I appreciated the extra service including the room upgrade and late check out for being platinum status. All staff gave exceptional service. I plan on coming back to Lima for business and Mercure hotel will always be my #1 choice.

Dear Janice C., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes Gerente General

EXCELENTE

Customer review rating 4.5/5

Luz E. B. H. Families - 24/09/2019 AccorHotels review

MUY CONFORTABLE Y AGRADABLE

Dear BARBA H., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Well located, well kept rooms.

Customer review rating 4.5/5

Anonymous Couples - 18/09/2019 AccorHotels review

We waited a long time for our server at lunch to return. Another server helped us. Room was pleasant not huge, nice bathroom.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Miraflores. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the inconvenience in the restaurant, we will talk about with our waiters for improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

amena

Customer review rating 4.5/5

Fabian Business - 17/09/2019 AccorHotels review

ordenada tranquila servicial

Estimado Fabian, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Ariosto Lima. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Victor Collantes Gerente General

Well located clean hotel in Miraflores.

Customer review rating 4.5/5

Lynette S. Families - 11/09/2019 AccorHotels review

Excellent experience, staff were very helpful, restaurant food excellent.

Dear Lynette Ann S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Excellent option. Very good service.

Customer review rating 4.5/5

Rick Business - 29/08/2019 AccorHotels review

I travel to Lima every three months. This hotel is located centrally in Miraflores, close to Parque Kennedy and not too far from LarcoMar. Rooms are comfy and very clean. Staff is very helpful. Good security. Breakfast is ok to start the day. Will return to this hotel every time I go back to lima. Rooms are bigger than its sister Ibis. Not as luxurious as SwissHotel, not a big issue if you spend most of the day out.

Dear Mr. Wilder L., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Comfortable and well located

Customer review rating 4.5/5

Paul M. Business - 14/08/2019 AccorHotels review

Very enjoyable... breakfast very good .. bedroom very clean .. comfortable bed ... would investigate the WiFi however there were many occasions where the WiFi would lose signal. On the whole a good experience.

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Very average

Customer review rating 4.5/5

Charles C. Business - 08/08/2019 AccorHotels review

In 4 days in the hotel not much joy. No upgrade was available for me as an Accor member. My room was on the top floor with some compressor/ heater on the roof. This was turning on and off waking me up several times each night. I could not rest during my entire stay. The food in the restaurant is quite average, no surprise the restaurant is empty

Dear Mr C., Thank you for taking the time to tell us about your experience at Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconveniences with your room. We were fully booked during those days and the suites were also sold. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Kevin N.

Customer review rating 4.5/5

Kevin Business - 03/08/2019 AccorHotels review

Very poor service. Breakfast was rubbish The only good thing was the reception staff were very helpful I don’t expect to pay for two fried eggs for breakfast when post of the food was cold

Dear Mr. Kevin N., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience with the breakfast. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Excellent service from all staff

Customer review rating 4.5/5

Alan S. A. L. M. Couples - 31/07/2019 AccorHotels review

Very pleasant. However we have been charged$80 aus for our stay. Can you please explain this as we believe we only had 2 cup Pacinos and a cup of milk sent to our room.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the extra charged please could you send us an email with the statements of you credit card for verified with VISA,because we do not charge any amount to your credit card . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And thanks for your understanding. Sincerely, Victor Collantes General Manger

Nice, clean, helpful.

Customer review rating 4.5/5

Anonymous Families - 23/07/2019 AccorHotels review

Very nice. Extremely helpful staff. Clean hotel. Modern. Great with information, directions, and arranging taxis. Misogynistic practices in their communications. They send all messages addressed to the male child staying in the room rather than the female parent.

Dear Mrs K., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. As part of an Accor chain hotel we are against all types of discrimination, so we do not have any kind of misogynistic practice. All communications are sent through our systems and directed to people, without doing any kind of discrimination of any kind. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

It was very enjoyable, the staff was friendly and helpful, and the facilities are great.

Customer review rating 4.5/5

Jack D. Y. Families - 20/07/2019 AccorHotels review

All the staff, regardless of the time of day, was friendly and helpful. The rooms were comfortable. The dining room staff was pleasant and understanding.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Fantastic Hotel!

Customer review rating 4.5/5

Laurie Families - 17/07/2019 AccorHotels review

The front desk staff were all helpful in getting us taxis, making recommendations for restaurants, suggesting the best museums, and just generally taking care of us during our stay. We felt safe in the neighborhood and enjoyed our stay.

Dear Mrs Y., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

okay

Customer review rating 4.5/5

Anonymous Families - 10/07/2019 AccorHotels review

the wifi was terrible

Dear Sophie Shufei Z., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the WIFI. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and improve our Wifi system We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Short stay in Lima before touring Peru

Customer review rating 4.5/5

Michael W. Couples - 05/07/2019 AccorHotels review

Very nice hotel and staff . Very comfortable room and lovely food in the restaurant.. in fact extremely tasteful. The staff really looked after us

Dear Michael w., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes Gerente General

Very good location, safe and recently renovated

Customer review rating 4.5/5

Rick Couples - 03/07/2019 AccorHotels review

Conveniently located close to Parque Kennedy and Larcomar shopping center. Its on a quiet intersection. Rooms are comfortable and clean. Very good service. Breakfast was good to start the day.

Dear Enrique Wilder L., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Short stay in Lima after flight from London

TripAdvisor rating 4.5/5

J5883SNmikew Couples - 01/07/2019 TripAdvisor review

Very nice hotel with excellent restaurant and friendly staff . The rooms are simply decorated but very comfortable and very very clean. Ideally situated for the sea front and shopping . Would recommend

Dear Mike, We very much appreciate your comments regarding your stay at the Mercure Ariosto Miraflores. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager
Customer review rating 4.5/5

Dan Business - 30/06/2019 AccorHotels review

Good stay, however hotel needs gym and an iron in each room.

Dear Mr. B. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. At Mercure we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking measures to improve our services, and we will have the Gym ready soon. The Iron and Iron Board is a good recommendation that we will take care of this too. We hope to see you again very soon. Sincerely, Victor Collantes General Manager

Very short stay

Customer review rating 4.5/5

Adela G. Couples - 26/06/2019 AccorHotels review

We didn’t get to our room until maybe 1230am, and then we left at 630am. I believe his name was Jesus, the young man at the front desk was very friendly and helpful! The rooms were nice and clean.

Dear Adela, We very much appreciate your comments regarding your stay at the Mercure Ariosto Miraflores. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Jesus. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Great hotel , clean , comfortable, good location

Customer review rating 4.5/5

Stephanie Business - 12/06/2019 AccorHotels review

Rooms were nice , new and modern , great location , staff was ver friendly

Dear Stephanie G., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager
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